-HP OfficeJet Series 700 README.TXT File
6/29/1998
4/22/1999
Thank you for purchasing an HP OfficeJet Series 700.
Most of your questions can be answered by looking in
the HP OfficeJet Series 700 User's Guide or from the
HP OfficeJet Manager On-Line Help system.
This README.TXT file contains information that was too
late to be included in the User's manual, or that is
considered too technical for the User's manual. Other
sources of technical information and documents may be
obtained from the following sources:
Hewlett-Packard OfficeJet Series 700 WW Web Site
http://www.officejet-support.com/oj700
http://www.hp.com/go/all-in-one
Hewlett-Packard Faxback service (HP First Documents):
* US (800) 333-1917
* Australia (61-3) 272-2627
* France 05-905900
* Germany 0130-810061
* Netherlands 06-0222420
* United Kingdom 0800-960721
* Anywhere in Europe +(31) 20 681 5792
* Anywhere in World +1 (208) 344-4809
Note: When calling, replace the + with your
international telephone access code.
If you need to contact technical support:
Before calling, have your serial number and HP OfficeJet
model number handy, along with any other available
information about your computer system (model, speed,
amount of memory, etc).
HP technical support is available in several countries.
Note that your phone company may charge for the call and,
depending on the warranty status of your HP OfficeJet,
there may be a service charge for technical support.
Argentina 541781-4061/69
Australia +61 (0) 3 8877 8000
Austria 0660 6386
Belgium (Dutch) 02 626 8806
Belgium (French)02 626 8807
Brazil 55 11 709-1444
Canada (English)(208) 323-2551
Canada (French) (905) 206-4383
China +86 (0) 10 6505 3888
Czech Republic 42 (2) 471 7321
Denmark 3929 4099
Finland 0203 47 288
France 01 43 62 34 34
Germany 0180 52 58 143
Hong Kong 800 96 7729
Hungary 36 (1) 252 4505
India +91 (0) 11 682 6035
Indonesia +62 (0) 21 350 3408
Ireland 01 662 5525
Italy 02 264 10350
Japan +81 (0) 3 3335 8333
Korea +82 (0) 2 3270 0700
Malaysia +60 (0) 3 295 2566
Mexico D.F. 326 46 00
Mexico, Guadalajara 669 95 00
Mexico, Monterey 378 42 40
Netherlands 020 606 8751
New Zealand +64 (0) 9 356 6640
0800 445 543
Norway 22 11 6299
Philippines +63 2 867 3551
Poland 48 22 37 50 65
Portugal 01 441 7199
Russia 7095 923 50 01
Singapore +65 (0) 272 5300
Spain 902 321 123
Sweden 08 619 2170
Switzerland 0848 80 11 11
Taiwan +886 (0) 2 717 0055
Thailand +66 (0) 2 661 4011
Turkey 90 1 224 59 25
United Kingdom 0171 512 52 02
English (non-UK)+44 171 512 52 02
United States (208) 323-2551
Venezuela 58 2 239 5664
CONTENTS
========
A. Troubleshooting Install and Uninstall Problems
Installing with CD-ROM on Windows 95 and 98
Unable to install or uninstall
Insufficient free space to install the software
Re-installing
Using Norton System Doctor
Other Installation Problems
B. ECP and Bi-directional Interfaces
What does bi-directional do for my HP OfficeJet Series 700?
Switchboxes and Sharing the Parallel Port with Other Devices
Using the IEEE-1284 parallel cable
Turning on bi-directional or ECP
Buying an ECP card
Accessing Your Computer's Setup Information
Getting into the BIOS/CMOS
Getting a BIOS upgrade from your manufacturer
C. Using with PCs supporting Power Management
D. Printing Application Notes
Windows Application Notes
E. Scanning and Viewing Images
Scanning Application Notes
F. Faxing Topics
G. Scan to E-mail Notes
H. Incompatible Print Manager error message
I. Acknowledgements
*****************************************************************
A. Troubleshooting Install and Uninstall Problems
=================================================
Installing with CD-ROM on Windows 95 and 98
===========================================
If the "New Hardware Found" screen displays, close it by
clicking the X in the upper right corner or click on the
Cancel button.
