XIRCOM REALPORT2 CARDBUS MODEM 56 WINGLOBAL
Software Release Version 2.00
May 19, 2000
Thank you for purchasing your Xircom RealPort2 CardBus Modem 56
WinGlobal adapter. The drivers in this software release
are compatible with the following Xircom adapters:
Product Name Model Number
------------ ------------
RealPort2 CardBus Modem 56 WinGlobal R2BM56WG
Contents
--------
1) 56K Modem Technology
2) Release Notes / Known Limitations
3) What's New In The 2.00 Software Driver Release
4) Creating a Disk Install
5) Machine Specific Notes
6) Xircom Customer Support
1) 56K MODEM TECHNOLOGY
====================
General Information About 56 Kbps Connections
---------------------------------------------
-In order to achieve 56Kbps connects, there can be only one
digital to analog conversion between the connecting modems.
Also, the modems at both ends of the call must support 56K
connections to achieve 56K speeds. If they do not, they
will negotiate a standard V.34 rate. Current US FCC
regulations limit download speeds of the modem to 53Kbps.
-Several factors exist that can limit the modem's
performance. Factors that can contribute to lower connection
rates are:
1. Noisy line conditions on individual calls
2. Dirty or faulty wiring
3. Poor connection ability of the modem/fax machine on the
other side
4. The Bulletin Board Service, Internet Service Provider or
On-Line Service Provider may be forwarding the call to
another location (long distance)to extend their local
calling areas.
To improve your modem performance, try connecting to and
from different locations.
2) RELEASE NOTES / KNOWN LIMITATIONS
=================================
Supported Environments
----------------------
Driver Name Description
----------- -----------
CBHCM.SYS NT4 COM Enabler
R2MDMMXG.SYS NT4 Modem Driver
MPC003D0.INF NT4 Modem Inf
R2MDMSXG.SYS NT4 with Softex Driver
R2MDMXGS.INF NT4 with Softex Inf
R2MDMKXG.SYS Windows 2000 Modem Driver
APUNINST.EXE Utility Uninstall Program
CBHCMCFG.EXE NT4 Modem Configuration Utility
MDMTEST.EXE 32 bit Windows Based Modem Test Utility
R2MDMCXG.VXD Windows 9x Contention Driver
R2MDMPXG.VXD Windows 9x Port Driver
R2MDMMXG.VXD Windows 9x Modem Driver
MPC003DA.INF Windows 9x / Windows 2000 Modem Inf
RMVCARD.EXE Card Removal Utility
SETUP.EXE Utility Install Program
TELSEL.EXE Xircom Country Select Utility
Modem Script Files
------------------
-Modem script files for popular applications can be found in
the \SCRIPTS directory on the CD-ROM. See SCRIPTS.TXT in
this directory for details on using script files with the
R2BM56WG.
3) WHAT'S NEW IN THE 2.00 SOFTWARE DRIVER RELEASE
==============================================
-Difficulties in installing the R2BM56WG in Windows NT 4.0
have been corrected.
-Support for use in Windows NT 4.0 with Softex Card Services
for NT has been added.
4) CREATING A DISK INSTALL
=======================
-If you need a diskette version of the R2BM56WG software for
installation on a system without a CD-ROM, the CD-ROM
includes a utility, MAKEDISK.BAT, which will create three
diskettes that contain all files necessary for installation.
DISK1 includes SETUP.EXE, which installs all Xircom
utilities; DISK2 contains drivers for Windows 9.x and
Windows NT 4.0; DISK3 contains drivers for Windows 98SE
and Windows 2000.
IMPORTANT NOTE: Simply copying the files from the DISK1,
DISK2, and DISK3 folders on the CD to diskettes WILL NOT
set up the diskettes correctly! The MAKEDISK.BAT utility
must be run for the diskettes to be constructed properly.
5) MACHINE SPECIFIC NOTES
======================
-IBM ThinkPad 600 Model 2645-45U
Before attempting to remove the R2BM56WG from an IBM
ThinkPad 600 Model 2645-45U, BE SURE to turn off the
computer completely. Removing the card without turning
the computer off may cause the computer to power off
prematurely. It may be necessary to detach the power cord
and remove the battery before attempting to turn the
computer on again.
You can identify the specific model of the computer by
reading the barcode label on the bottom of the machine.
The text on the label will read "TYPE 2645-45U" if that is
the model you have.
6) XIRCOM CUSTOMER SUPPORT
=======================
To obtain customer support for your Xircom product, please
call or send a facsimile to the appropriate number listed
below.
XIRCOM CORPORATE
North and South America
-------------------------------------------
Xircom, Inc.
Corporate Headquarters
2300 Corporate Center Dr.
Thousand Oaks, CA 91320
.
