XIRCOM REALPORT ETHERNET 10/100+MODEM 56
XIRCOM CREDITCARD ETHERNET 10/100+MODEM 56
Software Release 2.70
November 15, 2000
================================================================
The driver software in this release works with the following
Xircom products:
Product Name Model Number
------------ ------------
RealPort Ethernet 10/100+Modem 56 REM56G-100
CreditCard Ethernet 10/100+Modem 56 CEM56-100
DISCLAIMER
----------
THE INFORMATION IN THIS DOCUMENT APPLIES TO BOTH REM56G AND CEM56,
UNLESS OTHERWISE NOTED. REM56G AND CEM56 USE THE SAME DRIVER
SOFTWARE.
Thank you for purchasing your Xircom RealPort Ethernet 10/100
+Modem 56 (REM56G-100) or CreditCard Ethernet 10/100+Modem 56
(CEM56-100). Xircom has done everything to ensure that our
adapters are compatible with the widest range of notebook PCs
possible.
Xircom is equally committed to customer satisfaction and timely
response to the needs and concerns of our customers.
If you have compatibility issues related to your specific
environment, or require additional information, please refer
to your Xircom RealPort Ethernet 10/100+Modem 56 or CreditCard
Ethernet 10/100+Modem 56 User's Guide.
Remember to register your Xircom adapter to receive information
about future software upgrades and new products.
CONTENTS
========
1) REM56G-100 and CEM56-100 Characteristics
2) What's New in the 2.70 Software Driver Release
3) Release Notes/Known Limitations
4) Card and Socket Services in Windows NT 4.0
5) V.90 Configuration and Use Information - S109 Register
6) Creating a Disk Install
7) Modem Script Files
8) Machine Specific Notes
9) Xircom Customer Support
1) REM56G and CEM56 CHARACTERISTICS
================================
This release of the RealPort Ethernet 10/100+Modem 56 and
CreditCard Ethernet 10/100+Modem 56 supports the following
features:
-REM56G provides Integrated Ethernet, modem and telephone
pass-thru connectors.
-Auto-negotiation of either 10Mbps or 100Mbps Ethernet networks
with simultaneous modem connections.
-Full suite of network driver support - Allows 10Mbps or
100Mbps connections across a wide range of operating systems
and networks, including native 32-bit NDIS3 driver support for
Windows 95 and Windows NT.
-56K modem technology which allows access to information and
e-mail on corporate networks, the Internet, and other online
services at speeds up to 56Kbps over standard phone lines. K56
technology enables speeds up to 56Kbps when data is
downloaded.
Upstream data sent from the user travels at the standard V.34
rate. The modems at both ends of the connection must support
56K protocols (V.90/K56Flex) in order to achieve 56Kbps
speeds.
-Please see the Xircom Web site (http://www.xircom.com) for the
latest modem software for your REM56G-100 or CEM56-100.
-Windows 3.X installation program - Automatically configures
both PC and NOS setup directly from Windows versions 3.1 and
3.11.
-SNMP network management agent - Allows portable PC's to be
managed using SNMP-based network management software.
-HotSwap support - Supports easy replacement of one card with
another while power is on, as well as the ability to
gracefully disconnect from the network.
-Models available:
- REM56G-100BTX
- CEM56-100MD
- CEM56-100BTX
- CEM56-100BC
2) WHAT'S NEW IN THE 2.70 SOFTWARE DRIVER RELEASE
==============================================
-Improved Windows NT 4.0 installation.
-Improved automatic NDIS driver selection.
-New advanced driver keywords, see features section
-Real mode drivers have improved compatibility with drive
imaging software such as Ghost and Drive Image Pro.
-Difficulties using real mode drivers on O2 Micro CardBus
controllers have been resolved.
-This release now includes the Xircom RealView Utility. See the
RealView help documentation for more information.
3) RELEASE NOTES/KNOWN LIMITATIONS
===============================
Please note that the 'Xircom Program Group' and related
utilities are no longer created during installation. To install
the 'Xircom Program Group' and related services, insert the
Xircom CD-ROM, go to 'START','RUN' and type "D:\SETUP.EXE".