Insert the HP OfficeJet CD into the CD-ROM
drive, or if you have floppy disks, insert Disk #1 into
the floppy drive. If you're installing from the CD, the
HP OfficeJet installation screen will be
displayed after a few seconds. If you're installing from
a floppy disk, choose Run from the Windows 95 Start menu,
then type a:\setup.exe where "a:" represents the letter of
the floppy drive. Click OK.
Note: Floppy disks are not available in all locations. If you
don't have a CD-ROM drive, you can download the driver from
the web site at: http://www.officejet-support.com/oj700
Unable to install or uninstall
==============================
If you encounter errors or problems during install or uninstall,
it may be possible to get to a state in which neither
installation or uninstallation is possible. To remedy this, take
these steps:
1. If you have not rebooted or restarted Windows since you
encountered the problem, try this first. Re-run "setup.exe" from
the HP OfficeJet Series 700 CD-ROM or installation
floppy disk #1 and proceed with the install or uninstall.
2. If restarting or rebooting does not work, take the following
steps:
Important: If, after reading the rest of this document, you
are not comfortable following these directions, call HP Support
for assistance. The HP Support phone numbers are located in
your HP OfficeJet Series 700 More Information Guide.
a) From the Windows 95 Start menu, Run command, type
"regedit.exe".
b) Double click on HKEY_LOCAL_MACHINE
Double click on Software
Double click on Hewlett-Packard
Double click on OfficeJet Series 700
Single click on Install
Look at the value of InstallState. To enable installation,
set the "InstallState" value to "0". To enable uninstallation, set
the "InstallState" value to "1". Set InstallState value by
clicking on InstallState, Selecting the Edit, Modify menu item.
Enter the new InstallState value and select OK. Close regedit
by clicking "x".
c) Restart Windows or reboot your PC.
d) Re-run "setup.exe" from the HP Series 700 CD-ROM or installation
floppy disk #1 and proceed with the install or uninstall.
Insufficient free space to install the software
===============================================
The HP OfficeJet software requires a minimum of 35Mb of free disk
space to install. (Significantly more disk space is needed to
use all the color features of scanning, faxing, and printing.)
1. If you have only one hard drive, your only option is to remove
other files to make enough free space for the software.
2. If you have two or more hard drives, you may install the
software to an alternate location on another hard drive. Use the
"Change..." button in the installation to choose an alternate
installation location. However, the HP OfficeJet
software requires some files be located in the Windows and
Windows system directories, and the hard drive that contains
the Windows installation may not have sufficient free space
to enable an installation. Again, your only option is to remove
other files to make enough free space for the software.
Re-installing the software
==========================
If you are trying to re-install and see the following message:
"HP OfficeJet Series 700 software has been uninstalled,
but the computer has not been rebooted. Please reboot
before installing the HP OfficeJet Series 700 software"
first be sure that you have rebooted your system. If you continue
seeing this message when you try to re-install, search on your hard
drive for the file "unstall.hpi" and delete it. Then try
re-installing again.
Using Norton System Doctor
==========================
If Norton System Doctor displays a "CRASH" window during
installation, close Norton System Doctor and try the installation
again.
Other installation problems
===========================
It is recommended that you close all programs, including virus
checking software, before installing your HP OfficeJet Series 700
software.
*****************************************************************
B. ECP and Bi-directional Interfaces
====================================
What does bi-directional do for my HP OfficeJet Series 700?
===========================================================
The typical printer only receives information from the computer.
This is a one-way transaction. A multi-function peripheral such
as the HP OfficeJet Series 700 can also send information to the
computer. To send information back to the computer requires a
two-way or bi-directional interface.
Switchboxes and Sharing the Parallel Port with Other Devices
============================================================
Although your HP OfficeJet Series 700 is designed to tolerate
disconnections and reconnections to the PC, it does not support
sharing the parallel port with any other device. It is strongly
recommended that you have each product on its own port
(e.g., LPT1, LPT2, etc.). Attach your HP OfficeJet Series 700
directly to your computer's parallel port using an IEEE 1284-
compliant cable. Do not attach your HP OfficeJet Series 700 to
the pass-through port of another parallel product such as a
CD-ROM drive, tape drive, Zip(TM) drive, or external hard disk.
