readme.txt Driver File Contents (7501696.exe)

This document describes the driver upgrade for the Gateway 2000 33.6 kbps Telepath for Windows modem.  

These drivers will ONLY work with the following Gateway 2000 part numbers:

MODISA007AAUS
MODISA007ABUS
MODISA007ACUS
6000289
6000467
6000550

You must verify that you have one of these modems in your system before you perform the upgrade.  Using this upgrade with a modem other than the three listed above will cause unfavorable results.  

INSTALLATION STEPS

1.  Click Start, Settings, and Control Panel.  Double-click the Telepath 28.8/33.6 fax modem icon.

2.  Click Uninstall.  The Confirm device removal dialog box appears with a warning that you are about to remove the device from the system. Click OK.  Windows returns with a System dialog box and informs you that the device has been successfully removed. 	Click OK and then Close.  

3.  Open Windows Explorer and search for the TELEPATH.INF file in the \Windows\Inf and \Windows\options\cab folders.  If the file is found in one or both folders, either delete the files or rename them.

4.  Click Start, Shutdown, and click the Restart the Computer radio button.  Click Yes.  Windows 95 shuts down and reboots.

5.  After rebooting, Windows 95 detects the modem as a Telepath 28.8/33.6 for Windows and starts the Update Device Drive Wizard.  This dialog  box informs you that the wizard will search your drives for the modem driver.  Click Next.  

If Windows detects the modem but does not prompt you for a disk and automatically installs the drivers, refer back to step 3 and ensure the TELEPATH.INF files have been removed.

6.  Windows searches your drives for the updated modem driver but informs you that it was unable to locate it.  Click Other Locations.  The Select Other Locations dialog box appears and prompts you for the location of the updated modem driver.  In the white box with the blinking cursor type in the path to the directory where you downloaded and extracted the file 7501696.exe.

7.  The Wizard informs you that Windows has found the following driver for this device:  TelePath 33.6 fax modem with x2.  Click Finish.

8.  Windows starts to copy files.  Before any files are copied, Windows  returns a message that informs that the Telepath 33.6 fax modem with x2 is now required.  Click OK.

9.  A Copying Files dialog box appears that the telepath.cpl file could not be found and prompts you for the drive and directory path to the files.  A path is already entered in the Copy Files from box.  Delete the entry and if you know the drive and directory path where you extracted the updated drivers, type it in the white box with the blinking cursor and click OK or click Browse and select the drive and directory in the Browse for Folder dialog box.  Click OK.  You will be returned to the Copy Files dialog box and the path that you select is entered for you in the white box.  Click OK.

10.  Windows copies the files from the location you specified and informs you that Windows is installing your modem.  When Windows is finished installing the modem, a dialog box appears that the modem is installed and informs you which ComPort it is installed on.  Click OK.  You are prompted to reboot your computer so the new setting will take effect.  Click Yes.  Your computer reboots.

11.  When Windows 95 restarts, a dialog box appears that new hardware found and that it is the Wave Device for Modem and automatically installs the software for it.  After Windows installs the software, your desktop now appears on the screen.

12.  Your modem is now updated to X2 technology.

The Device Manager will report three entries pertaining to the new drivers.  One entry called "TelePath 33.6 fax modem with x2" will show up under the Modem section and another will show up under the Ports section.  The third entry is called "Wave Device for Voice Modem" and is under the Sound, video, and game controllers section.

You can verify that the X2 driver is installed by doing any of the following.

1.  Go to Start, Settings, Control Panel.  There should be an icon in the Control Panel called TelePath 33.6 fax modem with x2.

2.  In Control Panel, double-click Modem.  The TelePath 33.6 fax modem with x2 is highlighted.  Click the Diagnostics tab and then click the port that the TelePath 33.6 fax modem with x2.  Click More Info.  A dialog box appears that Windows is communicating with the modem and it may take a few minutes.  After Windows retrieves the information from the modem, the More Info dialog box appears.  Scroll down the list of AT commands on the left until you find the ATI7 command.  Locate the third ATI7 command.  Under the Response column you will see the following:

Options	V32bis,V.34+X2

3.  Connect to the US Robotics BBS.  Click on the "Start" button.  Go to Programs, Accessories, click on Hyperterminal.  Click on the HYPERTRM icon.  Type in the name of the connection (USR BBS) in the Connection Description box and click on OK.  Enter the phone number(1-888-877-9248 or 1-847-982-5092) of the BBS and click on OK. 
                 
