Adapter diagnostics v1.07 Running diagnostics on Intel 82557-based adapters: EtherExpress(TM) PRO/100B - TX EtherExpress(TM) PRO/100B - T4 EtherExpress(TM) PRO/10+ PCI ========================================================================= Intel's diagnostic software lets you test the adapter to see if there are any problems with the adapter hardware, the cabling, or the network. It's a good idea to run diagnostics every time you install an adapter. You can also use diagnostics to isolate problems during troubleshooting. DOS and Windows* 3.1 users ========================== Note: If you want to test the adapter with a responder on the network, skip to the procedure after step 5. 1 Restart your computer before loading any EtherExpress PRO/100B or PRO/10+ PCI adapter network drivers. Note: If drivers are installed, you must remove them or disable them and reboot your computer before running the diagnostic software. 2 Insert the Intel Configuration and Driver diskette into a drive, switch to that drive, and at the DOS prompt, type SETUP <Enter> 3 From the Board Menu, select the adapter you want to test. (If you have only one adapter installed, the Board Menu doesn't appear.) 4 From the Main Menu, select Test adapter. Then select Test adapter again. The program runs a series of tests that make sure the adapter is functioning properly. 5 Repeat steps 3, 4, and 5 for each adapter installed in the computer. To test the adapter with a responder on the network --------------------------------------------------- 1 Go to a computer on the same network segment with any EtherExpress adapter installed, except EtherExpress 32 or EtherExpress 16 MCA. 2 If this computer already has EtherExpress adapter network drivers installed, restart the computer without loading them. For example, if the drivers are loaded from the AUTOEXEC.BAT file, add REM in front of each line that loads a driver. Or, boot from a DOS disk. 3 Run the diagnostics program for the adapter that's installed in the computer (such as SoftSet or SETUP). 4 From the Main menu, select the command for testing the adapter, then select Set up as diagnostics responder. 5 Return to the computer you want to test. Run SETUP, choose Test adapter, and then choose Continuous Network test. Windows NT* users ================= If you have not already installed new drivers from the Intel Configuration and Drivers Disk: 1 Double-click the Network icon in the Control Panel. 2 Click the Add Adapter button. 3 Don't select an Intel adapter from the list. Instead, scroll to the end of the list and select: <Other> Requires disk from manufacturer. 4 Insert the Intel Configuration and Drivers disk into your floppy drive. The Intel PRO adapter setup program launches. 5 Click the Test button. If you've just added the adapter, the network driver won't be active and the diagnostics will test the adapter and its connection to the network. If you're testing an adapter that's already been installed, the network driver will probably be active and the diagnostics will test the driver. This diagnostic tracks the driver's actual network activity. If you have already installed the drivers: 1. Double-click the Intel PROSet icon in the Control Panel. 2. Click Test on the window that appears. If you have more than one adapter, first select the adapter from the displayed list. If you've just added the adapter, the network driver won't be active and the diagnostics will test the adapter and its connection to the network. You can also run Advanced Diagnostics at this point. See the description for testing with a responder in the Windows 95 section below. If you're testing an adapter that's already been installed, the network driver will probably be active and the diagnostics will test the driver. This diagnostic tracks the driver's actual network activity. You cannot run Adapter Diagnostics or Advanced Diagnostics at this point with PROSet. However, you can restart your computer in MS-DOS mode and run the diagnostics using SETUP.EXE as described above in the DOS and Windows 3.1 section. Windows 95 users ================= Use the Intel PRO adapter setup program to test the adapter: 1. Double-click the Intel PROSet icon in the Control Panel. 2. Click Test on the window that appears. If you have more than one adapter, first select the adapter from the displayed list. When using PROSet, you have two testing options: 1. Test the adapter and driver together: The adapter and driver test doesn't require you to unload the NDIS driver. a. Click Test NDIS. b. When the test is complete, click OK to exit. 2. Test the adapter hardware: The adapter hardware test unloads the NDIS driver. a. Click Unload NDIS. b. After the NDIS driver unloads, click OK to continue. c. When the test is complete, click OK to exit. PROSet reloads the driver. d. Restart the computer. You must restart the computer before accessing any network drives. To test the adapter with a responder on the network (Windows 95) ---------------------------------------------------------------- 1 Go to a computer on the same network segment with any EtherExpress adapter installed, except EtherExpress 32 or EtherExpress 16 ISA or MCA. 2 Start PROSet by double-clicking the Intel PROSet icon in Control Panel. 3 Click Test. If you are using the NDIS driver, a window appears asking if you want to unload the driver. Click Unload NDIS driver. The Adapter Diagnostics window appears. 4 Run the Adapter Diagnostics first. Then click Advanced to get to the sender/responder window. 5 Set the computer up as a responder. 6 Return to the computer you want to test. Repeat steps 2 - 4. 7 In the Advanced Diagnostics window, set this computer up as a sender. Click Test to begin testing. 8 If the test fails, refer to the Troubleshooting tips in the Installation Guide. If the test passes, exit out of PROSet on both computers and restart each computer to reload network drivers. * Third-party trademarks are the property of their respective owners.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
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