. XIRCOM MODEM PROGRAM INSTRUCTIONS
. AND MODEM SCRIPT FILES
. Release 3.25
. December 3, 1999
================================================================
This SCRIPTS.TXT file contains instructions for setting up your
Xircom Modem with several popular communications programs. These
script files support the following Xircom Modem products:
Modem only products:
Xircom RealPort2 CardBus Modem 56 WinGlobal
CONTENTS
========
1) Introduction
2) America Online v. 3.0 with Windows 95
3) Lotus Notes v.4.11a with Windows 95, NT 4.0
4) Xircom Customer Support
1) INTRODUCTION
============
Some of these instructions may include references to "modem
Script files". These files are:
- CLASS73.MDM
- MODEM.INI
- XIR56LOT.MDM
Some communications programs include a function to set up
your modem within the program. Others are capable of Modem
auto-detection:
1. Search for modem
2. Discovery of modem make, model, speed, communications
port and interrupt
3. Incorporation of modem configuration into program
The Xircom modem is automatically configured by the
Communications program, if the modem is installed prior to
the communications program.
If the communications program is already installed, you are
installing a new modem, and/or your modem is not functioning,
please follow the instructions for each application.
Note for Windows 95 Installations
---------------------------------
1. First, install the Xircom modem
2. Second verify the modem settings:
a. Go to Control Panel
b. Double click on the Modem icon
c. Highlight the Xircom modem that will be used
d. Click on Properties
e. Note the Communications Port assigned to the Xircom
adapter under GENERAL
f. Accept the default or set the Maximum Speed of the
modem
g. Use the default initialization string. If it requires
modification, click on the Connection Tab, then
Advanced, and input changes on the Extra Settings line
3. Verify that the modem is functioning via Modem Diagnostics
and Hyperterminal
4. Install the communications program. The Xircom modem is
automatically configured by the communications program, if
the modem is installed prior to the communications
program. During the installation process, you will be
prompted to verify the modem selection, communications
port, etc.
2) America Online v. 3.0 with Windows 95
=====================================
1. To update the MODEM.INI file, do the following:
a. In the C:\AOL30\MPM sub-directory, rename the
CLASS73.MDM file to CLASS73.OLD and MODEM.INI
file to MODEM.OLD
b. Copy the new CLASS73.MDM and MODEM.INI files to the
C:\AOL30\MPM sub-directory
c. Start the America Online program
2. To setup your Xircom product:
a. Click SETUP on the Welcome screen
b. Click on Modem Setup in the Network & Modem Setup
window
c. In the Modem Selection and Customization window,
i. Select the COM # that is assigned to the Xircom
modem under Modem Port
ii. Highlight the Xircom RealPort2 CardBus Modem 56
WinGlobal, then click OK
iii. Note: Use the default initialization string. If
you need to change the string, you may do so under
the Edit Commands options.
3) LOTUS NOTES V.4.11A WITH WINDOWS 95, NT 4.0
===========================================
To setup the Xircom modem or revise the present
configuration:
1. Copy the XIR56LOT.MDM file to the default directory where
the Lotus Notes program is installed (\NOTES\DATA\MODEMS).
2. In the Lotus Notes Desktop screen, click on File
3. Click on Tools
4. Click on User Preferences
5. Click on the Ports icon
6. Under Communications Ports
a. Select the appropriate protocol if connecting via the
network
b. If connecting over the modem
i. Select the correct COM#
ii. Click in the Port Enabled box
7. If connecting over modem, click on COM# Options
a. Under Modem type, verify that the Xircom adapter
is listed as "Xircom RealPort2 CardBus Modem 56
WinGlobal"
b. Verify that the Maximum port speed is set to 115.2 Kbps
c. Use the default initialization string. If you need to
modify the string, do so under ControlPanel\Modems\
Modem Properties\Connection\Advanced\Extra Settings
d. Click OK to save changes and exit
4) XIRCOM CUSTOMER SUPPORT
=======================
To obtain customer support for your Xircom product, please
call or send a facsimile to the appropriate number listed
below.
Xircom has set up 56K modem lines to our BBS in the U.S. at
(805) 375-5280 so customers can take advantage of the latest
modem technology available from Xircom.
XIRCOM CORPORATE
North and South America
-------------------------------------------
Xircom, Inc.
Corporate Headquarters
2300 Corporate Center Dr.
Thousand Oaks, CA 91320
.
