1. xj4c-e.exe Driver
2. readme.txt File Contents

readme.txt Driver File Contents (xj4c-e.exe)

Xerox DocuPrint XJ4C Release Notes

The latest version of these Release Notes can be found on the Xerox
internet site at http://www.xerox.com.

Index:
I)   Windows 3.1x installation
II)  Windows 95 installation
III) DOS Control Panel installation
IV)  Troubleshooting
     - Paper/Media
     - Fonts
     - General
     - Image Quality
V)   Application Notes
     - Alphabetical listing for more than 20 popular software applications
VI)  Acknowledgements


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I) Windows 3.1x installation

1.  Connect the printer to your PC.
2.  Start Windows on your computer.
3.  Insert the printer driver disk #1 into drive A.
4.  From the Program Manager, choose the File menu, then select Run.
5.  Type "A:\Setup"
6.  Click <OK>.
7.  Follow the steps of the installation program. The default install will
    install the printer driver, Tour Guide and readme.txt files.
8.  In the Program Manager Window, double click on the Main icon.
9.  In the Main Window, double click on the Control Panel icon.
10. In the Control Panel Window, double click on the Printers icon.
11. In the Installed Printer Window the printer's name appears in the list
    of installed printers.
12. To enable printing, highlight the printer's name and click the
    <Set as Default Printer> button.
13. With the print's name highlighted, click the <Connect> button and
    then double click on the desired port.
14. Verify that the selected port is a local port.



------------------------------------------------------------------------
II) Windows 95 installation

1. Connect the printer to your PC.
2. Start Windows on your computer.
3. Press the Start button.
4. Select Settings, then Printers.
5. Double-click the add Printer icon.
6. This displays the Add Printer Wizard. Follow the steps given in the
   Add Printer Wizard window. The Add Printer Wizard only installs the
   printer driver and its dependent files.

To load the Tour Guide & readme.txt files:
1. Choose Start, then select Run.
2. Type "A:\Setup".
3. Click <OK>.
4. Follow the steps of the installation program.



------------------------------------------------------------------------
III) DOS Control Panel installation

1. Connect the printer to your PC.
2. Insert printer driver disk #2 into the A drive.
3. At the MS-DOS prompt, type "A:\install" and press the Enter key.
4. Determine if the Install Directory is correct. To change the Install
   Directory, press the Tab key until the Directory is highlighted, press the
   Enter key, change the selection and press Enter again.
5. With the Start Install option highlighted, press the Enter key.
6. To use the DOS Control Panel, go to the Install Directory, and run the
   application.



-----------------------------------------------------------------------------
IV) Troubleshooting

------------Paper/Media
-  Paper does not feed straight / Image is skewed on paper.
Solution: Verify that the paper guides are properly set at the edges of the
paper.

-  Paper is loaded into the paper feed tray but does not feed into the
printer.
Solution: Reload the paper feed tray after fanning the paper, then press and
release the Resume/FF button on the printer.

-  Image does not print on Envelope as selected in the print driver.
Solution: Some applications have media settings which will override the 
settings in the print driver. Ensure that the media type is set in the
application prior to printing.

-  Jam occurs when adding paper to tray.
Solution: Do not attempt to add paper while the printer is printing; wait 
until it is idle. To clear the jam, press and hold the Resume/FF button on 
the printer for two seconds to eject the paper.

-  Paper does not eject completely.
Solution: Load only one paper type at a time into the feed tray.

 
------------Fonts
-  Text is missing / wrong color, size or font.
Solution: Ensure that the necessary fonts are properly loaded on the PC.

-  Text prints too small.
Solution: If too many fonts are loaded on a PC running Windows '95, text may
appear reduced in size on output. Unload some fonts not required for the
print job.

-  Fonts print incorrectly from Microsoft Mail.
Solution: Windows font management is responsible for the font used to print 
from MS Mail; font substitutions performed by the operating system may
produce undesirable results; see Microsoft Knowledge Base articles Q123000 and
Q86100 for more information.


------------General
-  "Printer not ready" message or no print received.
Solution: Ensure that the green Power LED is on. If bi-directional 
communication between the PC and the printer is disrupted, reboot the PC and
then turn the printer off and back on.

-  "Out of Memory" error appears on PC when trying to print.
Solution: Delete all files from the C:\temp and C:\windows\temp directories;
increase available RAM; use a Print Quality mode other than High Quality;
close unused application windows to free up memory.

-  Error when attempting to Print to File.
Solution: When creating a .PRN file, make sure that the file is being placed
on a drive other than the A:\ drive; using Print to File onto a floppy disk
is not recommended.

-  Job stops printing.
Solution: Do not open the Print Setup window while a job is processing, either
through the application or via the Control Panel; do not close the Printer
Services or Spool Manager window while a print job is processing.

-  "Error while spooling" message appears when attempting to print.
Solution:  Verify that the printer is mapped to the correct local port, not a
network device; close windows to free up memory on PC; ensure that only one
device is mapped to the port; do not use a switchbox to connect the printer to
a PC; do not use a port sharing device between the PC and printer. 