Supported Environments
----------------------
The following driver types are included with this release:
-NDIS3 Driver for Microsoft Windows NT (Ver. 3.51, 4.0),
Windows 95, and Windows 98 (CEM56.SYS)
-NDIS4 Driver for Microsoft Windows NT 4.0 and Windows
95 (OSR2), and Windows 98 (CEM56N4.SYS)
-NDIS5 Driver for Microsoft Windows 200, Windows 98 and
Windows Millenium (CEM56N5.SYS)
-NDIS3 Driver for Microsoft Windows NT (Ver. 4.0) and Softex
or Phoenix Card and Socket Services (CEM56NT.SYS)
-32 bit Novell .LAN driver and installation support file for
use in a Netware server environment (XCEM.LAN, XCEM.LDI).
-OS/2 ODI Driver (XCEMODI.OS2)
-OS/2 NDIS2 Driver (XCEMNDIS.OS2)
-DOS ODI Driver (XCEMODI.COM)
-DOS NDIS2 Driver (XCEMNDIS.EXE)
-Packet Driver (XCEMPD.COM)
-Diagnostic test program (XCEMTEST.EXE)
-Modem test program (MDMTESTW.EXE)
-Modem Enabler (CMENABLE.COM)
Features
--------
The following features are available in this release:
-Automatic NDIS Driver Selection
This driver release now supports automatic NDIS version
selection for installs under Windows 9x and Windows 2000.
The network property page tab of the CEM56 has a new entry
"NdisVersion". This entry contains the following:
Under
Windows 95: AutoSelect, NDIS3
Windows 95OSR2: AutoSelect, NDIS3, NDIS4
Windows 98: AutoSelect, NDIS3, NDIS4, NDIS5
Windows 98SE: AutoSelect, NDIS3, NDIS4, NDIS5
Windows 2000: "NdisVersion" does not exist and NDIS5 is the
default driver. The Ndis Switcher is not used with Windows
2000.
AutoSelect (the default) will choose the highest NDIS version
supported by the OS. The user can also manually switch
between the different supported versions of NDIS by going to
NdisVersion in the network properties of the adapter and
selecting the desired driver.
Only drivers supported by the particular OS will be shown.
NDIS switching is not supported in Windows NT 4.0. The NDIS4
driver will be installed by default by pointing to the root of
the CD or of Disk 1 if diskettes are created. The NDIS3 driver
may be installed by pointing to the \NDIS3 subdirectory.
-Dynamic Link:
This release contains a resolution for TCP/IP problems that
occur when the same network is accessed via a LAN connection
and then subsequently via a remote dial-up connection in
Windows 95/98.
Typically, when the computer is connected to the network via
the LAN, routing tables are constructed that direct packets
intended for the network to the LAN interface. If the computer
is then used remotely and an attempt is made to connect to the
same network via dial-up networking, these packets may not be
routed to the dial-up interface, because the presence of the
active LAN interface results in the system continuing to route
packets to it instead.
In such instances, the simplest solution is to remove the LAN
interface from the computer. However, in the case of a multi-
function adapter, this solution cannot be used.
The drivers included with this release support a configuration
keyword named "DynamicLinkDetect" to overcome this difficulty.
The value of this keyword (ON or OFF) can be set by going to
Control Panel/Network/Xircom Ethernet + Modem 56
(Network Interface)/Properties/Advanced. The default value is
ON. The activity governed by this keyword operates as follows:
ON - The ethernet interface is always active once the adapter
is initialized by the driver. An ethernet cable need not
be connected to the port at boot time for the network
side of the adapter to initialize. If the cable is
plugged in later, or unplugged and then re-connected,
the adapter will dynamically detect the presence of the
link and connect to the LAN. This is the setting
recommended unless the symptoms described above are
encountered.
