ReadMe_Driver.txt
KODAK PROFESSIONAL 9810 Digital Photo Printer
Printer driver for Windows 2000 and Windows XP
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* D E S C R I P T I O N *
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Applications use the KODAK PROFESSIONAL 9810 Digital Photo Printer
driver to render images and to send them to the printer. By using
the driver from client applications, users can select various
options to make photo quality thermal prints.
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* R E Q U I R E M E N T S *
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The Windows 2000/XP KODAK PROFESSIONAL 9810 Digital Photo Printer
driver requires the following minimum configuration:
Processor: 1.0 GHz Pentium III or greater
Monitor: 800 x 600 resolution or greater
Minimum Minimum
Operating System Service Pack Memory
---------------- ------------ -------
Windows 2000 Professional SP3 128 MB
Windows 2000 Server SP3 256 MB
Windows 2000 Advanced Server SP3 256 MB
Windows XP Home SP1 128 MB
Windows XP Professional SP1 128 MB
In addition, the driver requires a functional USB port in order
to communicate with the printer.
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* I N S T A L L A T I O N *
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* Note: You must have "administrator" privileges in order *
* to add a printer. *
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NOTE
The KODAK PROFESSIONAL 9810 Digital Photo Printer consists
of a Kodak Photo Printer 8800 printing engine enhanced with
included software to print using the Microsoft Windows 2000
and Microsoft Windows XP operating systems. When installing
your printer, and in certain informational Windows dialog
boxes about your system you may view aferwards, you may see
references to the Kodak Photo Printer 8800 printing engine
your KODAK PROFESSIONAL 9810 Digital Photo Printer uses
internally.
1. Double-click setup.exe and follow the instructions that appear.
2. Windows 2000
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If presented with a "Digital Signature Not Found" dialog, reply
"Yes" to continue the installation.
Windows XP
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A hardware installation dialog may be presented warning that
the driver has not passed Windows Logo testing. Click
"Continue Anyway".
Note: These dialog boxes may be hidden behind the installer
dialog (for either operating system).
3. The installer may ask you to reboot your system. You do not
have to reboot the system as this message has no effect on the
driver installation.
4. Connect the KODAK PROFESSIONAL 9810 Digital Photo Printer.
5. Windows 2000
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The "Add New Hardware Wizard" detects the KODAK PROFESSIONAL
9810 Digital Photo Printer.
Windows XP
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The "Found New Hardware Wizard" detects the KODAK PROFESSIONAL
9810 Digital Photo Printer.
Select the default, "Install the software automatically (Recommended)"
then click "Next".
6. Windows 2000
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If presented with a "Digital Signature Not Found" dialog, reply
"Yes" to continue the installation.
Windows XP
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A hardware installation dialog may be presented warning that
the driver has not passed Windows Hardware Quality Lab (WHQL)
testing. Click "Continue Anyway".
Note: If the new printer driver is not listed in the Printers
window after the installation is completed, try clicking
on the View menu and selecting Refresh.
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* U N I N S T A L L A T I O N *
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* Note: You must have "administrator" privileges in order to *
* remove a printer. *
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To remove the printer driver from your computer:
1. From the Start menu, select "Settings -> Printers".
2. Click the icon for the KODAK PROFESSIONAL 9810 Digital
Photo Printer you wish to remove.
3. From the File menu, select Delete.
4. From the Start menu, select "Settings -> Printers".
5. Right click in the Printers window.
6. Select Server Properties.
7. Select Drivers.
8. Select KODAK PROFESSIONAL 9810 Digital Photo Printer.
9. Select Remove.
10. Disconnect the printer.
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* T R O U B L E S H O O T I N G *
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Image Color Management (ICM) control becomes disabled
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Clicking on Cancel from the Advanced dialog and then re-entering this
dialog will display the ICM controls as being disabled (even though you
can still interact with them).
No warning for page size and ribbon size incompatibility
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Driver does not display an error message if you select a page
size it conflicts with the size of the installed ribbon. For
example, you can select a page size of 8X12 when the printer has
only short (10 inch) ribbon, even though trying to print with
this combination will produce an error during printing.
No error message displayed when encountering printing problems
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If you use the "Fast User Switching" facility in Windows XP any errors
that occur during printing may not be displayed in a message box. The
only user who will see any error messages will be the one who logged
onto the system first.