Using a Parallel Port switchbox may lead to problems using
the OfficeJet Series 700 and/or any other printer connected
to the same Parallel Port through the switchbox. If you do
want to use a switchbox, it is recommended that you install
your OfficeJet Series 700 software using the installation
option titled "Install the HP OfficeJet Series 700 software on
your PC if it is a notebook PC or if you will frequently
disconnect the HP OfficeJet from your PC." And if at any time
you run into problems using your OfficeJet or the other
printer, reboot your system and try again.
NOTE: Many switchboxes and cables are not IEEE-1284 compliant.
This means that they do not implement all of the signals
required for bi-directional communications. It is recommended
that you use an IEEE-1284 compliant cable.
For information on known IEEE-1284 switchboxes, refer to the
HP OfficeJet Series 700 website -
http://www.officejet-support.com/oj700
Centronics(r) or Standard Parallel Port (SPP) (minimum)
=====================================================
The HP OfficeJet Series 700 can carry out bi-directional
communication on most standard parallel ports. However,
the parallel ports of some PC models do not implement
all of the signals required for bi-directional
communications. Data transfer rates are lowest in this
configuration, particularly when the HP OfficeJet
Series 700 is transferring data to the computer. This
has the greatest impact on scanning and copying.
Bi-directional (better)
==============
The bi-directional interface configuration may slightly
improve the data transfer rate on some computers. The
electrical characteristics of the port in this configuration
are better suited to bi-directional operation than the
Centronics (SPP) configuration.
Extended Capabilities Port (recommended)
==========================
The Extended Capabilities Port (ECP) is a particular
type of bi-directional interface established by the IEEE-1284
standard. If your computer has ECP capability, scanning will
be faster than using a plain bi-directional interface.
Scanning speed depends also on several other factors such
as whether your computer is a Pentium or 486, the amount of
RAM installed in your computer, hard disk space, etc. An ECP
port will give a greater speed improvement on a 486 computer
since a Pentium is already a much faster processor. This
improvement can be 1-4 times faster than non-ecp (enhanced)
ports.
Using an IEEE-1284 parallel cable
==================================
In order for the bi-directional interface of your HP Printer/
Scanner/Copier Series 700 to work properly, you must use an
IEEE-1284 cable. Your cable must have "IEEE-1284-1994 compliant"
stamped on it and must not be longer than 3 meters.
Important: If, after reading the rest of this document, you
are not comfortable following these directions, call HP Support
for assistance. The HP Support phone numbers are located in
your HP OfficeJet Series 700 User's Guide.
Turning on bi-directional or ECP
================================
To check the computer itself for bi-directional and/or ECP mode,
you must check the system configuration, also known as BIOS,
CMOS, or hardware configuration. There are instructions later
in this document which may help you to check this and change
the setting.
You can also check your computer documentation or contact your
computer manufacturer for assistance.
NOTE: If there is a choice between DMA1 or DMA3, select DMA3
since it is less likely to conflict with other devices.
Buying an ECP card
==================
You can buy a card to install in your computer to add a parallel
port. If you plan to do much scanning and your computer doesn't
have ECP mode or if you need to attach more than one parallel
product, we recommend that you purchase a parallel port I/O card
to add an ECP port to your computer. Hewlett-Packard suggests the
following cards.
Suggested cards:
Important: I/O is an intricate subject and some cards won't
work with some computers. When you buy a card, make sure you
can return it if it doesn't work with your system.
+SIIG IO-1809 [but not the IO-1818] High Speed I/O, I/O
Professional (includes 2 extra serial ports)
+Promise Tech Pro
Accessing Your Computer's Setup Information
===========================================
To change the bi-directional or ECP setting of your parallel
port, you must access your computer's setup information.
Depending on the computer manufacturer, the information may
be located under something called Setup, Configuration, CMOS,
or BIOS. Common methods of getting into the Setup are:
+Pressing a key such as F1, F2 or Delete at a particular point
in the startup process.
+Restarting your computer using a special set of keys such as
Ctrl-Alt-Esc.
+Having a special startup diskette that puts you into the Setup.