OFF - The ethernet interface will only be initialized by the
driver if an active connection to the network is present
at boot time. If the presence of an active link is not
detected, the ethernet portion of the card will shut
down.
As a result the operating system will "assume" that the
interface is not present, and no packets will be routed
to it. This will eliminate the IP routing symptoms
discussed previously.
-Initialization Delay:
Certain switches and routers are unable to immediately forward
network traffic when a network adapter first establishes link
to one of their ports due to initialization delays (generally
while routing tables are being updated). This problem is most
commonly seen when the network adapter is connected directly
to ports on the switch. This may cause an initial DHCP
request to fail or prevent login to a server. The adapter
by default(when used under some operating systems) will have
almost no delay between link and the initial network request.
A new keyword, Initialization Delay, has been added to the
adapter's advanced properties which will prevent forwarding
of network requests for a user-selectable period of time.
Delays can be added ranging from one to sixty seconds. In
most cases adding a delay in the one to three second range
will be sufficient to resolve the problem.
Known Limitations
-----------------
-Use of ODI drivers (.ODI or .LAN) with Novell's Client32 in
32 bit environments (Windows 95/98, Windows NT) is no longer
supported. The XCEMLAN.INF file (previously located in the
\LAN subdirectory), which was used to support the XCEM.LAN
driver on these platforms has been removed. Novell is no
longer supporting these driver types in these environments.
However, the XCEM.LAN and XCEM.LDI files are still provided
in the \LAN subdirectory to support use in a Novell Netware
Server environment if that is desired.
-In order to achieve 56Kbps connects (V.90 or K56flex), there
can be only one digital to analog conversion between the
connecting modems. Also, the modems at both ends of the call
must be 56K compatible to achieve 56K speeds; otherwise a
standard V.34 connection (maximum 33.6Kpbs) will be
negotiated.
Current FCC regulations limit download speeds of the modem
to 53Kbps.
-Full-duplex Ethernet transmission is only supported on 10Mbps
networks. This feature is only available when the Adapter is
connected to switched full-duplex 10Mbps Ethernet hubs.
-In order to connect to a 100Base-TX Ethernet network,
Category 5 unshielded twisted pair (UTP) network cable
terminating in a male RJ-45 connector must be connected
to a 100Mbps hub or switch. Check with your LAN
Administrator if you are not certain of your network speed
and infrastructure.
-Under OEM Service Release Version 2 of Win95 (OSR2), the
multi-function parent device may be displayed under the
Modem category in addition to the modem device. The modem
device string is:
"Modem of Xircom 10-100+56". The other device listed
represents the parent multifunction device.
-When using QmodemPro in DOS with XCEMODI.COM in SHAREIRQ
mode, modem performance will be slow. Xircom recommends
using MODE IO to improve performance.
-Using Windows NT 4.0 with Microsoft Service Pack 1 may cause
some portable PCs to lock up on Shutdown or Restart. Updating
to Microsoft Service Pack 3 or later resolves this issue.
-When installing on some notebooks under Windows NT 4.0 with
Microsoft Service Pack 4, a library procedure error
associated with the GetPCMCIAConfig procedure may be
encountered. If this occurs, it is advised to update to
a later Service Pack version or return to Service Pack 3.
-If you experience intermittent times where the modem will not
respond to an AT Command while running CMENABLE.COM on a
portable that uses the TI1130 PCMCIA Controller, run XCEMTEST
and choose the test function to determine the IRQ the card is
using and run CMENABLE COMIRQ=x where x is the IRQ determined
by XCEMTEST. See the User's Guide for additional information
on using XCEMTEST.
-The COM Port Monitor Utility (XCOMMON) must be launched prior
to any communication applications in order for it to
function.
-In Windows 95 or Windows 98, the REM56G or CEM56 is
configured to install the modem at I/O address 02E8 on
COM4 by default. In some computers, other hardware or
virtual ports are already installed that are using these
resources in some manner, and the presence of these devices
will cause the modem to install on COM5. Some applications
may not be able to access the modem in such cases. In order
to correct this and move the modem to a conventional COM port
location (COM1 through COM4), try the following:
Solution 1
If your computer contains an Infra-red serial port or a
standard serial port that is not being used, disable this
device in both the computer's system BIOS and in Windows
via the Device Manager.
