support.txt Driver File Contents (TouchScreen.exe)

MICROTOUCH SUPPORT SERVICES
============================================================

MicroTouch provides extensive technical support through our
telephone hot line, web site, and bulletin board system (BBS).


MicroTouch Technical Support
============================================================

MicroTouch Technical Support is available as follows:

    * 24 hours a day, Monday-Friday (excluding holidays)
    * 9:00 a.m. - 5:00 p.m., EST, Saturday-Sunday (excluding holidays)

Whenever you contact Technical Support, please provide the
following information:

    * Part number and serial number from the MicroTouch label
      on your monitor or touchscreen controller
    * Type of MicroTouch touchscreen
    * Version number of your MicroTouch TouchWare
    * Make and model of your personal computer
    * Name and version number of your operating system
    * Type of mouse connected to your system
    * List of other peripherals connected to your computer
    * List of application software in use

To contact Technical Support:

    * Technical Support Hot Line: 978-659-9200
    * Technical Support Fax: 978-659-9400
    * Technical Support E-Mail: support@microtouch.com


MicroTouch on the World Wide Web
============================================================

You can visit the MicroTouch Web site at the following address:

    http://www.microtouch.com

You can download MicroTouch touchscreen software and drivers, 
obtain regularly updated technical information on MicroTouch 
products, and learn more about our company.


MicroTouch Bulletin Board System 
============================================================

MicroTouch also has a Bulletin Board System (BBS) that you can 
access 24 hours a day, 7 days a week.  You can use the BBS to 
download updates of the latest drivers and obtain regularly 
updated technical information on MicroTouch products.

You can reach the MicroTouch BBS at the following numbers:

    978-659-9250    or    978-683-0358

To connect to the BBS, you need standard communication software
and a modem that supports 2400, 4800, 9600, 14400, or 28800 baud.
Additionally, the communication parameters must be set as follows:
 
    No parity, 8 data bits, 1 stop bit (N81)

Once you establish a modem connection with the BBS, the system 
prompts you to log in using your name.  You can register with 
MicroTouch the first time you log in to the BBS.  The menu of 
available options is self-explanatory.


MicroTouch Corporate Headquarters and Worldwide Offices
============================================================

United States
    MicroTouch Systems, Inc.
    300 Griffin Brook Park Drive
    Methuen, MA  01844
    United States
    Phone: 978-659-9000; Fax: 978-659-9100
    Web Site: http://www.microtouch.com 
    E-Mail: touch@microtouch.com
    Support Hot Line: 978-659-9200
    Support Fax: 978-659-9400
    Support E-Mail: support@microtouch.com

Australia
    MicroTouch Australia, Pty Ltd.
    797 Springvale Road
    Mulgrave Victoria 3170 Australia
    Phone: +61 (03) 9582 4799
    Web Site: http://www.microtouch.com.au
    E-Mail: touch@microtouch.com.au
    Support: support@microtouch.com.au

France
    MicroTouch Systems SARL
    Europarc de Créteil
    19, rue Le Corbusier
    94042 Créteil Cedex France
    Phone: +33 (1) 45 13 90 30
    Support: supportfrance@microtouch.co.uk

Germany
    MicroTouch Systems GmbH
    Schiess-Str. 55
    40549 Düsseldorf Germany
    Phone: +49 (0) 211-59907-0
    Support: supportgermany@microtouch.co.uk

Hong Kong
    MicroTouch Systems, Inc.
    8A, The Trust Tower
    68 Johnston Road
    Wanchai, Hong Kong, China
    Phone: +852 2333 6138; +852 2334 6320

Italy
    MicroTouch Systems srl
    C.so Milano, 19
    20052 Monza (MI) Italy
    Phone: +39 (0) 39-230-2230
    Support: supportitaly@microtouch.co.uk

Japan
    MicroTouch Systems K.K.
    Bellevue Mizonokuchi Building 3F,
    3-2-3, Hisamoto, Takatsu-ku,
    Kawasaki-shi, Kanagawa 213 Japan
    Phone: +81 (044) 811-1133

Korea
    MicroTouch Systems, Inc.
    #402, 4th Floor, Nam-Kyung Building
    769-6 Yeoksam-Dong, Kangnam-Gu
    Seoul, Korea
    Phone: +82 (2) 552-3198

Spain
    MicroTouch Systems SL
    Via Augusta 13-15, Oficina 607
    08006 Barcelona Spain
    Phone: +34 (9) 3415 6285
    Support: supportspain@microtouch.co.uk

Taiwan R.O.C.
    MicroTouch Systems, Inc.
    9-3 Fl., No. 33, Sec. 1, Minsheng Road
    Banchiau City, Taipei
    Taiwan 22046, R.O.C.
    Phone: +886 (02) 2959-6647

United Kingdom
    MicroTouch Systems, Ltd.
    163 Milton Park
    Abingdon
    Oxon OX14 4SD England
    Phone: +44 (0) 1235-444400
    BBS: +44 (0) 1235-861620
    Support: support@microtouch.co.uk

Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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