Using Intel's Automated Customer Support
v3.02
The following services are available 24-hours a day, 365 days a year:
Internet
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Use the World Wide Web or anonymous FTP to get the following:
- Troubleshooting information
- Software updates
- Installation notes
- Product information
- Technical documents
Connection information
World Wide Web:
http://www.intel.com
Anonymous FTP:
Address ftp.intel.com
Directory /pub/PCandNetworkSupport
Login name anonymous
Password your email address
CompuServe*
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Requires CompuServe subscription. Dial in with your modem for the
following topics:
- Troubleshooting information
- Software updates
- Installation notes
- Product information
- Technical documents
Forum name
GO INTELFORUM
Modem settings
7-E-1
up to 14.4 Kbps
FaxBack*
--------
Get faxes on the following topics:
- Troubleshooting
- Installation notes
- Compatibility lists
- Product information
Phone numbers
US & Canada 1-800-525-3019
Europe +44-1793-432509
Australia +61-2-975-3922
Singapore +65-256-5350
Hong Kong +852-2-844-4448
Taiwan +886-2-514-0815
Korea +822-767-2594
Worldwide 1-503-264-6835
Intel BBS
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Interactive dial-in service. Use your modem to download software and
files on the following topics:
- Troubleshooting information
- Software updates
- Installation notes
- Product information
- Technical documents
Phone numbers
US & Canada 1-503-264-7999
Europe +44-1793-432955
Singapore +65-256-4776
Australia +61-2-975-3066
Hong Kong +852-2-530-4116
Taiwan +886-2-718-6422
Korea +822-784-3430
Worldwide 1-503-264-7999
Modem settings
8-N-1
up to 14.4 Kbps
* Third-party trademarks are the property of their respective owners.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.