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(c) 1998 Xerox Corporation. All right reserved.
Xerox DocuPrint P12 PrintGear Printer Driver for Windows NT(R) 4.0
Version: 1.0
Creation Date: 4 March, 1998
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Thank you for choosing the Xerox DocuPrint P12 printer. The DocuPrint
P12 Windows NT 4.0 Printer Driver allows your printer to function under
Microsoft Windows NT 4.0 Workstation environment. For the detailed
information about the Driver software features, refer to the
"Xerox DocuPrint P12 Printer Driver - User Guide".
March, 1998
Xerox Corporation
This Readme file contains:
1. How to install and deinstall this printer software (***IMPORTANT***)
2. Installation file information
3. Restrictions and known bugs
4. Technical support information
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<1>. How to install this software
If you need to re-install the printer software, we strongly recommend
that you first deinstall the Driver by using the Windows "Add/Remove
Program" utility found in Windows Control Panel. After installing this
software, we recommend that you reboot Windows. The installer gives
you an opportunity to reboot at the end of the installation process.
*** IMPORTANT NOTE ***
Before you deinstall previously installed P12 NT driver please refer to
the section titled "Deinstallation notices" below.
To install this software from the Xerox website:
1. Download the compressed printer software from the Xerox web site.
2. Extract the compressed file by double clicking the self-extracting file.
3. This self-extracting file will automatically create a new folder (e.g.
XCP12NT) in your hard disk and extract driver files to two floppy disks.
Please prepare two empty and formatted floppies, if you haven't done so.
4. Please keep all option-boxes in the dialog checked as they are to ensure
the proper creations of the floppies.
5. Continue the procedures below to start the installation (Note that it
is recommended to install the driver from the floppies).
To install this software from diskettes:
The file INSTALL.EXE installs the DocuPrint P12 Windows NT 4.0 Printer Driver
and Status Monitor onto the current Windows NT directory in the hard disk.
1. Insert floppy 1 into Drive A.
2. Click the START button on Windows desktop.
3. Select RUN... command from the Start Menu.
A RUN dialog box appears.
(Note, do NOT use "Add Printer" wizard to install this driver)
4. Type "A:\INSTALL.EXE" in the RUN dialog box and click the OK button.
5. Follow the instructions displayed on the screen to finish the
installation.
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<2>. Installation file information
Driver files that are loaded onto the two diskettes.
Diskette1 (30 files):
Con_860.ovf 15,035 97/08/13 AM 10:21:58
Datu 6,282 97/11/17 PM 03:05:50
Dctn 227,099 98/01/23 PM 02:34:40
Dlgi 408 97/11/17 PM 02:58:08
Dlnu 17,424 97/11/25 PM 01:54:56
Dra_860.ovf 8,580 97/07/31 PM 04:01:38
Fin_860.ovf 13,426 97/08/13 AM 10:22:00
Instal.ovl 138,155 98/02/23 PM 12:06:54
Install.dat 11,658 98/03/04 AM 10:20:18
Install.exe 60,928 98/02/23 PM 12:06:20
Linu 269,933 98/03/03 PM 07:51:38
Logo.bmp 822 97/11/27 AM 03:38:52
Mon 60,297 97/12/10 PM 08:02:02
Moni 1,168 97/12/10 PM 08:02:04
Oven 26,972 97/12/18 PM 02:49:22
Ovnu 11,406 97/11/17 PM 03:16:16
PGear.sep 46 97/07/28 PM 11:45:14
SIDUnins.exe 45,185 97/07/28 PM 11:50:10
SIDUnins.ini 1,909 97/12/17 PM 04:46:38
Stat 18,411 97/12/10 PM 08:02:08
Trec 19,558 97/11/17 PM 02:59:56
Wst1 8,241 97/11/17 PM 03:17:16
XCPG.001 2,104 98/01/09 PM 04:32:54
XCPG.033 2,260 98/01/09 PM 04:32:54
XCPG.isd 22,861 98/03/04 AM 10:15:46
XCPG.itd 22,719 98/03/04 AM 10:15:42
XCPG0001.txt 17,869 98/03/23 PM 01:58:00
XCPG0033.txt 17,869 98/03/23 PM 01:58:00
XCPGU.dll 152,822 98/03/04 AM 10:20:16
Diskette2 (15 files):
Datk 34,014 97/11/17 PM 03:05:40
Hewn 9,851 97/11/17 PM 03:08:44
Instal.ovl 138,155 98/02/23 PM 12:06:54
Install.dat 11,658 98/03/04 AM 10:20:18
Install.exe 60,928 98/02/23 PM 12:06:20
Ling 242,770 98/03/03 PM 07:52:14
Mon001.hlp 8,620 98/01/02 PM 09:51:48
Mon033.hlp 8,913 98/01/12 PM 07:17:20
Ovnk 39,269 97/12/18 PM 03:15:58
XCPG.001 2,104 98/01/09 PM 04:32:54
XCPG.033 2,260 98/01/09 PM 04:32:54
XCPG0001.hlp 9,502 98/01/12 PM 07:14:56
XCPG0001.txt 17,869 98/03/23 PM 01:58:00
XCPG0033.hlp 10,169 98/01/12 PM 07:15:40
XCPGk.dll 169,312 98/03/04 AM 10:20:16
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<3>. Restrictions and known bugs
Installation notices:
>Printer Sharing - (Point 'n Print)
The DocuPrint P12 Driver does not support the printer sharing feature
that enables the driver to automatically download from the shared
printer.