-  Installing the print driver via the File Manager or Program Manager in
   Windows 3.1x causes the driver to be mapped to the wrong port.
Solution: Install the driver using the Control Panel - Printers - Add option;
correct the connection via the Control Panel after installing the driver.

- The ink levels shown in the Printer Services window do not accurately 
  reflect actual ink levels.
Solution: Do not print with the cover open, as this can affect the ink sensing
mechanism; do not replace ink cartridges before receiving a Low or Empty ink
message.

-  Print takes too long to process.
Solution: Deselect the Automatic Image Enhancement (AIE) option in the print
driver (though this may affect print quality, it will reduce the amount of
time needed to process the job); close the Printer Services window and/or icon
between print jobs.

-  Print job is collated or not collated, contrary to driver selection.
Solution: Some applications' Collate option will override the setting in the
print driver. Ensure that the Collate option selection is consistent between
the application and the driver.

-  Printing via DOS unsuccessful.
Solution: Try mapping the printer to the LPT1 port; ensure that the Spool
Manager and Printer Services windows are closed (if printing from a DOS
window); in Windows 95 use Shutdown and Restart in MS-DOS Mode.


------------Image Quality
-  Smudges on edge of print.
Solution: Load only one paper type at a time into the feed tray; increase the
bottom margin of the file.

-  Border lines around imported images do not appear on print.
Solution: Depending on how the original image was created, parts of the border
may not print; if a border is desired, create one around the image using the
application's lines / borders option.

-  Postscript fill patterns / textures do not print properly.
Solution: Postscript fill patterns may not print correctly on a non-postscript
printer; select a different fill pattern.

-  Shading of scanned images is incorrect / patterns appear in shaded areas.
Solution: Scanned images originally produced using a halftone process may
display an interference or moire pattern when printed due to a secondary
halftone being applied by the printer; importing the image into an image
processing application and changing the halftone frequency before printing can
minimize the problem.

-  Imported graphics files do not appear on print.
Solution: verify that all necessary linked objects are present prior to
printing.

-  Part of the image is cut off.
Solution: Verify that the page orientation is set properly in both the
application's page setup and in the print driver; ensure that the margins
(including headers and footers) for the page are within the printable area for
the printer; see the User Guide for margin guidelines.

-  Stray dots or lines appear on print.
Solution: Try Print Quality mode Fast or Normal, or try a different Halftone
mode; match the media type selection in the driver to the media type being
used.

-  Colors on output are too dark.
Solution: Try using Print Type mode Auto, Photo or Graphics.

-  Light colored areas are missing when printing a color document in Black and
   White mode.
Solution: Some light colors may map to white in monochrome mode; try using 
Print Type mode Auto, Photo or Graphics; use a darker color on the document.

-  Dark colored areas are black when printing in Black and White mode.
Solution: Some dark colors may map to black in monochrome mode; try using
Print Type mode Auto, Photo or Graphics; use a lighter color on the document.

-  Patterns do not appear on output or print incorrectly.
Solution: Try using Print Type mode Auto, Photo or Text, or select a Halftone
mode other than Fine Dither when using Print Type: Graphics.

-  Text appears fuzzy or blurry.
Solution: Try using Print Type mode Auto, Graphics or Text; see the User Guide
for recommended media types.

-  Text underlines do not print the same color as the text.
Solution: Try using Print Type mode Photo.

-  Colors are the wrong shade.
Solution: Experiment with the various Print Quality, Halftone, Intensity and
Media options to create acceptable output.

-  Selecting Automatic Image Enhancement (AIE) in the print driver does not
   produce noticeable improvement on the output.
Solution: AIE may not function on large images due to system memory
limitations. Try saving images as .BMP or .TIF files, and close unnecessary
applications prior to printing.

-  Choosing a Halftone mode of <None> does not produce the desired result.
Solution: This option is effective only with Black, Cyan, Magenta, Yellow,
Red,Green and Blue; other colors will not be affected.

-  There is no apparent difference between certain media / print modes.
Solution: This is expected behavior; some print options may produce similar
output depending on the types of images being used.

-  Changing the Intensity setting does not affect certain colors.
Solution: Saturated colors (nearing 100%) may not be affected by this option. 



-----------------------------------------------------------------------------
V) Application Notes

------------Adobe Persuasion
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Copies are collated or not collated, contrary to driver setting.
Solution: Select the collate option via the application's Print setup.


------------Adobe Illustrator
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Part of image missing.
Solution: Deselecting High Resolution Media type may prevent this problem.


------------Adobe PageMaker
-  Mirror-imaged or rotated images print with stripes or in black and white
   (version 5.0).
Solution: Deselect Automatic Image Enhancement (AIE); deselect High Resolution
or High Resolution - Glossy in the Media options; rotate or perform mirror 
image on  imported files prior to importing into Pagemaker.


------------Arts & Letters Express
-  Image is corrupted, parts of image don't print properly.
Solution: Verify that the setting for log units (under File-Page Setup-
Document Precision) is 1440 - default.


------------Borland Paradox
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Copies are collated or not collated, contrary to driver setting.
Solution: Select the collate option via the application's Print setup.


