setup.txt Driver File Contents (promise_100.zip)

The Ultra DMA/ATA100 controller provides two IDE channels that support Ultra ATA/100 protocols, perfect for such demanding applications as real-time video, multimedia, and high-performance operating systems. Ultra DMA/ATA100 installs easily into any available 32-bit PCI controller on your system's motherboard.

Ultra DMA/ATA100 provides two IDE connectors each support a master/slave combination of IDE devices, including IDE, EIDE, Fast-ATA, and Ultra-ATA standards. Devices of different standards can be connected to Ultra DMA/ATA100 without performance degradation, due to the independent programmable timing registers in the controller's design.
Features
Performance
* Supports data transfer rates up to 100MB/sec 
* Up to 133MB/sec burst transfer rates (through PCI bus)
* CRC checking with Ultra ATA hard drives
* Dual independent channel IDE bus master controller
* Coexists with IDE and SCSI controllers
* With LBA translation and Extended Int 13, supporting IDE hard drives up to 128GB


Hard Drive Installation

WARNING: If you wish to use your current bootable drive with the Windows NT4 or 2000 operating system on the Ultra DMA/ATA100, do NOT connect this hard drive to the Ultra DMA/ATA100 controller before installing the NT driver. You MUST install the NT or 2000 driver first to the boot drive using your existing hard drive controller.

1. Configure the jumpers of the hard drive you're preparing to connect to the Ultra DMA/ATA100 using the proper "Master," "Slave," or "Cable-Select" settings. You may need to refer to your hard drive's manual for more information. The instructions here assume you will be installing a single drive on to the Ultra DMA/ATA100 controller.
2. Install the hard drive in the proper hard drive bay of your system.
3. Attach the Ultra ATA cable to the hard drive and to one of the IDE connector on the Ultra DMA/ATA100 controller. The colored edge of the cable(s) indicates pin1, and the red cable connector must be attached to the Ultra DMA/ATA100 connector.
4. Proceed to the Installing Drivers section.


NOTE: You must use an 80-wire, 40-pin cable when connecting an Ultra ATA/100 hard drive to the Ultra DMA/ATA100 controller.

Installing Drivers
This section details the Ultra DMA/ATA100 driver installation procedure when used with various operating systems as follows:



Windows 2000
Installing Driver During New Windows 2000 Installation
Note: Before the Windows 2000 installing, please copy the whole files in the folder as follows "other\promise\20265\ata100\win9x_Me_2k_NT\win2000\" of the TUCD (Support CD came with the M/B) to a floppy disk.
1. CD-ROM Install: Boot from the CD-ROM. Press <F6> after the message "Press F6 if you need to install third party SCSI or RAID driver" appears.
2. When the "Windows 2000 Setup" window is generated, press "S" to Specify an Additional Device(s)
3. Insert the Driver diskette into driver A: and press "Enter" key.
4. Choose "Win2000 Promise Ultra DMA/ATA100 Controller" from the list that appears on screen, then press the "Enter" key.
5. The Windows 2000 Setup screen will appear again saying "Setup will load support for the following mass storage devices:" The list will include "Win2000 Promise Ultra DMA/ATA100 controller"..
NOTE: If you need to specify any additional devices to be installed, do so at this time. Once all devices are specified, continue to step 6.
6. From the Windows 2000 Setup screen, press the Enter key. Setup will now load all device files and then continue the Windows 2000 installation.

Confirming Windows 2000 Installation
1. From Windows 2000, open the Control Panel from "My Computer" followed by the System icon. 
2. Choose the "Hardware" tab, then click the "Device Manager" tab.
3. Click the "+" in front of "SCSI controllers." "Promise Technology, Inc. ULTRA DMA/ATA100 IDE controller" should appear.

Windows 98
Installing Drivers During Windows 98 Installation
The following details the installation of the Ultra DMA/ATA100 drivers while installing Windows 98. If you're installing the Ultra DMA/ATA100 drivers on a system with Windows 98 already installed, see "Installing Drivers with Existing Windows 98."

