MICROTOUCH SUPPORT SERVICES ================================================================= MicroTouch provides extensive support services through our web site and technical support organization. MicroTouch on the World Wide Web ================================================================= Before calling Technical Support, check the technical support web site for troubleshooting information specific to your product: www.microtouch.com/services For more general information, visit the MicroTouch main web site: www.microtouch.com At microtouch.com, you can download MicroTouch touchscreen software and drivers, obtain regularly updated technical information on MicroTouch products, and learn more about our company. Contacting MicroTouch Technical Support ================================================================= Whenever you contact Technical Support, please provide the following information: · Part number and serial number from the MicroTouch label on your monitor · Version number of your MicroTouch TouchWare · Make and model of your personal computer · Name and version number of your operating system · Type of mouse connected to your system · List of other peripherals connected to your computer · List of application software in use Technical Support is available as follows: · 24 hours a day, Monday through Friday · 9 am to 5 pm US Eastern Standard Time, Saturday and Sunday You can contact MicroTouch Technical Support by calling the hot line, sending a fax, or sending electronic mail. · Technical Support Hot Line: 978-659-9200 · Technical Support Fax: 978-659-9400 · Technical Support E-Mail: support@microtouch.com MicroTouch Worldwide Offices ================================================================= United States MicroTouch Systems, Inc. 300 Griffin Brook Park Drive Methuen, MA 01844, United States Phone: 978-659-9000 Fax: 978-659-9100 E-Mail: touch@microtouch.com Web site: www.microtouch.com Support Hot Line: 978-659-9200 Support Fax: 978-659-9400 Support E-mail: support@microtouch.com China Unit 1901, Electronics Science & Technology Building 2070 Shenanzhong Road, Shenzhen 518031, China Phone: (86) 755-3782831 Fax: (86) 755-3782839 Web site: www.microtouch.com.cn E-mail: support@microtouch.com.cn Unit 1, 26/F, Westley Square 48 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong Phone: (852)-2333-6138 Fax: (852)-2333-6861 Web site: www.microtouch.com.hk E-mail: support@microtouch.com.hk France MicroTouch Systems SARL Europarc de Créteil 19, rue Le Corbusier, 94042 Créteil Cedex, France Phone: 08 00 90 61 38; +33 (1) 45 13 90 30 Fax: +33 (1) 45 13 90 34 Web site: www.microtouch.fr E-mail: support@microtouch.fr Germany MicroTouch Systems GmbH Schiess-Straße 55, 40549 Düsseldorf, Germany Phone: +49 (0) 211-599 07-0 Fax: +49 (0) 211-599 06-55 Web site: www.microtouch.de E-mail: support@microtouch.de Italy MicroTouch Systems Srl C.so Milano, 19 20052 Monza (MI), Italy Phone: +39 039-2302230 Fax: +39 039-2302370 Web site: www.microtouch.it E-mail: support@microtouch.it Japan MicroTouch Systems K.K. Bellevue Mizonokuchi Building 3F 3-2-3, Hisamoto, Takatsu-ku Kawasaki-shi, Kanagawa 213, Japan Phone: +81 44 811-1191 Fax: +81 44 811-1138 Web site: www.microtouch.co.jp E-Mail: support@microtouch.co.jp Korea MicroTouch Korea #402, 4th Floor, Nam-Kyung Building 769-6 Yeoksam-Dong, Kangnam-Gu Seoul, Korea Phone: 0011 822 552 3198 ~ 9 Fax: 0015 822 552-3210 Singapore MicroTouch Systems Singapore Pte Ltd 50, Jalan Pari Burong Singapore 488709 Republic of Singapore Phone: +65-96279173 Fax: +65-44282221 Web site: www.microtouch.com.au E-Mail: support@microtouch.com.au Spain MicroTouch Systems SL Via Augusta 13-15, Oficina 704 08006 Barcelona, Spain Phone: +34 93 415 6285 Fax: +34 93 415 0087 Web site: www.microtouch.co.uk E-mail: supportspain@microtouch.co.uk Taiwan MicroTouch Systems, Inc. 5F-1, No. 103, Fun Liao Street Nei Hu District, Taipei city 114 Taiwan, R.O.C. Phone: +886-2-2659-8200 Fax: +886-2-2659-8201 Web site: www.microtouch.com E-mail: support@microtouch.com United Kingdom MicroTouch Systems Ltd. 163 Milton Park, Abingdon Oxon OX14 4SD, United Kingdom Phone: +44 (0) 1235-444400 Fax: +44 (0) 1235-861603 Web site: www.microtouch.co.uk E-mail: support@microtouch.co.ukDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.