PARTNER (R) ACS R7.0 PC Administration
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1. CONTENTS
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This file is organized into the following sections:
1. Contents
This section lists the contents of this README file.
2. Removing the PC Administration Software
This section describes how to remove the PC Administration
software from your PC should this become necessary.
3. Information on Label Printing Capability
This section describes the label printing capability from
PARTNER ACS R7.0 PC Administration.
4. Limitations
This section describes limitations of the PARTNER ACS R7.0
PC Administration Application.
5. Upgrade Instructions
This section provides the instructions on how to upgrade from
a previous version of the PC Administration Application to
PARTNER ACS R7.0 PC Administration.
6. Directory Organization
This section gives information on the directory structure.
7. New Features
This section gives information on the new features added
since the PARTNER ACS R6.0 PC Administration Release.
8. To Get Help
This section provides information on getting Help with the
PC Administration software.
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2. REMOVING THE PC Administration SOFTWARE
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If desired, the PC Administration software can be removed from
your PC's hard disk using the UnInstaller placed in the PC Administration
(Remote Administration in R5.0 and earlier releases) program group/application
folder.
You may choose to remove the files and program icons manually but there
are many components to remove.
2.1 Information on the UnInstaller
Important considerations while using the UnInstaller:
- If you cancel while running the UnInstaller, you may not be able
to run UnInstaller again. You may also find pieces of the Remote
Administration software still installed. Your best bet at this
point is to install the software again, run the UnInstaller, and
allow the UnInstaller to complete its operation. When the
UnInstaller has completed its operation, the PC Administration
software will have removed itself.
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3. INFORMATION ON LABEL PRINTING CAPABILITY
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This release still provides the capability of launching a third-party
label printing software application as long as the label printing
application supports the importing of a button information text file
generated by PARTNER PC Administration.
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4. LIMITATIONS
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PARTNER PC Administration has some limitations.
Using this application, you will be unable to:
- perform a Frigid Start
- print a new header on a Call Reporting (or SMDR) report
- record and play back the message that callers hear when a call is
answered by the Automatic System Answer feature (Automatic System
Answer Record/Playback)
- record and play back the message that callers hear when a call is
answered by the Direct Extension Dial feature (Direct Extension Dial
Record/Playback)
- program the buttons on a PARTNER-CA48 Call Assistant Intercom
Autodialer
- change the PC Administration Password (#730) for the PARTNER
system
However, you can perform these functions locally at your PARTNER
system.
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5. UPGRADE INSTRUCTIONS
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If you currently have a previous version of the PARTNER ACS PC Administration
Application, you will need to uninstall the previous version first.
Follow the uninstall instructions in Section 2.
Note: THE UNINSTALL OF THE OLDER VERSION OF THE APPLICATION DOES NOT
AFFECT ANY OF THE PREVIOUSLY SAVED SYSTEM TRANSLATION AND MAINTENANCE
FILES. These files remain intact in the directory in which they were
originally saved.
The installation instructions for PARTNER ACS R7.0 PC Administration
Application are as follows:
1. Run setup.exe. This will bring up the setup program dialog. The
title on the first page should read as "PARTNER ACS R7.0 PC
Administration Setup".
If the displayed version number is older than 7.0 (e.g.,6.0.0, 5.0.0,
4.0.0, 2.0.2, 2.0, 1.0.3, or 1.0), obtain the latest setup files and
re-run setup.exe. Otherwise, click on Next.
2. On the next screen, you can specify a custom install directory
for the application (by clicking on Browse) or leave the
installation in the default directory location. After choosing the
installation location, continue with the installation by clicking
on Next.
3. On the next screen, when prompted for the application folder,
leave it as default and click on Next.
4. On the next screen, when prompted for the shortcuts, leave the
check marks as default and click on Next twice to start the setup
process.
5. When installation is complete, start the application by choosing
"PC Administration" from "Start" then "Programs" on Windows
taskbar. From the PC Administration Application menu bar, choose
"Help -> About PC Administration" menu item and verify that the
displayed version is 7.0.0.x (x is a non-zero number).
At this point, PARTNER ACS R7.0 PC Administration Application has
been successfully installed.
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6. DIRECTORY ORGANIZATION
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This application is, by default, installed in
"C:\Program Files\PARTNER ACS R7.0 PC Administration".
The main install directory now contains two subdirectories,
"Administration" for the PC Administration and "Diagnostics" for
the PC Diagnostics application.
The program executable files pertaining to each of the applications
are saved in the corresponding directory. Both the "Administration"
and "Diagnostics" directories contain a "Data" directory as the
default save location for system translations and maintenance data,
respectively.
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7. NEW FEATURES
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PARTNER ACS R7.0 PC Administration Application includes the
following new features (added since the last Release 6.0.0):
1. M509 Support for Extra Lines/Station
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Added 2 lines, 1 station for M509 Processor.
In addition, T1 lines move from 4-19 to 6-21 if T1
module is present.
2. PARTNER R3.0, R4.0, R5.0, R6.0, and R7.0 Systems Compatibility
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PC Administration allows the selection of both older R3.0, R4.0, R5.0, R6.0,
PARTNER Systems and new R7.0 PARTNER Systems. In addition the PARTNER API for
R6.0 and R7.0 are supported.
3. Serial Port Administration
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Direct Connect PC Administration over COM1 or COM2
(without modems) is now available.
4. Loudspeaker Paging Line
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PC Administration has a new window which enables selection
of the line jack to which the loudspeaker paging system is connected.
5. Enhanced Remote Translation Management Capability
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PC Administration of translations to Internal Memory and to
1MB and 8 MB PCMCIA cards is now available.
6. PARTNER ACS API for R7
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PARTNER API feature administration is now available.
7. Support for 6D-ETR and 3910 Telephones
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PC Administration now supports button programming of the new 6D-ETR and 3910
telephones.
8. PC Diagnostics
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Support M509 processor module, new for R7.0. Board inventory includes
new details such as MAC address, and additional processor version
numbers, as well as Electronic Serial Number, hardware vintage,
board signature and capability code.
Recognition of new 8MB PCMCIA cards.
Display a summary of backup files stored in Internal Memory.
Display new R7.0 Errors and Events.
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8. TO GET HELP
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On-line help for both PC Administration and Diagnostics is available.
If you have any questions about or problems with the PC Administration
& Diagnostics software that are not resolved by the information
presented here or in the accompanying documentation, call the
Avaya Technical Services Organization at 1-800-628-2888.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.