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Display Drivers and
HawkEye IV (TM) Display Utilities for Windows 95/98
for the Number Nine Revolution (TM) IV
Version: 06.062.218 W
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This file contains the latest information about the Revolution IV Display
Drivers for Windows 95/98 and Number Nine's HawkEye IV Display Utility.
The entire contents of this file should be read because information
contained here may not appear in other printed documentation or in on-line
Help.
This installation disk includes all the required software to use the
Revolution IV with Windows 95/98, as well as the HawkEye IV Display Utility.
HawkEye IV is Number Nine's display control utility, providing Resolution and
Refresh Rate controls, Virtual Resolutions, Hardware Zoom, and many other
features. Additional HawkEye IV documentation can be found in the on-line
HawkEye help text.
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CONTENTS
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INSTALLING THE REVOLUTION IV DRIVER AND HAWKEYE IV UTILITY
UPGRADING THE REVOLUTION IV DRIVER AND HAWKEYE IV UTILITY
SUPPORTED 2D AND 3D RESOLUTIONS
HAWKEYE IV OPTIONS PAGE
RESOLVING ISSUES WITH YOUR NUMBER NINE BOARD
SOFTWARE UPGRADES
INTERNET
TROUBLESHOOTING
COMMON REVOLUTION IV INSTALLATION PROBLEMS
COMMON PROBLEMS WITH VIDEO QUALITY
COMMON PROBLEMS WITH HAWKEYE IV
COMMON PROBLEMS WITH WINDOWS APPLICATIONS
COMMON PROBLEMS WITH DIRECTDRAW (tm) AND DIRECT3D (tm) (DirectX)
RECOMMENDED DISPLAY SETTINGS FOR DIRECT3D GAMES
OTHER PROBLEMS
REMOVING THE REVOLUTION IV DRIVER AND HAWKEYE IV UTILITY
PRODUCT REGISTRATION
CONTACTING NUMBER NINE VISUAL TECHNOLOGY CORPORATION
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INSTALLING THE REVOLUTION IV DRIVER AND HAWKEYE IV UTILITY
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After initial hardware installation, Windows 95/98 will detect the
Revolution IV as a new display device, and will prompt for the display
driver location.
When prompted for the location of the display driver files, browse to the
Win9x directory on the Revolution IV CDROM, or your local/network directory
that contains the Revolution IV driver files. If prompted, select the
Rev4.INF file and continue through the driver installation status screens.
After the display driver is installed, and the system restarts, HawkEye IV
can be installed. If the display driver was installed from the Revolution IV
CDROM, the software installation shield program will launch automatically
to install HawkEye IV and other applications from the Revolution IV CDROM.
HawkEye IV can also be installed manually by running SETUP from the Win9x
directory on the Revolution IV CDROM, or the local/network directory that
contains the Revolution IV driver files.
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UPGRADING THE REVOLUTION IV DRIVER AND HAWKEYE IV UTILITY
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Upgrading the Revolution IV software is a one step procedure.
SETUP.EXE will install both HawkEye IV and the updated display driver.
Specify the path to the new driver using one of the examples below:
Example 1: From your CD-ROM:
- Start Windows 95/98
- Click on the Windows 95/98 'Start' button.
- Select Run...
- If you are installing from a Revolution IV
CD-ROM, the SETUP program is located in the
WIN9x directory.
- Type D:\WIN9x\SETUP (if D: is your CD-ROM)
- Follow the instructions on your screen.
Example 2: If you are installing from your hard drive
- Start Windows 95/98
- Click on the Windows 95/98 'Start' button.
- Select Run...
- Click on the "Browse..." button and go to the area on
your hard drive where you copied the Revolution IV driver
files and HawkEye IV Utility upgrade.
- Run the Revolution IV 'SETUP.EXE'
- Follow the instructions on your screen.
If prompted, you must restart Windows to complete the
installation of your new HawkEye IV features.
The latest version of DirectX should be installed to ensure proper
operation of Windows 95/98 games, multimedia, and graphics applications
with the Revolution IV.
There is a DirectX directory on the Revolution IV CD-ROM, which contains
the files to install the latest version of DirectDraw and Direct3D on
your system.
DirectX can either be installed by running the setup file directly from
the DirectX directory on the Revolution IV CD-ROM, or through the
InstallShield utility that is launched when the Revolution IV driver is
initially installed.