Loss of communication if the USB cable is disconnected
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If you disconnect the USB cable during printing and then
reconnect it, the printing operation will not pick up where
it left off (i.e., on the next page, or on the next job).
In addition, you may need to reboot the operating system
and power cycle the printer to re-establish communications.
My borderless prints print with a thin white border
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See the Driver Tips section on Printing Borderless Pictures.
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* D R I V E R T I P S *
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Changing the picture used in the 'Adjust Color' preview windows
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If the picture used in the 'Adjust Color' preview windows does not
suit your needs you can change it to one more specific to your needs.
The picture must be a valid BMP file, preferably less than 500KB.
Optimally the picture should be 168 x 183 pixels (width x height)
although the software will scale the picture to use as much of the
window as possible.
There are two ways to change the default picture to use your own.
1) Rename your picture to EK9810_preview.bmp and copy it into
c:\"windows directory"\system32\spool\drivers\w32x86\3.
Unless you save a copy of the file this operation will
overwrite the original picture.
2) Copy your BMP file (with whatever file name you choose) into
c:\"windows directory"\system32\spool\drivers\w32x86\3.
Edit EK9810.ini in the same directory so that the "File"
keyword in the "Image Preview" section points to your file
name. Only include the actual file name and not the path.
Printing Bordered Pictures
==========================
The printer creates 1/4 inch (75 pixel) borders on all page
sizes. The imageable area in pixels for bordered printing
follows:
Page size Imageable Area
=============== ==============
8 x 10 (EK9810) 2250 X 2850
8 X 12 (EK9810) 2250 X 2450
You do not need nor want to make the oversize image
considerations for bordered printing that you need to
make for borderless printing (See Printing Borderless
Pictures).
Printing Borderless Pictures
============================
All printers have difficulties making borderless prints
that exactly equal the physical size of the the paper
they use. Paper can track through the printing system in
a way that misses one or more pixels on the edges of the
paper. When this occurs, an unwanted thin white border
can print on some edges of the borderless print.
The KODAK PROFESSIONAL 9810 Digital Photo Printer solves
this problem by making the print head (and the image area
of the page) slightly larger than the page size. In this
way, a slight tracking error through the printer will
still allow printing at the extra wide print head without
causing a thin border. However, this feature works only
when the application provides the printer with a slightly
larger image than the page size.
You can find out how large an image to send to the printer
for borderless printing by going to the Printers dialog
in Control Panel and select File->Server Properties. In
the Forms tab of the Print Server Properties dialog you
can find the following page sizes:
8 x 10 (EK9810)
8 x 12 (Ek9810)
Select the page sizes and look at the measurements
information displayed by the Form tab. This tab displays
the printer's the image sizes in inches or metric
units. For example the 8x10 page size shows its true
image size as 8.21 x 10.08 inches or 20.85 x 25.60 cm.
Generally, for most image printing applications you '
want to know the image size in pixels.
The printer supports one resolution: 300 DPI. As a
result, while 8 inch wide paper requires 8 x 300 or
2400 pixels, the printer requests 2464 wide images on
8 inch paper (32 pixels extra on either side of center).
On 10 inch long prints, the paper requires 3000 pixels
for height, but the printer requests 3024 pixels (12 extra
pixels top and bottom). On 12 inch long prints, the paper
requires 3600 pixels, but the printer requests 3624 pixels
(again, 12 extra pixels top and bottom).
If you use an application like Adobe Photoshop to print
your images, and you make 8X10 images that have exactly
2400 x 3000 pixels, Photoshop, depending on your settings
and the version of Photoshop, might center your smaller
image in a white background of the size the printer requests.
This can defeat the purpose of the printer's larger page
size and cause the production of thin, white borders.
As a general rule, you should use the following pixel
sizes for borderless printing of 8 x 10 and 8 x 12
images:
8 x 10 2464 x 3024
8 x 12 2464 x 3624
You can use fewer pixels left and right and top and bottom
in your applications, but to prevent thin white borders on
borderless prints, you must always use a few more pixels
left and right and top and bottom than the exact size of
the paper.
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Copyright (c) 2005 Eastman Kodak Company. All rights reserved.
Kodak is a registered trademark of the Eastman Kodak Company.
Microsoft and Windows are registered trademarks
of Microsoft Corporation.
All other brand or product names are trademarks or registered
trademarks of their respective holders.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.