STTSCSI4.TXT 01-20-00
______________________________________________________________________
_ _ _
/ / (_)
_\ \ \ Seagate SCSI Travan Tape Driver v1.08
(_)_/_/ for Windows NT 4.0 Intel and Alpha Platforms - STTSCSI4.SYS
______________________________________________________________________
Copyright (c) 1998 by Seagate Technology, Inc. All rights reserved
======================================================================
This document gives installation instructions for a software driver
used to run Seagate SCSI Travan tape drives on Microsoft Windows NT
4.0 Intel and Aplha platforms. This driver works with either Intel
386, 486, Pentium computers, or DEC Alpha computers. It is required
if your drive is labeled "Seagate" and has an "STTxxxxx" part number.
Version 1.08:
* Corrects a circumstance which caused the NT Backup applet to report
"Tape Drive Error Detected" after system boot without a cartridge
inserted in a Hornet NS8 or NS20 tape drive.
* Reliably enables or disables the tape drive's hardware compressor
as selected by the NT Backup applet's Hardware Compression option
for cartridges written from beginning of tape in a Hornet NS8 or
NS20 tape drive.
If you did not receive this file on a diskette or CD-ROM, you must
create an installation diskette first. See the section below titled
"Installation Overview" for instructions.
======================================================================
SCSI Travan Device Driver Installation
--------------------------------------
Install the STTSCSI4.SYS device driver using this procedure:
For Windows NT 4.0:
1. If you are installing from CD-ROM, locate the STTSCSI4 directory
containing the file OEMSETUP.INF. Remember the directory's
<CD-drive-letter>:\<path>.
Otherwise, if you are installing from diskette, insert the
diskette, labeled as follows, into the floppy drive:
"Seagate SCSI Travan Tape Driver v1.08
for Windows NT 4.0 Intel and Alpha Platform"
2. Start up the tape device driver installation program by selecting
'Start' -> 'Settings' -> 'Control Panel',
then double clicking the 'Tape Devices' icon.
3. Select the 'Drivers' tab.
4. In the 'Installed Driver' box, click the 'Add...' button.
5. In the 'Install Driver' box, click the 'Have Disk...' button.
6. You will see a 'Install From Disk' box message --
'Copy from manufacturer's files from: <source_path>'.
If you are installing from CD-ROM, set the <source_path>
to the <CD-drive-letter>:\<path> containing the file
OEMSETUP.INF remembered in step 1,
then click the 'OK' button.
Otherwise if you are installing from a floppy diskette, set
the <source_path> to 'A:\' (or your floppy drive letter),
then click the 'OK' button.
7. In the 'Install Driver' box's 'Tape Devices' list, you will see --
'Seagate STTx20000N[-C] STTx8000N[-C] CTT8000-S CTMS3200
(sttscsi4.sys)'.
then click the 'OK' button.
8. If you see a 'Windows NT Setup' box with the message --
'The driver(s) for this Tape Device are already on the
system. Do you want to use the currently installed driver(s)
or install new one(s).',
click the 'New' button.
9. You may see a 'Windows NT Setup' box with the message --
'Please enter the full path to the Seagate Tape device files.
Then choose Continue.
<source_path>'.
If you are installing from CD-ROM, set the <source_path> to the
directory remembered in step 1. To this appended either \I386
for Intel computers, or \ALPHA for DEC Alpha computers. That is,
either
<CD-drive-letter>:\<path>\I386 (for Intel computers),
or
<CD-drive-letter>:\<path>\ALPHA (for DEC Alpha computers),
then click the 'Continue' button.
Otherwise if you are installing from a floppy diskette, set the
<source_path> to either
'A:\I386' (for Intel computers),
or
'A:\ALPHA' (for DEC Alpha computers),
then click the 'Continue' button.
10. In the 'System Settings Change' box message, you will see --
'You must restart your computer before the new
settings will take effect.
Do you want to restart your computer now?'.
Remove the driver installation diskette, then click 'Yes' to
shut down and restart the system.
The Seagate SCSI Travan Tape Driver is now installed and ready to use.
You may want to use the 'Administrative Tools' -> 'Backup' applet to
verify correct tape drive operation.
