Avaya Wireless Outdoor Router PROBLEM REPORT
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Please send this form by Email or Fax to one of addresses
listed in the OR Manager User's Guide.
If possible, please provide screen dumps or printouts of
the following OR Manager Monitor dialogs:
Please add the following:
* the configuration file of the OR in question
(File/Save Config File As)
* the configuartion files of the neighbouring ORs
* a picture or a configuration diagram or sketch of the
environment in which it runs
* screencaptures of the following Manager Monitor screens:
Monitor / Advanced / System Info
Monitor / Remote Statistics / Ethernet
Monitor / Remote Statistics / Avaya Wireless-2
Monitor / Remote Statistics / Avaya Wireless-3
Monitor / Interface Monitor / Ethernet
Monitor / Interface Monitor / Avaya Wireless-2
Monitor / Interface Monitor / Avaya Wireless-3
Information of these dialogs can be very helpfull to
indentify the problem
GENERAL
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Date: _____________________________________
Customer Name: _____________________________________
Reseller Name: _____________________________________
Contact name: _____________________________________
Telephone: _____________________________________
Email address / Fax: _____________________________________
Avaya Wireless Outdoor Router hardware
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Model and serial number of
Avaya Wireless Outdoor Router used: _____________________________________
Model and serial number of
PCMCIA card(s) used:
Slot A: _____________________________________
Slot B: _____________________________________
Ethernet Interface:
[ ] 10BASE-T (10 Mbit/s, UTP/RJ 45)
[ ] 10BASE2 (10 Mbit/s, Thin-Coax/BNC)
[ ] 100BASE-T (100 Mbit/s, UTP/RJ 45)
Version of Embedded S/W:
_______________________________
(also refered as kernel or image)
Version of the Firmware for the ORiNOCO PC Cards:
_______________
Encryption used?
__WEP64 / 128RC4 / None______________
Avaya Wireless Outdoor Router Configuration:
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IP address: _____________________________________
Subnet Mask: _____________________________________
ROR or a COR: _____________________________________
slot A: slot B:
Frequency: _________________ _________________
Network ID: _________________ _________________
Rate : _________________ _________________
Ethernet setup: _____________________________________
NETWORK
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Network Operating System(s) and Version:
_____________________________________
Protocol stack(s) (IPX,IP,Netbeui etc.):
_____________________________________
Frame Type (802.3, Ethernet-II etc.):
_____________________________________
Topology (Outdoor Routers, Ap's, Bridges,
Routers in communication path):
_____________________________________
LED Status (red, green, amber, off) when error occurs:
POWER _____________________________________
Ethernet _____________________________________
Socket A _____________________________________
Socket B _____________________________________
PROBLEM DESCRIPTION:
--------------------
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.