Then reboot the computer. In many cases, Windows will then
re-assign the modem to the resources that are now open
(typically I/O address 02F8, COM2) and the situation will
be corrected.
Solution 2
If you are unable to disable such devices or Windows fails
to re-assign the port used, try the following:
1. Go to the Device Manager. Locate the
"Multifunction Parent"
device entry for the REM56G-100 or CEM56-100 (this may
be located in either the Modems group or the Multifunction
Adapters group). Double click this entry.
2. Click the Resources tab. Uncheck the box labeled "Use
Automatic Settings".
3. Note the Basic Configuration number the adapter is
assigned to (in most cases this will be 0000). Choose a
different Basic Configuration number to assign the modem
to the port desired according to the following scheme:
Basic Configuration 0005 - I/O address 03E8, COM3
Basic Configuration 0006 - I/O address 02F8, COM2
Basic Configuration 0007 - I/O address 03F8, COM1
We have found the first choice (0005, 03E8, COM3) to be the
best selection in most instances.
4. Once the new configuration is selected, click OK. A
warning message will be displayed indicating you have
made manual changes and asking if you wish to continue.
Click Yes. After a few seconds, the modem will be assigned
to the new settings and the problem should be corrected.
-On some computers running Windows NT 4.0, if NT networking
functionality has not already been installed, lockup and/or
"blue screen" symptoms may be encountered when installing the
REM56G or CEM56 adapter along with networking. This has been
observed primarily on computers that support CardBus. The
following workarounds for this situation have been found to
be successful:
Solution 1
Perform the installation of Windows NT networking WITHOUT the
REM56G or CEM56 adapter in the computer. Assign resources
that are appropriate for your computer. Once the installation
process has completed, shut down the computer and insert the
REM56G or CEM56 adapter in the computer and then reboot.
Solution 2
When initially installing networking, choose the "MS Loopback
Adapter" from the adapter list instead of installing the
REM56G-100 or CEM56-100 at this time. Once networking is
installed, reboot the computer, remove the "MS Loopback
Adapter" from the configuration, and install the REM56G
or CEM56 according to the instructions in your User's Guide.
Solution 3
In some cases, it is necessary to install the REM56G or CEM56
while installing networking for the purposes of joining a
Domain. This is true in the case of an unattended installation
to an NT domain server. In such cases, Xircom recommends
obtaining an updated version of PCMCIA.SYS from Microsoft. At
the time of this publication this file could be obtained via
ftp at the following URL:
ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/
hotfixes-postSP3/pcm-fix/
You can also use the PCMCIA.SYS file from another computer
that has Service Pack 3 or later installed.
Rename the existing PCMCIA.SYS located in the
\I386 directory.
Copy the updated version to the \I386 directory.
In a case in which Windows NT has already been installed but
networking has not and the need exists to join a domain in
this manner, overwrite the PCMCIA.SYS file that currently
exists in the \%systemroot%\system32\drivers directory with
the new one. You should then be able to install the REM56G or
CEM56 while installing networking without difficulty.
-With CEM56, the following devices are known to have
performance issues at 100Mbps when using the RJ45 connector
with the CEM56-100BC cable (CABLE-MOD212):
-NETWORTH - SERIES 1000 100BASE-TX CLASS II REPEATER
-COMPAQ - NETELLIGENT 1108 100BASE-T CLASS II REPEATER
-ASANTE - PLUG-AND-PLAY 100TX HUB /12
-BAY NETWORKS - BAY STACK 100BASE-T (without CE Mark,
version with CE Mark works fine)
-Use of Card and Socket Services in a real mode environment
is no longer supported by the real mode drivers (XCEMODI.COM,
XCEMNDIS.EXE, XCEMODI.OS2, XCEMNDIS.OS2).
