BACKPACK for Windows 95,98 and NT Please be sure to register your Backpack by sending in your registration card or by visiting the Micro Solutions website at www.micro-solutions.com. Contacting Micro Solutions: Most questions about Backpack and its operation are answered in the user's guide. To solve most problems: * Check the solutions and procedures in the User's Guide. * Review the Online Help file located in the Backpack program group. * Visit Micro Solutions on-line at our WebSite at: http://www.micro-solutions.com. * Contact Micro Solutions' Automated Fax Response at 815.754.4600. Automated Fax Response is available 24-hours daily. A complete catalog of faxes and information is available. If you are calling from outside the United States prefix the digits 011 when you are asked to enter your country code and FAX number. If the problem remains unsolved, contact Micro Solutions' Technical Support Department at 815.754.4500. Technical Support is available during normal business hours, Monday through Friday, Central Time. When calling, be sure to have the following information ready: * The version numbers of your backpack software and the operating system (Windows 95, 98 or NT). * The name and model of the computer, and the eight-digit serial number on the bottom of your backpack drive. * The exact wording of any error message(s) from the Backpack driver, DOS, Windows or any other application producing the error message. * The exact model of printer installed and the revision of printer driver software, if available. If possible, be at your computer when calling. Micro Solutions Technical Support 132 W. Lincoln Hwy. DeKalb, IL 60115 USA www.micro-solutions.com 815.754.4600 Automated Fax Response 815.756.4986 FAX 815.754.4500Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.