HAMR56xx
Version: 2.70D
Release Date: December 8, 1999
(C) 1998-1999 Smart Link Ltd.
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This document contains release notes and other information about this product.
Information in this document is the most current available.
For your convenience, print a copy of this file and keep it with your user manual.
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How to Use This Document
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To view README.TXT on screen in Windows Notepad, maximize the Notepad window.
To print README.TXT, open it in Windows Write, Microsoft Word, or another word processor. Then select the entire document and format the text in 10-point Courier before printing.
This file (README.TXT) contains:
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Contents
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1) Quick Start
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country Selection
6) Call Progress Sounds
7) Known issues
8) Troubleshooting
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1. Quick Start
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Important notes:
1) This driver has been tested on motherboards that use the Intel 810,
Intel Banister, VIA VT82C686 and SiS540/630 south bridge core logic chipsets.
An updated list of compatible motherboards can be found at Smart Link's web
site.
2) This version of HAMR56xx drivers is compatible only with Microsoft
Windows 95, Windows 98 and Windows 98 SE.
3) If HAMR56xx is already installed in your system and you want
to re-install new version, first uninstall HAMR56xx (See
Uninstall Procedure), and only then proceed to install the new version.
3) Check the HAMR56xx card for proper setting of Primary or
Secondary Codec Mode.
To install HAMR56xx for the first time:
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a) Turn your PC off, and remove the power cord.
NOTE: SOME PCI 2.2 MOTHERBOARDS KEEP THE SLOTS POWERED EVEN WHEN THE
PC IS TURNED OFF. TO PREVENT DAMAGE TO HAMR56XX AND YOUR PC, REMOVE
THE POWER CORD.
b) Plug in the HAMR56xx modem into an AMR slot.
c) Restart your PC.
b) Windows9x will instantly detect the HAMR56xx modem and will start
software installation.
c) When requested, point to the HAMR56xx installation disk in the
floppy drive or CD-ROM drive.
d) HAMR56xx drivers will be installed.
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2. How to verify installation
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To verify that HAMR56xx is installed correctly, follow these steps:
a) Click "Start > Settings > Control Panel > Modem": check for the presence
of HAMR56xx Modem.
To Check that HAMR56xx is working properly:
a) Open "Hyper Terminal" and select your modem (or "Direct to port").
b) Run Hyper Terminal.
Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs.
Dial any accessible phone number, and see that that phone rings.
Dial to another modem (ATDTxxx or via the dial button of the
TAPI interface) and see that a modem session is established.
If you have successfully connected, then HAMR56xx has been
successfully installed.
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3. Uninstall Procedure
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a) Click "Start > Settings > Control Panel > Add/Remove Programs".
b) Select "HAMR56xx Modem".
c) Click the "Add/Remove" button.
d) A confirmation window appears. Click "OK" to proceed.
e) HAMR56xx drivers will be uninstalled.
f) You may turn your PC off, remove the power cord and remove the
HAMR56xx from the AMR socket.
NOTE: SOME PCI 2.2 MOTHERBOARD KEEP THE SLOTS POWERED EVEN WHEN THE
PC IS TURNED OFF. TO PREVENT DAMAGE TO HAMR56XX AND YOUR PC, REMOVE
THE POWER CORD.
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4. Update Procedure
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To update your HAMR56xx drivers, uninstall previous drivers (see above
procedure) and restart your system.
When the system detects the modem and asks for disk, press "Browse" and
select the updated HAMR56xx diskette in the floppy drive or HAMR56xx
CD-ROM in the CD-ROM drive.
New HAMR56xx drivers will be installed.
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5. Country Selection
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To change the country setting, follow these steps:
a) Click "Start > Settings > Control Panel > Modem Country Selection" .
b) Select the required country from the list.
c) Click "Ok".