Once you get into the Setup program, you should be able to locate
a section for your parallel port and use keys such as left/right
arrow or F7/F8 to change settings.
If you cannot get into your computer's configuration utility or
need assistance changing your settings, contact your computer
manufacturer for assistance. Also check the following
Hewlett-Packard OfficeJet Series 700 WW Web Site for the
latest information.
http://www.officejet-support.com/oj700
Getting into the BIOS/CMOS
==========================
The information in this section was obtained from public web
sites in January 1998. It is provided for information only.
Hewlett-Packard in no way warrants or supports this information.
Contact the manufacturer of your computer if you need assistance.
Acer
www.acer.com
Aspire
1. Reboot using ctrl-alt-esc.
2. Use the arrow keys to highlight 'System Security' and press
Enter.
3. Find 'On Board Communication Ports' and then use the arrow
keys to highlight 'Operation Mode.'
4. Use the left/right arrow keys to set the operation mode to
'Extended Capabilities Port'.
5. Press Esc and select 'Yes' when asked to save the settings.
Compaq
www.compaq.com
Presario 7100
1. Turn on (or reboot) your system.
2. Press <DEL> to enter the system setup program.
3. Select Advanced System Settings.
4. Select Integrated Peripherals.
5. Select LPT Extended Mode.
6. Press the Space Bar to select ECP.
7. Press F10 and select YES to Save and EXIT.
Dell
www.dell.com
Dell's web page has instructions for each one of their computers.
As a generic example, try this:
1. Turn on (or reboot) your system.
2. When prompted, press <DEL> immediately to enter the system
setup program.
3. Press Alt-P to get to Screen 2.
4. Use Tab to move to Parallel Mode.
5. Use the arrow keys to set Parallel Mode to ECP. (If your
computer doesn't have ECP, set the mode to PS/2 to get
bi-directional functioning.)
6. Press Esc to exit the system configuration.
Gateway 2000
www.gw2k.com
To tell what kind of BIOS you have, reboot your computer and
watch the screen carefully. If one of the first words you see
is Phoenix, Award, or AMI (in the upper left corner of your
screen) that is the type of BIOS you have.
with Phoenix BIOS
1. If you are in Windows, exit to DOS.
2. Press Ctrl+ALT+Esc. If this doesn't work, follow these steps.
3. Leave the computer turned on and use the key to lock the
keyboard.
4. Press the Reset button on the front of the computer. A message
will display asking you to unlock the keyboard.
5. Unlock the keyboard and press F2.
with AMI or Award BIOS
1. Press the Reset button on the front of the computer. Watch the
screen. After the memory count is complete, a message appears
about pressing Delete to enter the setup program.
2. Press Delete. After a few moments a menu appears on the screen.
3. Move the highlight bar to RUN CMOS SETUP and press Enter. If
you are prompted to choose Standard or Extended setup, choose
Standard.
an EISA computer
Press the Reset button on the front of the computer, then press
Ctrl+Alt+Esc immediately when the memory count begins. EISA bus
computers usually require a separate diskette or CD-ROM to
permanently change the system configuration.
If Ctrl+Alt+Esc doesn't work, try Ctrl+Alt+S.
Hewlett-Packard
www.hp.com
HP Vectra
1. Reboot your computer.
2. When the bottom of the Hewlett-Packard System Hardware Test
screen displays, press F2.
3. Use the arrow keys to highlight Parallel Port Mode.
4. Use F7 and F8 to switch settings. Set to
Bi-directional ECP, if available
Bi-directional, if necessary
HP Pavilion
1. Choose Start, Shut Down, and Restart.
2. At the HP Blue screen, press F1 to enter CMOS.
3. Use the arrow keys to highlight the appropriate setting.
4. Press F10 to Save and Exit; press Enter.
IBM
www.ibm.com
Aptiva
1. Reboot using one of these three methods
a) Press ctrl-alt-del.
b) From Windows 95, click Start, click Shutdown, choose
Restart, click Yes
c) Turn off computer, wait 30 seconds and turn back on.
2. When you see the Blue IBM screen and memory counting, press
F1 to enter the configuration utility.
