----------------------------------------------------------- Installing the OR Client PC Driver on Windows 2000 ----------------------------------------------------------- -------------------------------------- Overview -------------------------------------- I. Performing a new install II. Upgrading existing installations III. Troubleshooting Tips If you do not currently have a driver installed for the WaveLAN/IEEE or Avaya Wireless PC Card, you can follow the steps described in "I. Performing a new install" to install the OR Client PC Driver. If you have an existing PC Card driver installed, including: * Previous versions of the OR Client PC Driver * ANY WaveLAN/IEEE PC Card driver * ANY Avaya Wireless PC Card driver You should follow the instructions under "II. Upgrading existing installations" or uninstall your driver and then follow the instructions here. -------------------------------------- I. Performing a new install -------------------------------------- By default Win2000 detect and install a WaveLAN/IEEE card therefore you can only upgrade the driver. -------------------------------------- II. Upgrading existing installations -------------------------------------- 1. Make sure your Avaya Wireless PC Card is currently plugged in to your computer 2. In Windows, click on 'Start' -> 'Settings' -> 'Control Panel' 3. In the Control Panel, open the 'System' control panel applet 4. Click on the 'Hardware' tab, then the 'Device Manager' button 5. Under 'Network Adapters', select 'WaveLAN/IEEE PC Card' or 'Avaya Wireless PC Card' 6. Click on the 'Properties' button 7. When the Properties dialog is displayed, click on the 'Driver' tab 8. Click on the 'Update Driver' button 9. When prompted, select the option to 'Display a list of the known drivers for this device...' and click the 'Next' button 10. When the next dialog appears, click on the 'Have Disk...' button 11. Enter the full path to the location of the driver files you have extracted. Make sure you specify the path to the correct Operating System directory, for example: ... \Drivers\Windows 2000 12. Follow the on-screen instructions 13. Restart computer -------------------------------------- III. Troubleshooting Tips -------------------------------------- * After selecting the .INF file, you will be prompted to select the appropriate driver for your hardware. The following three options will be available to you: -- Avaya Wireless PC Card (5 Volt) -- Avaya Wireless Integrated Card -- Avaya Wireless Mini PCI Card Most customers have 5 volt Avaya Wireless PC Card hardware, so select "Avaya Wireless PC Card (5 Volt)", unless you have an embedded Avaya Wireless radio. * When installing the driver into a Windows desktop PC using an ISA- or PCI-to-PCMCIA adapter, you MUST correctly install the adapter card BEFORE attempting to install the OR Client PC Driver. Failure to correctly install the adapter card before installing the OR Client PC Driver will cause the OR Client PC Driver to be installed incorrectly, causing unpredictable results. Observed symptoms include: - Not recognizing the Avaya Wireless PC Card when it is inserted into the PCMCIA slot. - Automatically detecting the Avaya Wireless PC Card when it is inserted, and allowing you to install the driver, but the driver does not load correctly when the card is inserted. - Windows Device Manager reporting that 'The device is disabled, not installed correctly, or is not plugged in'. - On Windows 2000, driver may appear to install correctly. The Client Manager may report a normal connection when in IEEE 802.11 client mode, but always report 'No COR in Range' when in Outdoor Router Client mode. In both cases, the Windows networking cable connection indicator ALWAYS reports 'Network Cable Unplugged'.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.