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SUPPORTED 2D AND 3D RESOLUTIONS
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Revolution IV 16MB / 32MB
Windows 95/98 Desktop - Supported Resolutions
Bit Depth Resolution Max. Refresh Rate
8, 16, 32 640x480 150 Hz
8, 16, 32 800x600 150 Hz
8, 16, 32 1024x768 150 Hz
8, 16, 32 1152x864 150 Hz
8, 16, 32 1280x1024 134 Hz
8, 16, 32 1600x1200 92 Hz
8, 16, 32 1800x1440 70 Hz
NOTE: Resolution and refresh rate limits will be restricted by the selected
monitor type. The approximate limits listed above reflect the driver capping
maximums, and will not be available with all monitor types.
Full-screen Direct3D - Supported Resolutions
Revolution IV 16MB
15/16bpp - up to 1600x1200
32 bpp - up to 1152x864
Revolution IV 32MB
15/16bpp - up to 1800x1440
32 bpp - up to 1600x1200
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HAWKEYE IV OPTIONS PAGE
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HawkEye IV includes an Options page that allows easy user
configuration of some of the HawkEye / Display Driver parameters.
The Options page items available with this release are:
Caching Options:
Device Bitmap and Font Caching improve the graphics performance of the
Revolution IV graphics controller. Both of these Options should be
enabled for maximum graphics acceleration.
NOTE: Changing these settings requires a Windows restart before the
new settings will be activated.
Device Bitmap Caching accelerates graphics performance by storing
commonly used graphics objects in a rapidly accessible memory area.
Font Caching accelerates text performance.
Direct3D Options:
When Wait for Vertical Blank is enabled (default), the Revolution IV Direct3D
acceleration waits for the completion of the screen update before starting
the next frame.
When Wait for Vertical Blank is disabled, the Revolution IV will begin
processing and drawing the next frame as soon as the previous frame is
completed. The next frame will be started even if the previous frame has
not yet been completely drawn on the screen. Disabling Wait for Vertical
Blank can dramatically improve framerates in Direct3D games, but may cause
image tearing or flashing.
Enable Auto MIP Map support & Enable Fast MIP Mapping (both disabled by
default) improve Direct3D framerates by reducing the resolution of distant
textures. To improve game framerates, both of these settings should be
enabled.
If distant textures are noticeably distorted with both of these settings
enabled, Auto MIP Map is the most likely culprit. Try disabling Auto MIP
Map, and check the game again.
Use Offset for XY Centers (disabled by default) & Use Offset for UV Centers
(enabled by default) adjust the alignment of polygons and textures for
Direct3D applications. Toggling these switches can resolve some cases where
seams or extra lines are visible between textures.
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RESOLVING ISSUES WITH YOUR NUMBER NINE BOARD
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The Number Nine Web Site at http://www.nine.com contains extensive
technical information about your new Number Nine board, including our
Knowledge Base Search Engine, FAQs (frequently asked questions), and access
to the ftp server for updated drivers. The on-line Knowledge Base and FAQs,
as well as the Troubleshooting section in this READ_ME, will answer most
of your technical support questions.
If you are experiencing a problem and wish to determine whether or
not it is related to your Number Nine board, Windows 95/98 allow the
user to incrementally decrease the video acceleration. In doing so you
can determine whether or not it is the display driver that is causing
the problem.
To lower the acceleration:
- Click on the Windows 95/98 'Start' button.
- Select 'Settings' and then 'Control Panel'.
- Double click on the 'System' icon.
- Click on the 'Performance' tab, then on the 'Graphics' button.
- Move the acceleration slider to 'None' then click on OK.
- Click on OK again.
- You will then be prompted to restart your computer.
- Click 'yes'.
NOTE: MOST HAWKEYE IV FEATURES WILL NOT BE AVAILABLE WITH ACCELERATION
SET TO NONE!!
The functionality of HawkEye IV is affected by the video accelerator
slider position as follows:
---+ (Full) all accelerator functions - full HawkEye support
--+- most accelerator functions - Partial HawkEye support
(No Chameleon Cursor)
-+-- basic accelerator functions - minimal HawkEye support
+--- (None) no accelerator functions - minimal HawkEye support
If the problem still occurs in an unaccelerated mode, then the problem
is most likely being caused by Windows 95/98 or other hardware/software
and not by the HawkEye utility or Revolution IV driver.
