WACOM TABLET SYSTEM, DRIVER VERSION 4.76 FOR PERSONAL COMPUTERS RUNNING WINDOWS 98, Me, NT 4.0, WINDOWS 2000, OR WINDOWS XP (Service Pack 3 or Later Required for NT 4.0) USB TABLETS REQUIRE WINDOWS 98, 2000, Me, OR WINDOWS XP COPYRIGHT WACOM CO., LTD. 2003 This document contains information that is important, and information that is too new to have been incorporated in the User's Manual. There are six sections in this document: 1. TABLET INSTALLATION - Provides information about installing the tablet software. 2. WHAT'S NEW IN THIS RELEASE - Lists new features, fixes, and changes to the software. 3. KNOWN ISSUES AND WORKAROUNDS - Describes known problems, workarounds, unsupported features and compatibility issues. 4. OBTAINING WACOM SOFTWARE UPDATES - Contains information on downloading Wacom software updates. 5. ORDERING PARTS AND ACCESSORIES - Contains information for ordering Wacom parts and accessories. 6. OBTAINING TECHNICAL SUPPORT - Contains contact information for Wacom Technical Support. TABLET INSTALLATION For information on connecting the Wacom tablet to your system and installing the tablet software, refer to the installation guide that came with your tablet. WHAT'S NEW IN THIS RELEASE * EXTENDED MOUSE BUTTONS ADDED * Extended mouse button support options have been added under Windows XP and 2000 for all pen or mouse buttons (except the pen eraser). The new options are 4th-Click and 5th-Click. Under Windows XP and 2000, the Intuos2 five button mouse and lens cursor button settings have changed. The 4th and 5th button defaults are now set to 5th-Click and 4th-Click. * RUN... COMMAND ADDED * The Run... command was added and provides the ability to launch an application from a Tool Button, Tablet Button, or Pop-up Menu. Assigning the Run... option to a Tool Button or Tablet Button, or selecting the Add Run Application... button on the Pop-up Menu tab, displays a dialog box for selecting an application to launch. Note: This option is not available if you have not logged into your system. * POP-UP MENU TAB CHANGES * Drop-down menus have been added to the Pop-up Menu tab, providing you with the ability to change the font and size of the Pop-up Menu. * PL & CINTIQ CALIBRATION CHANGES * For PL and Cintiq series tablets, the calibration dialog has been updated to provide better instructions on conducting the calibration. KNOWN ISSUES AND WORKAROUNDS * GENERAL NOTES * WINDOWS XP - WHEN INSTALLING ON SYSTEMS WITH MULTIPLE USERS If you install the tablet on a system with multiple users and the tablet only works on the primary user desktop, reboot the system. SAFE MODE - SUPPORT FOR USB TABLETS If your PC was not configured with a USB keyboard or USB mouse, it may not support USB devices while in Windows Safe Mode. In this case, your tablet will not function in Safe Mode. WINDOWS NT 4.0 - TABLET NOT FOUND AT SYSTEM BOOT-UP If an input device is left on the tablet during boot-up, NT 4.0 sometimes will register the tablet as a mouse, and the tablet driver does not load. To avoid this problem, remove all input devices from the tablet surface prior to booting up NT 4.0. FOR LCD/PEN-TABLETS: If your tablet is not detected after starting or restarting Windows NT, the NTDETECT program may have incorrectly identified the tablet as a serial mouse and loaded the mouse driver. If this occurs, switch off the tablet’s power for a few seconds, then turn it back on and restart Windows. To avoid this problem always power down your tablet when shutting down or restarting Windows NT. WINDOWS 95 & 98 - MISSING SCREEN CURSOR If you have disconnected a serial mouse and the screen cursor is not visible, you can reattach the mouse and add a second serial card for the tablet, or you can do the following: 1. Press Ctrl+Esc, then type "s" and "c" to open the Control Panel window. 