Shipping Address:
2101 Corporate Center Dr.
Thousand Oaks, CA 91320
Sales Support.............. (800) 438-4526
Sales Support.............. (805) 376-9300
Customer Support..... ..... (805) 376-9200
24-Hr Fax - Corporate...... (805) 376-9311
24-Hr Fax - Sales Support.. (805) 376-9220
24-Hr Fax - Cust. Support.. (805) 376-9100
24-Hr Data Lines - BBS..... (805) 376-9130
24-Hr E-mail................ cs@xircom.com
24-Hr Internet...... http://www.xircom.com
HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri
HOURS (Support): 6 a.m. to 5 p.m., Mon-Fri
XIRCOM EUROPE
Europe, Middle East, and Africa
------------------------------------------
Xircom Europe N.V.
Veldkant 31
B-2550 Kontich, Belgium
Sales Support.......... +32/(0)3 450.08.11
24-Hr Fax.............. +32/(0)3 450.09.90
Customer Support Telephone Numbers
Native English........ +32/(0)70 233 307
Native German......... +32/(0)70 233 850
Native French......... +32/(0)70 233 851
Native Dutch.......... +32/(0)70 233 852
Native Italian........ +32/(0)70 233 376
24-Hr E-mail............ eurots@xircom.com
24-Hr Internet...... http://www.xircom.com
HOURS (Sales): 9:00 to 17:00, Mon-Thu;
to 16:00, Fri
HOURS (Support): 9:00 to 18:00, Mon-Fri
Regional Sales and Marketing Offices
------------------------------------
Xircom France SARL
41 bis avenue de l'Europe
BP 264
F - 78147 Velizy CEDEX
France
Sales Support......... +33/(1) 34 63 09 40
24-Hr Fax ............ +33/(1) 34 63 09 41
Xircom Deutschland GmbH
Airport Business Center
Am Soldnermoos 17
85399 Hallbergmoos
Germany
Sales Support........ +49/(0)89 607 68 350
24-Hr Fax ........... +49/(0)89 607 68 355
Xircom Italy SRL
Via Giovanni da Udine, 34
20156 Milano
Italy
Sales Support.......... (+39) 02 3809.3605
24-Hr Fax.............. (+39) 02 3809.3606
Xircom AB
Kanalvagen 10C
S - 194 61 Upplands Vasby
Sweden
Sales Support........ +46/(0) 8 590.332.80
24-Hr Fax ........... +46/(0) 8 590.717.81
Xircom U.K. Ltd.
Worting House
Basingstoke
UK - Hampshire RG23 8PY
Sales Support........ +44/(0) 1256 332 552
24-Hr Fax ........... +44/(0) 1256 332 553
XIRCOM ASIA PACIFIC
Asia Pacific
------------------------------------------
Xircom Asia Pacific (Pte) Ltd
1 Kim Seng Promenade #15-01
Great Word City East Tower
Singapore 237994
Sales Support................ +65 732 5001
Customer Support............. +65 732 2245
24-Hr Fax ................... +65 732 5002
24-Hr Internet...... http://www.xircom.com
24-Hr Email...... http://asiats@xircom.com
HOURS: 9:00 to 17:00, Mon-Fri
Regional Sales and Marketing Office
-----------------------------------
Xircom Australia Pty Ltd
Level 12, 80 Mount Street
North Sydney, NSW 2060
Australia
Sales Support............. +61 2 8923 7000
Customer Support.......... +61 2 8923 7090
24-Hr Fax................. +61 2 8923 7099
24-Hr Data Lines - BBS.. +61(02) 9911 7758
24-Hr Email...... http://aunzts@xircom.com
XIRCOM JAPAN
Japan
------------------------------------------
Xircom Japan KK
Tohtam Building 2F
3-10-5 Shibuya
Shibuya-ku Tokyo 150-0002
Japan
Sales Support............. +81-3-3407-0033
Customer Support...... +81 (0) 3 3407-1900
24-Hr Fax................. +81-3-3407-0180
24-Hr Internet...... http://www.xircom.com
24-Hr Email.... http://japan_ts@xircom.com
HOURS: 9:00 TO 17:00, Mon-Fri
WORLDWIDE ELECTRONIC SUPPORT
------------------------------------------------------------
Xircom Customer Support regional email addresses:
cs@xircom.com........US Customer Support
eurots@xircom.com....European Customer Support
asiats@xircom.com....Asia Pacific Customer Support
aunzts@xircom.com....Australian/New Zealand Customer Support
japan_ts@xircom.com..Japan Customer Support
sales@xircom.com.....Xircom Sales
ideas@xircom.com....."Ideas" Suggestion Box
------------------------------------------------------------
Thank you for making Xircom a part of your network.
Xircom acknowledges all tradenames and trademarks used in this
document as the property of their respective owners.
===========================end================================
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.