If the problem does not occur, reset the video acceleration to full
and restart Windows 95/98. Refer to the TroubleShooting section below for
additional information on resolving graphics corruption problems.
If a problem is application specific, please provide the application
name, application version, vendor information and a detailed description
of how to recreate the problem in any fax or e-mail to Number Nine.
Please include the information located on the Status page in the HawkEye
Control Panel that describes the product name, memory configuration,
BIOS version, and disk/driver version for your card and display driver.
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SOFTWARE UPGRADES
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Even though you may have just received your Number Nine software,
newer versions may be available. Free upgrades are provided to
all Number Nine customers on the World Wide Web home page and FTP site.
To see if you have the latest version, compare the version number
of your software (on the label of the provided diskette or in
Status in the HawkEye IV Control Panel under Disk Version) with the
version number of the corresponding software on the World Wide Web home
page or FTP site.
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USING THE NUMBER NINE BULLETIN BOARD SERVICE (BBS) EUROPE ONLY!
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(EUROPEAN OFFICE)
Dial: + 49 89 614 491 66
Baud Rates: Up to 14,400 baud
Compression: HST, v.32 and v.42 supported
Modem Setup: 8 data bits, 1 stop bit, no parity
Required: PKUNZIP 2.04g to decompress files
The BBS has a separate file area for each Number Nine product.
An E-mail system is available for technical questions about
Number Nine products or about the BBS in general. A complete
listing of available files can be downloaded by invoking the
"Download List of Files" command from any file library menu.
Many files are self-extracting, but some files will require the
latest version of PKUNZIP to decompress. PKUNZIP is available
in the General library (filename PKZ204G.EXE), and can also be
found on most on-line services such as CompuServe and America
Online.
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INTERNET
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Number Nine driver updates are also available on our FTP site. All
current Number Nine drivers are available to anyone with access to
the Internet.
Our FTP Address is: ftp.nine.com.
Number Nine has a World Wide Web server at: http://www.nine.com
Product Registration can be completed on-line through the Number Nine
web server. Information about other Number Nine products, as well as
links to the FTP site can be accessed from our World Wide Web site.
TROUBLESHOOTING
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COMMON REVOLUTION IV INSTALLATION PROBLEMS
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1. After upgrading from Windows 95 to Windows 98, the system is locked at
640x480 resolution.
Resolution:
On some systems, you may not be able to change resolution after upgrading
from Windows 95 to Windows 98. To resolve the problem, you must reinstall
the Revolution IV display driver. Launch the Start -> Settings -> Control
Panel -> Display icon. From the Settings -> Advanced -> Adapter tab, change
the display adapter and re-select the Revolution IV.
* * *
2. You are attempting to install Windows 95 for the first time
on a clean hard drive (with the Revolution IV in the system)
but the Revolution IV drivers don't appear to be working properly,
you are stuck in Safe-Mode / VGA.
Resolution:
The initial release of Windows 95 has an anomaly that could cause
a failure in the Revolution IV driver installation. The failure exhibits
itself as an inability to get out of Win95 Safe Mode after having performed
a "clean" installation of Windows 95 on a freshly formatted hard drive with
the Revolution IV card installed.
The problem is caused by the Windows 95 AutoDetection code during the
installation of Windows 95. The AutoDetection code may incorrectly install
two display nodes in the Device Manager. These two nodes will then conflict
with each other, causing the Revolution IV driver to be disabled, and Safe
Mode to be forced on (When Safe mode is enabled, the system uses neither of
the two installed Display nodes). Since the problem is caused by the Win95
Setup program, there is nothing that Number Nine can do to prevent the
problem, however the solution is relatively simple.
The conflict occurs because the setup program installs an "OTHER
DEVICES" display device in the Device Manager device list. The
solution is to remove the "OTHER DEVICES" display device from Device
Manager, and restart the system.
