Seagate SCSI Travan Tape Driver v1.03
for Windows NT 4.0
=====================================
10/10/97
This document gives installation instructions for a software driver
used to run Seagate SCSI Travan tape drives on Microsoft
Windows NT 4.0. This driver works with Intel 386, 486, and Pentium
computers. It is only required if your drive is labeled "Seagate"
and has an "STTxxxxx" part number.
If you did not receive this file on a diskette, you will first need to
create one. See the section below titled "Installation Overview"
for instructions.
SCSI Travan Device Driver Installation
--------------------------------------
Install the STTSCSI4.SYS device driver from the diskette using this
procedure:
For Windows NT 4.0:
1) Insert the diskette, labeled as follows, into the floppy drive:
"Seagate SCSI Travan Tape Driver v1.03
for Windows NT 4.0"
2) Start up the tape device driver installation program by
selecting 'Start' -> 'Settings' -> 'Control Panel', then
double clicking the 'Tape Devices' icon.
3) Select the 'Drivers' tab.
4) In the 'Installed Driver' box, click the 'Add...' button.
5) In the 'Install Driver' box, clock the 'Have Disk...' button.
6) In the 'Install From Disk' box, make sure the
'Copy from manufacturer's files from:'
path is set to 'A:\', (or your floppy drive letter)
then click the 'OK' button.
7) In the 'Install Driver' box's 'Tape Devices' list, you will see --
'Conner CTMS3200 (sttscsi4.sys)
Conner CTT8000-S (sttscsi4.sys)
Seagate STT8000N (sttscsi4.sys)
Seagate STTx8000N (sttscsi4.sys)
Seagate STTx8000N-C (sttscsi4.sys)'.
Select the device model number which is the closest match to the
label on your tape drive (Note: This choice is not critical),
then click the 'Install' button.
8) If you see a 'Windows NT Setup' box with the message --
'? The driver(s) for this Tape Device are already on the
system. Do you want to use the currently installed driver(s)
or install new one(s).',
click the 'New' button.
9) In the 'Windows NT Setup' box you should see the message --
'Please enter the full path to the Seagate Tape
device files. Then choose Continue.
A:\',
Make sure the path is set to your floppy drive letter, then
click the 'Continue' button.
10) In the 'System Settings Change' box message, you will see --
'You must restart your computer before the new
settings will take effect.
Do you want to restart your computer now?'.
Remove the driver installation diskette, then
click 'Yes' to shut down and restart the system.
The Seagate SCSI Travan Tape Driver is now installed and ready
to use. You may want to use the 'Administrative Tools' -> 'Backup'
applet to verify correct tape drive operation.
Additional Contents
-------------------
Supported Tape Drive Models and Cartridges
Installation Overview
Creating an Installation Diskette from the file STTSCSI4.EXE
SCSI Travan Drive Hardware Configuration
Important Notes
MFM Floppy Tape Compatibility
Cartridge Needs to be Reinserted After Eject
Tape Drive Firmware Version Determination
Examining Tape Device Driver Start Status
Examining the Version of 'sttscsi4.sys'
Events 9 and/or 11 in Event Viewer with a SCSI tape and SCSI hard disc
Supported Tape Drive Models and Cartridges
------------------------------------------
The list below identifies Seagate and Conner SCSI Travan tape
drive models and tape cartridges supported by the STTSCSI4.SYS driver
supplied on the installation diskette.
STTSCSI4.SYS -- Seagate SCSI Travan Tape Driver v1.03
for Windows NT 4.0
File date: 10/01/97 File size: 7,936
Inquiry String (from tape drive) Tape Drive Model Cartridges
-------------------------------- ------------------- ----------
"CONNER CTMS 3200 7.xx" CTM3200 QIC-3080XLF
"CONNER CTT8000-S 1.xx" CTT8000I-S QIC-3080XLF, TR-4
CTT8000R-S
CTT8000E-S
TapeStor TST8000R-S
TapeStor TST8000E-S
"Seagate STT8000N 3.xx" STT28000N QIC-3080XLF, TR-4
STT38000N
STT68000N
STT28000N-R
STT28000N-RFT
TapeStor TST8000R-S
TapeStor TST8000E-S
"Seagate STT8000N 4.xx" STT28000N-C QIC-3080XLF, TR-4
STT38000N-C
STT68000N-C
STT28000N-RCFT
NOTE: Seagate acquired Conner in February 1996.
Installation Overview
---------------------
Use this general procedure to install a tape drive in the computer:
o Create a driver installation diskette from the file STTSCSI4.EXE.
o Configure the tape drive's jumpers and install the tape drive
in the computer.
o Install the tape driver from the Seagate tape driver installation
diskette.
o Reboot the system and verify correct operation.
Creating an Installation Diskette from the File STTSCSI4.EXE
-----------------------------------------------------------
This procedure creates a tape driver installation diskette.
It assumes you have copied the file STTSCSI4.EXE to a floppy
diskette. STTSCSI4.EXE should be the only file on the diskette.
NOTE: If you already have a driver installation diskette labeled
"Seagate SCSI Travan Tape Driver v1.03
for Windows NT 4.0",
skip this procedure.
1) Label the diskette:
"Seagate SCSI Travan Tape Driver v1.03
for Windows NT 4.0".
2) Insert the diskette in the floppy drive on your Windows NT system.
3) Open an MS-DOS Prompt using Start -> Programs -> MS-DOS Prompt.
