------------------------------------------------------------------------------------- Arcada Backup, Version 5.0a Copyright Arcada Software, Inc. 1995. ------------------------------------------------------------------------------------- This file contains important information that became available after the written documentation was completed. The following subjects are discussed: 1. Installing Arcada Backup After Other Backup Programs 2. Installing DOS 6.x After Arcada Backup for Windows 3. Setup Disk Space Estimates 4. Compressed Drives 5. Exabyte 2MB High-Speed Controller DMA Conflict 6. Video/DMA Conflict Problems 7. Laptop/Notebook Video Conflicts 8. Power Management Conflicts 9. Hardware Compression Not Supported 10. Tape Despooling 11. Installing With Third-Party Windows Shells 12. Parallel Port Drive Configuration 13. Maximum Parallel Port Cable Length 14. IRQ Conflicts 15. Potential Conflict with Screen Savers 16. Encrypted Backup Sets 17. NetWare Files With an Execute Only (X) Attribute 18. Files Not Backed Up By Arcada Backup 19. Formatting Tapes on 386 Machines 20. Changes to WIN.INI and SYSTEM.INI 21. Using Removable Media Drives 22. Backing Up Large Numbers of Files to AccuTrak Tapes 23. NetWare Server Information and AccuTrak tapes 24. Restoring Files with NetWare Delete Inhibit or Rename Inhibit Attributes 25. QIC Tape Drives Supported by Arcada Backup 26. Verify Your First Backup 27. Before You Run Your First Scheduled Backup 28. Tape Format Incompatibilities 29. Install: Selecting a Program Group 30. 3020 Drive Requirements 31. Controller Conflicts 32. Possible Video Conflicts 33. Disk Logging Strategy 34. EZ-Drive Disk Manager 1. Installing Arcada Backup After Other Backup Programs ------------------------------------------------------------------------------------- You may experience difficulty running Arcada Backup if some device files from other backup programs are found in your SYSTEM.INI file. If you can't start Arcada Backup, try commenting the following devices out of your SYSTEM.INI file: CMSWTAPE.386 CMSDTAPE.386 CPBVXD.386 FASTBACK.386 IRW286.DRV NOVABKP.386 VIRWT.386 VITD.386 DCVXD.386 To do this: 1. Open the SYSTEM.INI file using a text editor. 2. Search for the device name(s), e.g., DEVICE=CPBVXD.386 3. Type a semicolon (;) at the beginning of the line. 2. Installing DOS 6.x After Arcada Backup for Windows ------------------------------------------------------------------------------------- DOS 6.x installs an older version of the VFINTD.386 into the DOS directory and then modifies the SYSTEM.INI (DEVICE=C:\DOS\VFINTD.386). If you install MS-DOS 6.x after Arcada Backup 5.0a, the next time you launch Arcada Backup you will be sent a warning dialog. This dialog notifies you that the VFINTD.386 is the incorrect version. If you click OK in this dialog Arcada Backup will save the existing SYSTEM.INI as SYSTEM.QBW and make the necessary change to the "Device=" line in the SYSTEM.INI. You can also make the changes manually by performing the following steps: 1. Open the SYSTEM.INI file using a text editor. 2. Search for the VFINTD line (DEVICE=C:\DOS\VFINTD.386). 3. Change the line to: DEVICE = [qbwin install path]\VFINTD.386. 3. Setup Disk Space Estimates ------------------------------------------------------------------------------------- To insure that the user always has enough disk space to install Arcada Backup, the Setup program displays the maximum amount of space that will be required for installation. This estimate is affected by the actual options selected for install and also includes some space that is necessary in order to run the setup program. 4. Compressed Drives ------------------------------------------------------------------------------------- If you are using compression software such as Stacker or DoubleSpace, do not back up the compressed file (for example, stacvol.* or the dblspace files), back up the logical drive instead. Because these compressed files are typically very large, attempting to restore may cause problems if you do not have enough disk space to restore the compressed file. 5. Exabyte 2MB High-Speed Controller DMA Conflict ------------------------------------------------------------------------------------- Because of several potential addressing conflicts, the Exabyte 2MB High-Speed Controller Card DMA setting should only be set to DMA Channel 1. 6. Video/DMA Conflict Problems ------------------------------------------------------------------------------------- Arcada Backup uses direct memory access (DMA) channels to read and write data. Sometimes using a tape device that is connected to the floppy controller causes conflicts with the Windows 3.1 video drivers. During the compatibility test, Arcada Backup determines if your system has a video/DMA conflict and if so, goes through a series of tests in an effort to ensure your system runs reliably with Arcada Backup. After each test a message will inform you that tests are still being performed. If Arcada Backup has attempted every test and your system will still not work reliably, a message will inform you of the problem. NOTE: If you experience video/DMA conflicts, try disabling the Video Caching option (sometimes referred to as Video Shadowing) in your CMOS setup. If your system locks up when using the backup program, switch to the Windows Standard VGA driver. If the Windows Standard VGA driver works, contact your video board manufacturer for an updated driver. 