When the Connect box opens with the phone number displayed, click on Dial. The dialing status will appear and the connection will be made.  At this point, modem result codes will appear similar to the following when an X2 connection is established. 

EXAMPLE: 
CONNECT 37333/ARQ/X2/LAPM/V42BIS 
CONNECT 33333/ARQ/X2/LAPM/V42BIS 
CONNECT 115200 / 04-23-97 (09:58:27) 

NOTE: Look for X2 in the result codes to see if an X2 connection was established.  The script may vary depending upon the baud rate and various other variables.  

Variables and limitations of X2 Technology 

Not all ISP’s (Internet Service Providers) support X2 technology.-USR’s web site has a listing of ISP’s that support X2.  Http://X2.usr.com/connectnow or call 1-800-525USR1. 
56K is the top connection speed under ideal conditions. The FCC regulations limit that top speed to 53K today. Most connections will be from 44K to 48K and up to 53K, depending on the quality of your line. 
X2 may receive and send at different speeds to take advantage of the digital connections utilized by ISP’s. Varying line conditions will have a major effect on the rates at which a connection is established. Varying line conditions that may prohibit optimum X2 connection rates include but are not limited to: 

1.Poor physical cable connections (local telephone lines that have been spliced or jumpered, may affect X2 connections. Although most communities have the capability to support X2, there are some considerations, as mentioned, that may impede the baud rates.) 

2.Distance from telephone company 

3.Telephone company call routing methods 

4.Telephone company equipment (outdated equipment) 

5.Weather conditions (electrical storms)
     
An X2 connection only occurs in one direction. X2 technology requires a X2 capable server that is digitally connected to the phone network. You cannot connect two X2 capable modems together at X2 rates, they will only connect at v.34 rates (The maximum v.34 rate is 33,600bps). 

X2 is not likely to work overseas due to compression. USR/Gateway 2000 does not support overseas connections at X2 rates. There can be no analog-to-digital conversions in the phone network between the X2 server modem and the client's DAC. If the line is a channelized T1, it must be "trunk-side" and not "line-side." With line-side service from the phone company, there typically is an additional analog-to-digital conversion. If this condition exists, you will not be able to obtain X2 connections.


Procedure for running the U.S. Robotic Line Test utility to verify X2 connectivity 

1.Click on Start, Settings, Control Panel, Telepath for Windows with X2. 

2.Look at the modem com port and note what port the modem is set for because you will need this information later in this procedure. 

3.Click Cancel and then close the Control Panel. 

4.Click on Start, Programs, Accessories, Hypterterminal, Hypertrm. 

5.When prompted for Name type in Test and click OK. 

6.You will now see a phone number dialog, change the Connect using option to "Direct to Com X", where X is the COM port you obtained from step 2, then click OK. You will NOT need to enter a phone number at this point. 

7.A COM port properties dialog will appear, change the Bits per second option to "115,200" and click OK. You should now be in terminal mode.
 
8.Type in AT and hit enter. The modem should respond back with OK. If you did not see the AT appear on the screen when you type AT, type in ATE1 and hit enter to turn on local echo; this will allow you to see what you type. 

9.Type in ATS32=34DT 18888779248. This turns off X2 temporarily and dials the U.S. Robotics BBS. If you to dial 9, to get an outside line or *69 to disable call waiting, insert this information in the dial string. EXAMPLE ATS32=34DT *69, 18888779248. 

10.After you connect, you will be prompted " Do you want graphics (Enter)=yes" Hit enter.
 
11.You will be prompted what is your first name? Type in Line and hit enter. 

12.You will be prompted what is your last name? Type in Test and hit enter. 

13.The BBS will now test the modem and the lines and report if the connection supports X2.

EXAMPLE: "This connection supports x2!" 

Line test reports that X2 is supported 

According to the results of the line test, your X2 modem is making an X2 connection. A combination of factors may be contributing
to your modem’s inability to connect at X2 rates. They include, but are not limited to: 

1.Your Internet Service Provider may not support X2 or may be having difficulties.
2.Your Telephone Carrier’s call routing methods .
3.Integrity Of Local Phone Lines. 
4.Distance from Central Office (People living in rural areas may not be able to connect at X2 rates). 

Line Test is a good indication that your connection supports X2 although connecting at X2 rates may not be possible due to the
above factors. Gateway 2000 has no control over these factors and therefore will not be able to provide assistance beyond this
point. 

Applicable Part Numbers
6000289, 6000467, 6000550, MODISA007AAUS, MODISA007ABUS, MODISA007ACUS
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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