readme.txt Driver File Contents (Win9x.zip)

56K Riser Voice Modem

Version: 2.85E

Release Date: January 29, 2001

(C) 1998-2000 Smart Link Ltd.
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This document contains release notes and other information about this product. 
Information in this document is the most current available.
For your convenience, print a copy of this file and keep it with your user manual. 

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How to Use This Document
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To view README.TXT on screen in Windows Notepad, maximize the Notepad window.

To print README.TXT, open it in Windows Write, Microsoft Word, or another word processor.  Then select the entire document and format the text in 10-point Courier before printing.

This file (README.TXT) contains:

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Contents
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1) Quick Start
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country Selection
6) Call Progress Sounds
7) Known issues
8) Troubleshooting


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1. Quick Start 
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Important notes:

   1) This driver is compatible with motherboards based on the Intel 810, 
	 Intel 815, Intel 820, Intel 440MX (Banister), VIA VT82C686, 
	 SiS 540 / 630 andALI MD1535 core logic chipsets. An updated list of 
	 compatible motherboards can be found on Smart Link's web site 
	 (www.smlink.com).

   2) This version of 56K Riser Voice Modem drivers is compatible only with Microsoft 
   	 Windows 95, Windows 98 and Windows 98 SE.

   3) If 56K Riser Voice Modem is already installed in your system and you want 
 	 to update its' device driver, first uninstall 56K Riser Voice Modem drivers (See 
	 Uninstall Procedure), and only then proceed to install the new drivers.

   4) Check the 56K Riser Voice Modem card for proper setting of Primary or 
	 Secondary Codec Mode.


To install 56K Riser Voice Modem for the first time:
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a) Turn your PC off, and remove the power cord.

 	NOTE: SOME PCI 2.2 MOTHERBOARDS KEEP THE SLOTS POWERED EVEN WHEN THE 
	PC IS TURNED OFF. TO PREVENT DAMAGE TO 56K RISER VOICE MODEM AND YOUR PC, REMOVE 
	THE POWER CORD.

b) Plug in the 56K Riser Voice Modem into an CNR slot.

c) Restart your PC.

b) Windows will instantly detect the 56K Riser Voice Modem and will start 
   software installation.

c) When requested, point to the 56K Riser Voice Modem installation disk in the 
   floppy drive or CD-ROM drive. 

d) 56K Riser Voice Modem drivers will be installed.


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2. How to verify installation
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To verify that 56K Riser Voice Modem is installed correctly, follow these steps:

 a) Click "Start > Settings > Control Panel > Modem": check for the presence 
    of 56K Riser Voice Modem.


To Check that 56K Riser Voice Modem is working properly:

 a) Open "Hyper Terminal" and select your modem (or "Direct to port").

 b) Run Hyper Terminal.
    Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs. 
    Dial any accessible phone number, and see that that phone rings.
    Dial to another modem (ATDTxxx or via the dial button of the     
    TAPI interface) and see that a modem session is established.

    If you have successfully connected, then 56K Riser Voice Modem has been     
    successfully installed.


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3. Uninstall Procedure
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a) Click "Start > Settings > Control Panel > Add/Remove Programs".

b) Select "56K Riser Voice Modem".

c) Click the "Add/Remove" button.

d) A confirmation window appears. Click "OK" to proceed.

e) 56K Riser Voice Modem drivers will be uninstalled and system restarted.

f) You may turn your PC off, remove the power cord and remove the 
   56K Riser Voice Modem from the AMR socket.

NOTE: SOME PCI 2.2 MOTHERBOARD KEEP THE SLOTS POWERED EVEN WHEN THE 
PC IS TURNED OFF. TO PREVENT DAMAGE TO 56K RISER VOICE MODEM AND YOUR PC, REMOVE 
THE POWER CORD.



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4. Update Procedure
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To update your 56K Riser Voice Modem drivers, uninstall previous drivers (see above 
procedure) and restart your system.

When the system detects the modem and asks for disk, press "Browse" and 
select the updated 56K Riser Voice Modem diskette in the floppy drive or 56K Riser Voice Modem 
CD in the CD-ROM drive.

New 56K Riser Voice Modem drivers will be installed.


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5. Country Selection
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NOTE: THIS FEATURE IS SUPPORTED ONLY WITH INTERNATIONAL VERSIONS OF DRIVERS
AND NOT WITH USA DRIVERS.

To change the country setting, follow these steps:

a) Click "Start > Settings > Control Panel > Modem Country Selection".
b) Select the required country from the list.
c) Click "Ok".

To verify the change has taken effect:

a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed


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6. Call Progress Sounds
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56K Riser Voice Modem hardware designs typically support four methods 
for monitoring call progress (dialtone, DTMF dialing, etc...). 
The method you should use depends on your specific hardware:

(a) In hardware through AC-Link:
      * Simply connect speakers to the AC97 audio speaker output
      * Then enable and unmute "Telephone" or "Phone in"
        in the Playback audio mixer  from the speaker icon
        that appears in the mixer tray

(b) In software through the audio subsystem:
      * Simply connect speakers to the audio card speaker output.
      * Next, click the right mouse button on SLLights in the
        Windows System Tray while the modem is loaded in memory.
      * Select the speakers on or off as desired.
      
