Read Me
for the
Kodak Professional ML-500 digital photo print system utilities
Version 1.2.3
August 31, 2004
Contents:
=========
Introduction
What's New
Connecting the Printer
Installing and Un-installing the Utilities
Using the Utilities
Setting up the Print Server Application
Troubleshooting the Printer Utility
Troubleshooting the Print Server Application/Printing Problems
Troubleshooting the Configuration Application
Troubleshooting the Calibration Application
Support
Introduction:
=============
The Kodak Professional ML-500 digital photo print system utilities
includes the Print Server, Configuration, and Calibration applications.
The Print Server allows you to create photographic quality prints from
TIFF or JPEG images, using a Kodak Professional ML-500 digital photo
printer. It also allows you to print directly from your Windows desktop
applications using printer drivers provided by Kodak.
The Configuration application supports configuring and troubleshooting
the Kodak Professional ML-500 digital photo printer.
The Calibration application calibrates the Kodak Professional ML-500
digital photo printer.
What's New:
===========
Version 1.2
-----------
1. Enhanced the image manipulation capabilities in the Print Server
to include:
Print Layout Options (Scaling)
Color Management
2. Enhanced Configuration operability. The Configuration application will
now show the current printer settings while the printer is printing,
as well as having the printer time increment appropriately.
An offset guide has been added to the registration print to find
the pixel offset of the paper is relative the print head.
Version 1.1.1
-------------
1. In the Configuration application improved the firmware downloading
instructions.
Version 1.1
-----------
1. Added drag and drop capabilities to the Print Server
Connecting the Printer:
=======================
Install the provided IEEE 1394 interface card in the computer that
will be connected to the Kodak ML-500 digital photo printer.
Connect the ML-500 digital photo printer to the computer using an
IEEE 1394 (Firewire) cable and turn the printer on. This will cause
the Plug and Play wizard to launch on your system.
NOTE: The following procedures must be followed whenever the Plug
and Play wizard appears after attaching a ML-500 printer to
your system. You will not be able to select a given printer
until this procedure has been successfully completed.
Windows 2000
-------------
1. On the Plug and Play "Welcome to the Found New Hardware Wizard"
dialog, press Next to begin the installation.
2. Select the radio button "Search for a suitable driver for my
device".
3. Press Next.
4. Select "CD-ROM Drives"
5. Ensure the ML-500 Software CD is in your CD-ROM drive and click
Next.
6. The final screen will inform you that the installation was
successful.
7. Press Finish.
Windows XP
-----------
1. Ensure the ML-500 Software CD is in your CD-ROM drive.
2. On the Plug and Play "Welcome to the Found New Hardware Wizard"
dialog select the radio button "Install the software
automatically (Recommended)".
3. Press Next.
4. The final screen will inform you that the installation was
successful.
5. Press Finish.
Installing and Un-installing the Utilities:
===============================================
For Windows XP Professional, Windows 2000 Professional, Windows 2000
Server or Windows 2000 Advanced Server, do the following to install the
Utilities:
1. Double-click Setup.exe.
Note:
When making a software upgrade to the Utilities application, it is
possible that the Calibration application may provide updated
characteristic curves and/or aims. The upgrade process will install
these new values in the Printer Model Catalog and Media Catalog files,
but it will not install them into the calibration database.
For this reason, when you are installing a new version of Calibration
over an existing version, you will need to do an import of the Printer
Model Catalog and the Media Catalog and then recalibrate the printer to
see the effect of new characteristic curves and aims.
To remove the utilities from the server, do the following:
1. In the Control Panel, open the Add/Remove Application and select the
Kodak Professional ML-500 Utility or Double-click Setup.exe and choose
remove.