To remove the second display node, Open the Windows 95 Device Manager
as follows:
a) Right click on the 'My Computer' desktop icon.
b) Select 'Properties' from the drop down menu.
c) When the System Properties window opens, click on the 'Device Manager'
tab.
d) Open "? Other Devices" by clicking on the plus (+) sign next to it.
e) Within "? Other Devices", if there is line called "PCI VGA-Compatible
Display adapter", do the following:
- highlight "PCI VGA-Compatible Display adapter" (click on it).
- click on 'REMOVE' at the bottom of the System Properties window
- restart Windows 95.
f) If this does not help, please contact Number Nine Tech support (see
the end of this READ_ME.TXT).
* * *
3. After running InstallShield from the Revolution IV CD-ROM, Windows 95/98
restarts and reports that "There is a problem with your display settings..."
Resolution:
In some situations, InstallShield prevents the Revolution IV display driver
from installing properly.
If this error occurs on your system, you must manually change the display
adapter type to Revolution IV. (even if Revolution IV is listed as the
current display adapter)
On the Settings page in Display Properties, choose either Change Display
Type or Advanced Properties. Change the Display Adapter Type, and re-
select Revolution IV. If Revolution IV is not listed on the adapter
selection page, choose Have Disk and select the \WIN9x directory on your
Revolution IV CD-ROM.
When Windows 95/98 restarts, the Revolution IV display driver should be
re-enabled.
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COMMON PROBLEMS WITH VIDEO QUALITY
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4. After changing resolution or color depth using Windows 95/98
'Screen area' or 'Colors' your monitor exhibits slight color separation
(especially visible around text) and vertical lines seem to shimmer.
Resolution:
Use Monitor Adjustment to change the refresh rate slightly.
NOTE: It is important to select the correct monitor model in
Windows 95/98 Display Properties. If you do not see your monitor
listed you can select one of the Standard Monitor types that most
closely fits the specified capabilities of your monitor.
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COMMON PROBLEMS WITH HAWKEYE IV
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5. HawkEye IV is not functioning correctly on a multi-monitor Windows 98
configuration.
Resolution:
HawkEye IV is only supported on single display Windows 98 systems. If you
are using the Revolution IV in a multi-monitor configuration, HawkEye IV
should be uninstalled from the system.
* * *
6. HawkEye IV was installed by one user on Windows 98, but it is not available
to other users.
Resolution:
With a multi-user Windows 98 configuration, HawkEye IV must be re-installed
under each user account.
* * *
7. After shutting down HawkEye you cannot locate it to reopen it.
Resolution:
Double click on the Number Nine icon (in the tray at the right side of
the Windows 95/98 task bar) to reopen HawkEye. The HawkEye IV Control
Panel can also be launched from the HawkEye IV Programs group on the
Windows 95/98 Start Menu.
* * *
8. You have selected 32K colors (15bpp) using Resolution Exchange
but Windows 95/98 Display Properties Settings indicates that you
are at 65K colors (16bpp).
Resolution:
Windows 95/98 does not provide a 15bpp color depth option and will
indicate 16bpp when either 15bpp (32K colors) or 16bpp (65K colors)
have been selected through Resolution Exchange.
You can use Resolution Exchange to distinguish between 15bpp and 16bpp
color depth settings.
* * *
9. You press your Zoom Hawk Key and no zoom occurs or when you open
the Zoom property page no zoom levels are available.
Resolution:
1) Change to a different resolution. In general, more Zoom levels
are available at higher color depths.
2) Additional Zoom levels may become available after increasing the
vertical refresh rate (using Monitor Adjustment).
* * *
10. After Zooming, Resolution Exchange will no longer accept new changes
to color depth, monitor resolution, or virtual resolution selections.
Resolution:
Using the Zoom Hawk Key with the Resolution Exchange page visible
temporarily disables user input to the page. Changing to another HawkEye
page, then back to Resolution Exchange will re-activate the page.
* * *
11. Chameleon Cursor does not function when using "3D pointers",
"Windows Standard (extra large)", and "Windows Standard (large)"
pointer schemes, Desktop Themes, or Windows 95/98 mouse trails.
Resolution:
These pointer schemes and mouse trails are all software cursors.
Chameleon Cursor is for use on Hardware Cursors, and will not work
on software cursors. To find your mouse cursor easily, we suggest
using either Mouse Trails or Chameleon Cursor.
* * *
12. After lowering the graphics acceleration to None, the HawkEye IV
Status page no longer displays the driver version.
