Adapter diagnostics
v1.00
Running diagnostics
===================
Intel's diagnostic software lets you test the adapter to see if there are
any problems with the adapter hardware, the cabling, or the network.
It's a good idea to run diagnostics every time you install an adapter.
You can also use diagnostics to isolate problems during troubleshooting.
DOS and Windows* 3.1 users
==========================
1 Restart your computer before loading any EtherExpress(TM) PRO/100B
adapter network drivers.
Note: If drivers are installed, you must remove them or disable them
and reboot your computer before running the diagnostic software.
2 Insert the Intel Configuration and Driver diskette into a drive,
switch to that drive, and at the DOS prompt, type:
SETUP
3 From the Board Menu, select the adapter you want to test. (If you have
only one PRO/100 adapter installed, the Board Menu doesn't appear.)
4 From the Main Menu, select Test adapter. Then select Test adapter
again. The program runs a series of tests that make sure the adapter
is functioning properly.
5 Repeat steps 3, 4, and 5 for each EtherExpress PRO/100B adapter
installed in the computer.
To test the adapter with a responder on the network
---------------------------------------------------
1 Go to a computer on the same network segment with an EtherExpress 16
ISA, Flash32, EtherExpress PRO or EtherExpress PRO/100 adapter
installed.
2 If this computer already has EtherExpress adapter network drivers
installed, restart the computer without loading them. For example, if
the drivers are loaded from the AUTOEXEC.BAT file, add REM in front of
each line that loads a driver. Or, boot from a DOS disk.
3 Run the diagnostics program for the adapter that's installed in the
computer.
4 From the Main menu, select the command for testing the adapter, then
select Set up as diagnostics responder.
5 Return to the computer you want to test. Run SETUP, choose Test
adapter, and then choose Continuous Network test.
Windows NT* users
================
1 Double-click the Network icon in the Control Panel.
2 Click the Add Adapter button.
3 Don't select an Intel adapter from the list. Instead, scroll to the
end of the list and select:
<Other> Requires disk from manufacturer.
4 Insert the Intel Configuration and Drivers disk into your floppy
drive.
The Intel PRO adapter setup program launches.
5 Click the Test button.
If you've just added the adapter, the network driver won't be active
and the diagnostics will test the adapter and it's connection to the
network.
If you're testing an adapter that's already been installed, the
network driver will probably be active and the diagnostics will test
the driver. This diagnostic tracks the driver's actual network
activity.
Windows 95 users
=================
1 Select Shut Down from the Start menu. Then select Restart the computer
in MS-DOS mode and click Yes. You can't run diagnostics in a MS-DOS
window within Windows 95.
2 Insert the Intel Configuration and Drivers disk into a drive, switch
to that drive, and at the DOS prompt, type:
SETUP <Enter>
3 From the Main Menu, select Test adapter. Then select Test adapter
again. The program runs a series of tests that make sure the adapter
is functioning properly.
4 Repeat steps 3, 4 and 5 for each EtherExpress PRO/100B adapter
installed in the computer.
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.