Note: The uninstall will not remove files created by the utilities or
users in the following directories:
C:\Program Files\Kodak\ML-500
C:\Program Files\Kodak\Cal2000\MDB
C:\Program Files\Common Files\Kodak Shared\EKImgCnv
C:\Program Files\Common Files\Kodak Shared\ML500SDK
C:\Program Files\Common Files\Kodak Shared\PCADMGR
C:\Program Files\Common Files\Kodak Shared\SGSServer
The following files are created by the utilities:
C:\Program Files\Kodak\ML-500\Utilities\KIPSpref.dat
C:\Program Files\Kodak\Cal2000\MDB\Cal2000.MDB\Cal2000.MDB
C:\Program Files\Common Files\Kodak Shared\ML500SDK\FWNameServer.xml
Using the Utilities:
====================
In the Start menu, click on the Kodak Professional ML-500 Utility in
Programs/Kodak Professional ML-500 Utilities.
From the Kodak Professional ML-500 Utilities Printer menu, select
Edit List... Choose a printer from the list.
Once a printer is selected, any of the applications can be launched
by either double-clicking on the icon in the tool bar or by selecting
the application from the Kodak Professional ML-500 Utilities File menu.
For online help in any of the applications, press the F1 key or select
Help from the Kodak Professional ML-500 Utilities Help menu while the
application is active.
Setting up the Print Server Application:
----------------------------------------
To setup the Print Server, click on the Printer Server icon in the tool
bar. Select the Server menu's Preferences item and the "Preferences"
dialog will display. Press the Source folder's Browse button and set
the 'Source folder' field to the folder which will hold the image files
to be printed.
Press the Log file's Browse button and set the 'Log file' field to the
file which will keep a log of the Print Server application's activities.
(Select the file named 'logfile.txt' and press the Open button to use
the file named logfile.txt in the "Kodak ML-500 Utilities" folder, or
browse to another location, if desired, and select or create a different
log file.)
If desired, change the other Server Preference dialog settings and click OK
on the dialog.
NOTE: The Preferences must be set up to indicate the type of ribbon
(glossy or matte) installed in the printer.
To print JPEG or TIFF images, copy them to the Source folder selected in
the Preferences dialog or drag directly into the Print Server queue and
select the desired options. These image files will display
in the Print Server's Print queue window if the server is not suspended,
and will print after the 'Threshold override' time or the number of jobs
specified in the Preferences dialog has elapsed. To print them
immediately, select 'Force Print Now' from the Server menu (or press
the Toolbar's 'Print Now' button, if the Toolbar is visible).
Printing from a Digital Camera:
--------------------------------
To print a JPEG from a digital camera using the source directory do the
following:
1. Open Job Preferences dialog (Server | Job Preferences Menu)
and select the desired options.
2. Select the Print Layout tab.
3. Select the desired Layout (e.g 4x6, 5x7, 8x10).
4. Select Scale to fill.
5. Select the Color Management tab
6. Turn on color management.
7. Select the appropriate input profile, if you do not
know what to use, use the default:
sRGB Color Space Profile.icm
8. Select the appropriate ML-500 output profile per the Xtra-Life
installed in the printer:
ML500 3Color Photo Gloss.icm
or
ML500 3Color Photo Matte.icm
Note: Kodak Professional 14n digital cameras can produce a JPEG that
will not fit on the ML-500. To print these files on the ML500, select
a layout option other than "None" on the Print Layout tab.
Adjusting registration and finding the paper offset
---------------------------------------------------
To adjust the registration run the Configuration application in the
Utilities.
1. Start Configuration.
2. Go to the Settings tab.
3. Click on the Start Wizard... button.
4. Follow the instructions on the wizard.
If you need to know the exact offset of the paper for printing edge
to edge or to have a specific border, use the offset markings on the
registration print. The markings range from 0 to 600 pixels in 10
pixel increments. The marking that falls on the edge of the paper
is the pixel offset of the paper's edge from position 0 of the
print head.
To set the offset you need to update the Image offset for the Print
server application go to the Job Preferences dialog and on
on the Job Settings tab, uncheck Center Image, and enter the Image
offset found from the offset markings on the registration
print in the Image offset setting field.