(c) In hardware directly through the sound card:
	* Connect the 4 pin header on the 56K Riser Voice Modem card to the
        TAM header on the audio card/subsytem.

(d) In hardware using the optional 56K Riser Voice Modem buzzer that may be on the
    56K Riser Voice Modem card:
	* Nothing needs to be done to hear this. It is always on.
	  You can control the buzzer volume from the 
	  Control Panel/Modem/Properties/Speaker Volume.

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7. Known issues
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7.1	If you have MSPhone program installed under Windows 98, you MUST uninstall it BEFORE 
	you install the modem driver. Non conformance to this directive will cause the modem 
	to fail after rebooting. 
	Microsoft does not support MSPhone application anymore, as you can see on the 
	following web page: http://support.microsoft.com/support/kb/articles/Q193/9/06.ASP

7.2  On certain motherboards, call progress can be heard through the system's 
	speakers. This option is enabled by default, and can be controlled only from
	Windows' "Volume Control" application, using the "Telephony" slider.
	The 'Speaker' menu option (accessed by right-clicking on the modem icon) 
	can not mute the modem sound on these motherboards.

7.3  When some systems get into "sleep mode" and an incoming call is received by the 
	modem, the modem answers but the screen stays blank. This behavior is dependent 
	on the BIOS and not on the modem. Some BIOS vendors choose to let the modem 
	answer, but leave the screen blank. 

7.4	The version of Hyperterminal that ships with Windows 98 has a known bug: 
	When the system is in "sleep mode" and Hyperterminal is waiting for a call, 
	the system hangs up upon the incoming ring. 
	Workaround: Use Hyperterminal Private Edition, available from the Hilgraeve 
	web site at: http://www.hilgraeve.com.

7.5 	The version of Hyperterminal that ships with Windows 98 has a known bug, 
	which causes a page fault in MSVCRT.DLL when using Hyperterminal. 
	Woraround: use Hyperterminal Private Edition, available from the Hilgraeve 
	web site at: http://www.hilgraeve.com.

7.6	The NetZero dialer tends to cause the computer to freeze sometimes and causes 
	some programs such as "Zcast" to close. This behavior was duplicated with other 
	reference modems as well, so it is not caused by the 56K Riser Voice Modem.

7.7	When using the following applications/online services, select the appropriate 
	modem name from the following modem list:
	* AOL (America Online) - "Hayes Compatible (Default)" 
	* Juno - "Generic 33600 modem". 
	* BitWare - "Rockwell based voice modem"


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8. Troubleshooting
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If your modem does not work as expected:

8.1	If ERROR, NO DIALTONE or a similar message is received:

	(a)   Check whether 56K Riser Voice Modem is connected to the line.
	(b)   Use a telephone handset to make sure that the line is
	      active and that there is a dial tone.
	(c)   Check to see if the line is a PBX line or a direct analog
              phone line. You may need to dial 9, before the actual 
              desired telephone number (i.e. ATDT9,123-4567).
              If, after dialing 9, the modem still cannot detect the PBX
              dialtone, try typing ATX3 before dialing.

              NOTE that PBX lines typically can only support V.34
              rates (33,600 bps, 28,800 bps, ...) and NOT V.90
              rates (49,333 bps, 50,666 bps, ...).

8.2	If dialer application (i.e. Hyperterminal) does not detect modem:

	(a)   Check whether HyperTerminal is configured to the right port.
		You can find the 56K Riser Voice Modem COM port number in "Control Panel > 
		Modems > Properties". 
		If not, press disconnect and change the port that the dialer 
		is accessing.

8.3	If you cannot hear the dialtone and DTMF dialing while the modem should
	be dialing out:

	56K Riser Voice Modem hardware designs typically support four methods for monitoring 
	call progress (dialtone, DTMF dialing, etc...):

        - In hardware through AC-Link.
                * Simply connect speakers to the AC97 audio speaker
                output
                * Then enable and unmute "Telephone" or "Phone in"
                in the Playback audio mixer  from the speaker icon
                that appears in the mixer tray
        - In software through the audio subsystem.
                * Simply connect speakers to the audio card speaker
                output.
                * Next, click the right mouse button on SLLights in the
                Windows System Tray while the modem is loaded in memory.
                * Select the speakers on or off as desired.
        - In hardware directly through the sound card.
                * Connect the 4 pin header on the 56K Riser Voice Modem card to the
                TAM header on the audio card/subsytem.
        - In hardware using the optional 56K Riser Voice Modem buzzer that may be on the
          56K Riser Voice Modem card.
                * Nothing needs to be done to hear this. It is always on.
                You can control the buzzer volume from the 
                Control Panel/Modem/Properties/Speaker Volume.

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How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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