WACOM TABLET SYSTEM, DRIVER VERSION 4.78
FOR PERSONAL COMPUTERS RUNNING
WINDOWS 98, Me, NT 4.0, WINDOWS 2000,
OR WINDOWS XP
(Service Pack 3 or Later Required for NT 4.0)
USB TABLETS REQUIRE WINDOWS 98, 2000, Me,
OR WINDOWS XP
COPYRIGHT WACOM CO., LTD. 2003
This document contains information that is important,
and information that is too new to have been
incorporated in the User's Manual. There are five
sections in this document:
1. TABLET INSTALLATION - Provides information
about installing the tablet software.
2. KNOWN ISSUES AND WORKAROUNDS - Describes
known problems, workarounds, unsupported features
and compatibility issues.
3. OBTAINING WACOM SOFTWARE UPDATES -
Contains information on downloading Wacom software
updates.
4. ORDERING PARTS AND ACCESSORIES - Contains
information for ordering Wacom parts and accessories.
5. OBTAINING TECHNICAL SUPPORT - Contains
contact information for Wacom Technical Support.
TABLET INSTALLATION
For information on connecting the Wacom tablet to
your system and installing the tablet software, refer
to the installation guide that came with your tablet.
KNOWN ISSUES AND WORKAROUNDS
* GENERAL NOTES *
THE PREFERENCE FILE NAME WAS CHANGED
The name of the preference file where the Wacom Control
Panel settings are saved was changed from WACOM.DAT
to TABLET.DAT.
WINDOWS XP - WHEN INSTALLING ON
SYSTEMS WITH MULTIPLE USERS
If you install the tablet on a system with multiple
users and the tablet only works on the primary
user desktop, reboot the system.
SAFE MODE - SUPPORT FOR USB TABLETS
If your PC was not configured with a USB keyboard
or USB mouse, it may not support USB devices
while in Windows Safe Mode. In this case, your
tablet will not function in Safe Mode.
INTUOS TABLETS: AFTER CHANGING THE TABLET
ORIENTATION, TABLET BUTTON ICONS DO NOT
APPEAR
When using the tablet in the Portrait or Landscape
Flipped orientation, the tablet menu button icons
will not display on your monitor. However, the
tablet menu buttons are still functional.
OBTAINING WACOM SOFTWARE UPDATES
If you have Internet access, you can download the
latest software updates:
USA, Canada, Central and South America (English)
Worldwide Web: http://www.wacom.com/productsupport
Anonymous FTP: ftp.wacom.com/pub/drivers
Europe, Middle East and Africa
Worldwide Web: http://www.wacom-europe.com
Anonymous FTP: ftp://ftp.wacom-europe.com/pub/
Japan
Worldwide Web: http://tablet.wacom.co.jp
Asia Pacific (English)
Worldwide Web: http://ap.wacom.co.jp
ORDERING PARTS AND ACCESSORIES
To purchase parts and accessories, call toll-free:
1-888-884-1870 (USA and Canada only) or visit Wacom's
web site at http://www.wacom.com/wacomdirect/ (USA
only). Outside of the USA and Canada, please contact
your local dealer or distributor, or call the Technical
Support Hotline (see the telephone numbers below).
OBTAINING TECHNICAL SUPPORT
If you need to contact Technical Support, use the
appropriate number for your region:
USA, Canada, Central and South America
Worldwide Web (English):
http://www.wacom.com/productsupport
Phone: +1-360-896-9833
(English, 7:30 am to 5:00 pm Monday - Thursday,
8:30 am to 5:00 pm Friday, Pacific Time)
FAX: +1-360-896-9724 (English)
Email (English):
http://www.wacom.com/productsupport/email.cfm
or
support@wacom.com
Europe, Middle East and Africa
Phone (Austria): +43-(0)1-790 825 550
Phone (Belgium): +32-(0)2-275 0691
Phone (France): +33-(0)1-7020 0070
Phone (Germany): +49-(0)69-6630 8200
Phone (Spain): +34 91 787 0346
Phone (Italy): +39-(0)2-4528 7050
Phone (Netherlands): +31-(0)20-517 4705
Phone (Switzerland): +41-(0)1-212 2818
Phone (United Kingdom): +44-(0)207-744 0831
Phone (Brazil): +011 5041 9515
Phone (Other countries): +49-(0)180-500 4397
FAX: +49-(0)180-500 4398
Email: support@wacom-europe.com
Japan
Phone: +81-(0)3-5309-1510
FAX: +81-(0)3-5309-1514
Email: tablet@wacom.co.jp
Asia Pacific (English)
Phone: +81-(0)3-5309-1513
FAX: +81-(0)3-5309-1514
Inquiry Form:
http://ap.wacom.co.jp/faq/tablet/inquiry_form.html
Cintiq ICC Profile produced by GretagMacbeth
ProfileMaker Pro.
Wacom is a registered trademark of Wacom
Company, Ltd. in the United States and/or
other countries. All other brand and product
names are trademarks or registered trademarks
of their respective holders.
Last Revised 11-12-2003
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.