To share the printer, use INSTALL.exe to install the driver directly
onto your PC, then change the port assignment that is located in the
Ports tab of Windows Printer Properties.
>Add Printer Wizard
You cannot use Add Printer Wizard to install the DocuPrint P12 Driver.
Use only the INSTALL.exe to install the Driver.
>NEC SuperScript 860/1260 Series Conflict
There is a conflict between the Xerox DocuPrint P12 Driver and the
NEC SuperScript 860/1260 Series driver. To resolve this conflict,
install the NEC driver first, then install the DocuPrint P12 Driver.
>Canceling installation leaves files
You may cancel installation by pressing Cancel button in the dialog
box. But this may result in some unwanted files remain in the system.
To get rid of these DocuPrint P12 related files do the followings:
Re-do a complete driver installation, then run Add/Remove Program
found in Control Panel.
Deinstallation notices:
>Network printer
Deinstaller removes all the network printers in Printer Folder, even
if the printers are other manufacturer's printers.
Answer No when the question "Do you want to remove old driver files
which are no longer needed?" in the dialog box, if you want to keep
these network printers.
>Driver files
During deinstallation of the driver, the deinstaller pops up a
dialog box to confirm whether the user would like the P12 driver files
to be removed or not. Regardless your selection, deinstaller removes
all the P12 driver files.
Printing notices:
>Drag and drop printing
When "Drag and Drop" multiple documents to printer icon in Printer
Folder in order to print them simultaneously, NT may crash.
Work-around: Print them from inside the application.
>When re-boot the NT
It may print out garbage if you re-boot the NT before the printer is
turned on.
To avid the problem, make sure you turn on the printer before
re-booting the NT.
>Printer Properties of Lotus Freelance Graphics 97
When open up the Printer Properties dialog box in the Lotus Freelance
Graphics 97 application (e.g. File>Print>Properties). The dialog box
cannot be closed by pressing OK/Cancel button.
In order to change printer options, please use "Document Defaults..."
command found in Printer Folder (e.g. File>Document Defaults...).
Applications effected: Lotus Freelance Graphics 97
>Printing long documents
Sometimes a long document (e.g. MS-WORD) may not be printed out
completely. (This problem will occur if the DocuPrint P12 NT driver
was not the default driver during the creation of a document).
To get rid of this problem, try to re-save the document with the
current settings. i.e. make sure DocuPrint P12 NT is the default
driver, and do the following:
File>Page Setup> Paper Size tab, apply the current paper size to
"Whole Document" and press OK
>Job Error
When NT is sending print jobs to the printer, open up the Printer
Properties dialog box in the application may cause the printer to
print corrupted print image(garbage), i.e. "Job Error".
>Missing words
Words missing when a document containing numerous fonts is printed.
Select TrueType Options in the Print Options tab and print the
document again.
Applications effected: Microsoft Word 97, WordPad, Lotus WordPro 97,
Adobe PageMaker 6.5
>Missing words
When you print a Lotus WordPro 97 document with a selected Page Range
or without selecting the collate option, some words may not print.
Select TrueType Options in the Print Options tab and print the
document again.
Application effected: Lotus WordPro 97
>Missing words
When you print a document with WordPad or Adobe Acrobat Reader, some
words may be missing by the line unit. Select TrueType Options in the
Print Options tab and print the document again.