Resolution:
With graphics acceleration set to None, the display driver version
is not available to HawkEye. You must increase the graphics
acceleration and restart Windows for HawkEye to be able to read the
driver version.
* * *
13. After changing to a virtual resolution, sizable windows may
be too wide and/or too tall.
Resolution:
If you have not already done so, in the HawkEye IV Control Panel,
assign a Hawk Key to Place Windows. For most windows, pressing the
Place Windows Hawk Key once or twice will re-size the active window
to fit your monitor.
* * *
14. After running HawkEye IV at 640x480 and then switching to a higher
display resolution, the OK, Cancel, Apply, and Help buttons are clipped.
Resolution:
If you are using large fonts at 640x480 (or 1280x480 virtual) resolution,
the row of buttons along the bottom of the HawkEye IV control panel will
extend off the bottom of the screen, and may be clipped after switching
to a higher resolution.
Slight clipping can also occur at these 480 pixel height modes if your
taskbar is set to Always on Top.
Both Resolution Exchange and the Windows display settings pages will
force the system to use small fonts when entering 640x480 resolution.
(This requires a Windows restart if you are currently using large fonts.)
If you switch to 640x480 using QuickRes or another utility, you may want
to manually change your font size to prevent the clipping.
If your HawkEye buttons become clipped, you can always restore the
buttons by closing and restarting the HawkEye IV control panel.
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COMMON PROBLEMS WITH WINDOWS 95/98 APPLICATIONS
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15. AGP non-local video memory is not visible to applications.
Resolution:
The Revolution IV does not support AGP non-local video memory on Windows 95.
AGP functionality for non-local video memory is only supported on Windows 98.
* * *
16. At 256 (8bpp) colors, desktop background colors may flash or shift
noticeably behind an active window.
Resolution:
With 256 colors, Windows 95/98 keep the correct colors in the active
window, and allows the background colors to flash or shift. At higher
color depths (15bpp, 16bpp, 32bpp), Windows maintains all colors
correctly.
* * *
17. Minor corruption is visible in a Windows application.
Resolution:
If you are experiencing a problem and wish to determine whether it
is related to your Number Nine board, Windows 95/98 allow the user to
incrementally decrease the video acceleration. In doing so you can
determine whether or not it is your display driver that is causing
the problem.
To lower the acceleration:
- Click on the Windows 95/98 'Start' button.
- Select 'Settings' and then 'Control Panel'.
- Double click on the 'System' icon.
- Click on the 'Performance' tab, then on the 'Graphics' button.
- Move the acceleration slider to 'None' then click on OK.
- Click on OK again.
- You will then be prompted to restart your computer.
- Click 'yes'.
If the problem still occurs in an unaccelerated mode, then the problem
is most likely being caused by Windows 95/98 or other hardware/software
and not by HawkEye IV or the Revolution IV display driver.
If the problem does not occur in unaccelerated mode, reset the video
acceleration to full and try disabling the HawkEye IV Caching Options.
The HawkEye IV Options page allows the user to reduce graphics performance
slightly to improve Windows 95/98 application reliability. If you are
experiencing graphics corruption with full acceleration that does not occur
in unaccelerated mode, you may be able to resolve the problem with the
Options page settings.
The graphics corruption may be resolved by removing the check boxes
for Enable Device Bitmap Caching and/or Enable Font Caching on the
HawkEye IV Options page. Changing either of these settings requires a
Windows restart before the new settings are activated.
Disabling these settings will reduce graphics performance slightly,
but not as significantly as the graphics performance slider.
* * *
18. If you need to lower the graphics acceleration to None for
troubleshooting, you must disable Adobe Type Manager first if it is
running.
Resolution:
- Restart the system in Safe Mode by pressing F8 when the "Starting
Windows 9x..." message appears, then choosing option 3.
- When Windows 95/98 is finished loading in Safe Mode, restore the graphics
acceleration to Full from the Control Panel System Performance page.
You may also have to change your display type back to Revolution IV
from the Display Control Panel Settings page.
- After restarting Windows, turn off Adobe Type Manager using the ATM
Control Panel located in the Start Menu - Programs - Main group.
- After Windows is restarted with ATM disabled, you can lower the
Revolution IV graphics acceleration to None.