Troubleshooting the Printer Utility:
====================================
Symptom: No printers are listed in the Printer/Edit List...
dialog box.
Solution: Either a printer is not powered on, not connected to the
system, the 1394 (Firewire) cable is loose, or the plug and
play installation did not complete successfully.
Check to be sure the printer is connected to the system,
powered on, and the connections are not loose. If the plug and
play wizard is launched, complete the procedures outlined
above under "Connecting the Printer".
Symptom: The Utilities application does not open from the Start
menu.
Solution: The application may take as long as 20 seconds to exit if
an abnormal exit occurs. In this case, the application
cannot be re-opened immediately because it is not fully
closed yet. Wait about 20 seconds and try again.
Troubleshooting the Print Server Application/Printing Problems:
===============================================================
Symptom: White space is printed between prints.
Solution: The printer may print white space between prints if it
is waiting for data to be delivered from the server system.
This may happen if the server system is being over-utilized
by other processes or if very large files are being
transmitted to the printer.
Symptom: Prints Display "Bands" of Color
Solution: When the printer stops printing (whether the user has
cancelled printing, the printer is out of ribbon, or a
printer error has occurred), one or more prints will exhibit
"bands" of color, with the last band printing entirely in
yellow.
This is normal and occurs because the cyan, magenta and
yellow printing stations are separate within the printer. As
a result, some of the prints will have received all three
colors, while some will have received only one or two
colors. These prints will reprint properly when the reason
for the stopped printer has been corrected and the print
queue is resumed.
Symptom: Print Server - Some Print Jobs Print More Than Once
Solution: If a paper or ribbon supply becomes low or empty, printing
will stop until the condition is corrected. Because the job
status information received from the printer is not available
until the situation is corrected, some print jobs may have
printed but the server could not receive a successful
completion status from the printer. For these jobs, a second
set of prints will be made, unless you remove them from the
queue.
Symptom: Print Server - Log File Contents Doesn’t Match Prints
Actually Made
Solution: The log file depends on status information received from the
printer. If the print queue is suspended or if a printer
error occurs, some prints may be made but the print server
application is not able to receive a success or failed status
from the printer.
Symptom: Files were added to the Source folder but do not appear
in the print queue.
Solution: The Source folder is not monitored if the server is
suspended; use the Toolbar or Server menu to change the
server state to Resumed or Force Print Now.
Symptom: The jobs in the print queue are not printing.
Solution: The jobs in the print queue will not begin printing if
the server is Suspended. If the server is running,
jobs will not begin printing until the queue contains
a minimum number of jobs or the jobs have been in the
queue for a minimum amount of time. The Server
Preferences dialog contains these limits and can
be updated to new settings.
If immediate printing is desired without changing the
settings in Server Preferences, you can use the Force
Print Now command and printing will begin. Once the
queue is empty, the server will return to using the
settings in Server Preferences.
Symptom: A 1394 bus reset error message displays (Error 1022)
Solution: The IEEE 1394 bus is reset under many circumstances.
Some of these circumstances are reported back to the
utilities. This is normal and pressing OK will cause
the print server to resume and jobs will be re-sent
if needed.
Symptom: The job queue is not empty even though all jobs have
printed.
Solution: If a job is removed from the job queue, the printer
server application removes the first file (including file
path) with the desired name.If the user manually enqueues
the same file more than once, the wrong entry may be removed
from the job queue, and the correct one may not be removed
properly. While the jobs are not displayed incorrectly in the
job queue, the jobs are cancelled or sent to the printer
correctly. Simply Flush the queue after printing has
completed to remove any jobs from the list in the job queue.
Symptom: The settings are invalid in the Preference Dialog or
Enqueue Print Job dialog and editing them causes the
Print Server to crash.
Solution: The KIPSpref.dat file is corrupt and must be deleted.
