HP TopTools for Notebooks Agent software
INTRODUCTION
Welcome to HP TopTools for Notebooks Agent, Hewlett-Packard's client
manageability software based on the Desktop Management Interface (DMI).
The DMI standard -- defined by the Desktop Management Task Force (DMTF)
committee of which Hewlett-Packard was cofounder -- has now been
adopted by all leading manufacturers of personal computer systems.
Hewlett-Packard has developed a number of extensions to DMI to allow
the enhanced features of Hewlett-Packard personal computers to be
managed with DMI. These extensions include:
- Administrator and user passwords.
- Tattooing: a string of characters that uniquely identifies each
computer.
- The ability to enable or disable flexible disk drives.
- Keyboard, mouse, power-on, and reset buttons.
- Remote booting from a server (models with integrated LAN
connection).
- Remote upgrades of system BIOS and drivers
- Remote installation of diagnostics software packages
- Hardware monitoring
WHAT'S NEW IN RELEASE 4.1
- User interface look and feel similar to that of the web-based
TopTools for Desktops Device Manager
- A new Support tool has been introduced, which provides hyperlinks
to a web page containing support information for your PC. By
default, this will point to Hewlett-Packard's Support web
(requires Internet access). The Support URL (web address) can
be customized, for instance on multiple PCs simultaneously by
using the TopTools for Desktops Device Manager.
- Support of DVD-ROMs. However, these drives will be reported as
CD-ROM drives.
- The following functions are available from the TopTools Desktops
management console:
- Remote driver updates on some PC models supporting TopTools
4.1 Agent
- PC Year 2000 compliance report
REQUIREMENTS
This HP TopTools client software package can be used with many
recent Hewlett-Packard personal computers. Please consult the
support matrices on the Web under http://www.hp.com/go/manageability
for details.
- 6 Mb free disk space on your PC (12 Mb is needed temporarily
during the installation process).
- 800*600, 256 color display or better.
- Microsoft Windows NT(R) 4 SP3 or higher, 95 OSR 2.1 / build
1214 or higher, or 98.
INSTALLATION
Proceed as follows:
- Start Windows, if it is not already running.
- If the TopTools software has been pre-loaded on your disk:
- Open the "HP TopTools for Notebooks" program group.
- Double-click on the SETUP program icon.
- If the software has been downloaded from the Web, or is on a CD,
run the executable file provided and follow the instructions
given
- If distributed in any other form, run the program SETUP.EXE
By default, TopTools is installed under C:\DMI.
There are two optional software packages that you may choose to
install. The installation program will ask whether they should be
installed:
- HP SMS MIF generator
- Crash Monitor (if chosen, by default it is installed under
C:\Program Files\McAfee\Crash Monitor)
Notes:
- Installation will launch software agents used to make the PC
manageable remotely. For remote management, you will need either
a TCP/IP or a IPX network stack with the RPC service.
- SMART hard disk measurements are initialized when installing
TopTools Agent on a PC.
CONTENTS OF THIS PACKAGE
The HP TopTools for Notebooks Agent software and associated
documentation is supplied either pre-loaded on your computer's hard
disk drive, on a CD, or from the HP Web site. The contents of the
package are the same in all cases, although the packaging may vary
slightly.
Since the information accessed by DMI is specific to each computer,
you must install it on each managed PC separately.
Note: You must run the installation program even if the HP TopTools
client software has been pre-loaded on your computer, otherwise the
software will not work correctly.
The following software is supplied:
- Management Information Format (MIF) files. These files contain
information about the elements of the computer that can be
controlled using DMI facilities. The MIF files are initialized
during installation.
- A component code, which instruments DMI attributes.
- A management application for the local PC, TopTools.exe.
- Microsoft Windows-compatible DMI 2.0 Service Provider software,
which controls access to the DMI interface.
- SMS integration (optional)
- Crash Monitor (optional)
The following documentation is also provided:
- This file, README.TXT.
- A Windows online help file, TOPTOOLS.HLP
- User's Guide for Crash Monitor
(in C:\Program Files\McAfee\Crash Monitor\doc\manual\crashmon.pdf
if Crash Monitor was installed in its default location)
- SMS integration README file.
LAN cards and video cards OEM:ed by HP may also have their own DMI
instrumentation. This software may be either be incorporated into the
corresponding driver, or available as a separate package from the HP
support web site (see section "Obtaining Support" below). Either way,
this DMI instrumentation needs to be installed separately on Desktops.
RUNNING THE MANAGEMENT APPLICATION
To run the local TopTools application:
- Open the "HP TopTools for Notebooks" program group created during
installation.
- Double-click on the "HP TopTools" program icon or select the
"HP TopTools" menu item.
IMPORTANT NOTES
- The installation program and the DMI Service Provider do not
support the extended character set. Use only standard US
characters -- do not use accented characters or symbols or the
installation might not complete correctly.
- Security Tool, Settings & Actions tab:
Whenever "Floppy Disk Drive enabled", "Serial Port A Enabled",
"Serial Port B Enabled", or "Parallel Port Enabled" are changed
(checked or unchecked), you must restart the target PC to activate
the changes.
- When the DMI database file (SLDB.DMI) is created for the first time,
do not shut down or reset your PC. This database file may be lost
if your PC is not shut down correctly.
- The Uninstall program may not remove all traces of TopTools Agent
from your system. You may need to manually remove some
items from your system (directories, temporary files). These are
located under C:\DMI\WIN32 by default.
