support.txt Driver File Contents (polaroidpdc3035driver.zip)

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      Microsoft Windows 98 Second Edition
              README for Support
                 April 1999           
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(c) Copyright Microsoft Corporation, 1999


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CONTENTS
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SELF-HELP TOOLS TO FIND ANSWERS YOURSELF

DIRECT ASSISTANCE FROM A MICROSOFT TECHNICAL 
SUPPORT PROFESSIONAL

ADDITIONAL SUPPORT OPTIONS
------------------------------


If you have a technical question about Microsoft® 
Windows 98 Second Edition, refer to the Getting 
Started manual, check the Readme documents, or consult 
Help. If you still have a question, Microsoft offers 
technical support and services ranging from self-help 
tools to direct assistance from a Microsoft Technical 
Support Professional. 

NOTE: The services and prices listed here are available 
in the United States and Canada only. For information 
about how to get help in other countries, see Technical 
Support Worldwide later in this document.


SELF-HELP TOOLS TO FIND ANSWERS YOURSELF
========================================

Microsoft Technical Support Online
----------------------------------

This innovative site uses the cutting-edge technology 
of Microsoft to give you access to the most relevant 
technical information and resources to answer your 
support questions. Use the Troubleshooting wizards to 
easily diagnose and answer technical questions. Or 
select technical articles, programming aids, or commonly 
asked questions from the Microsoft Knowledge Base of 
over 75,000 articles. Visit http://www.microsoft.com/support/ 
today, and see how easy it is to find the answers 
you need.


DIRECT ASSISTANCE FROM A MICROSOFT TECHNICAL 
SUPPORT PROFESSIONAL
============================================


Standard No-Charge Support
--------------------------

Microsoft offers 90 days of no-charge support for retail 
versions of Microsoft Windows 98 Second Edition, including 
questions regarding Personal Web Server, beginning the first 
time you contact a Technical Support Professional.

If you have upgraded your Internet Explorer browser 
since you acquired Windows 98 Second Edition, you may be 
eligible for additional no-charge support. For more information,
see the Product Support topic in Internet Explorer Help.

To receive Standard No-Charge Support, in the United 
States, call (425) 635-7222, 6:00 AM to 6:00 PM Pacific 
time, Monday through Friday, excluding holidays. In 
Canada, call (905) 568-4494, 8:00 AM to 8:00 PM eastern 
time, Monday through Friday, excluding holidays. Toll 
charges may apply.

If your Microsoft product was preinstalled on or 
distributed with your personal computer, the personal 
computer manufacturer is responsible for providing your 
product support. Contact the manufacturer or source from
which you obtained your Microsoft product.

If you have a question regarding Microsoft Transaction 
Server, Microsoft Message Queue Server, or Microsoft 
Data Access Components, see the Pay-Per-Incident topic 
included in the Direct Assistance section of this Help 
file. 

NOTE: Support may be limited if you are running Windows 98 
Second Edition on hardware that is not on the Hardware 
Compatibility List. You can find the Hardware Compatibility 
List on your Windows 98 Second Edition disk or CD. However, 
the list is updated as necessary. To view the most current 
listing, see http://www.microsoft.com/hwtest/hcl.

Pay-Per-Incident Support
------------------------

If you require support after normal business hours, if 
your 90 days of Standard No-Charge Support for Windows 98 
Second Edition and Personal Web Server have expired, or if 
you need support for Microsoft Transaction Server, Microsoft 
Message Queue Server, or Microsoft Data Access Components, 
you can purchase Pay-Per-Incident Support as follows: 

If you have a question regarding Windows 98 Second Edition
or Personal Web Server, you can purchase Pay-Per-Incident 
Support for a fee of $35 US per incident in the United States 
by calling (800) 936-5700, 24 hours a day, seven days a week, 
including holidays. In Canada, for a fee of $45 CDN plus tax 
per incident, call (800) 668-7975, 8:00 AM to 8:00 PM eastern 
time, Monday through Friday, excluding holidays. 

If you have a question regarding Microsoft Transaction 
Server or Microsoft Message Queue Server, you can purchase 
Pay-Per-Incident Support for a fee of $195 US per incident 
in the United States or Canada by calling (800) 936-5900, 
24 hours a day, 7 days a week, including holidays. 

If you have a question regarding Microsoft Data Access 
Components, you can purchase Pay-Per-Incident Support for 
a fee of $95 US per incident in the United States or Canada 
by calling (800) 936-5800, 24 hours a day, seven days a 
week, including holidays. 

NOTE: Support fees for 800 phone calls will be billed to 
your VISA, MasterCard, or American Express credit card. 

Priority Annual Support
-----------------------

If you anticipate a high volume of support incidents, 
or need priority access to Microsoft Technical Support 
Professionals, you can purchase a Priority Annual Desktop 
Account. In the U.S., for more information or to purchase 
an annual account, at a cost of $295 US per 10 incidents, 
please call (800) 936-3500, 24 hours a day, 7 days a week, 
including holidays. To submit an incident against an 
existing account, call (800) 936-4700, 24 hours a day, 
7 days a week, including holidays. In Canada, for more 
information, to purchase an annual account at a cost of 
$295 CDN plus tax per 10 incidents, or to submit an 
incident against an existing account, please call 
(800) 668-7975, 8:00 AM to 8:00 PM Eastern time, 
Monday through Friday. 

Submitting Questions Via The Internet
-------------------------------------

In the U.S. and Canada, you can also submit your Standard 
No-Charge, Pay-Per-Incident, or Priority Annual support 
questions via the Internet by using Web Response. For 
more details, visit Microsoft Technical Support 
Online at http://www.microsoft.com/support/.
	

ADDITIONAL SUPPORT OPTIONS
==========================


Support Programs and Services
-----------------------------

Microsoft Technical Support also offers professional 
support programs and services for medium-sized and large 
businesses that require more than just standard incident 
resolution. For more information, see the Technical 
Support section of the Help file, or visit Microsoft 
Technical Support Online at http://www.microsoft.com/support/. 


Text Telephone
--------------

Microsoft text telephone (TTY/TTD) services are available 
for people who are deaf or hard-of-hearing. Using a TTY/TTD 
modem, in the United States dial (425) 635-4948. Using a 
TTY/TTD modem, in Canada dial (905) 568-9641.


Technical Support Worldwide
---------------------------

Support services and prices may vary outside the U.S. and 
Canada. For information on support available outside the 
U.S. and Canada, contact the local Microsoft subsidiary in 
your area. For a list  of worldwide Microsoft subsidiaries, 
see the Technical Support section of the Help file, or 
visit Microsoft Technical Support Online at http://www.microsoft.com/support/.

NOTE: The services and prices listed here are available 
in the U.S. and Canada only. Support services may vary 
outside the U.S. and Canada. For more information about 
support in other locations, contact your local Microsoft 
subsidiary. Microsoft’s support services are subject to 
Microsoft’s then-current prices, terms, and conditions, 
which are subject to change without notice.









Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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