* * *
19. After changing color depths, icons, images, or application windows
have incorrect colors or have turned black.
Resolution:
Many applications do not remap colors correctly after changing color
depths without a Windows restart. Since Resolution Exchange always
changes color depth without restarting Windows, applications that are
running while the color depth is changed may have incorrect colors with
the new color selection.
The problem can usually be resolved by saving the current document,
then closing and re-launching the application at the new color setting.
If the colors are still incorrect after re-launching the application,
you will need to shut down and restart Windows at your new color depth.
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COMMON PROBLEMS WITH DIRECTDRAW AND DIRECT3D (DirectX)
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There is a DirectX directory on the Revolution IV CD-ROM in
which you will find the files necessary to install the latest version
of DirectDraw and Direct3D on your system.
20. Direct3D applications are displaying incorrect colors.
Resolution:
Most Direct3D games run in high-color display modes, and will use the
last high-color setting that was chosen in Resolution Exchange (either
32,768 or 65,536 colors). Even if your desktop is running at 256 or
16.7M colors, most Direct3D applications will automatically switch to
high-color. Some applications expect either 32k or 65k colors, and
may show incorrect colors if the high-color setting doesn't match the
application's expectation.
If a Direct3D application is showing incorrect colors, try changing
the colors setting in Resolution Exchange to either 32,768 (15bpp)
or 65,536 (16bpp) before running the application. One of these
settings should work properly. After changing the desktop to 256 or
16.7M colors, the application will remain correct until the other
high-color desktop setting is chosen in Resolution Exchange.
* * *
21. Direct3D applications are reporting Out of Memory, Unable to
Create Surface, Unable to allocate z-buffer, or similar messages.
Resolution:
Full-screen Direct3D resolutions are limited based on the amount
of memory installed on the Revolution IV graphics board. The game's
display resolution may need to be reduced to fit the front, back, and
z buffers within your available Revolution IV video memory.
If you are using a Direct3D application that runs in a window on the
desktop, the Windows desktop resolution may need to be reduced before
launching the application.
* * *
22. After exiting from a full screen DirectDraw game, the Windows display
is set to 640x480 resolution.
Resolution:
If you are using a #9 virtual resolution for your Windows display,
DirectDraw applications may not be able to properly restore your
display mode on exit. The DirectDraw game will always reset your
Windows display to 640x480 resolution.
To maintain your correct display resolution on exit, use HawkEye's
resolution exchange to change your display to a non-virtual before
running the game.
* * *
23. After pressing the Place Windows Hawk Key while running a windowed
DirectDraw game, the game display is distorted.
Resolution:
The Place Windows Hawk Key will expand your current active application
window to a centered full-screen display. Some DirectDraw game windows
are set to a specific display size, and are not meant to be expanded.
Using the Place Windows Hawk Key may force the window to resize and
corrupt the game display.
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RECOMMENDED DISPLAY SETTINGS FOR DIRECT3D GAMES
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The visual quality of Direct3D games and applications can be greatly
affected by properly configuring Revolution IV settings.
Direct3D games are affected by:
- The last high-color mode selected in Resolution Exchange
- HawkEye IV Options page settings
For most Direct3D games, the desktop should be set to 65,536 colors in
Resolution Exchange before running the game.
The default settings of the HawkEye Options page Direct3D switches will
provide maximum display quality for all Direct3D applications.
Default settings for Direct3D Performance Options:
Wait for Vertical Blank - checked
Enable Auto MIP Map Support - unchecked
Enable Fast MIP Map Support - unchecked
To improve Direct3D performance, the settings of these Options should be
reversed. Most Direct3D games will run faster with these switches toggled,
and will show no visible corruption.
If the Direct3D game that you are using shows any flashing, tearing,
distorted/fuzzy textures, or other graphics corruption, you may have to
revert to the default settings for the Direct3D performance switches.
Problems with flashing or tearing are usually related to Wait for Vertical
Blank. Problems with distorted/fuzzy textures in the distance are usually
related to the MIP Map optimizations.
--------------------------------------------------------------------
OTHER PROBLEMS
--------------------------------------------------------------------
Software sometimes does not perform consistently across all
resolutions and color depths. If you experience a persistent
problem for which you cannot determine a cause or resolution,
try switching to a different resolution and/or color depth with
Resolution Exchange.