Delete the following file:
C:\Program Files\Kodak\ML-500\Utilities\KIPSpref.dat
Troubleshooting the Configuration Application:
==============================================
None.
Troubleshooting the Calibration Application:
============================================
Symptom: The calibration target is very light when calibrating with
XtraLife matte ribbon.
Solution: This can occur on the very first calibration using the
matte ribbon. Be sure to select Factory Defaults
(vs. Current Settings) as the starting point. Use the Current
Settings option only after you have established a good
first calibration using factory defaults as the starting
point.
Symptom: A calibration limit message is received.
Solution: A calibration limit can occur when using the "Refine" feature
of the application. This situation could happen if you
attempt to calibrate for Glossy ribbon when Matte ribbon is
in the printer. Be sure you have the correct ribbon
loaded for the type of calibration being performed. If this
is the case and the error still occurs, contact technical
support.
Symptom: While analyzing a calibration event, a message is received
indicating the calibration event has been superceded by a
more recent event.
Solution: The calibration application works on the basis of sequential
calibration events. If you print events 10, 11, and 12 (on
the same printer and media), and then analyze 10, 12, and 11
(in that order), the Calibration application will not analyze
event 11 because the analysis of event 12 was already
completed. The Calibration application will assume that event
11 was lost.
Symptom: The calibration application indicates that the printer is in
tolerance for calibration, but the color quality of the work
printed on the printer is not acceptable.
Solution: You must determine if the work you are printing consists of
typical everyday work from good quality images, or of special
jobs requiring special color adjustments. If you discover that
all your work typically needs the same correction, then you,
or your customers, probably prefer somewhat different color
than the printer aims provided.
If you use visual calibration, simply select a reference
patch more in the direction of the color change that you want
to make, rather than the neutral patch.
If you use instrumented (densitometer) calibration, you can
make permanent changes to the provided printer aims (for each
media setup) in the Edit->Preferences Dialog.
If you are doing instrumented calibration and need a
temporary change for a single job, or just a few jobs, you
can make a temporary change by sending a LUT to the printer.
In that process, you will see a wizard screen that
allows you to make a temporary color correction.
Symptom: Densitometer timeout messages, or failure to locate
densitometer in baud rate scan message when using
the DTP36 densitometer.
Solution: The calibration application configures the densitometer
completely each time it reads a target. If you put a strip
into the densitometer prior to the application completing the
configuration, it will start to read the target automatically
and begin to return densities. If the densitometer is
returning densities while the application is trying to
configure the densitometer, a timeout will occur, or a
failure to locate the densitometer will occur.
You can avoid the timeout by waiting until the "Waiting
for..." dialog appears in the Analyze Calibration
Event wizard, or until the LCD display of the DTP36
densitometer shows that it is ready for the current
calibration event by displaying the event number.
Symptom: The calibration application reports that the densitometer
needs calibration.
Solution: The densitometer reports the need to calibrate as an error to
the application when it knows it needs to be calibrated. Each
densitometer model has its own unique calibration method and
calibration plaque or strip. Refer to the operator's manual
for your densitometer for specific calibration information.
Symptom: You want to calibrate for glossy (or matte) prints, but the
calibration application does not show that media as an
option.
Solution: The media does not exist for the printer in the calibration
database. Go to the Calibration->New->Media... dialog and add
the media you want to calibrate.
Symptom: When you make a series of calibration targets (i.e., create
several calibration events), the calibration does not seem to
improve.
Solution: You might be selecting to "Record" the calibration data for
each event. If so, you do not want to do that for every
event. You should only "Record" if you are satisfied with
the calibration results.
Support:
========
Support is available from the World-Wide Web at 'www.kodak.com'
or 1-800-23KODAK.
------------------------------------------------------------------
Copyright (C) 2002 Eastman Kodak Company. All rights reserved.
Kodak and Kodak Professional are trademarks of Eastman Kodak Company.
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registered trademarks of their respective holders.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.