3. Once you're in the configuration utility, you will see many
choices.
a) Use the up and down arrow keys to highlight parallel
port mode.
b) Use the left and right arrow keys to switch choices
until Extended Capabilities Port (ECP) mode is
highlighted, then press Enter.
Micron
www.micron.com
with Phoenix BIOS
1. Reboot using ctrl-alt-del or the Reset button.
2. During the POST test (memory count) press F2.
Getting a BIOS upgrade from your manufacturer
=============================================
If your computer has an ECP mode that is turned on and you are
still having problems getting ECP recognized, your computer may
need a BIOS upgrade. Check with your computer manufacturer.
For example, the HP Vectra XU 5/90 may require a BIOS upgrade
for its ECP mode to work properly with the HP OfficeJet Series
700. The BIOS upgrade for the HP Vectra XU 5/90 can be
downloaded from HP's web site at www.hp.com.
If your manufacturer does not provide a BIOS upgrade to resolve
this ECP incompatibility, call HP Support for assistance. The HP
Support numbers can be found in the HP OfficeJet
Series 700 User's Guide.
*****************************************************************
C. Using with PCs supporting Power Management
=============================================
PCs supporting Power Management can be configured to go into a
low power state (go to "sleep") when they are not used for some
period of time. Your OfficeJet can not communicate with your
PC when it is in this low power state. That is, while your PC
is in this state, the OfficeJet will not receive faxes in color
or receive faxes directly to the PC (faxes will be printed
instead). And depending on your PC, other functions may not work
properly when the PC returns to its normal state ("wakes up").
If you wish to use the Power Management feature of your PC, it
is recommended that you install using the option "Install the
OfficeJet Series 700 software on your PC if it is a notebook PC
or if you will frequently disconnect the HP OfficeJet from
your PC."
If you wish to turn off the Power Management feature of your
PC, consult the Windows help information regarding
"Power Management" and/or the documentation for your PC.
More recent information regarding Power Management may be found
on the Hewlett-Packard OfficeJet Series 700 WW Web Site -
http://www.officejet-support.com/oj700
*****************************************************************
D. Printing Application Notes
=============================
At the time the HP OfficeJet Series 700 printer
driver was released, the following software application
limitations existed:
When a print job is cancelled from the Windows spooler, the HP
OfficeJet Series 700 will continue to print the current page.
All remaining pages will be cancelled. If you press STOP from
HP OfficeJet keypad to cancel printing there will be a slight
pause before printing is stopped.
DOS Printing: Your HP OfficeJet Series 700 does not support
printing from DOS, printing from DOS applications,
or printing from a DOS box within Windows.
QUICKEN 5.0
When Quicken is installed, documents are printed
in black and white by default. To produce color output,
modify the report and graph printer setup by going to:
File/Print/Printer Setup/ Report & Graph Printer
Setup and select "Print Reports and Graphs in color".
MICROSOFT EXCEL 7.0
Some fill patterns may not print correctly.
AMIPRO 3.1
Envelopes feed and are kicked out without printing.
The Print Envelope function does not work with the
HP OfficeJet Series 700. To print on an envelope
use the standard Print.. function and select
Landscape orientation and the appropriate envelope
size in the paper size setting.
OMNIPAGE LIMITED
Unable to print from this application under Windows NT.
LOTUS FREELANCE GRAPHICS 97
Print properties do not work under Windows NT. To
change the print properties for this application,
click Start, then Settings, then Printers and then
right-clicking on the OfficeJet Series 700. Select
Document Defaults and change the desired settings.
BRODERBUND FAMILY TREE MAKER
Print properties do not work under Windows NT. To
change the print properties for this application,
click Start, then Settings, then Printers and then
right-clicking on the OfficeJet Series 700. Select
Document Defaults and change the desired settings.
Windows Application Notes
==========================
The HP OfficeJet Series 700 printer driver stops printing and
displays the message: "Error writing to LPT1" when processing
a line of print that extends far beyond the printable region
width. If your application displays this error when trying
to print, check the document width by scrolling to the right
and reduce the width if possible.
*****************************************************************
E. Faxing Topics
================
Using Telephone Calling Cards
=============================
The HP OfficeJet Series 700 fax software automatically
places the recipient's fax number on the cover page.
