DOCUMENT: Q108261 04-Nov-1996 TITLE : Windows NT Hangs on Shutdown with Certain PCMCIA Devices PRODUCT : Microsoft Windows NT PROD/VER: 3.51 4.00 OPER/SYS: WINDOWS KEYWORDS: kbsetup kbbug3.51 kbbug4.00 kbfix3.51 kbfix4.00 -------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51 and 4.0 - Microsoft Windows NT Server versions 3.51 and 4.0 -------------------------------------------------------------------------- SYMPTOMS ======== Windows NT fails to shutdown correctly on some computers that have PCMCIA devices installed. RESOLUTION ========== Obtain the following update or wait for the next Service Pack. A modified PCMCIA driver for Windows NT, and instructions for installing them, are available from Microsoft support channels or directly from the following Internet locations: For Windows NT 3.51: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT351 /hotfixes-postSP5/pcmcia-fix For Windows NT 4.00: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40 /hotfixes-postSP1/pcmcia-fix STATUS ====== Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. A supported update for PCMCIA driver Windows NT versions 3.51 and 4.0 is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this update. Contact Microsoft Product Support Services for more information. KBCategory: kbsetup kbbug3.51 kbbug4.00 kbfix3.51 kbfix4.00 KBSubcategory: ntdriver nthw Additional reference words: prodnt 4.00 3.51 ======================================================================== THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1996.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.