======================================================================
Additional Contents
-------------------
* Supported Tape Drive Models and Cartridges
* Installation Overview
* Creating an Installation Diskette from the file STTSCSI4.EXE
* SCSI Travan Drive Hardware Configuration
* Removing the Tape Driver from the System Configuration
* Uninstalling Tape Driver Files
* Important Notes
-- MFM Floppy Tape Compatibility
-- Cartridge Needs to be Reinserted After Eject
-- Tape Drive Firmware Version Determination
-- Examining Tape Device Driver Start Status
-- Examining the Version of 'sttscsi4.sys'
-- Events 9 and/or 11 in Event Viewer with a SCSI tape and SCSI
hard disc
======================================================================
Supported Tape Drive Models and Cartridges
------------------------------------------
The list below identifies Seagate and Conner SCSI Travan tape drive
models and tape cartridges supported by the STTSCSI4.SYS driver
supplied on the installation diskette.
I386\STTSCSI4.SYS -- Seagate SCSI Travan Tape Driver v1.08
for Windows NT 4.0 Intel Platform
File date: 1/11/00 File size: 8,220
ALPHA\STTSCSI4.SYS -- Seagate SCSI Travan Tape Driver v1.07
for Windows NT 4.0 Alpha Platform
File date: 8/24/98 File size: 13,984
Inquiry String (from tape drive) Tape Drive Model Cartridges
-------------------------------- ------------------- ----------
"CONNER CTMS 3200 7.xx" CTM3200I-S QIC-3080XLF
CTM3200R-S
"CONNER CTT8000-S 1.xx" CTT8000I-S QIC-3080XLF, TR-4
CTT8000R-S
CTT8000E-S
TapeStor TST8000R-S
TapeStor TST8000E-S
"Seagate STT8000N 3.xx" STT28000N QIC-3080XLF, TR-4
STT38000N
STT68000N
STT28000N-R
STT28000N-RFT
TapeStor TST8000R-S
TapeStor TST8000E-S
"Seagate STT8000N 4.xx" STT28000N-C QIC-3080XLF, TR-4
STT38000N-C
STT68000N-C
STT28000N-RCFT
"Seagate STT20000N 6.xx" STT220000N TR-5
STT320000N
STT620000N
STT220000N-RFT
"Seagate STT20000N 7.xx" STT220000N-C TR-5
STT320000N-C
STT620000N-C
STT220000N-RCFT
Note. Seagate acquired Conner in February 1996.
======================================================================
Installation Overview
---------------------
Use this general procedure to install a tape drive in the computer:
* Create a driver installation diskette from the file STTSCSI4.EXE.
* Configure the tape drive's jumpers and install the tape drive
in the computer.
* Install the tape driver from the Seagate tape driver installation
diskette.
* Reboot the system and verify correct operation.
======================================================================
Creating an Installation Diskette from the File STTSCSI4.EXE
------------------------------------------------------------
This procedure creates a tape driver installation diskette.
It assumes you have downloaded the file STTSCSI4.EXE to your system.
You also need formatted, empty diskette. STTSCSI4.EXE is a self-
extracting 16-bit WinZip program.
Note. If you already have a driver installation diskette labeled
"Seagate SCSI Travan Tape Driver v1.08
for Windows NT 4.0 Intel and Alpha Platforms", skip this
procedure.
1. Label the diskette:
"Seagate SCSI Travan Tape Driver v1.08
for Windows NT 4.0 Intel and Alpha Platforms".
2. On a Windows 3.1x, 9x, or NT, run STTSCSI4.EXE, open Windows
Explorer or Program Manager as appropriate.
3. Locate the down-load directory containing STTSCSI4.EXE.
4. Double click STTSCSI4.EXE to start the self-extractor.
5. You will see a dialogue box titled
WinZip Self-Extractor [STTSCSI4.EXE].
6. In the Unzip To Folder field, set your floppy drive
letter (for example A:).
