============================================================ Osprey Video Division ViewCast Corporation Osprey-540/560 Capture Driver For Windows XP Version 3.1.2 Sections in this file: - Introduction - Installation over a previous Osprey WHQL-signed driver - Troubleshooting - Testing the Driver - Revision History - Known Issues in RC2 - Mixed Installation of VfW and AVStream drivers - Limitations on Windows 2000 - Windows XP Installation - Contact information ============================================================ Introduction ============================================================ This version of the driver is for Windows XP only. Windows 2000 is not supported for this driver, but may be installed with certain limitations as described in the section "Limitations on Windows 2000". DirectX 9 is required. This driver works only with cards sold by the Osprey Video Division of ViewCast Corporation. ========================================================== Installation over a previous Osprey WHQL-signed driver ========================================================== This driver has not been signed by WHQL. When installing on a machine with a previous Osprey driver signed by WHQL, it is highly recommended that you remove the old driver and reboot before installing this driver. Go to the Control Panel Add/Remove Programs to remove old driver files. After rebooting the machine, cancel out of the Install Wizard and follow the instructions for Windows XP Installation at the end of this file. It is also highly recommended that all Osprey cards to be used with the driver are installed in the system before installing the driver. If another Osprey card is added to the system after installing the driver, Windows will by default prefer to install the previously signed driver for the new device. ============================================================ Troubleshooting ============================================================ If the installation program for this driver appears to hang, press Alt-Tab to ensure that the installation screen is not hidden. ============================================================ Testing the Driver ============================================================ Run "VidControl" or "SwiftCap" under Program Files\\Osprey 540 and 560\Samples to test the driver. ========================================================== Revision History ========================================================== ========================================================== Changes from 3.1.0 to 3.1.2 ========================================================== - Corrected installation conflict issue noted to occur with Adobe Acrobat version 7.0 - Corrected issue related to PAL loopback source displaying black bar on source content - Corrected audio source configuration settings such that audio settings that are selected in the driver are main- tained - Corrected audio preview feature - Enabled the pre-installation of drivers ========================================================== Changes from 3.1.0 RC1 to 3.1.0 RC2 ========================================================== - Problem in RC1 in which the video would stop after an interval of 10 to 40 minutes on machine-specific machines is corrected. ============================================================ Known Issues in RC2 ============================================================ When two SimulStreams are running the exact same format, starting or stopping one stream may cause the other stream to stop as well. This driver is fully functional under Windows XP only. See below for limitations with Windows 2000. This driver does not support Windows Media Encoder 7.1. Please upgrade to Windows Media Encoder 9. If both an Osprey-2x0 and an Osprey-540/560 are in the same system, both types of devices should be updated to the 3.1.0 RC2 driver. The driver property pages may not all work correctly if this is not done. The driver supports DV1394 audio capture at 32kHz (often referred to as "12-bit"). There are clicks in 32kHz audio from some DV sources but not others. With some devices but not all devices, the clicks disappear when the DV device is repowered after setting the audio rate to 32kHz. There does not seem to be any problems when the audio sample rate is 48kHz ("16-bit"). Note that the driver requires that the AudioConfig applet be used to force the hardware capture rate to the same rate - 32 or 48kHz - as the DV source. If you install the Osprey MultiMedia Capture Driver version 3.0.0 on top of the Osprey-540/560 Capture Driver version 3.1.0, the installation may prompt you to overwrite the o200avs.ax file. The message may ask, "Overwrite the English (United States) file with the unspecified language one?" If this message is displayed select "Yes". ============================================================ Mixed Installation of VfW and AVStream drivers ============================================================ To have a mixed installation that includes an Osprey Video for Windows (VfW) driver (driver version 2.2.2 or lower) for one (or more) Osprey card(s) and the Osprey-540/560 3.1.0 AVStream Capture driver for the other Osprey card(s) do the following: I. Install the Video for Windows driver if it is not already installed. II. Install the Osprey-540/560 3.1.0 Capture Driver. This will upgrade all devices to the AVStream drivers, but will not delete the Video for Windows files from the PROGRAMFILES directory. III. Use the Device Manager and run the INF file to reinstall the VfW driver on one or more of the devices. 