ReadMe.txt 4/15/02 Kodak Professional 8660 thermal printer Kodak Digital Science 8650 color printer Kodak Professional 8650 thermal printer Raster printer driver for Windows NT 4.0, Windows 2000 and Windows XP Version 2.0.1 ----------------------------------------------------------------- ***************************************************************** ** ** ** I N S T A L L A T I O N ** ** ** ***************************************************************** Note: To install over an older version of this printer driver, delete any of the older printer icons first, install the new printer driver, and restart your computer. ---------------------- Installing on Windows NT 4.0 ---------------------- 1. From the Windows START menu, select "Settings | Printers" and double-click the "Add Printer..." icon. 2. Follow the installation process until asked to select an available port. You may choose an LPT port and skip the rest of this step. If your computer has a SCSI card, you may alternatively choose a SCSI port at this step. SCSI Port Names: Suitable SCSI ports have a name whose first four characters are "EKSP" and ends with four digits. For Example: EKSP2050 The last four digits will vary depending on your computer's configuration and the printer's SCSI device ID. The digits are defined as follows: 1st digit - SCSI Host Adapter Card Number 2nd digit - SCSI Bus Number 3rd digit - Printer's SCSI ID 4th digit - Logical Unit Number If a suitable SCSI port already appears in the list of ports, select it and skip the remainder of this step. Click the "Add Port" button. From the dialog box that appears, if "Kodak SCSI Port" shows up in the list of available printer ports, select it and click the "New Port" button. Otherwise, click the "New Monitor" button, browse to the folder which contains the MONITOR.INF file, click OPEN, then click OK. Select "Kodak SCSI Port" and click on the "New Port" button. After the files have been copied to your computer, another dialog box will list the Kodak SCSI printers found on your system. Select the desired printer, click OK, then click CLOSE. If no printers were found, see the Trouble Shooting section below. The EKSPnnnn port should now be selected. Click the NEXT button to continue. 3. When asked to select a manufacturer and printer, click the "Have Disk" button and browse to the folder which contains the EK86XX.INF file for your printer. Click OPEN, then click OK. Select a printer model and click NEXT to continue. 4. If the "Add Printer" wizard displays the following message, "A driver is already installed for this printer. Would you like to keep the existing driver or use the new one?" then click on "Replace existing driver." 5. Follow the installation process to completion. When the "Add Printer" wizard asks, "Would you like to print a test page?" always select "No." Note: If the new printer driver is not listed in the Printers window after the installation is completed, try clicking on the View menu and selecting Refresh. -------------------- Installing on Windows 2000 -------------------- 1. From the Windows START menu, select "Settings | Printers." 2. If you will not be printing over the SCSI port, skip this step. Otherwise, select "File | Server Properties," click on the "Ports" tab, and click the "Add Port" button. From the dialog box that appears, if "Kodak SCSI Port" shows up in the list of available port types, select it and click the "New Port" button. Otherwise, click the "New Port Type..." button, browse to the folder which contains the MONITOR.INF file, click OPEN, then click OK. Select "Kodak SCSI Port" and click on the "New Port..." button. When the dialog box appears listing Kodak SCSI printers found on your system, select the desired printer and click OK. Then close all dialog boxes until you are back to the Printers window. If no printers were found, see the Trouble Shooting section below. (Refer to the installation steps for NT 4 for more details about SCSI port names.) 3. Double-click the "Add Printer..." icon and follow the installation process until asked for the manufacturer and model of the printer. 4. Click the "Have Disk" button, and browse to the folder which contains the EK86XX.INF file for your printer. Click OPEN, click OK, and then continue the installation process. 5. If the "Add Printer" wizard displays the following message, "A driver is already installed for this printer. You can use or replace the existing driver." then click on "Replace existing driver." 6. Follow the installation process to completion. When the "Add Printer" wizard asks, "Do you want to print a test page?" always select "No." Note: When asked about the digital signature, click YES. Note: If the new printer driver is not listed in the Printers window after the installation is completed, try clicking on the View menu and selecting Refresh. -------------------- Installing on Windows XP -------------------- 1. From the Windows START menu, select "Printers and Faxes". 