2. Use the arrow keys to select the Accessibility Options icon. Then press Enter to open the Accessibility Properties control panel. Note that if this icon is not visible, you will need to install this Windows component using the Add/Remove Programs control panel. 3. Press Shift+Tab, then right arrow, right arrow to select the Mouse tab. 4. Press Alt+m to select the Use MouseKeys checkbox. 5. Tab to OK and press Enter. 6. Answer Yes to the prompt on using the setting for default. The screen cursor should appear. WINDOWS 98 FIRST EDITION - USING DIFFERENT USB PORTS A USB tablet will work only on the USB port where it was installed. If you plug the tablet into a different USB port, the Add New Hardware dialog will display. (Windows must set up the proper registry information for each port.) To allow the tablet to work on multiple USB ports, go through the installation process for each port. It is not necessary to insert a CD or copy any files since they are already installed. Select Skip File when asked to copy a file. INTUOS TABLETS: AFTER CHANGING THE TABLET ORIENTATION, TABLET BUTTON ICONS DO NOT APPEAR When using the tablet in the Portrait or Landscape Flipped orientation, the tablet menu button icons will not display on your monitor. However, the tablet menu buttons are still functional. * SOFTWARE COMPATIBILITY NOTES * MICROSOFT ACCESS V2.0 MS PROJECT 4.0 QUARK EXPRESS QUICKBOOKS PRO 5.0 Using the pen to click or double-click in a field causes the screen cursor to freeze. In this situation, move your PS/2 or serial mouse to unfreeze the screen cursor. OBTAINING WACOM SOFTWARE UPDATES If you have Internet access, you can download the latest software updates: USA, Canada, Central and South America (English) Worldwide Web: http://www.wacom.com/productsupport Anonymous FTP: ftp.wacom.com/pub/drivers Europe, Middle East and Africa Worldwide Web: http://www.wacom-europe.com Anonymous FTP: ftp://ftp.wacom-europe.com/pub/ Japan Worldwide Web: http://tablet.wacom.co.jp Asia Pacific (English) Worldwide Web: http://ap.wacom.co.jp ORDERING PARTS AND ACCESSORIES To purchase parts and accessories, call toll-free: 1-888-884-1870 (USA and Canada only) or visit Wacom's web site at http://www.wacom.com/wacomdirect/ (USA only). Outside of the USA and Canada, please contact your local dealer or distributor, or call the Technical Support Hotline (see the telephone numbers below). OBTAINING TECHNICAL SUPPORT If you need to contact Technical Support, use the appropriate number for your region: USA, Canada, Central and South America Worldwide Web (English): http://www.wacom.com/productsupport Phone: +1-360-896-9833 (English, 7:30 am to 5:00 pm Monday - Thursday, 8:30 am to 5:00 pm Friday, Pacific Time) FAX: +1-360-896-9724 (English) Email (English): http://www.wacom.com/productsupport/email.cfm or support@wacom.com Europe, Middle East and Africa Phone (Austria): +43-(0)1-790 825 550 Phone (Belgium): +32-(0)2-275 0691 Phone (France): +33-(0)1-7020 0070 Phone (Germany): +49-(0)69-6630 8200 Phone (Spain): +34 91 787 0346 Phone (Italy): +39-(0)2-4528 7050 Phone (Netherlands): +31-(0)20-517 4705 Phone (Switzerland): +41-(0)1-212 2818 Phone (United Kingdom): +44-(0)207-744 0831 Phone (Brazil): +011 5041 9515 Phone (Other countries): +49-(0)180-500 4397 FAX: +49-(0)180-500 4398 Email: support@wacom-europe.com Japan Phone: +81-(0)47-380-8877 FAX: +81-(0)47-380-8711 Email: tablet@wacom.co.jp Asia Pacific (English) Phone: +81-(0)3-3371-1595 FAX: +81-(0)3-3371-1468 Inquiry Form: http://ap.wacom.co.jp/faq/tablet/inquiry_form.html Cintiq ICC Profile produced by GretagMacbeth ProfileMaker Pro. Wacom is a registered trademark of Wacom Company, Ltd. in the United States and/or other countries. All other brand and product names are trademarks or registered trademarks of their respective holders.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.