7. Laptop/Notebook Video Conflicts ------------------------------------------------------------------------------------- Some laptop and notebook computers may have video conflicts that cause the tape drive to move the tape back and forth excessively ("shoe-shining"). If you experience this, try minimizing the Arcada Backup icon and making the Program Manager window active and moving it over the top of the icon while the program is writing to or reading from the tape. The Arcada Backup window will activate itself when the backup or restore is finished, and this action should speed up your session. 8. Power Management Conflicts ------------------------------------------------------------------------------------- Some Desktop computer systems and laptops have power management systems that take a "snapshot" of RAM and store it on the hard drive when they power down. This may create a conflict if it occurs during a backup or restore or a tape formatting operation. When using Arcada Backup, it is recommended that you turn OFF all power management features. If you're using a laptop, avoid running power management features by using an outlet rather than batteries. 9. Hardware Compression Not Supported ------------------------------------------------------------------------------------- Arcada Backup for Windows, Version 5.0a, does not support the hardware compression function found on some high-speed controller cards. 10. Tape Despooling ------------------------------------------------------------------------------------- If a tape "despools" (comes loose from the cartridge capstan, a very rare occurrence), it may be necessary to turn the drive's power off and on again or to turn your system off and on again to clear the drive. 11. Installing With Third-Party Windows Shells ------------------------------------------------------------------------------------- If you use a third-party Windows shell program such as PCTools or Norton Desktop for Windows, Arcada Backup may not install correctly. If you experience difficulty installing Arcada Backup under a shell, temporarily change your Windows shell to the Program Manager before starting the setup program. To change to the Program Manager, open your SYSTEM.INI file, type a semicolon (;) in front of your current SHELL command in the [boot] section, then type SHELL=PROGMAN.EXE on the following line. For this change to take effect, you must restart Windows. Remove these changes after installation to restore your previous configuration. 12. Parallel Port Drive Configuration ------------------------------------------------------------------------------------- If your parallel port tape drive does not automatically configure, first ensure that the power to the drive is on. If it is, turn it off, then on, and try configuring it again. See below for more suggestions. 13. Maximum Parallel Port Cable Length ------------------------------------------------------------------------------------- Your parallel port tape drive should be connected directly to your system's parallel port. If you use the pass-through connector on the drive to connect a second device such as a printer, the maximum cable length for both devices is approximately 10 feet (3 meters). If you have difficulty using your tape drive when a second device is connected to the pass-through connector, disconnect the second device and its cable while using the tape drive. If you experience data loss when using a printer connected to the pass-through connector, shorten the printer's cable if possible or disconnect the tape drive while printing. 14. IRQ Conflicts ------------------------------------------------------------------------------------- You may experience a conflict in IRQ selection if you are configuring a parallel port tape drive on a system that includes a sound card. SoundBlaster cards and compatibles use a default IRQ of 7, which is also used by a printer port (LPT1). If this conflict occurs, you can: * Change your sound card's IRQ if possible. Some cards do not allow this change and some games may not work correctly. * Check your system documentation to see if your parallel port can be configured to use a different interrupt. Devices that may conflict with printer port interrupt: Sound Cards Scanner Cards Network Cards Bus Mice Other printer ports Other devices If you are running Windows 3.1, IRQ usage can be determined by using the Microsoft Diagnostics Program. Exit Windows and type MSD at the DOS prompt. Note that MSD cannot always diagnose printer port IRQ conflicts. Printing does not require a hardware interrupt and will function normally even if an interrupt conflict exists. If you are running Windows 95: 1. Double-click the My Computer icon. 2. Double-click the Control Panel icon. 3. Double-click the System icon. 4. Click the Device Manager tab in the System Properties window. The device Manager tab appears. 