KONICA MINOLTA PagePro 1350W Utilities and Documentation CD-ROM Readme V1.10 ============================================================ I. INTRODUCTION This Readme file contains special information relating to the following items: - Application Notes - Connectivity - Error Messages - Printer Driver - Status Display ============================================================ II. APPLICATION NOTES 1. Adobe Acrobat Reader 4.0 -- Dashed lines may not be imaged when printing PDF files. Upgrade to Acrobat Reader 5.0 or higher to resolve this problem. 2. CorelDRAW -- When printing a file to letter-size media, select Fit to Paper in the Output Paper Size section on the Paper tab. If you do not select Fit to Paper, the image will be cut off on one side. 3. DOS -- The DOS copy and print commands are not supported. 4. MS Internet Explorer 5.0 -- A SPOOL32 crash may occur when printing web pages containing Java- related data. Upgrade to Internet Explorer 5.5 or higher. 5. MS Internet Explorer 6.0 (Window 98/Me) -- A band may be imaged when printing web pages containing CSS (Cascading Style Sheet) Level 1 objects. 6. MS Internet Explorer 5.x/6.x -- Some graphics (GIF) may not be imaged properly. 7. MS Word -- When you open an existing Word document, Word passes its default media size on to the printer driver rather than using the media size specified for the document. Therefore, if you want to scale a document defined for one media size to print on another media size, use the following procedure: i. In Word go to File/Page Setup and check the media size. ii. In Word go to File/Print and choose the printer's Properties button. iii. On the printer driver's Paper tab, identify the Original Document Size (the media size installed in the tray), and then select Fit to Paper. ============================================================ III. CONNECTIVITY 1. Parallel -- For best printing performance through the parallel port, use the ECP port setting. 2. Parallel (Windows XP)--If you do not enter a user name and password when logging onto the PC, communication between the PC and the printer may be interrupted. Enter a user name and password every time you log onto the PC to resolve this problem. 3. USB -- If the PC is started before the printer is, the printer status may be offline. Unselect the "Use Printer Offline" printer setting to resolve this problem (Choose Start>Settings>Printers [and Faxes] and then right-click on the printer icon). ============================================================ IV. ERROR MESSAGES 1. Invalid Printer Name -- An error message may be displayed when installing the printer driver. Remove any spaces from the beginning or end of the printer name text string to resolve this problem. ============================================================ V. PRINTER DRIVER 1. Canceling Job -- If the printing job is canceled by cancel button, print speed of next job may slow down. 2. Canceling Job -- If a paper jam occurs and you have canceled printing job by pushing panel button, the next job on the printer spooler may also get canceled. 3. Collation -- In order to collate multiple copies of a duplex print job with Booklet Left Binding or Booklet Right Binding selected as the Duplex/Booklet option on the Setup tab, select collation in the printer driver only. Do not select collation in the application. This will cause the pages to print out of order. 4. Easy Set -- If you choose Easy Set defaults on tabs other than the Paper tab, the scaling and copies settings may not be set to the default. Set the defaults on the Paper tab to resolve this problem. 5. Installation (USB) -- Due to a Windows limitation, you are required to specify the location of the printer driver twice. 6. Installation (Windows XP) -- Due to a Windows limitation, when a second PagePro 1350W printer driver is installed, the printer name in the Printers folder is identified as (Copy 1) rather than (Copy 2). 7. Installation (Windows 2000) -- If the printer driver is installed by Plug and Play under Windows 2000, the installer may try to install files for Windows XP. This does not cause a problem since the files for Windows 2000 and Windows XP are identical. 8. Jam Recovery -- If a media jam occurs while you are printing large jobs, the currently printing job may not be recovered. 9. Jam Recovery -- If a media jam occurs while you are manually duplexing the back of a sheet of paper, the printer cancels the currently printing job. If this occurs, you should reprint both sides. 10. Job order -- If a print job is canceled and other jobs have been spooled, the order of the other jobs may be changed. 11. Network setting -- This printer does not support network install or printer sharing. 12. Overlays -- Overlay files must be printed at the same resolution at which they were created. In other words, if you create an overlay file at 600 dpi, any documents with which you use this overlay should also be printed at 600 dpi. If you print the overlay at a different resolution, it is automatically resized and, therefore, placed incorrectly on the printed pages. 13. Overlays -- Overlay files (*.prn) must be created with a PagePro 1350W driver. If you try to use an overlay file created with another driver, the file will not print. 14. Overlays -- Printing a file with an overlay uses twice the virtual memory of regular printing. Therefore, it is recommended that you increase your PC's virtual memory. 15. Printer Port (Windows 98/Me) -- Do not delete the USB port while the PagePro 1350W printer driver is installed. 16. Scaling (Windows 98/Me) -- If the scaling is set to over 199%, blank page(s) may be printed. Choose a lower driver resolution or scaling percentage to resolve this problem. 17. Uninstallation -- If you uninstall the printer driver, you must restart the PC to complete the uninstallation. Otherwise, some files are locked by the Windows operating system and therefore cannot be deleted. 18. Installation -- When the printer driver of PagePro 1350W is already installed, if you reinstall overwrite the printer driver of PagePro 1350W, a setup of PagePro 1350W Properties on application may not be reflected. Restart the PC to resolve this problem. ============================================================ VI. STATUS DISPLAY 1. Autocontinue setting -- The Autocontinue setting in the Maintenance window may be automatically enabled or disabled when a size error occurs. It is recommended that you reset Autocontinue in the Maintenance window whenever a size error occurs. 2. "Fuser Jam" message -- The Status Display displays a "Fuser Jam" error message if the printer's top cover is opened when the printer is turned on. 3. "Port Busy" message -- The Status Display may display a "Port Busy" status when the printer driver is sending data to the printer. However, the status should update itself when the driver finishes sending data. 4. "Printer not Attached" message -- The Status Display always looks for the default printer. Therefore, if the printer is not set up as the default printer, you receive a "Printer not attached" error message even if the printer is connected and turned on. 5. User Account(Windows 2000/XP) -- The Status Display displays "Fatal Spooler Error" when you are logged on as User Authority. Log on as Power User or Administrator Authority to resolve this problem. ============================================================ TRADEMARKS KONICA MINOLTA is a trademark or a registered trademark of KONICA MINOLTA HOLDINGS, INC. PagePro is a trademark or a registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All other trademarks are the property of their respective owners. Copyright (c) 2003 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All rights reserved.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.