-PCMCIA adapters may feel hot to the touch after prolonged
periods of normal use in some environments. This is normal
and is not known to affect operation of the Xircom card, the
host computer, or any other peripheral device. However, to
avoid discomfort, use caution when removing the card from
your computer after extended use (see your computer manual
for removal procedures).
Other Notes
-----------
-Documentation regarding unattended installations of Windows
NT 4.0 is no longer included in this release. Please
download 'XIRCUNAT.EXE' from the utilities section on Xircom's
web site at www.xircom.com for information concerning such
procedures.
4) CARD AND SOCKET SERVICES IN WINDOWS NT 4.0
==========================================
With this release, full functionality with several types of
Windows
NT third-party Card and Socket Services software is now
available.
Supported packages include:
Phoenix CardExecutive versions 2.18 and above
Softex versions 2.18 and above
SystemSoft CardWizard versions 4.0 and above
The following items and instructions are pertinent when
installing in these environments:
-If Windows NT Service Pack 4 is installed, the file NDIS.SYS
(located in the WINNT\SYSTEM32\DRIVERS directory) may need to
be replaced with the NDIS.SYS file included with either Service
Pack 3, or a later Service Pack should be used. This is known
to be an issue with SystemSoft Card Wizard.
-The Phoenix CardExecutive and Softex packages require the use
of a special set of drivers for the Xircom adapter. These
drivers are located in the \CEMNT subdirectory on the Xircom
CD-ROM. The installation procedure for these drivers differs
somewhat from the standard Windows NT installation procedure
described in the Xircom help documents.
To install the adapter with Phoenix CardExecutive or Softex,
perform the following steps:
Caution: Do not insert the Xircom CD-ROM until instructed to
do so in step 3.
1. With Windows NT 4.0 running, connect cables and insert the
RealPort Ethernet 10/100+Modem 56 into the PC Card slot. The
"PCMCIA Card Not Configured" screen will appear.
2. On the "PCMCIA Card Not Configured" screen, select "Install
the driver that was provided with the PC Card" and click OK.
The "Path Not Found" screen will appear.
3. When the "Path Not Found" screen appears, insert the Xircom
CD-ROM and type the path to the \CEMNT directory (for example,
D:\CEMNT). Click OK.
4. The Xircom Ethernet 10/100+Modem 56 for Softex - Properties
window will display default network and modem settings. Click
Continue.
5. The "PCMCIA Configuration Complete" screen will appear.
Click OK. Restart the computer by clicking Yes if prompted,
or by clicking Start, Shut Down, Restart.
6. When Windows NT restarts, click Start, Settings, Control
Panel, and double-click the Modems icon.
7. At the Install New Modem screen, the "Don't detect my
modem"
item should NOT be checked. Click Next.
8. Windows NT will detect the Xircom modem as a Standard
Modem.
Click Change.
9. On the screen showing Manufacturers and Models, click Have
disk.
10. On the "Install from Disk" screen, type the path to the
\CEMNT directory on the Xircom CD-ROM (for example, D:\CEMNT)
and click OK.
11. On the Install New Modem screen, verify that "Modem of
Xircom 10-100+56" is selected, then click OK.
12. On the Install New Modem screen verifying the selection,
click Next, and on the following screen, click Finish.
13. On the Modems Properties screen, click Dialing Properties
to set up dialing properties (not necessary if a modem has
been previously installed), then click Close.
14. Use Start/Run to run SETUP.EXE from the Xircom CD-ROM.
Xircom utilities and online documentation will be copied to
your hard drive and installed under Start/Programs/Xircom
Utilities.
15. Restart the computer by clicking Yes if prompted, or by
clicking Start, Shut Down, Restart.
After Windows reloads, Xircom CountrySelect software will
launch.
Select the country from which you are calling, or select
"United States or Canada" (default) and click Save.