Shipping Address:
2101 Corporate Center Dr.
Thousand Oaks, CA 91320
Sales Support.............. (800) 438-4526
Sales Support.............. (805) 376-9300
Customer Support..... ..... (805) 376-9200
24-Hr Fax - Corporate...... (805) 376-9311
24-Hr Fax - Sales Support.. (805) 376-9220
24-Hr Fax - Cust. Support.. (805) 376-9100
24-Hr E-mail................ cs@xircom.com
24-Hr Internet...... http://www.xircom.com
HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri
HOURS (Support): 5 a.m. to 5 p.m., Mon-Fri
XIRCOM EUROPE
Europe, Middle East, and Africa
------------------------------------------
Xircom Europe N.V.
Veldkant 31
B-2550 Kontich, Belgium
Sales Support.......... +32/(0)3 450.08.11
24-Hr Fax.............. +32/(0)3 450.09.90
Customer Support Telephone Numbers
Native English........ +32/(0)70 233 307
Native German......... +32/(0)70 233 850
Native French......... +32/(0)70 233 851
Native Dutch.......... +32/(0)70 233 852
Native Italian........ +32/(0)70 233 376
24-Hr E-mail............ eurots@xircom.com
24-Hr Internet...... http://www.xircom.com
HOURS (Sales): 9:00 to 17:00, Mon-Thu;
to 16:00, Fri
HOURS (Support): 9:00 to 18:00, Mon-Fri
Regional Sales and Marketing Offices
------------------------------------
Xircom France SARL
41 bis avenue de l'Europe
BP 264
F - 78147 Velizy CEDEX
France
Sales Support......... +33/(1) 34 63 09 40
24-Hr Fax ............ +33/(1) 34 63 09 41
Xircom Deutschland GmbH
Airport Business Center
Am Soldnermoos 17
85399 Hallbergmoos
Germany
Sales Support........ +49/(0)89 607 68 350
24-Hr Fax ........... +49/(0)89 607 68 355
Xircom Italy SRL
Via Giovanni da Udine, 34
20156 Milano
Italy
Sales Support.......... (+39) 02 3809.3605
24-Hr Fax.............. (+39) 02 3809.3606
Xircom AB
Kanalvagen 10C
S - 194 61 Upplands Vasby
Sweden
Sales Support........ +46/(0) 8 590.332.80
24-Hr Fax ........... +46/(0) 8 590.717.81
Xircom U.K. Ltd.
Worting House
Basingstoke
UK - Hampshire RG23 8PY
Sales Support........ +44/(0) 1256 332 552
24-Hr Fax ........... +44/(0) 1256 332 553
XIRCOM ASIA PACIFIC
Asia Pacific
------------------------------------------
Xircom Asia Pacific (Pte) Ltd
1 Kim Seng Promenade #15-01
Great Word City East Tower
Singapore 237994
Sales Support................ +65 732 5001
Customer Support............. +65 732 2245
24-Hr Fax ................... +65 732 5002
24-Hr Internet...... http://www.xircom.com
24-Hr Email...... http://asiats@xircom.com
HOURS: 9:00 to 17:00, Mon-Fri
Regional Sales and Marketing Office
-----------------------------------
Xircom Australia Pty Ltd
Level 12, 80 Mount Street
North Sydney, NSW 2060
Australia
Sales Support............. +61 2 8923 7000
Customer Support.......... +61 2 8923 7090
24-Hr Fax................. +61 2 8923 7099
24-Hr Data Lines - BBS.. +61(02) 9911 7758
24-Hr Email...... http://aunzts@xircom.com
XIRCOM JAPAN
Japan
------------------------------------------
Xircom Japan KK
Tohtam Building 2F
3-10-5 Shibuya
Shibuya-ku Tokyo 150-0002
Japan
Sales Support............. +81-3-3407-0033
Customer Support...... +81 (0) 3 3407-1900
24-Hr Fax................. +81-3-3407-0180
24-Hr Internet...... http://www.xircom.com
24-Hr Email.... http://japan_ts@xircom.com
HOURS: 9:00 TO 17:00, Mon-Fri
WORLDWIDE ELECTRONIC SUPPORT
------------------------------------------------------------
Xircom Customer Support regional email addresses:
cs@xircom.com........US Customer Support
eurots@xircom.com....European Customer Support
asiats@xircom.com....Asia Pacific Customer Support
aunzts@xircom.com....Australian/New Zealand Customer Support
japan_ts@xircom.com..Japan Customer Support
sales@xircom.com.....Xircom Sales
ideas@xircom.com....."Ideas" Suggestion Box
------------------------------------------------------------
Thank you for making Xircom a part of your network.
Xircom acknowledges all tradenames and trademarks used in this
document as the property of their respective owners.
===========================end================================
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.