------------CorelDraw
-  Text missing from print.
Solution: Use the 'Convert to Curves' option in Corel Draw on text characters
prior to printing.

-  Colors are not correct (magenta appears purple, etc.).
Solution: Turn off the 'Printer color profile generic CMYK' in the application.


------------Corel Quattro Pro
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.


------------Harvard Graphics
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.


------------Lotus Ami Pro
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Image is decreased in size, part of image is missing, or shading is wrong.
Solution: When opening a document, ensure that the "As new" option is not
selected.

-  Extra shaded areas appear on print.
Solution: Use a Print Type mode other than Graphic in the Print Driver.

-  Copies are collated or not collated, contrary to driver setting.
Solution: Select the collate option via the application's Print setup.


------------Lotus cc:Mail
-  Text prints too small.
Solution: In some cases, after a user changes the font size in the cc:Mail for
Wps printer setup, messages print only in and extremely small font size;
cc:Mail recommends installing a Postscript driver to resolve the problem
(reference cc:Mail Spr#19453MW)


------------Lotus Freelance Graphics
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Paper orientation of output is incorrect.
Solution: Select the paper orientation via the application's Page Setup.

-  Colors are not correct (blues appear purple, etc.).
Solution: Turn off the 'Adjust color library for color printing' option in the
application.


------------Micrografx Designer
-  Excessive print time for second print job.
Solution: Close the Printer Services window and/or icon between print jobs.


------------Microsoft Access
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.


------------ Microsoft Excel
-  Options selected in the print driver are not applied to output.
Solution: In version 4.0, access the driver features via File - Page Setup -
Printer Setup - Setup; in version 5.0, via File - Page Setup - Options.

-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Paper orientation of output is incorrect.
Solution: Select the paper orientation via the application's Page Setup.

- Printed image does not fit selected paper size.
Solution: Select the paper size via the application's Page Setup.

-  Output is in color or black and white, contrary to driver setting.
Solution: Select the color or black and white option via the application's 
Page Setup.


------------ Microsoft Powerpoint
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Copies are collated or not collated, contrary to driver setting.
Solution: Select the collate option via the application's Print setup.

-  Paper orientation of output is incorrect.
Solution: Select the paper orientation via the application's Page Setup.

-  Output is in color or black and white, contrary to driver setting.
Solution: Select the color or black and white option via the application's 
Page Setup.

-  Excessive print time for second print job.
Solution: Close the Printer Services window and/or icon between print jobs.


------------ Microsoft Project
-  Paper orientation of output is incorrect.
Solution: Select the paper orientation via the application's Page Setup.

-  Excessive print time for second print job.
Solution: Close the Printer Services window and/or icon between print jobs.


------------ Microsoft Word
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Copies are collated or not collated, contrary to driver setting.
Solution: Select the collate option via the application's Print setup.

-  Paper orientation of output is incorrect.
Solution: Select the paper orientation via the application's Page Setup.

- Printed image does not fit selected paper size.
Solution: Select the paper size via the application's Page Setup; for
envelopes use the application's Envelopes/Labels utility under Options.

-  Excessive print time for second print job, or application stops responding.
Solution: Deselect 'Background Printing' under File - Print - Options.


------------Netscape Navigator
-  Parts of lines are missing at the top and bottom margins.
Solution: Using 'Footers' in Navigator's Page Setup can prevent image cutoff.


------------Notepad
-  Left margin of document is cut off.
Solution: The left margin should be set to <=0.54" or left blank for minimum
margin without cutoff in Windows 3.11.


------------QuarkXpress
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.

-  Paper orientation of output is incorrect.
Solution: Select the paper orientation via the application's Page Setup.

- Printed image does not fit selected paper size.
Solution: Select the paper size via the application's Page Setup.


------------Ventura Publisher
-  Copies are collated or not collated, contrary to driver setting.
Solution: Select the collate option via the application's Print setup.


------------Word Perfect
-  Multiple copies selected but not printed.
Solution: Select the desired number of copies through the application's Print
setup.



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VI) Acknowledgements

Adobe, Persuasion, PageMaker and Illustrator are registered trademarks of
Adobe Systems Incorporated.

Arts & Letters is a registered trademark of Computer Support Corporation.

Corel, CorelDraw, Corel Ventura, Corel WordPerfect, Corel Quattro Pro are
registered trademarks of Corel Corporation Limited.

Harvard Graphics is a registered trademark of Software Publishing Corporation.

Lotus, Freelance Graphics, Ami Pro and cc:Mail are registered  trademarks of
Lotus Development Corporation, an IBM subsidiary.

Micrografx is a registered trademark and Designer is a trademark of
Micrografx, Inc.

Microsoft, Windows, Project, Word, Access, Excel, PowerPoint, Microsoft Mail
and Notepad are registered trademarks of Microsoft Corporation.

Netscape Communications, Netscape and Netscape Navigator are trademarks of
Netscape Communications Corporation. Paradox is a registered trademark of
Borland International, Inc.

Quark and QuarkXPress are registered trademarks of Quark, Inc.