2. If you will not be printing over the SCSI port, skip this step. Otherwise, select "File | Server Properties," click on the "Ports" tab, and click the "Add Port" button. From the dialog box that appears, if "Kodak SCSI XP Port" shows up in the list of available port types, select it and click the "New Port" button. Otherwise, click the "New Port Type..." button, browse to the folder which contains the EKPASPIA.INF file, click OPEN, then click OK. Select "Kodak SCSI XP Port" and click on the "New Port..." button. Click on "Continue Anyway" when prompted with the "Hardware Installation" warning message. When the dialog box appears listing Kodak SCSI printers found on your system, select the desired printer and click OK. Then close all dialog boxes until you are back to the Printers window. If no printers were found, see the Trouble Shooting section below. (Refer to the installation steps for NT 4 for more details about SCSI port names.) 3. Click on the "Add a Printer" icon on the left panel and click NEXT. 4. Select "Local Printer attached to the computer" and deselect "Automatically detect and install my plug and play printer". Click NEXT. 5. If the printer is connected over parallel port, choose LPT1. For SCSI, choose the new SCSI Port EKAPnnnn created (from step 2) and click NEXT. 6. Click the "Have Disk" button, and browse to the folder which contains the EK86XX.INF file for your printer. Click OPEN, click OK, and then continue the installation process. 7. If the "Add Printer" wizard displays the following message, "A driver is already installed for this printer. You can use or replace the existing driver." then click on "Replace existing driver." 8. Follow the installation process to completion. When the "Add Printer" wizard asks, "Do you want to print a test page?" always select "No." Note: When prompted with driver warning message, click CONTINUE ANYWAY.. Note: If the new printer driver is not listed in the Printers window after the installation is completed, try clicking on the View menu and selecting Refresh. -------------------- Network Printing -------------------- To print over a Microsoft network... 1. Using the "Add Printer" wizard, install the printer driver and choose either the Kodak SCSI port, the standard LPT port, or the standard LPR port. (See "Installing an LPR port" below.) 2. Continue with the installation until asked to share the printer driver. Turn on sharing and specify a share name. 3. Finish the installation. 4. If your server is running Windows 2000 or XP, skip this step. If your server is running Windows NT, right-click the printer icon, select "Properties," click the PRINT PROCESSOR button on the General tab, and make sure the "Always spool RAW datatype" checkbox is selected. Click OK to save your changes. (Refer to your operating system's documentation for more details about connecting other computers to your shared printer.) ---------------------------- Installing an LPR port on an NT/2000/XP computer for network printing ---------------------------- Printing to the printer's ethernet card requires using an LPR port on a Windows NT 4, Windows 2000 or XP computer. To add an LPR port to your computer ... 1. From the Windows NT/2000 START menu, select "Settings | Printers". For Windows XP, select "Printers and Faxes". 2. Select "File | Server Properties," and click on the "Ports" tab. 3. For Windows NT 4: - Click ADD PORT. - Choose "LPR Port" from the list that appears. (If "LPR Port" does not appear in the list, contact your system administrator for assistance with installing the "Microsoft TCP/IP Printing" service.) - Click NEW PORT. - A dialog box will appear prompting for the address of the server providing lpd, and the name of the print queue on that server. Type your printer's IP address into the address field, and specify a queue name. (See the note below.) - Click OK to create the new LPR (TCP/IP) port. - Click CLOSE. For Windows 2000 or Windows XP: - Click ADD PORT. - Choose "Standard TCP/IP Port" from the dropdown list. - Click NEXT. - When prompted for the IP address and port name, type your printer's IP address into the address field. You may also change the default port name if desired. - Click NEXT. - When asked for additional port information, select "Custom" and click SETTINGS. - Select "LPR" for the protocol. - Specify a queue name. (See the note below.) - Click OK. - Click NEXT. - Click FINISH. Note: Depending on your printer's network card, you may be required to name your queue "ps" (without the quotes.) Refer to the documentation provided with the printer's network interface card for more details. 4. The new LPR port can be selected when running the "Add Printer" wizard. ***************************************************************** ** ** ** U N I N S T A L L A T I O N (SCSI only) ** ** ** ***************************************************************** 1. From the Windows START menu, select "Settings | Printers." 2. Delete any 8650/8660 printer icons that are connected to Kodak SCSI ports. 3. From the Windows START menu, select "Settings | Control Panel." 4. Double-click "Add/Remove Programs." 5. Locate and select "Kodak SCSI Printer Port Uninstall" from the list, and click the "Add/Remove" button. 6. A dialog box will appear displaying all Kodak SCSI printer ports installed on your system and any printers connected to them. The Printer's window should be empty because the printer icons have been deleted. If not, click CANCEL and go back to step 1. 7. Click DELETE to remove all ports listed in the SCSI Ports window. 