------------------------------------------------------------------------ Sonic Simple Backup, Version 4.9 Copyright (c) 2003 Sonic Solutions. All Rights Reserved. ------------------------------------------------------------------------ Sonic Simple Backup is an easy-to-use program for backing up your important files and restoring them if something ever goes wrong with your computer. To use Sonic Simple Backup, simply open the program from the Windows Start menu and follow the on-screen instructions. This README.TXT files provides additional information you will find valuable. ------------------------------------- The following subjects are discussed: ------------------------------------- 1. Multiple SCSI Device Setups 2. Delay After Media Format, Media Initialize, or Canceled Backup 3. Disaster Recovery on FAT32 or DBCS systems 4. Booting from CD 5. USB and Firewire (1394) Devices 6. Sparse Files 7. Simple Backup and Active Desktop Applications 8. File Permissions for Backups and Restores 9. Restoring Data from CD-RW Media 10. Conflict with Microsoft System Restore 11. PCHealth Updates on Windows ME 12. Device Issues with Windows Media Player 7.0 13. Disaster Recovery on ATAPI Hard Disks Larger than 8GB 14. Recording Disabled After Restore 15. System Crashes During Installation 16. Hardware Problems After Disaster Recovery 17. If a Backup Spans More Than One CD-R or DVD Disc, the Final Disc is Closed 18. Backup Size Limitations 19. Disaster Recovery and Windows XP Service Pack 1 20. Accessibility 1. Multiple SCSI Device Setups ------------------------------------------------------------------------ If you are receiving an error indicating that the controller is not responding and you have more than one device on your SCSI chain, make sure the Enable Disconnection option in your SCSI controller's BIOS setup is set to Yes (On). If this option is off, the Windows miniport driver causes a SCSI bus reset when your hard drive or CD-ROM is idle for more than 10 seconds. The reset causes the backup device's current operation to abort. To set the Enable Disconnect option: 1. Enter your SCSI controller's BIOS. For example, press and hold the CRTL-A keys (for Adaptec controllers) during the computer's boot sequence. 2. Switch ENABLE DISCONNECTION to YES (ON). Sometimes this option displays as Disconnect/Reconnect. Refer to your hardware manual for more information on this option. 2. Delay After Media Format, Media Initialize, or Canceled Backup ------------------------------------------------------------------------ A delay of a few seconds to several minutes may result after canceling a format or initialize operation. Delays may also occur after you cancel a backup job. Hard disk activity will occur while information is removed from the catalog. Longer delays occur if the medium contains a large number of files. 3. Disaster Recovery on FAT32 or DBCS systems ------------------------------------------------------------------------ Smartdrv.exe is a DOS-based disk caching program that can significantly reduce the time it takes to perform a Disaster Recovery on Windows 98 and ME systems. Simple Backup uses smartdrv.exe except on double-byte language systems and some others where it is known to cause memory errors. Simple Backup activates SmartDrive during Disaster Recovery by adding the line "SMARTDRV 4096" to the autoexec.bat file. In some languages the line is disabled using the "rem" command. You can activate Smartdrv by removing the rem command and rebooting your system. If you experience memory error messages, replace the "rem" command, and reboot again. To open autoexec.bat, select Run from the Windows Start menu, type "sysedit" in the Run dialog box, and click OK. 4. Booting from CD ------------------------------------------------------------------------ Some system configurations do not support booting from CD. For more information on determining if your system is equipped for SCSI or IDE bootable functionality, contact your SCSI controller vendor or system manufacturer. 5. USB and Firewire (1394) Devices ------------------------------------------------------------------------ USB and Firewire (1394) devices are not supported in Windows 95 or Windows NT Workstation. Disaster Recovery functionality will not be available for any operating system when using a USB or Firewire device. 6. Sparse Files ------------------------------------------------------------------------ A significant difference between the estimated size and the actual byte count may occur if your operating system is set to use sparse files. The reported difference will have no effect on the integrity of your data. 7. Simple Backup and Active Desktop Applications ------------------------------------------------------------------------ Simple Backup may report file miscompares of your Active Desktop applications if they are enabled during a backup. This is normal behavior as these applications are dynamically updated and therefore will not match archived copies. 