If the software finds four or more pauses after the 8th
digit of the fax number, it will not include anything
following the pauses on the cover page. This is an
attempt to prevent calling card numbers from being included
on the cover page. Be sure to use commas (,) to represent
pauses. If you are using a calling card and have specified
your calling card number as part of the fax number to be
dialed, you should preview your fax before sending it to be
sure the calling card number is not on the cover page.
Station ID's
============
Almost all standard fax machines have a Station ID capability;
this is not necessarily true of computer fax modems. If your
OfficeJet connects to a fax machine or a computer fax modem
that does not have this capability, the Station ID will not
be displayed on your Fax History.
Cover Pages
===========
The cover page selection dialog box displays a small
preview box of the selected cover page. If you select
a cover page that you created, the preview box will be
empty. To preview the cover page, select Preview Fax
from the Send Fax dialog.
Cover sheets that have embedded bitmaps which point to
a file that does not exist will cause faxes sent with
these cover sheets to fail. When you create a cover
sheet and embed a bitmap, if you receive an error message
about the file not existing, correct the problem before
using the cover sheet.
Do not create coverpages with an extremely low contrast
(between -100 and -80); these may cause problems when
received and viewed.
If you uninstall the OfficeJet Series 700 software, keeping
the coverpages, and later re-install the software to a
different location, your previously saved coverpages will
point to the wrong location for fax information. When you
open the coverpage, you will receive an error saying the
requested file was not found. You can correct this problem
by right clicking in the image area and selecting
"properties", then click on the "Browse" button to locate
the desired image file.
The message area of the cover page does not display the
text as it is actually formated on the cover page. To
confirm that your entire message will fit onto the page,
choose Fax Preview before sending the fax.
When you send a fax in color, your OfficeJet Series 700
will first attempt to send it in color. If it detects that
the receiving fax machine does not support the standard
color fax protocol, it will display a message and then
automatically resend the same fax in black and white. If
you do not see the message, either because you were busy
in another application or you were away from your PC, you
may not notice that it was resent in black and white. To
check whether your fax was sent in color or black and
white, check in the fax log. (To find the fax log, bring
up the OfficeJet Series 700 manager, click on the
"Settings" button, and then select "Fax Log".)
Your OfficeJet Series 700 can do many things at once. So if
you want to cancel an operation, be sure to check the current
status of the device to ensure you are not canceling the
wrong operation. For example, if you have multiple print
jobs spooled, the device is currently printing one of the
jobs, and you receive a color fax, entering cancel multiple
times may cancel the color fax that you are receiving. If
this happens, you will see that the fax appears to have been
received successfully in the fax log, but if you attempt to
view the fax, you may receive a message saying there was
an error finding the data for this fax. You can find
the fax file manually by the following procedure:
1) Search for the directory "faxes" under the directory that
you installed your OfficeJet Series 700 software.
(The default installation location is
c:\Program Files\HP OfficeJet Series 700)
2) Find a directory beginning with the letter "R" that has
a time and date closest to the time you received the fax
(which you can find from the entry in the fax log)
3) Open the file (or files) in this directory using the
OfficeJet Series 700 viewer. (You can load the viewer
by executing the file HPOVWR03.EXE found in the bin
directory where you installed the OfficeJet Series 700
software.)
*****************************************************************
F. Scanning and Viewing Images
==============================
The HP OfficeJet series 700 scanning software uses the TWAIN
standard to scan directly into an application, allowing you
to add images directly into an open document. When scanning
a document in grayscale, each page will require 8 Mbytes of
memory. A color image may require up to 24 Mbytes of memory.
Your application may copy the page many times requiring a
large amount of memory. Make sure that you are not running other
programs at the same time using additional system memory.
The speed of starting and performing viewer operations
depends on the size and resolution of the image. Larger
images and images at larger resolutions will slow down
viewer performance.
Using a display mode of 256 colors will result in images
appearing in the image viewer with poorer quality. It is
recommended that you use a higher color palette such as
high color or true color when using the scan viewer.
It is recommended that you use a display resolution
("Desktop Area") of 800 X 600 pixels or more when using
the scan viewer.
Color and grayscale scanning is limited to a single page.