1. After configuring the hard drive(s), partition and format your hard drive(s), if necessary.
2. Install Windows 98 normally.
3. After installation, go the "Start" menu and choose "Settings."
4. From the "Settings" menu, choose "Control Panel."
5. In the "Control Panel" window, double-click on the "System" icon.
6. In the "System" window, choose the "Device Manager" tab.
7. In the hierarchical display under "Other Devices" is a listing for "PCI Mass Storage Controller." Choose it and then press the "Properties" button.
8. Choose the "Driver" tab in the "Properties" window, choose "Update Driver," and then press "Next."
9. Choose "Search for a better driver than the one your device is using now (recommended)," then press "Next."
10. Choose "Specify Location," and then type "D:\other\Promise\20265\ata100\win9x_Me_2k_NT\WIN95-98" in the text box.
11. Insert the "TUCD" CD into the your CD-ROM Drive.
12. Press the "Next" button. A message informing you that Windows has found "Win95-98 Promise ULTRA DMA/ATA100 (tm) IDE Controller" should appear.
13. Press "Next," then "Finish," then "Yes" when asked if you want to restart your computer. 
Windows ME
Installing Drivers During Windows ME Installation
The following details the installation of the Ultra DMA/ATA100 drivers while installing WindowsME. If you're installing the Ultra DMA/ATA100 drivers on a system with Windows ME already installed, see "Installing Drivers with Existing Windows ME."

1. After configuring the hard drive(s), partition and format your hard drive(s), if necessary.
2. Install Windows ME normally.
3. After installation, go the "Start" menu and choose "Settings."
4. From the "Settings" menu, choose "Control Panel."
5. In the "Control Panel" window, double-click on the "System" icon.
6. In the "System" window, choose the "Device Manager" tab.
7. In the hierarchical display under "Other Devices" is a listing for "PCI Mass Storage Controller." Choose it and then press the "Properties" button.
8. Choose the "Driver" tab in the "Properties" window, choose "Update Driver," and then press "Next."
9. Choose "Search for a better driver than the one your device is using now (recommended)," then press "Next."
10. Choose "Specify Location," and then type "D:\other\Promise\20265\ata100\win9x_Me_2k_NT\WinME" in the text box.
11. Insert the "TUCD" CD into the your CD-ROM Drive.
12. Press the "Next" button. A message informing you that Windows has found "WinME" Promise ULTRA DMA/ATA100 (tm) IDE Controller" should appear.
13. Press "Next," then "Finish," then "Yes" when asked if you want to restart your computer. 

Installing Drivers with Existing Windows 98
The following section details the installation of Ultra DMA/ATA100 drivers on a system that has Windows 98 already installed. If you're installing the Ultra DMA/ATA100 drivers on a system during a Windows 98 installation, see "Installing Drivers During Windows 98 Installation."

1. After configuring the hard drives, power up the system and boot Windows.
2. The "Add New Hardware Wizard" will appear, informing you that it has found a "PCI Mass Storage Controller."
3. Click on "Next," and from the generated list box, choose "Search for a better driver than the one your device is using now."
4. Click on "Next," and from the generated choices, choose "Specify a location."
5. Type "D:\other\Promise\20265\ata100\win9x_Me_2k_NT\WIN95-98" in the text box that appears.
6. Insert the "TUCD" CD into the your CD-ROM Drive.
7. Click on "Next." A message informing you that Windows has found "Win95-98 Promise ULTRA DMA/ATA100 (tm) IDE Controller" should appear.
8. Click on "Next," and then on "Finish."
9. Choose "Yes" when asked if you want to restart your computer. 

Confirming Driver Installation in Windows 98
To confirm that the driver has been properly loaded in Windows 98, perform the following steps:
1. Choose "Settings" from the "Start" menu. 
2. Choose "Control Panel," and then double-click on the "System" icon. 
3. Choose the "Device Manager" tab, and then click the "+" in front of "SCSI controllers." "Win95-98 Promise ULTRA DMA/ATA100 (tm) IDE controller" should appear.

Installing Drivers with Existing Windows ME
The following section details the installation of Ultra DMA/ATA100 drivers on a system that has WindowsME already installed. If you're installing the Ultra DMA/ATA100 drivers on a system during a Windows ME installation, see "Installing Drivers During Windows ME Installation."

1. After configuring the hard drives, power up the system and boot Windows.
2. The "Add New Hardware Wizard" will appear, informing you that it has found a "PCI Mass Storage Controller."
3. Click on "Next," and from the generated list box, choose "Search for a better driver than the one your device is using now."
4. Click on "Next," and from the generated choices, choose "Specify a location."
5. Type "D:\other\Promise\20265\ata100\win9x_Me_2k_NT\WINME" in the text box that appears.
6. Insert the "TUCD" CD into the your CD-ROM Drive.
7. Click on "Next." A message informing you that Windows has found "WinME Promise ULTRA DMA/ATA100 (tm) IDE Controller" should appear.
8. Click on "Next," and then on "Finish."
9. Choose "Yes" when asked if you want to restart your computer. 

