For the Internal 56K Modem Note: You must exit the Motorola CD-ROM application before following this procedure. 1) Insert your Microsoft Windows NT 4.0 installation CD-ROM. 2) Open the Windows NT Explorer and go to the CD-ROM directory /DRVLIB/PNPISA/X86. 3) Look for the file PNPISA.INF. If you do not see this file, go to select View...Options... and then make sure that the Show Hidden Files option is selected and click OK. 4) Select the PNPISA.INF file and right click the mouse. A pop-up menu will be displayed. Choose the Install option. 5) The Windows Plug and Play driver will be loaded. Restart your system. 6) When Windows NT 4.0 restarts, a dialog box flashes saying New Hardware Found. Note: Your new modem's name may differ from the above illustration, but it is a "Motorola 56 kbps Modem" 7) The next screen asks you to select which driver you want to install for your new hardware. 8) Select Driver from disk provided by hardware manufacturer and click OK 9) The next dialog window asks you to insert your installation disk. Insert the Motorola 56k CD-ROM or diskette included with your modem. Choose the appropriate CD-ROM or disk drive: d:\ or b:\, etc. and click OK. 10) A dialog window will appear with a list of modems. Select the appropriate model an click OK. 11) An Advanced Port Settings dialog window will appear that reports the COM port, Interrupt Request Line (IRQ), and Input/Output (I/O) address range used by the card. If the Conflicting device list reports No Conflicts, click OK. Your modem is successfully installed. If there are conflicts with these parameters, you will be shown a Manually Configure button. Click on this button. 12) To configure manually, you should first try selecting different Basic Configurations. If you can find a configuration that reports No Conflicts, select it and click OK. If you don't find a configuration that reports No Conflicts, select a Basic Configuration that only reports a conflict with the Interrupt Request (IRQ). Then double click the Interrupt item in the Resource settings box. A new dialog box will appear that allows you to adjust the Interrupt Request. Change it until the Conflict Information field reports No devices are conflicting, then click OK. If you can't find a configuration without I/O address conflicts, double click the Input/Ouput Range item in the Resource settings box. A new dialog box will appear that allows you to adjust the Input/Ouput Range. Change it until the Conflict Information field reports No devices are conflicting, then click OK. Typical ranges include: 03E8 - 03EF 02E8 - 02EF 0100 - 0107 0240 - 0247 03F8 - 03FF 02F8 - 02FF 0108 - 010F When you no longer have any conflicts, click OK to close the Advanced Port Settings window. You will be prompted to restart your system. Do so at this time. Your modem is successfully installed and ready to go. You can go to the communications software package bundled with your modem, or your selected software, and follow the guidelines for making connections. If you can't connect, see the "Using an Initialization String" section on page 2-13. If the problem persists, go on to Chapter 4.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.