To verify the change has taken effect:
a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed
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6. Call Progress Sounds
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Three methods for monitoring call progress (dialtone, DTMF dialing, etc...)
are available, according to your specific hardware configuration:
a) Using a buzzer that may be on the modem card:
If your modem has a buzzer, it is always on and no action is required to
enable it. You can control the buzzer volume from "Control Panel > Modem
> Properties > Speaker Volume".
b) In hardware directly through the sound card: Connect the 4 pin header on
the HAMR56xx card to the TAM header on the audio card/subsytem.
c) In software through the audio subsystem - to enable this option:
1) Connect speakers to the audio card speaker output.
2) While the modem is working, click with the right mouse button on the
modem icon in the System Tray.
3) In the pop-up menu, set "Speaker" on or off as desired.
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7. Known issues
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7.1 If you have MSPhone program installed under Windows 98, you MUST uninstall it BEFORE
you install the modem driver. Non conformance to this directive will cause the modem
to fail after rebooting.
Microsoft does not support MSPhone application anymore, as you can see on the
following web page: http://support.microsoft.com/support/kb/articles/Q193/9/06.ASP
7.2 On certain motherboards, call progress can be heard through the system's
speakers. This option is enabled by default, and can be controlled only from
Windows' "Volume Control" application, using the "Telephony" slider.
The 'Speaker' menu option (accessed by right-clicking on the modem icon)
can not mute the modem sound on these motherboards.
7.3 When some systems get into "sleep mode" and an incoming call is received by the
modem, the modem answers but the screen stays blank. This behavior is dependent
on the BIOS and not on the modem. Some BIOS vendors choose to let the modem
answer, but leave the screen blank.
7.4 The version of Hyperterminal that ships with Windows 98 has a known bug:
When the system is in "sleep mode" and Hyperterminal is waiting for a call,
the system hangs up upon the incoming ring.
Workaround: Use Hyperterminal Private Edition, available from the Hilgraeve
web site at: http://www.hilgraeve.com.
7.5 The version of Hyperterminal that ships with Windows 98 has a known bug,
which causes a page fault in MSVCRT.DLL when using Hyperterminal.
Woraround: use Hyperterminal Private Edition, available from the Hilgraeve
web site at: http://www.hilgraeve.com.
7.6 The NetZero dialer tends to cause the computer to freeze sometimes and causes
some programs such as "Zcast" to close. This behavior wes duplicated with other
reference modems as well, so it is not caused by the HAMR56xx modem.
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8. Troubleshooting
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If your modem does not work as expected:
8.1 If ERROR, NO DIALTONE or a similar message is received:
(a) Check whether HAMR56xx is connected to the line.
(b) Use a telephone handset to make sure that the line is
active and that there is a dial tone.
(c) Check to see if the line is a PBX line or a direct analog
phone line. You may need to dial 9, before the actual
desired telephone number (i.e. ATDT9,123-4567).
If, after dialing 9, the modem still cannot detect the PBX
dialtone, try typing ATX3 before dialing.
NOTE that PBX lines typically can only support V.34
rates (33,600 bps, 28,800 bps, ...) and NOT V.90
rates (49,333 bps, 50,666 bps, ...).
8.2 If dialer application (i.e. Hyperterminal) does not detect modem:
(a) Check whether HyperTerminal is configured to the right port.
You can find the HAMR56xx COM port number in "Control Panel >
Modems > Properties".
If not, press disconnect and change the port that the dialer
is accessing.
8.3 If you cannot hear the dialtone and DTMF dialing while the modem should
be dialing out:
(a) HAMR56xxx hardware designs typically support three methods for
monitoring call progress (dialtone, DTMF dialing, etc...)
- In software through the audio subsystem.
* Simply connect speakers to the audio card speaker
output.
* Next, click the right mouse button on SLLights in the
Windows System Tray while the modem is loaded in memory.
* Select the speakers on or off as desired.
- In hardware directly through the sound card.
* Connect the 4 pin header on the HAMR56xx card to the
TAM header on the audio card/subsytem.
- In hardware using the optional HAMR56xx buzzer that may be on the
HAMR56xx card.
* Nothing needs to be done to hear this. It is always on.
You can control the buzzer volume from the
"Control Panel > Modems > Properties > Speaker Volume".
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.