If the problem is consistent across several or all resolutions. Please
consult application documentation. Most applications are distributed
with a READ_ME file similar to this file. READ_ME files usually
contain important information regarding potential application
problems.
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REMOVING THE REVOLUTION IV DRIVER AND HAWKEYE IV UTILITY
--------------------------------------------------------------------
HawkEye IV includes an uninstall program that is available through
the Windows 95/98 Control Panel Add/Remove Programs utility.
To remove HawkEye IV from your system:
- Click on the Windows 95/98 'Start' button.
- Select 'Settings' and then 'Control Panel'.
- Double click on the 'Add/Remove Programs' icon.
- Locate HawkEye IV on the list of software that can be removed.
- Either Double-click on HawkEye IV, or click once on HawkEye IV,
then click Add/Remove.
- The HawkEye IV Uninstall utility will then ask you to confirm
that you want to continue before it removes the HawkEye IV
files and registry entries from your system.
--------------------------------------------------------------------
PRODUCT REGISTRATION
--------------------------------------------------------------------
Product Registration can be completed on-line through the Number Nine
web site at http://www.nine.com
--------------------------------------------------------------------
CONTACTING NUMBER NINE VISUAL TECHNOLOGY CORPORATION
--------------------------------------------------------------------
Hours of operation:
Corporate Offices: 8:30am to 5:30pm (Eastern Time)
Sales Offices: 8:00am to 7:00pm (Friday until 5:00pm) (Eastern Time)
Technical Support: 8:30am to 6:00pm (Friday until 5:00pm) (Eastern Time)
Corporate Offices: (781) 674-0009
Fax: (781) 869-7190
Sales Offices: 1 (800) GET-NINE
Sales Fax: (781) 869-7230
Technical Support: (781) 869-7214
Technical Support Fax: (781) 869-7222
* * *
European Sales:
Benelux:
Andre van Oort
Car Control Nederland bv
Alphenseweg 4f
5133 Riel
Netherlands
phone: +31 13 5186666
fax: +31 13 5186669
GSM: +31 6 53647753
e-mail: carco@carcontrol.nl
France:
Frederic Simard
Centre D`Activites de l`Ourcq
45, Rue Delizy
93692 Pantin
France
phone: +33 1 48 10 7550
fax: +33 1 48 10 7555
GSM: +33 609 478514
e-mail: 101352.1501@compuserve.com
Germany:
Number Nine Visual Technology GmbH
Inselkammerstr. 10
82008 Unterhaching
phone: +49 89 614 491 0
fax: +49 89 614 491 99
Italy:
Filippo Gargani
Via Ponte a Iozzi, 5
50020 Impruneta (FI)
Italy
phone: +39 55 208633
fax: +39 55 208455
GSM: +39 335 371522
e-mail: filippo@gargani.com
Scandinavia:
Thomas Stenberg
Aspbergsv„gen 8
14590 Norsborg
Sweden
phone: +46 8 53028220
fax: +46 7 07559771
GSM: +46 707 552371
e-mail: thomas.stenberg@repit.se
UK:
Peter Cheang
Unit 8 Enterprise Centre
Cranbourne Road
Potters Bar, HERTS EN6 3DQ
UK
phone: +44 1707 855689
fax: +44 1707 855687
GSM: +44 410 179688
e-mail: dpcheang@aol.com
Far East Sales:
Japan:
DSS
Japan
phone: +81 45 476 7438
fax: +81 45 476 7400
e-mail: nb9support@diasemicon.co.jp
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MAIL (USA)
NUMBER NINE VISUAL TECHNOLOGY
18 HARTWELL AVENUE
LEXINGTON, MA 02421-3141
USA
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TRADEMARKS
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The following terms are trademarks or registered trademarks of
Number Nine Visual Technology Corp. in the United States and/or other
countries:
Number Nine
Revolution IV
HawkEye
The following terms are trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries:
Microsoft
Windows 95
Windows 98
DirectX
DirectDraw
Direct3D
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09/10/98 dr
RevIV v06.062.218 W
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(c) COPYRIGHT 1998, NUMBER NINE VISUAL TECHNOLOGY CORPORATION.
Revolution IV is a trademark and HawkEye is registered trademark
of Number Nine Visual Technology Corp.
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.