Confirming Driver Installation in Windows ME
To confirm that the driver has been properly loaded in Windows ME, perform the following steps:
1. Choose "Settings" from the "Start" menu. 
2. Choose "Control Panel," and then double-click on the "System" icon. 
3. Choose the "Device Manager" tab, and then click the "+" in front of "SCSI controllers." "WinME Promise ULTRA DMA/ATA100 (tm) IDE controller" should appear.

Windows NT 4.x
Installing Drivers During New Windows NT 4.0 Installation
1. Start the system installation by booting from the Windows NT disk:
A)	CD-ROM disk install: boot from the CD-ROM disk and press 				the "F6" key when the message "Setup is inspecting your computer's hardware 
configuration..." appears.

2. When the "Windows NT Setup" window is generated, press "S" to Specify an Additional Device(s).
3. Press "O" to select "Other" and press the "Enter" key.
4. Insert the "TUCD" CD into the your CD-ROM Drive..
5. Choose "Win NT Promise Ultra DMA/ATA100 (tm) Controller" from the list that appears on screen, then press the "Enter" key.
6. The Windows NT Setup screen will appear again saying "Setup will load support for the following mass storage devices:" The list will include "Win NT Promise Ultra DMA/ATA100 (tm) controller".
NOTE: If you need to specify any additional devices to be installed, do so at this time. Once all devices are specified, continue to step 6.
From the Windows NT Setup screen, press the Enter key. Setup will now load all device files and then continue the Windows NT installation.
7. After a successful installation, the "SCSI Adapter Setup" box will show that the "Win NT Promise ULTRA DMA/ATA100 (tm) Controller" driver has been installed.

Installing Drivers with Existing Windows NT 4.0

WARNING: If you wish to use your current bootable drive with the Windows NT4 operating system on the Ultra DMA/ATA100 controller, perform the steps below while the boot drive is still attached to your existing onboard IDE controller. Do not attach any drives to your Ultra DMA/ATA100 until the steps below are complete.

1. Choose "Settings" from the "Start" menu.
2. Choose "Control Panel" from the "Settings" menu.
3. Double-click on the "SCSI Adapters" icon, which generates the "SCSI Adapters" dialog box.
4. Choose "Drivers," and then press "Add."
5. In the "Install Drivers" dialog box, press "Have Disk..."
6. When the "Install From Disk" appears, Insert the "TUCD" CD into the your CD-ROM Drive.
7. Type "D:\other\Promise\20265\ata100\win9x_Me_2k_NT\NT4" in the text box, then choose "OK."
8. When the "Install Driver" dialog box appears, select "Win NT Promise ULTRA DMA/ATA100 (tm) Controller" and then press "OK."
9. When the "Select SCSI Adapter Option" dialog box appears, press "Install."
10. After a successful installation, the "SCSI Adapter Setup" box will show that the "Win NT Promise ULTRA DMA/ATA100 (tm) Controller" driver has been installed. 
11. Power off your system, and then attach your hard drive(s) to the Ultra DMA/ATA100 controller.

 

 

Windows 95
Installing Drivers During New Windows 95 Installation
1. After configuring the hard drives, partition and format your hard drive(s), if necessary.
2. Install Windows 95 normally.
3. After installation, go to the "Start" menu and choose "Settings."
4. From the "Settings" menu, choose "Control Panel."
5. In the "Control Panel" window, double-click on the "System" icon.
6. In the "System" window, choose the "Device Manager" tab.
7. In the hierarchical display under "Other Devices" is a listing for "PCI Mass Storage Controller." Choose it and then press the "Properties" button.
8. Choose the "Driver" tab in the "Properties" window, and then press the "Update Driver" button.
9. When asked if you want Windows to search for the driver, choose "Yes (recommended)."
12. Insert the "TUCD" CD into the your CD-ROM Drive., then press "Next."
10. When Windows informs you that it was unable to find the drivers, press "Other Locations..."
11. In the "Select Other Location" dialog box, type "D:\ other\Promise\20265\ata100\win9x_Me_2k_NT\Win95-98".
12. Press "OK." Windows should inform you that it has found "Promise Technology, Inc., Ultra DMA/ATA100 IDE Controller."
13. Press "Finish." 
14. Choose "Yes" when asked if you wish to restart the system.