5. Select the hardware that you want to change settings for, then click Properties. The Properties window appears. 6. Click the Resources tab in the Properties window. 7. Deselect Use Automatic Settings. 8. To change your Input/Output Range, Interrupt Request, or Direct Memory Access settings, highlight the item and click Change Setting. Make any changes and click OK. 9. Close the System control panel. 10. Shut down your computer. 11. If necessary, make any changes to your high-speed controller card's settings and install it in your system. See your hardware manual for instructions. 12. Restart your computer and Windows 95. Symptoms of an IRQ conflict include Arcada Backup not finding the tape controller and network problems when backing up to tape. 15. Potential Conflict with Screen Savers ------------------------------------------------------------------------------------- Some screen savers will not activate while a backup, compare, or restore is running and Arcada Backup is minimized. For optimum performance, we recommend that you disable your screen saver while using Arcada Backup. However, if you wish to use your screen saver, you must first make sure Arcada Backup is not minimized. 16. Encrypted Backup Sets ------------------------------------------------------------------------------------- Arcada Backup cannot restore backup sets encrypted by other backup programs. You must use the original software to restore them. 17. NetWare Files With an Execute Only (X) Attribute ------------------------------------------------------------------------------------- NetWare files with an execute only (X) attribute will not be backed up, compared, or overwritten during a restore. 18. Files Not Backed Up by Arcada Backup ------------------------------------------------------------------------------------- Arcada Backup does not log or back up a number of files to avoid potential system conflicts if they are restored. Compressed Volume files: DBLSPACE.0?? DRVSPACE.0?? STACVOL.* Windows swap files: 386SPART.PAR (Win 3.1x only) WIN386.SWP 19. Formatting Tapes on 386 Machines ------------------------------------------------------------------------------------- If you encounter difficulties formatting tapes on a slower 386 machine or receive a message stating "The tape controller is not responding correctly," make sure your turbo switch is on. 20. Changes to SYSTEM.INI and WIN.INI ------------------------------------------------------------------------------------- The following lines are added during installation: WIN.INI [Extensions] set=[qbwin install path]\qbwin.exe^set SYSTEM.INI [386enh] device=[qbwin install path]\vfintd.386 WIN.INI [Windows] load=[qbwin install path]\qbwsched.exe 21. Using Removable Media Drives ------------------------------------------------------------------------------------- For your backup software to recognize and use a removable media drive such as a Bernoulli drive, the drive must be locked. 22. Backing Up Large Numbers of Files to AccuTrak Tapes ------------------------------------------------------------------------------------- When using AccuTrak tapes, backing up a very large number of files--approximately 30,000 to an 80MB tape or 45,000 to a 120MB tape--will result in an error. Divide the files into two or more backup sets and back up each set to its own tape. 23. NetWare Server Information and AccuTrak tapes ------------------------------------------------------------------------------------- Because of the proprietary format used by the tapes, NetWare bindery files, trustees, and extended attributes cannot be backed up to AccuTrak tapes. 24. Restoring Files with NetWare Delete Inhibit or Rename Inhibit Attributes ------------------------------------------------------------------------------------- During a Restore, you cannot overwrite files which have the NetWare Delete Inhibit (D) or Rename Inhibit (R) attribute set. To restore these files, you must first manually remove the Delete Inhibit or Rename Inhibit attribute. 