This is a readme file to help you use flashwizard to upgrade your Modem 1-25-05 You may use the firmware file that you received along with this readme file if the serial number on your modem is between these two numbers 7010000 -->7099999. 1) Obtain your copy of FlashWizard. FlashWizard is available on our FTP server at ftp.multitech.com/utilities/flashwizard/flashwizxxx.exe (xxx=version) or by the World Wide Web at ftp://ftp.multitech.com/utilities/flashwizxxx.exe (xxx=version) Running the file will walk you through the install. 2) The .HEX files that are included with this file should be placed in the same Directory that contains flashwizard.exe. The default directory that Flashwizard installs to is: C:\Program Files\MultiTech Systems\Flash Wizard\Flash Wizard.exe 3) When you run the Flashwizard application it should find a list of installed modems, and the modem that you are trying to flash update and it will list all the firmware HEX files that are in that directory. Then you highlight the COM port the modem is attached to and click finish and the program will perform the update. ****NOTE: You will need version 1.04 or newer of the FlashWizard.exe to work with the latest modem models. You should NEVER back rev a modem to an older version of firmware. Doing this WILL DESTROY THE FLASH PROM!!!! once the flash PROM is destroyed then the modem will have to come in for repair. Always flash the latest or newest firmware code into the modem, but NEVER go backward in the revision number. If you need assistance with this call our Technical support line at 1(800)972-2439 or by World Wide Web at www.multitech.com/support or email at tsupport@multitech.com .Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.