If you want to scan a multi-page document in color or grayscale,
you must scan each page separately. Multi-page documents can be
scanned and saved in black and white, bi-level (text setting).
The HP OfficeJet scanner always scans across the entire width
of the scanner. If you print this image without cropping,
the image will not fit within the printer's printable area.
The HP OfficeJet print driver will not print to the outer
edges of the paper. Space is provided for margins. For
this reason, the viewer software automatically reduces your
image to fit within the printable region. To eliminate this
auto-reduction, you must crop (or trim) your image in the
viewer software before printing. The image must be cropped
about 5-8%.
Scan settings which cause the image to be automatically
cropped and straightened (e.g., "Photo Only") limit the
length of the scanned document to legal size paper. By
changing the custom scan settings to "Do not Crop/Straighten"
you can scan documents up to 22 inches in length.
When saving an image in the viewer software, using Save As,
you can type in a file suffix in the file name field that
does not match the suffix in the "file type" field. The
suffix typed as part of the file name will be used if it is
valid for the internal format of the file, and its name. If
no suffix is specified as part of the file name, the viewer
will use the file type suffix, or if not specified the
viewer defaults to type TIF. Note that due to different and
sometimes incompatible versions of these file formats, your
application may not be able to read a file saved by the
viewer software. If this happens, save the image using a
different file format that your application can also read.
The COPY TO function only works with application programs
that accept bitmap images. If you need to transfer an
image to an application that does not support bitmap
images, save the image to a file and then open or import
the file.
Scanning Application Notes
==========================
At the time the HP OfficeJet Series 700 software was released,
the following scanning software application limitations existed:
COREL PRINTHOUSE 1.1
Stopping a scan in progress will cause Corel PrintHouse
1.1 to hang. Do not stop a scan in progress, wait for
the entire document to be scanned.
Grayscale scans in Corel Printhouse 1.1 fail if the
scan resolution is set to 300x300 DPI or 600x600 DPI.
200x200 and 150x150 DPI scans are processed without
any problems.
COREL PRINTHOUSE MAGIC 3.0
TWAIN scans (Acquire Image) fails with a system error in
Corel PrintHouse Magic 3.0 on Windows NT using service
pack 3. To enable TWAIN scanning with this application,
either remove service pack 3 or upgrade to a more recent
service pack.
MICROSOFT WORD 6.0
Cannot open .TIF, .JPG or .GIF files saved by the
HP OfficeJet series 700 viewer software. .PCX and
.BMP open successfully. Word 7.0 can open all the
viewer image file formats.
TEXTBRIDGE PRO
Grayscale scanning will cause a GPF. This application does
not support grayscale. Be sure to select black and white
scanning only.
PAGIS PRO SCAN
Acquire image in Black and White at 75 or 100 dpi is not
supported. Use a higher resolution in Black and White.
*****************************************************************
G. Scanning to E-mail Notes
===========================
Scan to E-mail is supported only for MAPI-compliant e-mail
applications and America Online versions 4.0 and 3.0 (32 bit
version only)
If you upgraded from Windows 3.1 to Windows 95 and have not yet
re-installed America Online since the upgrade, you will need to
do so before using Scan to E-mail with America Online. To ensure
Scan to E-mail works, be sure to install the 32 bit version of
America Online.
If you do not use America Online, you will need to configure your
e-mail application to work as a MAPI client. Refer to the
documentation on your e-mail package for information on how to do
this. Additional information may also be found on the
Hewlett-Packard OfficeJet Series 700 WW Web Site -
http://www.officejet-support.com/oj700
*****************************************************************
H. Incompatible Print Manager error message
===========================================
If an HP LaserJet 4 printer driver is installed after the HP
OfficeJet Series 700 is installed, an
"Incompatible Print Manager" error message will appear. The
HP OfficeJet Series 700 software must be reinstalled.
*****************************************************************
I. Acknowledgements
===================
America Online is Copyrighted by America Online, Inc.
Lotus(R)1-2-3(R) are U.S. registered trademarks of Lotus
Development Corporation.
Microsoft is a U.S. registered trademark of Microsoft
Corporation.
Windows is a trademark of Microsoft Corporation.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.