- The Uninstall program running under Windows NT may sometimes appear
to hang for around 5 minutes. It is trying to stop some of the
services installed with the TopTools Agent. This operation is
sometimes very slow.
- To perform certain operations, such as restarting the PC, or
updating the BIOS, you will need to enter the Administrator
password of the PC first (this is one of the BIOS-level passwords,
also known as DMI passwords, which can be maintained using either
the BIOS Setup program or HP TopTools).
- When changing the passwords, only use English language alphanumeric
keyboard characters to maintain consistency with the system BIOS.
- Update Tool:
When updating the BIOS, the PC screen might:
1) go black with a blinking cursor in the upper left corner, or
2) show the Windows screen for several seconds.
This is normal. The PC will restart automatically when the flash
operation is completed.
- If your OpenView Server fails to detect your OmniBook, import the
registry file C:\DMI\Win32\Bin\CLIIP.REG by double-clicking the file
in Windows Explorer. (\DMI is the default TopTools directory.) Then
reboot to start CLIIP32.EXE and allow your OmniBook to be detected.
SILENT INSTALLATION
If you want to install the TopTools package on a client machine without
user intervention, use the following procedure.
Copy the uncompressed software files to the target PC.
Use the file DMISETUP.INI to configure the mute setup.
Edit that file and run installation. The file has 3 sections:
- [SetupInstall] to set the installation parameters.
- [Action] to describe the actions allowed during the mute setup.
- [GeneralInfo] contains default values used by the batch installation
process for some DMI attributes.
* The Installation Section [SetupInstall]
This section contains 3 items:
- InteractiveInstall
Possible values are 1 or 0.
If set to 0, SETUP runs in batch mode (without user inputs). All files
must be copied into a single directory.
If Mute Setup is not used, parameters from section [Action] and section
[GeneralInfo] will not be used.
Example: InteractiveInstall=1
- InstallCrashMonitor
Possible values are 1 or 0. Crash Monitor will be installed if
InstallCrashMonitor=1 (default).
Note 1: when installing Crash Monitor on Windows NT 4, a dialog box
may appear on the target PC. This occurs if you are have an early
revision of certain DLLs, e.g. MSVCIRT.DLL. It will not occur if you
have installed, for instance, MS Office 97.
Note 2: for Crash Monitor, the file PCMCRESP.INI may be modified to
match your specificities.
- InstallDir
Installation directory (full path).
Character string, maximum size 64 characters.
Example: InstallDir=C:\DMI Implementation
* The Action Section [Action]
This section describes the actions allowed during SETUP. It contains 3
items:
- Insert
Possible values are 1 or 0.
If set to 1, SETUP will overwrite the installation directory if it
already exists.
Example: Insert=0
- Update
Possible values are 1 or 0.
If set to 1, SETUP will destroy the obsolete version of DMI components
if they are detected.
Example: Update=0
- Reboot
Possible values are 1 or 0.
If set to 1, the computer will reboot at the end of the installation.
Example: Reboot=0
* The General Information Section [GeneralInfo]
This section contains default values used by the batch installation
process for some DMI attributes. The values for all of these
attributes, except PCSerialNumber, can be changed after the
installation process. PCSerialNumber is automatically updated during
installation if the system supports it.
MonitorSerialNumber is automatically updated under Windows 95 if the
monitor and the BIOS support DDC calls.
- SystemUserPhone
User's phone number.
Character string, maximum size 64 characters.
Example: SystemUserPhone="user telephone number"
- SystemPhysicalLocation
Short description of the location of your HP OmniBook PC.
Character string, maximum size 64 characters.
Example: SystemPhysicalLocation="where the system is"
- PCSerialNumber
PC serial number, written at the back of your HP OmniBook PC.
Character string, maximum size 64 characters.
Example: PCSerialNumber="serial number of the HP OmniBook PC"
Remember: this field is not needed if the serial number can be
obtained automatically.
- PCAssetNumber
If your company uses asset numbering, asset number of your HP PC.
Character string, maximum size 64 characters.
Example: PCAssetNumber="asset number of the system"
- MonitorSerialNumber
Monitor serial number written at the back of your monitor.
Character string, maximum size 64 characters.
Example: MonitorSerialNumber="serial number of the non DDC monitor"
Note: this field is not needed if the monitor and the BIOS support
DDC calls if running Windows 95.
- MonitorAssetNumber
If you company uses asset numbering, asset number of your external
monitor.
Character string, maximum size 64 characters.
Example: MonitorAssetNumber="asset number of the monitor"
MORE INFORMATION - OBTAINING SUPPORT
If you require further assistance or information, please refer to
the HP Support Web site at http://www.hp.com/go/vectrasupport for
Vectras, http://www.hp.com/go/kayaksupport for Kayaks, or
http://www.hp.com/omnibook/support for OmniBooks. You may get phone
support from your Authorized Support Provider or from the HP
Customer Care Centers.
Regarding installation and configuration of TopTools Agent,
you may want to refer to the Implementation Guide that can be
downloaded from the web sites above, or from the TopTools Home Page
at http://www.hp.com/go/manageability.
LEGAL NOTICE
Microsoft(R), NT(R), Systems Management Server(R), and Windows(R)
are U.S. registered trademarks of Microsoft Corporation.
Crash Monitor is (c) 1997 by Network Associates, Inc.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.