1. The following files must be present in the PROGRAMFILES directory (ex. C:\Program Files\Osprey 540 and 560\driver) on your machine: o540drv.sys, o540vc.dll, o450a.sys, o540ausr.dll, o540_mix.dll, o540_wav.dll, o540board.dll, chewie.rbf, hutt_merge.rbf, and o100drv.inf. 2. On the Start Menu right click on "My Computer" and select "Properties" from the list. 3. When the next dialog box is displayed select "Hardware" from the top of the menu. 4. In the second row of the next dialog box there is a section called "Device Manager". Click on the button to the right that says "Device Manager". 5. Double click on the heading that reads "Sound, video and game controllers". There will be two or more Osprey AVStream Devices in the drop down list. 6. Right click on the Osprey device that you want to set up with the VfW driver, and select "Update Driver...". 7. When the Hardware Update Wizard screen is displayed select "Install from a list or specific location (Advanced)" and then click Next. 8. In the next screen "for choosing your search and installation options" select "Don't search. I will choose the driver to install" and click Next. 9. Select "Have Disk" in the next screen. 10. Click on "Browse" and point to the VfW INF file which is located in your PROGRAMFILES directory. For example, C:\Program Files\Osprey 540 and 560\driver\o540drv.inf. Click on "OK" at the top of the screen and then click Next. 11. When the Windows Logo Testing dialog box is displayed select "Continue Anyway". 12. Click on Finish. 13. Perform steps 6-12 again for other AVStream devices that you would like to set up for VfW. IV. In a mixed VfW / AVStream installation the audio mixer will always initially display the inputs for a VfW device, even if an AVStream device should be the one selected. User has to switch manually to the correct device using the mixer's Options -> Properties control. ============================================================ Limitations on Windows 2000 ============================================================ This driver may be installed on Windows 2000 with the following expected limitations: - No SimulStream audio. - No peak level meter in the mixer (mixer may not work at all). - Need to install DirectX 9.0a or higher. - Need to manually create registry key to enable audio driver. To enable, set: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\o540avs\DX9 to a non-zero value. ============================================================ Windows XP Installation: ============================================================ Depending on your system setup, you will have multiple options for the installation of the drivers. * TWO INSTALL SCENARIOS Following are the different scenarios and their methods of installation: There are two main situations that might apply to you: - Scenario 1: Osprey Card(s) not Physically Installed in the PC. - Scenario 2: Osprey Card(s) Physically Installed In all cases, the most efficient and complete installation method is to run the setup.exe program on the product CD or in the web package that you downloaded. The setup program automates the Plug and Play steps required to install the drivers and ensures that they are performed correctly. It also installs the bundled applets and Users' Guide. If you have multiple Osprey capture cards in the system it sets all of them up at once. -- SCENARIO 1: OSPREY CARD(S) NOT PHYSICALLY INSTALLED IN THE PC This is the method that we recommend if you are installing an Osprey card for the first time on a system, and the Osprey software has not yet been installed. This scenario is called the "Preinstall Scenario". After the install is run, as soon as an Osprey card is installed in the PC, it is detected and its drivers are started automatically. 1. Double-click the setup.exe file to start the installation. 2. Select Destination Folders and Program Folders when prompted. 3. You will then be prompted to preinstall the drivers. Select yes to continue. 4. Messages saying Digital Signature Not Found will now appear, asking Do you want to continue? Click Yes for each message. This message will appear twice for each card, first for the AVStream Video Capture Device, then for the AVStream Audio Capture Device. This happens because Windows sees the audio and video sections of the card as two distinct logical devices. 5. The Osprey software is now fully installed. Assuming you want to use the Osprey card and drivers immediately, shut down Windows XP, install the card, and restart your computer now. When it starts, Windows XP will automatically recognize the card and start its preinstalled drivers. You do not have to install the Osprey card or restart the system immediately. At any time in the future, if Windows XP finds an Osprey card(s) installed, it will automatically activate the driver. -- SCENARIO 2: OSPREY CARD(S) PHYSICALLY INSTALLED Run the Installation Program: When Windows XP is first started after the Osprey card is installed, the Found New Hardware Wizard will appear one or more times. Cancel out of these wizards. After Windows XP has finished starting, do the following: 1. Double-click the setup.exe file. This will start the installation program. 2. Select Destination Folders and Program Folders when prompted. 3. One or more Digital Signature Not Found windows may appear during the installation process. Click Yes in each of them continue. 4. When the installation is finished, you must restart your PC. If there are multiple Osprey cards in the system, this installation method will set up all of them at once automatically. Contact information: ============================================================ ============================================================ phone: 972.488.7200 toll-free (US): 800.540.4119 fax: 972-488-7299 email: firstname.lastname@example.org web: www.viewcast.comDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.