Readme file for HPT370/370A/372/372A/372N/302/302N ATA RAID Controller BIOS & Device Drivers Copyright (C) HighPoint Technologies, Inc. All rights reserved. Last updated on Aug 4, 2003 Please review this file for important information about compatibility issues and differences in operation that were discovered after our product manuals were created. In case of conflict among various parts of the documentation set, this file contains the most current information. Note: The latest firmware and product documentation will be available for download at http://www.highpoint-tech.com This file is divided into the following major sections: 1. Software Version 2. Files Listing 3. Revision History 4. BIOS Update 5. Known Problems 1. Software Version ==================== BIOS version: v2.35 Driver version: v2.35 Operating Systems: Windows 98/ME Windows NT 4.0 Windows 2000 Windows XP Windows 2003 Version Compatibility: Driver v2.35 can be used with GUI v2.1/v2.2 and BIOS v2.1/v2.2 if you do not use any of the following features: 1. Larger block size (above 64K) 2. Multi-controller support Otherwise, you must use GUI v2.3 and BIOS v2.3 or later. 2. Files Listing ================= Readme.txt This file BIOS |_ load.exe BIOS loading utility |_ 3xxv235.p4e HPT370/370A/372/372N(DID4) controller BIOS |_ 3xxv235.p5e HPT372A/372N(DID5) controller BIOS \_ 3xxv235.p6e HPT302/302N controller BIOS win98_me Windows 98/ME driver |_ hpt3xx.inf |_ hpt3xx.mpd |_ hptpwr.vxd \_ hptwrap.vxd win_nt Windows NT 4.0 driver |_ hpt3xx.inf \_ hpt3xx.sys win_2k Windows 2000 driver |_ hpt3xx.inf |_ hpt3xx.cat |_ hpt3xx.sys \_ hptpro.sys win_xp Windows XP/2003 driver |_ hpt3xx.inf |_ hpt3xx.cat |_ hpt3xx.sys \_ hptpro.sys disk1 Driver disk label txtsetup.oem Windows NT/2k/XP setup file 3. Revision History ==================== v2.35 08/04/2003 * Add 302/302N support v2.345 05/09/2003 * Fix compatibility issue with Intel SATA RAID BIOS * Fix Windows "LDM configuration disk write error" v2.344 04/11/2003 * Fix clock calculation * Fix driver compatibility issue on SOYO SY-P4IP mainboard v2.342 03/24/2003 * Fix HPT370A timing * Add RAID 1.5 support v2.34 10/17/2002 * Add HPT372N controller support * Fix hptpro.sys compatibility issue with NIS2003 on FAT partition v2.33 09/17/2002 * Fix 48bit LBA compatibility * Add RocketMate support v2.32 07/01/2002 * Fix 48bit LBA formatting issue * Fix hptpro.sys problem on Windows XP system restore and sparse files * use PMM to allocate BIOS memory * Disable BIOS EBDA reallocation by default v2.31 01/09/2002 * Performance improved * Fix BIOS compatibility issue with Adaptec SCSI * Fix Seagate Barracuda III and IV mode to ATA100 * Show capacity by 1G=1,000,000,000 Bytes * Fix BIOS bug "drive capacity incorrect after deleting a broken array" v2.3 12/20/2001 * Add support for stripe size 128K-2M * Support multi controller * Modify driver for HPT370/370A compatibility * Fix reading ATA/133 disk error when PCI clock is lower than 33MHz * Fix compatibility problem with Intel IAA driver under Windows ME * Fix BIOS compatibility issue with MSI845 mainboard v2.2 12/08/2001 * Performance improved * Fix GUI re-open bug when rebuilding an array v2.1 11/15/2001 * Add 48bit LBA (Big Drive) support * Fix BIOS display problem on S3 display adapter * Fix BIOS BBS support * Fix Windows ME hibernating problem 4. BIOS Update =============== To update BIOS for onboard HPT3xx controller, please refer to your mainboard manual or contact the hardware vendor for updating BIOS. To update BIOS for HPT3xx adapter, you can use HighPoint BIOS loading utility. * Notes for BIOS update from v2.0.xxxx on adapters with auto-load enabled If your HPT370/370A adapter has auto-load feature enabled, PCI configuration header may change after you update BIOS. This will cause Windows 2000/XP unable to boot from the controller. To avoid this problem, you must use load utility v188.8.131.52 or later and specify the following parameters to update BIOS: load bios372.231 /e 408=1800003,42c=51103 5. Known Problems ================== * Install OS to devices attached to HPT3xx controller Before installing OS to devices attached to HPT3xx controller, you must remove the drives connected to other controllers from your system temporarily. After OS installation complete, you can put them back. * Windows XP upgrade installation When doing an upgrade installation of Windows XP (before Service Pack 1) with HPT3xx controller, Windows XP will use HPT370 driver in its driver package and prevent user to specify a new driver. To solve this problem you can do the upgrade as below: 1. Run XP upgrade program in a running system. 2. When setup finished copying files and ask reboot, DO NOT reboot. 3. Open WinXP temporary installation folder ($WIN_NT$.~BT) and search for txtsetup.sif file. 4. Open txtsetup.sif with Notepad, remove the line "hpt3xx=hpt3xx.sys,4" under section [scsi.load] by adding a semicolon before that line. 5. Save the file and reboot. 6. Start XP setup as normal. When setup prompt "Press F6 to add SCSI driver", press F6 and specify the new driver to be loaded. 7. During text-mode setup, Windows XP may still copy the built-in HPT370 driver to the final Windows installation's System32\Drivers directory. To use the new driver, you must replace the old one before you continue into graphic-mode setup. This can be done by booting from a DOS floppy if you are using FAT or FAT32 file system; if you use NTFS file system, you have to use some other method to replace the built-in driver. There are more information about this issue on Microsoft support site: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q225125 http://support.microsoft.com/default.aspx?scid=kb;en-us;Q220845 * Install HPT370/370A controller on an existing Windows XP system When installing HPT370/370A controller on an existing Windows XP system, Windows XP may try to install its HPT370 driver first; this may cause system hang when you are using new features the driver don't support. To avoid this problem, you shall update the driver first with no drives attached to HPT370/370A controller, shutdown the system, attach the drives, then start the system again. * Compatibility issue with Adaptec SCSI adapter If you encounter compatibility problems when you use HPT3xx controller together with Adaptec SCSI adapter, please try to disable EBDA reallocation in Adaptec SCSI BIOS, or enable "EBDA reallocation" in HPT3xx BIOS. You can use BIOS loading utility v2.2.07.01 or later to enable this feature (e.g. "load /c bios372.232"). * Moving disks to other IDE controllers When you want to use disks previously attached to HPT370/370A/372 controller on other IDE controllers, please first delete any array information on the disks. Otherwise your data may be lost when you want to put it back later. * Rescanning disks There is a limitation for the refresh function in RAID Management Software. If you remove a disk from the controller but the software does not notice this event, it is also unable to notice the event when you plug another disk back to that location. You must force a refresh action before changing the disk. * Problem on two disks with same signature under Windows 98/ME If you break a RAID 1 array into two single disks without destroying data and use both of them under Windows 98/ME, Windows will behave abnormally since there are two volumes with same Windows signature. To solve the problem, boot into MS-DOS mode and run "fdisk /mbr".Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.