25. QIC Tape Drives Supported by Arcada Backup ------------------------------------------------------------------------------------- Manufacturer Model Name ----------------------------------------------------- Aiwa TD-803 Aiwa TD-811 Alloy Computer Products Retriever 250 Archive Corporation 5240 Archive Corporation 5580, 3580 Archive Corporation SuperHornet 51250/31250/11250 CMS Enhancements T2120AT Colorado Memory Systems Jumbo 250/350 Colorado Memory Systems Tracker 250/350 Compaq Computer Corp. 80/120 Conner Tape Stor 250 Conner SuperHornet Plus 51250/31250/11250 CORE International COREtape Light Iomega Tape250 Insider, Insider HH Iomega PC Powered, Ditto 250 Irwin Magnetic Systems A120,2040 Irwin Magnetic Systems A250,2080 Irwin Magnetic Systems A250xxST,2120 MicroSolutions BACKPACK 250 Mountain Network Solutions FileSafe 4000 Mountain Network Solutions FileSafe 8000 Plus, Mountain 80 Summit Memory Systems, Inc. SE250 Tallgrass Technologies FS120 Tecmar MiniVault 120 Wangtek, Inc. 3040/3080 26. Verify Your First Backup ------------------------------------------------------------------------------------- When you make your first backup with Arcada Backup, it is highly recommended that you use the Compare After Backup option. During the Verify phase, Arcada Backup compares each file on the tape with the original on your hard drive to ensure that they are identical. While verifying will increase the time of the backup, it will confirm that your computer system, tape drive, and Arcada Backup are working together correctly. If compare fails, run a hard disk utility program to determine whether the hard drive is free of errors and try the backup again. 27. Before You Run Your First Scheduled Backup ------------------------------------------------------------------------------------- Before you run your first scheduled backup, you should run a short backup with Verify After Backup selected (see above). When the window advising you to not use your floppy drives during backup appears, select "Disable This Message." This will allow your scheduled backup to proceed uninterrupted. 28. Tape Format Incompatibilities ------------------------------------------------------------------------------------- Arcada Backup cannot format AccuTrak tapes. 29. Install: Selecting a Program Group ------------------------------------------------------------------------------------- A modification has been made to the User Guide. In the topic, "Beginning the Installation" the section "Selecting a Program Group" has been simplified. During the Installation process setup asks, "Do you want setup to create a program group and icons?". You simply need to respond Yes or No. If you choose Yes, setup will create a program group named Arcada Backup. If you choose No, then a program group will not be created. 30. 3020 Drive Requirements ------------------------------------------------------------------------------------- To achieve optimal performance with a 3020 drive, a 1Mbit controller or higher (2Mbit) is required. 31. Controller Conflicts ------------------------------------------------------------------------------------- The Promise 2300 EIDE VLB controller must run in fast mode (/f parameter) in order to work with floppy tape drives. 32. Possible Video Conflicts ------------------------------------------------------------------------------------- Problems have occurred with various video drivers and the video compatibility test in Windows. If your software hangs during the Compatibility Test, try to get an update of the video driver from the card manufacturer. Conflicts have occurred with Diamond Stealth 64, ATI Ultra Mach 32/64 cards, and other cards using the Cirrus Logic chip set. 33. Disk Logging Strategy ------------------------------------------------------------------------------------- Disk logging is now always performed in Most Compatible mode. Conflicts with some large hard disk handlers, speed improvements of computer systems, and the use of Smart Drive have made the Fastest Disk Logging strategy unnecessary. 34. EZ-Drive Disk Manager ------------------------------------------------------------------------------------- The following information applies to systems with high-capacity hard drives using the Micro House EZ-Drive disk manager: Before starting Arcada Backup for Windows, make sure that the Micro House EZ-Drive Virtual Driver is installed by running the SETUP.EXE program on the EZ-Drive installation diskette. This setup program adds the line "device=MH32BIT.SYS" to the [386Enh] section of your SYSTEM.INI file. Then follow the steps below: 1. Click the Windows Control Panel's "Enhanced" icon. 2. Select the Virtual Memory... button. 3. Select the Change>> button. Ensure the "Use 32-Bit Disk Access" check box is checked. This check box must remain checked in order to use Arcada Backup for Windows. If you continue to encounter problems using Arcada Backup for Windows, and if you are using a QIC floppy tape or parallel port tape drive, follow the steps below: 1. Open Arcada Backup. 2. Select the Configure button. 3. Select the Settings button. The Settings dialog appears. 4. Select the Most Compatible setting in the DMA Operation combo box. This results in lower performance, but may be necessary on some systems for proper operation.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.