Installing Drivers with Existing Windows 95
1. After configuring the hard drives, power up the system and boot Windows.
2. The "Update Device Drive Wizard" will appear, informing you that it has found a "PCI Mass Storage Controller."
3. Insert the "TUCD" CD into the your CD-ROM Drive.
4. Click on "Next." Windows will inform you that it has found the "Promise Technology, Inc., Ultra DMA/ATA100 IDE Controller."
5. Click on "Finish," and when prompted to insert the "Ultra DMA/ATA100 Driver" diskette, click on "OK."
6. If a message informing you that the file "ULTRA DMA/ATA100.MPD" cannot be found, go to the "Copy files from:" text box and type: "D:\ other\Promise\20265\ata100\win9x_Me_2k_NT\Win95-98"..
7. Choose "Yes" when asked whether you want to start your computer. 
Confirming Driver Installation in Windows 95
To confirm that the driver has been properly loaded in Win 95/98, perform the following steps:
1. Choose "Settings" from the "Start" menu. 
2. Choose "Control Panel," and then double-click on the "System" icon. 
3. Choose the "Device Manager" tab, and then click the "+" in front of "SCSI controllers." "Promise Technology, Inc., ULTRA DMA/ATA100 IDE controller" should appear.




Troubleshooting
Problem:
The following warning appears in the Ultra DMA/ATA100 BIOS: "[WARNING] BECAUSE OF 40-CONDUCTOR CABLE(S) USED, Dx WOULD BE DOWN TO ULTRA33 MODE. PLEASE USE 80-CONDUCTOR CABLE(S) IF ULTRA DMA/ATA100 WANTED".
Solution:
A 40-wire, 40-pin IDE cable is being used with an Ultra ATA/100 capable hard drive in the Ultra DMA/ATA100 hard drive setup. To access Ultra ATA/100 timing (and take advantage of the full capabilities of your Ultra ATA/100 hard drive), you must use an 80-wire, 40-pin IDE cable. One 80-wire, 40-pin cable is included with the Ultra DMA/ATA100 package.The colored edge of the cable(s) indicates pin 1 and the blue cable connector must be attached to the Ultra DMA/ATA100 connector.
Problem:
Determining hard drive performance.
Solution:
During the Ultra DMA/ATA100 BIOS, the maximum transfer rate timing of the hard drive(s) connected to the Ultra DMA/ATA100 controller will be displayed next to the model name of the hard drive. Example: "D1 QUANTUM FIREBALL CR8.4A LBA 8056MB ULTRA DMA 5." "D1" identifies drive 1 (master drive on the primary IDE port 1 on the Ultra DMA/ATA100 controller); "QUANTUM FIREBALL CR8.4A" represents the model name/number; "LBA" signifies that the drive size is being translated so that the system can make use of the drive's full capacity; "8056MB" represents the drive's capacity; "ULTRA DMA 5" identifies the maximum transfer rate. Slower transfer rates include: "ULTRA DMA (0, 1, 2, 3, or 4)"; "DMA (0, 1, 2, or 3)"; "PIO (0, 1, 2, 3, or 4)." To make full use of the performance enhancements of Ultra DMA/ATA100, use only Ultra DMA 5 drives.
Problem:
FDISK reports a much lower drive capacity if a single drive exceeds 64GB
Solution:
Due to a limitation with FDISK, the utility reports only the storage capacity that exceeds 64GB. This is a cosmetic, not actual, limitation. Simply create a single DOS drive partition, reboot, then format the partition. The Format command will recognize the total capacity of the partition accurately. Windows NT/2000/98 will now recognize the total capacity of your drive.
Problem:
While booting Windows NT4.0 or 2000 during a floppyless install, the message "Inaccessible Boot Device" appears.
Solution:


The "F6" key was not pressed at the appropriate time. Reboot the system, and press the "F6" key when the message "Setup is inspecting your computer's hardware configuration..." appears in Windows NT4 or the message "Press F6 if you need to install third party SCSI or RAID driver" appears in Windows 2000.
Problem:
While booting Windows NT 4.0 or Windows 2000 during a CD-ROM disk install, the message "No Hard Drives Found" appears.
Solution:
The "F6" key was not pressed at the appropriate time. Reboot the system, and press the "F6" key when the message "Setup is inspecting your computer's hardware configuration..." appears or the message "Press F6 if you need to install third party SCSI or RAID driver" appears in Windows 2000.











Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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