8. File Permissions for Backups and Restores ------------------------------------------------------------------------ In order to back up and restore all data files on your computer, you must have the proper permissions to these files. Having READ permission to a file allows you to back it up, but you must have WRITE permission in order to restore it. A System Administrator, or a USERID with the Backup Operator permission level is required to backup and restore your operating system, and all data files on your computer. 9. Restoring Data from CD-RW Media ------------------------------------------------------------------------ Not all CD-ROM drives can read CD-RW media. When restoring data from CD-RW (CD re-writable) media, you may need to use your CD-RW drive to read the media. 10. Conflict with Microsoft System Restore ------------------------------------------------------------------------ In Windows ME and XP, Microsoft System Restore periodically creates restore points to which you can return your system in the event of a system error or data loss. If you format your hard drive, then use Simple Backup to recover your system, these restore points cannot be restored. 11. PCHealth Updates on Windows ME ------------------------------------------------------------------------ PCHealth performs automatic updates to your Windows ME (Millennium Edition) system via the Internet. Simple Backup may not be able to restore PCHealth directories if an update occurs during a backup or restore. Also, if a PCHealth update occurs after you perform a backup, you may receive errors when attempting to compare these files. To avoid this conflict, ensure that your PCHealth updates do not occur during a backup or restore operation. For information on how to re-schedule your PCHealth updates, consult your Windows ME documentation. 12. Device Issues with Windows Media Player 7.0 ------------------------------------------------------------------------ A conflict may exist between Simple Backup and early versions of Windows Media Player 7.0. If Simple Backup no longer detects the devices attached to your system after installing Media Player 7.0, you must reinstall Simple Backup. 13. Disaster Recovery on ATAPI Hard Disks Larger than 8GB ------------------------------------------------------------------------ ATAPI hard disks greater than 8 GB require Service Pack 4 (SP4) to be seen correctly in Microsoft Windows NT. Therefore, the Disaster Recovery disks may be SP1 by nature and not see these drives. There are 2 known workarounds for this issue. 1. Copy the ATAPI.SYS file from an installation of Windows NT that has SP4 or greater. Then, replace the version on the Disaster Recovery disk with the newer version. This should allow the hard drive to be seen from Disaster Recovery. Or, 2. Reinstall the Operating System, apply the same Service Pack level that was present at the time of backup and do the restore from Windows NT. Reboot the machine after the restore, as prompted. 14. Recording Disabled After Restore ------------------------------------------------------------------------ Restoring the System State on computers running Windows XP can occasionally cause the operating system to disable your recorder drive's ability to record data. This can be remedied by performing the following steps: 1. In My Computer, right-click your recorder drive. Select Properties from the shortcut menu. 2. Select the Recording tab from the Properties dialog box. 3. Click on the "Enable CD recording on this drive" checkbox. 4. Restart your computer. 15. System Crashes During Installation ------------------------------------------------------------------------ On Windows 9x systems, conflicts affecting Simple Backup can occur when too many programs or Windows applications compete for the attention of your backup device. If drivers from too many such programs are loaded on your computer, attempting to install Simple Backup can cause your computer to stop working. A blue stop screen may appear on your monitor. If this happens, restart your computer, remove one or more unneeded programs that use your backup device, and install Simple Backup again. 16. Hardware Problems After Disaster Recovery ------------------------------------------------------------------------ The Recovery Wizard lets Windows 2000 and Windows XP users restore computer hardware settings while performing a Disaster Recovery. Select this option to restore your hardware settings to the state they were in at the time your Disaster Recovery Set was created. Do not select this option if your hardware configuration has changed since your DR Set was created. Even with this option selected, devices that aren't recognized by the Windows installation program may not be fully functional after your computer is restored. In either case, if you experience hardware problems after performing a Disaster Recovery, reconfigure your hardware device using the Windows Device Manager. Consult your Windows documentation for further assistance. 