8. Click YES when prompted to restart your computer for the uninstallation to take effect. ***************************************************************** ** ** ** P R I N T I N G T I P S ** ** ** ***************************************************************** ---------------------- Positioning a logo ---------------------- When positioning a logo in the printer driver, the rectangular region where the logo is previewed represents the printable area of the current paper size, not the image the logo is being placed over. For easy logo placement, first scale your image or document to the current paper size from within your application. Then the rectangular region on the logo tab will more closely represent your image. -------------------------------- Printing from QuarkXpress cuts off the top of the page -------------------------------- If printing from QuarkXpress causes one or more edges to be cut off, try centering the job by doing the following: 1. From QuarkXpress, select "File | Page Setup." 2. Choose "Center" for the "Page Positioning" option. 3. Click the Capture button to save your new choice. ***************************************************************** ** ** ** T R O U B L E S H O O T I N G ** ** ** ***************************************************************** ---------------------------------------------------------------- Fails to install Kodak SCSI port ---------------------------------------------------------------- Problem: When trying to install the Kodak SCSI Port (EKSPnnnn) a "Usage" dialog box appears. The dialog box indicates that the Microsoft setup program failed to execute properly. This problem is caused by having the printer driver software in a folder that contains blank spaces within the full path name. Solution: Place the printer driver software in a folder that does not have blank spaces within the full path name. Example: A failing path name to the installation package: "C:\Drivers\Kodak Drivers\Windows NT Driver" A working path name to the installation package: "C:\Drivers\Kodak_Drivers\Windows_NT_Driver" -------------------------- No SCSI printers found when adding a port -------------------------- In order to add a SCSI port to your computer, the following things are required: - Your computer has a SCSI card and the card's software has been properly installed. - Your computer has ASPI drivers installed. These drivers are not part of Windows, but may be obtained freely from Adaptec's website: www.adaptec.com Search for ASPI_v470.EXE, download it, and double-click it to unzip the ASPI drivers. The default location is C:\Adaptec\ASPI NT or 2000 INSTALLATION Run C:\Adaptec\ASPI\ASPIINST.EXE to complete the installation of the ASPI drivers. XP INSTALLATION XP 32bit-Pentium I,II,III,IV : AMD : CELERON Click "START","RUN" Type in C:\Adaptec\ASPI\install.bat XP32 XP 64bit-Itanium processors Click "START","RUN" Type in C:\Adaptec\ASPI\install.bat XP64 Then select the OK button to run the XP installer to complete the installation of the ASPI drivers. - A Kodak 8650 or 8660 printer must be properly connected to your computer's SCSI card and the printer must be configured with an unused SCSI ID. - The printer must be turned on before starting your computer. If it was off, turn it on and restart your computer so Windows loads the ASPI drivers required to communicate with the printer. ------------------ Fails to print over SCSI port ------------------ - Make sure the SCSI device is properly terminated. (Refer to the user documentation for the SCSI card and/or printer for more details.) - Make sure the printer displays "Ready" when you start your computer. - If you change the ID of the printer after the printer driver has already been installed, another operating system port will need to be added at the new address. (Refer to the installation section above.) - The following SCSI cards were tested with this product: Adaptec SCSI Card 19160 Adaptec AHA-2940UW Adaptec SlimSCSI 1460D Adaptec SCSI Card 2906 --------------------- Fails to print over LPT port --------------------- Some computers require the parallel port to be configured to standard Centronics mode. Typically, the parallel port is set (in the computer's BIOS) to ECP or EPP mode which can cause problems printing to an 8650 or 8660 printer. Refer to your computer's manual for details about changing your BIOS settings to standard Centronics mode. ------------------------- Fails to install from a network folder ------------------------- To install printer drivers from a network folder, map the network folder to a driver letter. Refer to "Mapping network drives" in the index of your Windows help documentation for more details. -------------------- Fails to print multi-page jobs over the network -------------------- When printing to a network printer from an application that supports multi-page documents, each page must be printed as a separate job. This limitation does not apply when printing over the SCSI or parallel ports. ------------------------------ Slow network printing when using a shared printer ------------------------------ If you are printing to a printer that is shared from another computer, and either computer is running Windows NT 4, do the following steps: 1. From the Windows START menu, select "Settings | Printers" and click on the printer icon being used for printing to the shared printer. 2. Select "File | Properties" and click the "Print Processor" button on the dialog box that appears. 