7. Click the Unzip button.
8. You will see "4 file(s) unzipped successfully", then click OK.
9. Click Close
This extracts files and creates the driver installation diskette
with the following files (where A: is the floppy drive letter):
A:\STTSCSI4.TXT This document
A:\OEMSETUP.INF Setup information
A:\ALPHA\STTSCSI4.SYS Seagate Mini-QIC tape driver for Alpha
A:\I386\STTSCSI4.SYS Seagate Mini-QIC tape driver for Intel
10. You may want to write protect the diskette.
This completes the installation diskette creation procedure.
Return to "SCSI Travan Device Driver Installation" above.
======================================================================
SCSI Travan Drive Hardware Configuration
----------------------------------------
Please pay attention to these hardware configuration recommendations
for Seagate and Conner SCSI Travan tape drives:
* Shut down the system and turn power off before installing or
configuring hardware.
* Select a tape drive SCSI ID that does not conflict with the
other devices connected to the SCSI cable. Usually SCSI ID 4
(normal factory setting), 5, or 6, are good choices.
Normally, hard discs are configured in ascending order starting
with SCSI ID 0 and the SCSI host adapter is set to SCSI ID 7.
If the factory SCSI ID of 4 is used, the most likely devices
to conflict are either a CD-ROM or another tape drive.
For a Seagate Travan tape drive, the SCSI ID is the sum of the
numbers of the connected SCSI ID jumper numbers. For example, if
jumpers SCSI ID 4 and SCSI ID 1 are connected, the SCSI ID is 5.
* Your SCSI host adapter should be configured to 'Enable
Disconnect' for all SCSI device IDs (0 through 7). It is
especially critical that the SCSI adapter be configured to
'Enable Disconnect' for the tape drive's device ID (usually
shipped from the factory set to SCSI ID 4). If not, then
accesses to a SCSI hard disc can timeout because they cannot
gain access to the SCSI bus during long duration tape commands
such as Rewind or Seek to End-of-Data. If you have an Adaptec
SCSI Host Adapter, you may be able to set the 'Enable Disconnect'
configuration by entering <Ctrl><A> to enter the Adaptec BIOS
during boot. Consult your SCSI host adapter manual.
* The SCSI cable must be properly terminated. Only the two SCSI
devices at either end of the SCSI cable daisy chain should have
both terminators and termination power enabled. Other SCSI
devices, in the middle of the cable daisy chain, should have
terminators and termination power disabled. If a Seagate Travan
tape drive is at one end of the cable daisy chain, set the
jumpers for 'ACT. TERM' (active termination) and 'TERM PWR'
(termination power); otherwise park the jumpers by letting
them hang on a single pin.
Consult the hardware documentation for your SCSI adapter and other
SCSI devices for more configuration information.
======================================================================
Removing the Tape Driver from the System Configuration
------------------------------------------------------
This procedure removes the STTSCSI4.SYS driver from the system
configuration, but does not delete driver files.
1. From the desktop, click
'Start' -> 'Settings' -> 'Control Panel',
then double clicking the 'Tape Devices' icon.
2. In the 'Tape Devices' box, select the 'Drivers' tab.
3. In the 'Installed tape drivers are listed below' list,
highlight the entry that contains
... '(sttscsi4.sys)',
then click the 'Remove' button.
4. You will see a 'Remove Driver' box message --
'Are you sure you want to remove this driver?'
then click the 'Yes' button.
5. In the 'Tape Devices' box, click 'OK'.
6. Shutdown and restart the system.
The SCSI Travan tape driver is now removed from the system
configuration.
======================================================================
Uninstalling Tape Driver Files
------------------------------
To completely uninstall the tape driver including deleting the driver
files follow these steps:
1. Follow the instructions in section "Removing the Tape Driver
from the System Configuration" above.
2. Using Windows NT Explorer or an MS-DOS command prompt,
delete the tape driver file
C:\WINNT\SYSTEM32\DRIVERS\STTSCSI4.SYS.
Note. C:\WINNT\ is the directory in which Windows NT is
installed. It may be different on your system.
3. In the directory C:\WINNT\INF\ identify, for removal, any
OEM*.INF and corresponding OEM*.PNF which were created during the
STTSCSI4.SYS driver installation. Where '*' is an integer. For
example OEM0.INF, OEM1.INF, etc (and corresponding OEM0.PNF,
OEM1.PNF, etc). OEM*.INF files contain ASCII text instructions
used by Windows NT Setup to add and remove drivers. For each
OEM*.INF, setup creates a corresponding OEM*.PNF file.
