Q: HD360C IEEE 1394 (Firewire) interface problem and solution. ----------------------------------------------------------------- Ans: Use HD360C with IEEE 1394 (Firewire) interface, if got error message when copy large file, please download this file to upgrade the firmware of HD360C. The procedure for the upgrade is: 1) Unzip the downloaded file. 2) Connect HD360C to computer via USB interface, this upgrade program only works with USB device. 3) After the USB HD360C is recognized, run the upgrade program -- "PL-3507 FW Update Writer-2003-10-29-001.exe", this program will automatic find the device and update the firmware. 4) After the upgrade is complete, safely remove HD360C, plug out the USB cable from computer, power-off HD360C. 5) Power-on HD360C and then re-connect to computer, the new firmware will be active.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.