COMMON HP DESKDIRECT PCI LAN DRIVER ERROR MESSAGES
The HP PCI LAN adapter drivers can produce these error messages when loading
the driver. Except where noted, if one of these error messages is produced,
the driver will not load successfully.
Other error messages can be produced by the driver due to extraordinary
conditions within the system. If the error message produced is not here,
read the installation instructions for the driver for additional error
message explanations. Consult an HP LAN authorized dealer for more
assistance when any messages not documented here appear.
Error messages also are produced from the networking or operating system
software. Please read those products' documentation for any explanation
of their messages.
COMMON ERROR MESSAGES:
Adapter not responding at specified location. Run HPVGSET diagnostic.
This message will be produced when the driver cannot identify the
adapter at the configured base I/O address. This message
can be safely ignored if the adapter is not installed. This message
can indicate that the location for the adapter does not match the
information given to the driver. Running the HPVGSET diagnostic on the
HP Support Disk is a good way to check the adapter's configuration.
If HPVGSET cannot locate the adapter, re-install the adapter making
sure it is fully seated in the slot.
Adapter not found during scan. Run HPVGSET diagnostic.
This message is produced when the driver is not given the adapter
location (ie. base I/O address or slot) and has searched the
system without finding an adapter. This message can be safely ignored
if the adapter is not installed. If an adapter is installed, run the
HPVGSET diagnostic on the HP Support Disk to see if it can locate
the adapter. If HPVGSET cannot locate the adapter, re-install the
adapter making sure it is fully seated in the slot.
Multiple adapters found. Specify PORT or SLOT for each.
This message is produced when a driver has found multiple adapters
but the location (ie. SLOT) was not specified for each
adapter. The driver must be given the location of each adapter when
more than one adapter is installed in the PC. See the driver
installation instructions for how to specify the location of each
adapter to the driver.
Adapter unable to detect LAN. Verify cabling or run HPVGSET.
Either that no LAN cable is attached or a network error occurred.
Verify the LAN cabling is attached. Run the link test diagnostics
provided by the program HPVGSET on the HP Support Disk.
Adapter unable to use cable at 100 Mbit. Verify cabling or run HPVGSET
diagnostic.
This message is produced when the adapter has sensed the 100 Mbit hub
but cannot loopback data reliably. Make sure the LAN cable is
securely connected to the adapter. Run the "Link Test" in HPVGSET
on the HP Support Disk. This message can indicate that a marginally
faulty cable is being used.
100 Mbit hub rejects adapter login. Check with network administrator.
This message is produced when the adapter has a reliable data connection
to the 100 Mbit hub but the hub will not let the adapter join the network.
This can occur because of a security lockout (ie. after allowed hours,
etc). Another reason may be that the driver is attempting to establish
a connection in promiscuous mode and the hub is not configured to allow
promiscuous operation on this hub port.
Adapter stored configuration corrupted. Run HPVGSET diagnostic.
Unable to load the EEPROM. Run HPVGSET diagnostic.
The configuration stored in non-volitile memory on the adapter is
checksummed to verify correctness. The driver will produce either
message whenever the checksum fails. Run HPVGSET on the HP Support
Disk and use "Card test" to verify and test the adapter's configuration.
Caching enabled in memory mapped region.
When the adapter is configured for memory-mapped data transfers, the
driver tests the memory region used by the adapter to see if the there
is another device or external memory cache that will interfere with
memory mapped transfers. In DOS, this can indicate that the expanded
memory manager has not been configured to exclude the memory mapped
region. See the file \TECHNOTE\MEMMAP.TXT on the HP Support Disk for
more information on DOS expanded memory managers. If the adapter is
installed in an EISA system, ensure the adapter's memory map address
range is configured in the system's EISA configuration utility. Some
drivers will continue to operate using I/O-mapped transfers instead.
Unload the network driver, if needed, and run the HPVGSET diagnostic
on the HP Support Disk.
Illegal base I/O address.
The driver was given a base I/O address that is not valid for the
adapter.
Illegal slot number.
The driver was given a slot number not in the range of 1 to 15.
Make sure that the slot number supplied matches the location of the
adapter.
Illegal interrupt channel.
The driver was given an interrupt channel (IRQ) overide that is
not supported by the adapter. The supported values are: 3, 4, 5, 7,
9, 10, 11, 12, and 15. Normally, the interrupt does not need to be
specified as the driver can read the interrupt channel that HPVGSET
stored on the adapter.
Illegal LAN speed.
The driver was given an illegal value for the LAN speed override
parameter. This parameter commands the driver to force the adapter
to use either the 10Base-T or 100VG connector regardless of the
setting HPVGSET stored on the adapter. The legal values are 10 (to
force 10Base-T) or 100 (to force 100VG). Normally, this value does
not need to be specified as the driver can read the connector
setting that HPVGSET stored on the adapter.
Illegal real mode memory address.
The driver was given an illegal address of the 8K region that the
adapter has memory-mapped. The legal values are A0000 (hex) through
EE000 (hex) every 2000 (hex). Note all of the above numbers are in
hexidecimal. Normally, this address does not need to be specified as
the driver can read the memory address that is assigned to the
adapter.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.