4) At the DOS prompt, change to the floppy drive and type:
STTSCSI4 <Enter>
This extracts files and creates the driver installation diskette
with the following files (where A: is the floppy drive letter):
A:\STTSCSI4.EXE Original file from Web or BBS
A:\STTSCSI4.TXT This document
A:\DISK1 Disk label
A:\OEMSETUP.INF Setup information
A:\STTSCSI4.SYS Seagate Mini-QIC tape device driver
5) You may want to write protect the diskette.
This completes the installation diskette creation procedure.
SCSI Travan Drive Hardware Configuration
----------------------------------------
Please pay attention to these hardware configuration recommendations
for Seagate and Conner SCSI Travan tape drives:
Shut down the system and turn power off before installing or
configuring hardware.
Select a tape drive SCSI ID that does not conflict with the
other devices connected to the SCSI cable. Usually SCSI ID 4
(normal factory setting), 5, or 6, are good choices.
Normally, hard discs are configured in ascending order starting
with SCSI ID 0 and the SCSI host adapter is set to SCSI ID 7.
If the factory SCSI ID of 4 is used, the most likely devices
to conflict are either a CD-ROM or another tape drive.
For a Seagate Travan tape drive, the SCSI ID is the sum of the
numbers of the connect SCSI ID jumper numbers. For example, if jumpers
SCSI ID 4 and SCSI ID 1 are connected, the SCSI ID is 5.
Your SCSI host adapter should be configured to 'Enable Disconnect'
for all SCSI device IDs (0 through 7). It is especially critical
that the SCSI adapter be configured to 'Enable Disconnect' for
the tape drive's device ID (usually shipped from the factory set
to SCSI ID 4). If not, then accesses to a SCSI hard disc can
timeout because they cannot gain access to the SCSI bus during
long duration tape commands such as Rewind or Seek to End-of-Data.
If you have an Adaptec SCSI Host Adapter, you may be able to
set the 'Enable Disconnect' configuration by entering <Ctrl><A>
to enter the Adaptec BIOS during boot. Consult your SCSI host
adapter manual.
The SCSI cable must be properly terminated.
Only the two SCSI devices at either end of the SCSI cable
daisy chain should have both terminators and termination
power enabled. Other SCSI devices, in the middle of the cable
daisy chain, should have terminators and termination power
disabled. If a Seagate Travan tape drive is at one end of the cable
daisy chain, set the jumpers for 'ACT. TERM' (active termination)
and 'TERM PWR' (termination power); otherwise park the jumpers
by letting them hang on a single pin.
Consult your hardware documentation for your SCSI adapter and other
SCSI devices for more configuration information.
Important Notes
---------------
MFM Floppy Tape Compatibility
The Backup applet in Windows NT does NOT support reading of MFM tapes
in a SCSI Travan tape drive. These tape drives are capable of
reading QIC-117 MFM tapes written by floppy tape drives.
Backup/restore software must use the QIC-172 protocol to access this
tape drive capability.
Cartridge Needs to be Reinserted After Eject
The Windows NT native Backup applet has an eject option that,
when executed, causes the tape drive to go 'Not ready'. When
this happens, remove and reinsert the cartridge.
Tape Drive Firmware Version Determination
You can find the tape driver firmware revision using the 'Backup'
applet.
1) Start the 'Backup' applet using
'Start' -> 'Administrative Tools' -> 'Backup'.
2) From the menu bar, select
'Operations' -> 'Hardware Setup...'
3) This opens the 'Hardware Setup' which looks something like ...
'Tape Drive
Scsi 0, Bus 0, ID 4, Lun 0, Seagate STT8000N 3.12'
The last field in the Tape Drive description (3.12 in this example)
is the firmware revision.
Examining Tape Device Driver Start Status
If you wish to examine whether certain tape related device drivers
are started, use the 'Devices' window.
To start the 'Devices' window, click the following:
Start -> Settings -> Control Panel -> Devices.
The following shows the how 'Device' entries of interest are set when
drivers are operating correctly:
Device Status Startup
------ ------- -------
<scsiadapter> Started Boot
sttscsi4 Started System
Examining the Version of 'sttscsi4.sys'
o Start 'Windows NT Explorer'.
o Highlight the file C:\Winnt\system32\drivers\sttscsi4.sys.
o From the menu bar, select File -> Properties.
o In the 'sttscsi4.sys Properties' box, select the 'Version' tab.
You should see 'File version: 4.00.Seagate.1.03'.
Events 9 and/or 11 in Event Viewer with a SCSI tape and SCSI hard disc
If you are experiencing tape device errors during backup or restore
operations and seeing these events in
Administrative Tools -> Event Viewer
'Event ID: 9 Description: The device, \Device\ScsiPort0, did
not respond within the timeout period.', and/or
'Event ID: 11 Description: The driver detected a controller
error on \Device\ScsiPort0.',
the cause may be that SCSI adapter is not configured to 'Disconnect'
the tape drive from the SCSI bus. When the SCSI bus is not disconnected
during a long duration tape command, such as Rewind, then disc access
commands timeout waiting to get access to the bus.
If you have an Adaptec 1542C controller, 'Enable Disconnect' should be
set to 'Yes' (the recommended default for all SCSI devices) at least
for the tape drive. Typically this configuration can be set by entering
the Adaptec BIOS Setup using <Ctrl><A> during the boot process.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.