5) V.90 CONFIGURATION AND USE INFORMATION - S109 REGISTER
======================================================
Current released firmware for Xircom 56K modem products now
includes support for the V.90 56K modem standard. This firmware
is designed to initially attempt to make a V.90 connection, and
then fall back to K56flex if the host being dialed does not
support V.90. However, the host being dialed must support V.90
autodetect in order for a V.90 connection to be initiated by
default. At this point in time some V.90 hosts do not yet
support autodetect. In such cases it will be necessary to
issue an ATS109=2 command to the modemin order to force a
V.90 connection.
Please note that if this command is used and a V.90 connection
is not achieved the modem will fall back directly to V.34.
When S109=2,fallback from V.90 to K56Flex is disabled.
To set this value back to the default, issue an ATS109=1
command.
In summary, the values of this register and the resultant
behavior are:
S109=1 (default) - Negotiates initially at V.90 if host supports
V.90 autodetect. If host does not support
V.90 autodetect or does not support V.90 at
all, will negotiate back to K56flex.
S109=2 - Forces V.90 for PCM connects. If host does
not support V.90, falls directly back to
V.34.
Changing the value of the S109 register can be implemented via
the following means:
-When using a terminal emulator program, enter ATS109=n
(where n is the value desired).
-To implement with Windows 95/98/NT dial up networking,
go to Control Panel\Modems. Highlight the Xircom modem
and click Properties. Click Connection\Advanced. Enter
S109=n (where n is the value desired) in the Extra
Settings box.
6) CREATING A DISK INSTALL
=======================
If you need a diskette version of the software for installation
on a system without a CD-ROM, the CD-ROM includes three
directories DISK1, DISK2, DISK3, and Disk4 which contain files that can
be copied to diskettes. This can be done manually or by running
MAKEDISK.BAT. DISK1 includes drivers for DOS and Windows 3.x. DISK2 includes
drivers for Windows 9x, Windows NT, Millenium, and Windows 2000. Disk3 includes all the
files for Xircom's utilities. Disk4 includes all the files neccessary to
install and run Realview.
7) MODEM SCRIPT FILES
==================
This release contains modem script files which are located in
the SCRIPTS subdirectory. Consult the SCRIPTS.TXT file in this
directory for instructions on using these modem script files.
8) MACHINE SPECIFIC NOTES
======================
ThinkPad 760ED
--------------
-Xircom recommends disabling the IR port and built-in modem,
then using interrupt 9. ThinkPad utilities that aid in
configuring the 760ED are available from IBM's web site.
ThinkPad 760XD
--------------
-Xircom recommends disabling the IR and Serial ports, then
using COM1 for the Xircom modem and interrupt 9. IBM's
internal MWave modem should be placed at COM2.
Toshiba Portege 660CDT
----------------------
-In Windows 9.x, all Xircom references under CardWork in
the Registry and all Tranxit references in the SYSTEM.INI
must be removed for proper installation using the CEM56.SYS.
-Card and Socket Services (CS/SS) must also be removed from
the CONFIG.SYS.
Panasonic CF-62
---------------
-When using CEM56.SYS under NT 4.0, the driver fails to
initialize.
NEC 2400
--------
-When using CEM56.SYS under Windows 95 or NT 4.0, the Plug
& Play setting in the BIOS must be set to: NO.
Sharp 9020
----------
-When using CEM56.SYS under Windows 95, remark out the Tranxit
references in the SYSTEM.INI. Also, remove the SXIRC027.INF
and NETXIR.INF from the \windows\system\inf directory.
9) XIRCOM TECHNICAL SUPPORT
========================
Technical support for your Xircom product is available via the
World Wide Web 24 hours a day (http://www.xircom.com/support).
Information regarding phone or fax support is indicated below.
XIRCOM CORPORATE
North and South America
-------------------------------------------
Xircom, Inc.
