Readme.txt Driver File Contents (Cherry_FingerTIP_ID_Demo.zip)

              Readme for TouchChip Protector Suite QL 5.1
	             Copyright 2001-2004 by UPEK
                         All Rights Reserved.
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Thank you for using TouchChip Protector Suite QL. This
Read Me file contains important information regarding the current
version of this product. It is highly recommended to read the entire
document.


___________________
WHAT'S IN THIS FILE

- What is TouchChip Protector Suite QL
- Installation
- Silent Install
- SMS Install
- Documentation
- Known Problems



___________________________________________________________________
WHAT IS TOUCHCHIP PROTECTOR SUITE QL

TouchChip Protector Suite QL is a desktop security
and convenience product for Windows 98, ME, 2000, and XP.
Its components provide an easy and convenient access to your computer,
web pages, and sensitive files using a biometric device. The product is designed
to be extremely easy to install and to use.

TouchChip Protector Suite QL enables
- fingerprint logon (with boot security support for strip sensor)
- fingerprint fast user switching (on Windows XP)
- accessing web pages and replaying forms using your fingerprint
- registering dialogs
- storing and accessing your sensitive files in a special "My Safe"
  folder using your fingerprints.

TouchChip Protector Suite QL is designed with regard to needs of
common users. No special knowledge is required to use it, despite
the fact that it is top-level software using the most progressive security
technologies.


_____________________
INSTALLATION

TouchChip Protector Suite QL installation is carried out by the Setup
wizard. It is recommended to read explaining texts in wizard
screens to avoid potential problems. The detailed description of
the installation procedure can be found in the user documentation.

Authentication hardware is installed together with the whole product.
If you use an external type of hardware, connect it after you install
the software part. You will be asked to do so after you reboot
the computer after installation and log on your computer. If any problems,
drivers and instructions can be found in Drivers subfolder of your
installation CD-ROM. 


_______________________
SILENT INSTALL

Silent installation of Protector Suite QL is also possible. Run Setup.exe
in the Install directory on your CD-ROM.
Use the following syntax:

Setup.exe <PROPERTY=VALUE> /q /i

You can specify the following properties:

USERNAME
Name of user for registration of installation

COMPANYNAME
Name of company for registration of installation

INSTALLDIR
Installation directory

Example:
Setup.exe USERNAME="Test user" COMPANYNAME="MyCompany" INSTALLDIR="F:\Program Files\Protector Suite QL" /q /i

All properties are optional.

WARNING: We recommend not to install the Protector Suite QL over existing instances of Protector Suite Server&Client solutions (PS version 4.x Client, Server, VNA). If you do so, you may encounter problems with these products. To restore their functionality, you must uninstall the Protector Suite QL and repair older products.




To uninstall, use /x instead of /i.

During standard uninstall with user interface, dialogs for selecting
whether to delete existing passports and disable the boot security feature
are displayed. In silent uninstall, you can use the following properties:

DELPAS
Set DELPAS="1" to delete existing passports.
 
TBXOUT
Set TBXOUT="1" to disable the boot security.

If these properties are not defined, or have any other value, passports
are left on the computer and the boot security remains enabled. If you
leave the boot security on, you will not be able to edit fingerprints
in the boot security memory unless you re-install the Protector Suite.

Example:
Setup.exe DELPAS="1" /q /x
uninstalls Protector Suite QL, deletes all existing passports, and leaves
the boot security on.

___________________
SMS INSTALL

SMS Installations are also supported. Open SMS Administrator Console, create
a new package and set package properties in a standard way. Open the package
and select New-Program in Programs item. To the command line field, enter

Setup.exe /m yourmiffilename /q /i

Optionally, enter desired parameters as described in the Silent Install
section. Setup normally reboots at the end of installation process.
If you want to suppress all reboots during installation and reboot later
(after installing more programs), add REBOOT="ReallySuppress" to the list
of properties. 

__________________________
DOCUMENTATION

You can find the documentation of the TouchChip Protector Suite QL
in the \Doc directory on the installation CD. The documentation is in pdf
format. If you do not have Acrobat Reader installed on your computer,
you can download it from www.adobe.com.

Hardware specific installation and troubleshooting information
for your authentication hardware you will find in the README.TXT file
in \Drivers directory on the installation CD-ROM.

____________________________
KNOWN PROBLEMS


My Safe and various antivirus programs
My Safe host files cannot be formatted and mounted when some antivirus
programs are on. This problem exists e.g. with Norton AntiVirus, or Sophos.
The solution is to set the antivirus program to ignore My Safe host files.
Scanning host files does not make sense due to the encrypted nature of
My Safe.
Excluding My Safe in Norton AntiVirus:
1. Open NAV Options dialog
2. Go to System | Exclusions. Add a new entry for *.fdp
   and enable Include subfolders checkbox.
3.  Go to System | Auto Protect |File types to scan | Select extensions
    and add .fdp entry.
Excluding My Safe in Sophos:
1. Run Sophos AntiVirus "configuration center"
2. Select ICClient tab.
3. Choose Options | Configuration from the menu.
4. Choose Check tab and uncheck the Automatically detected as executable type checkbox.
5. Click OK.

My Safe and Norton AntiVirus
Due to a problem in Norton AntiVirus 2001 (and possibly other versions of NAV)
on Windows 98/ME My Safe host files do not display progress bar during 
formatting. To avoid the problem, disable the Auto-Protect feature of NAV before 
you create or format a My Safe host file and reenable it after the operation 
is completed.

Hints in Mozilla
It is not recommended to use Password Bank's hints together with tabs in Mozilla. 
The logic is the following: pages are scanned for existing registrations
and then for forms to be registered. Pages are scanned from the left to the right.
The first appropriate hint found is displayed and the scanning is stopped.
It means that if there is a registration for the first page, no hint is ever displayed
for the second page. If there is no registration for the first page, the hint
for registering the second page is displayed, but only after you make
the second page active.

Delay in replaying pages in Internet Explorer
Registrations are replayed (and can be made) only after the page in fully loaded.
Unfortunately, Internet Explorer sometimes incorrectly displays that the page
is already loaded (the animation in the upper-right corner is stopped),
although the page is not loaded yet. If the user presses Stop to finish loading,
IE sometimes ignores the command and does not stop. In such situations,
please wait until the loading is fully finished. The same problem may occur with
pages where mouse over some active item (e.g. Flash animation) starts loading
the object, although the page has already been loaded.

Standby problem
Computer can be woken up from standby by a finger even if "Allow this device
to bring PC out of standby"  is unchecked. The driver is not able to turn
remote wakeup off in situation when remote wakeup is disabled and selective
suspend enabled in the device manager. Both check boxes must be unchecked
for the correct behavior.
 






Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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