17. If a Backup Spans More Than One CD-R or DVD Disc, the Final Disc is Closed ------------------------------------------------------------------------ A CD-R or DVD disc can generally be used to hold more than one backup, as long as there is space available on the disc. However, if a backup does not fit on a single CD-R or DVD disc, you will be asked to insert a new blank disc so the remaining files can be copied. At the conclusion of your backup, the final disc in your Backup Set will be closed, and you will not be able to add any additional files to it. This occurs even if only a single file is copied to this final disc. To get the most from your media, there may be times when it’s advisable to start a backup using a blank disc, rather than continuing with a disc that is nearly full. 18. Backup Size Limitations ------------------------------------------------------------------------ A backup can span no more than 32 pieces of media. If the backup has not finished when this limit is reached, the job will be aborted and you will have to start over. 19. Disaster Recovery and Windows XP Service Pack 1 ------------------------------------------------------------------------ Some versions of Windows XP Service Pack 1 do not support automated Disaster Recovery. If this is a problem for your system, you will be notified when you attempt to create a Disaster Recovery Set using the Recovery Wizard. You will be directed to a Help topic that explains an alternate method to recover your data, applications, and operating system after a hard drive failure. 20. Accessibility ------------------------------------------------------------------------ Sonic Simple Backup has been designed with a commitment to accessibility. It is compatible with Microsoft's accessibility utilities and many third-party assistance products. Keyboard shortcuts are available for all major operations and menu items. In addition, all help screens and documentation have been provided in HTML or PDF formats that can be read by standard text readers. Program functions and menu items can be accessed from the keyboard without using a mouse. Sonic Simple Backup follows standard Microsoft navigation techniques and keyboard shortcuts. Screen navigation from the keyboard is typically achieved using the Tab key to move from function to function, the arrow keys to select options within a function, and the Enter key to activate your selection. The current active area of the screen is enclosed with a rectangle formed by dotted lines. Pressing the Tab key moves the rectangle to the next active area. Holding down the Shift key and pressing the Tab key reverses the tabbing order, making it easy to return to the last active area of the screen. Operations available from the program menus can also be accessed from the keyboard. Routine functions such as opening a file, saving a file, and printing a file can be performed using standard Microsoft keyboard shortcuts. For instance, Control+S saves your work in most programs. There are many more menu items that are unique to Sonic Simple Backup. These can be reached using the standard system of accelerator or "hot" keys. To open a menu from the keyboard: 1. Begin by noting that every menu item has a single letter underlined. The underlined letter is the key to accessing most menu items. If the underlines are not visible, press the Alt key. 2. Hold down the Alt key and press the letter on the keyboard that is underlined in the menu item you wish to access. To open the File menu, for instance, you would press Alt+F. 3. The menu is now open. It may have many options and perhaps several submenus. The name of each option or submenu will have one underlined letter. Press the corresponding letter on the keyboard to access the desired menu item. 4. When the desired menu item is reached, press Enter. If the menu closes before you have a chance to make your final selection, you will have to repeat the process from the beginning. Not all menu items in all programs have accelerator key access. You can also choose secondary menu items by opening the main menu and pressing the Up or Down arrow key until the desired item is highlighted. Press Enter to activate your choice, or the Right arrow key to open the next submenu. Useful Keyboard Shortcuts To do this ... Press these keys ... Open Help F1 Duplicate a mouse click Use the Tab and arrow keys to reach the desired function or menu item then press Enter. Duplicate a right-click Use the Tab and arrow keys to of the mouse reach the desired program function or menu item then press Shift + F10. Open the Start menu Windows logo key Open Windows Explorer Windows logo key + EDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.