Corporate Headquarters
2300 Corporate Center Dr.
Thousand Oaks, CA 91320
Shipping Address:
2101 Corporate Center Dr.
Thousand Oaks, CA 91320
Sales Support.............. (800) 438-4526
Sales Support.............. (805) 376-9300
Technical Support.......... (805) 376-9200
24-Hr Fax - Corporate...... (805) 376-9311
24-Hr Fax - Sales Support.. (805) 376-9220
24-Hr Fax - Tech. Support.. (805) 376-9100
24-Hr Internet...... http://www.xircom.com
HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri
HOURS (Support): 5 a.m. to 5 p.m., Mon-Fri
XIRCOM EUROPE
Europe, Middle East, and Africa
------------------------------------------
Xircom Europe N.V.
Veldkant 31
B-2550 Kontich, Belgium
Sales Support.......... +32/(0)3 450.08.11
24-Hr Fax.............. +32/(0)3 450.09.90
Technical Support Telephone Numbers
Native English........ +32/(0)70 233 307
Native German......... +32/(0)70 233 850
Native French......... +32/(0)70 233 851
Native Dutch.......... +32/(0)70 233 852
Native Italian........ +32/(0)70 233 376
24-Hr Internet...... http://www.xircom.com
HOURS (Sales): 9:00 to 17:00, Mon-Thu;
to 16:00, Fri
HOURS (Support): 9:00 to 18:00, Mon-Fri
Regional Sales and Marketing Offices
------------------------------------
Xircom France SARL
41 bis avenue de l'Europe
BP 264
F - 78147 Velizy CEDEX
France
Sales Support......... +33/(1) 34 63 09 40
24-Hr Fax ............ +33/(1) 34 63 09 41
Xircom Deutschland GmbH
Airport Business Center
Am Soldnermoos 17
85399 Hallbergmoos
Germany
Sales Support........ +49/(0)89 607 68 350
24-Hr Fax ........... +49/(0)89 607 68 355
Xircom Italy SRL
Via Giovanni da Udine, 34
20156 Milano
Italy
Sales Support.......... (+39) 02 3809.3605
24-Hr Fax.............. (+39) 02 3809.3606
Xircom AB
Kanalvagen 10C
S - 194 61 Upplands Vasby
Sweden
Sales Support........ +46/(0) 8 590.332.80
24-Hr Fax ........... +46/(0) 8 590.717.81
Xircom U.K. Ltd.
Worting House
Basingstoke
UK - Hampshire RG23 8PY
Sales Support........ +44/(0) 1256 332 552
24-Hr Fax ........... +44/(0) 1256 332 553
XIRCOM ASIA PACIFIC
Asia Pacific
------------------------------------------
Xircom Asia Pacific (Pte) Ltd
1 Kim Seng Promenade #15-01
Great Word City East Tower
Singapore 237994
Sales Support................ +65 732 5001
Technical Support............ +65 732 2245
24-Hr Fax ................... +65 732 5002
24-Hr Internet...... http://www.xircom.com
HOURS: 9:00 to 17:00, Mon-Fri
Regional Sales and Marketing Office
-----------------------------------
Xircom Australia Pty Ltd
Level 12, 80 Mount Street
North Sydney, NSW 2060
Australia
Sales Support............. +61 2 8923 7000
Technical Support......... +61 2 8923 7090
24-Hr Fax................. +61 2 8923 7099
24-Hr Data Lines - BBS.. +61(02) 9911 7758
XIRCOM JAPAN
Japan
------------------------------------------
Xircom Japan KK
Tohtam Building 2F
3-10-5 Shibuya
Shibuya-ku Tokyo 150-0002
Japan
Sales Support............. +81-3-3407-0033
Technical Support..... +81 (0) 3 3407-1900
24-Hr Fax................. +81-3-3407-0180
24-Hr Internet...... http://www.xircom.com
24-Hr Email........... japan_ts@xircom.com
HOURS: 9:00 TO 17:00, Mon-Fri
WORLDWIDE ELECTRONIC SUPPORT
------------------------------------------------------------
Xircom Technical Support
24-Hr Internet....... http://www.xircom.com
------------------------------------------------------------
Thank you for making Xircom a part of your network.
Xircom acknowledges all tradenames and trademarks used in this
document as the property of their respective owners.
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.