3. Make sure the "Always spool RAW datatype" checkbox is selected and click OK. ----------------------------- Logos fail to print using a shared network printer ----------------------------- If you are printing with a logo file selected from an NT 4 workstation to a printer being shared from another computer and the logo does not appear on the printed output, make sure the "Always spool RAW datatype" checkbox is selected in the printer driver. (Refer to the "Slow network printing" problem for details about how to do this.) If the logo still does not print, connect directly to the printer over the SCSI or parallel port. -------------------------- Color bars are printed over images -------------------------- If you are printing over the network through a Windows NT 4 server and color bars are printed over your images, do the following steps on the NT 4 server: 1. Click on the printer icon using the LPR port. 2. Select "File | Properties." 3. Select the "Schedule" tab. 4. Select "Start printing after last page is spooled." 5. Click OK. ------------------------- "Found New Hardware" keeps showing up when Windows 2000/XP starts ------------------------- This software does not support Plug&Play. To prevent this message from showing up when Windows starts, perform the following steps while the message is being displayed: On Windows XP, Click NEXT, select the checkbox "Don't prompt me again to install the software" and click FINISH. On Windows 2000 do the following: 1. Click NEXT to continue. 2. Select "Search for a suitable driver," and click NEXT. 3. Uncheck all choices for search locations, and then click NEXT. 4. Select "Disable the device", and click FINISH. (To install this software, refer to the installation section.) ---------------------- Scaling below 100% causes bad prints ---------------------- If prints are produced with strange color speckles when scaling is set less than 100% in the printer driver, try scaling the image to the desired size in your application, leave the printer driver set to 100%, and then print the image. --------------------- Getting the wrong number of copies --------------------- The number of copies to print can be set in two locations. One location is in the printer driver when its properties are viewed from "Control Panel | Printers". The other is from an application's print window (if the application supports copies.) If your application provides a choice for copies, set the value from the application rather than from the printer driver's dialog box. Otherwise, your application might multiply both numbers together and produce more prints than desired. ---------------------- Can't change the default paper size ---------------------- Certain applications do not use the default paper size properly unless the printer driver is the default printer for the operating system. To make a printer driver the default printer, right-click on the printer icon found in "Control Panel | Printers" and choose "Set as default." ------------------------------ Incorrect color management ------------------------------ To use Microsoft's Image Color Management (ICM,) enable application color management and select "Printer's default color" on the Color Mode tab of the printer properties dialog box. See your application's documentation for correct usage of Windows ICM. To use a Kodak Colorflow color connector file, disable any application color management and select "Kodak Colorflow color connector" on the Color Mode tab of the printer properties dialog box. Also be aware no Windows color management will occur when using a four color ribbon (CMYK.) The 8650 four color ICC profiles were provided with this driver only for use by the Kodak ColorFlow Color Connector application. ----------------------------- Color connector files may not be correctly applied ----------------------------- Color connector files must have write access privileges. Color connector files with read-only access will NOT be applied. Also, the color connector file will not be applied if it was created without an RGB Pixel source transform. ----------------------------------- Error#9 [eOSW, 170] occurs when printing over a LPT port ----------------------------------- This error may occur when printing more than one job at a time over the LPT port. To fix this problem, increase the timeout value of the LPT port to 120 seconds. To do this, follow these steps: 1. From the Windows START menu, select "Settings | Printers" and click on the printer icon being used for printing. 2. Select "File | Properties" and click the "Ports" tab. 3. Click the "Configure Port" button, and type 120 into the edit box for the timeout value. 4. Click the OK button, and then close all dialog boxes. --------------------------- Pausing the print queue causes a printer error --------------------------- Pausing the print queue after a job begins will cause a printer error because the printer will automatically cancel the current job if the Windows print spooler stops sending data for a certain period of time. ----------------------------------------------------------------- Copyright (C) 2000-2002 Eastman Kodak Company. All rights reserved. Kodak is a registered trademark of the Eastman Kodak Company. 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