CAUTION: There may be OEM*.INF (and corresponding OEM*.PNF)
files installed for other (non-tape) device drivers. Do NOT
delete these files.
To identify the OEM*.INF and corresponding OEM*.PNF files
associated with STTSCSI4.SYS from an MS-DOS command prompt, use
these commands:
cd C:\WINNT\INF
findstr /m /i sttscsi4.sys oem*.inf
Findstr will display a list of zero or more files. For example:
oem0.inf
For this example, delete both OEM0.INF and OEM0.PNF.
An alternate method for locating OEM*.INF (and corresponding
OEM*.PNF) files associated with STTSCSI4.SYS is to examine the
final line of each OEM*.INF file with an editor such as
NOTEPAD.EXE. If the final line of the .INF file contains the
driver file name "sttscsi4.sys", delete the .INF file and its
corresponding .PNF file. For example, if the final line of
OEM0.INF is similar to:
sttscsi4.DeviceDesc="Seagate STTx20000N[-C] ... (sttscsi4.sys)"
then delete both OEM0.INF and OEM0.PNF.
The SCSI Travan Tape Driver files are now completely removed.
======================================================================
Important Notes
---------------
MFM Floppy Tape Compatibility
The Backup applet in Windows NT does NOT support reading of MFM
tapes in a SCSI Travan tape drive. These tape drives are capable
of reading QIC-117 MFM tapes written by floppy tape drives.
Backup/restore software must use the QIC-172 protocol to access
this tape drive capability.
Cartridge Needs to be Reinserted After Eject
The Windows NT native Backup applet has an eject option that,
when executed, causes the tape drive to go 'Not ready'. When
this happens, remove and reinsert the cartridge.
Tape Drive Firmware Version Determination
You can find the tape driver firmware revision using the
'Backup' applet.
1. Start the 'Backup' applet using
'Start' -> 'Administrative Tools' -> 'Backup'.
2. From the menu bar, select
'Operations' -> 'Hardware Setup...'
3. This opens the 'Hardware Setup' which looks something like ...
'Tape Drive
Scsi 0, Bus 0, ID 4, Lun 0, Seagate STT8000N 3.12'
The last field in the Tape Drive description (3.12 in this example)
is the firmware revision.
Examining Tape Device Driver Start Status
If you wish to examine whether certain tape related device drivers
are started, use the 'Devices' window.
To start the 'Devices' window, click the following:
Start -> Settings -> Control Panel -> Devices.
The following shows how the 'Device' entries of interest are set
when drivers are operating correctly:
Device Status Startup
------ ------- -------
<scsiadapter> Started Boot
sttscsi4 Started System
Examining the Version of 'sttscsi4.sys'
1. Start 'Windows NT Explorer'.
2. Highlight the file C:\Winnt\system32\drivers\sttscsi4.sys.
3. From the menu bar, select File -> Properties.
4. In the 'sttscsi4.sys Properties' box, select the 'Version' tab.
You should see 'File version: 4.00.Seagate.1.08'.
Events 9 and/or 11 in Event Viewer with a SCSI tape and SCSI hard disc
If you are experiencing tape device errors during backup or restore
operations and seeing these events in
Administrative Tools -> Event Viewer
'Event ID: 9 Description: The device, \Device\ScsiPort0, did
not respond within the timeout period.', and/or
'Event ID: 11 Description: The driver detected a controller
error on \Device\ScsiPort0.',
the cause may be that the SCSI adapter is not configured to
'Disconnect' the tape drive from the SCSI bus. When the SCSI bus
is not disconnected during a long duration tape command, such as
Rewind, then disc access commands time out waiting to get access
to the bus.
If you have an Adaptec 1542C controller, 'Enable Disconnect' should
be set to 'Yes' (the recommended default for all SCSI devices) at
least for the tape drive. Typically this configuration can be set
by entering the Adaptec BIOS Setup using <Ctrl><A> during the boot
process.
-= End of File: STTSCSI4.TXT =-
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.