Applications effected: WordPad, Adobe Acrobat Reader 3.01
>Missing parts of charts
Parts of a Microsoft Excel 97 chart may be missing when printed. Select
TrueType Options in the Print Options tab and print the document again.
Application effected: Microsoft Excel 97
>Characters hidden under objects in a frame are printed
Select TrueType Options in the Print Options tab and print the
document again.
Applications effected: Microsoft Excel 97, Adobe PageMaker 6.5
>Colored characters are printed as solid black
There is no halftone characters in the print result.
>Color Patterns in Lotus 123 are not printed out correctly
The Lotus 123 document which includes Color Patterns are not printed
as they appear on the computer display.
Application effected: Lotus 123 R7
>Combination of Reverse Print Order and Cover/Divider page
When you assign Reverse Print Order and Cover/Divider page, together,
to a print job, the printer displays an error status. To remove the
error status you must change select either Reverse Print Order or
Cover/Divider page, but not both, to resume
printing.
>Combination of Manual Duplex and Cover/Divider page
When you assign Manual Duplex and Cover/Divider page, together, to a
print job, the driver ignores the Cover/Divider page assignment and
prints Manual Duplex without a Cover or a Divider page.
>After creating an Overlay
When you print out a document for a new overlay, immediately assign
the new overlay by using the Overlays tab and press OK button. Until
you do this, every subsequent print-out will be saved as the overlay
file.
>Overlay creation with Manual Duplex option selected
If you select the Manual Duplex option at overlay creation, the option
will be ignored and the document will print out as simplex (one sided).
The Manual Duplex instruction sheet will also print out.
Ignore the information in the Manual Duplex instruction sheet.
>Cover page causes Job Error with Word97
When printing a MS-Word document with the following options,
the printer will either return a "Job Error" message or print corrupted
characters (garbage).
Options:
Collate: uncheck,
Copies:more than 1,
Cover:anything,
Divider:<none>
Check Collate option on Printer dialog box to print a word document
with a cover page.
Application effected: Microsoft Word 97
>Overlay does not affect for all assignment pages
The overlay does not affect for all assignment pages. Only the first
page may be printed with the assigned overlay.
Applications effected: Microsoft WordPad, PowerPoint 97,
Lotus Freelance Graphics 97
>Overlay under charts
When an overlay is assigned to a page that includes charts, part of the
overlay covered by the chart may not print.
Select TrueType Options in the Print Options tab and print the
document again.
Application effected: Microsoft Excel 97, Lotus 123 R7
>Overlay objects are not transparent
When printing MS-WORD documents, sometimes, the overlay objects are not
printed as "transparent"
>Some User created overlay files may cause printer Error
Some user created overlays may not be printed and cause "Job Error",
i.e. printer stops printing and blinks "Error" LED on the printer.
>Manual Duplex from Main or Secondary cassette
When you assign Manual Duplex printing from Main or Secondary cassette,
remove all paper on Multi Bypass Feeder. Otherwise, the first page of
2nd side will be fed from MBF.
>Manual Duplex from Envelope cassette
When Envelope cassette is assigned as the input paper source, the
last page of the second-side printing will be fed from the Envelope
cassette instead of Multi-purpose tray. Your document will be printed
correctly so that the last page is a second side of Instruction sheet.
To avoid this problem, the last page should be put in the Envelope
cassette).
>Manual Duplex for small size papers
The Manual Duplex instruction sheet does not print to fit small size
paper; such as B5, Executive or smaller size paper.
>Unsupported combination of paper size and paper source
You can specify unsupported combinations of paper size and paper source
using the application specific Page Setup dialog box (e.g. File>Page
Setup). But printing a document under this circumstance will cause
printer to request you to put Letter size paper in the specified tray.
>Acrobat Reader ignores copies setting
When you specify the number of copies in Acrobat Reader's print menu ,
i.e. File>Print>Setup>Properties, the settings will be ignored.
Try File>Printer Setup>Properties menu to change the value.
Acrobat Reader causes this problem. For more information, please contact Adobe Systems Inc..
Applications effected: Acrobat Reader 3.01
>Blurry Graphics when printing PDF files
Some graphics may look blurry (i.e. poor quality) when printed from
Acrobat Reader 3.01. This problem is caused by Acrobat Reader.
For more information, please contact Adobe Systems Inc..
Applications effected: Acrobat Reader 3.01
Operation notices:
>Canceling a job from the queue
When printing multiple documents, deleting a job being processed in
the queue will cause error for the next job in queue.
To avoid this problem, use a button on your printer to cancel print
jobs.
>Printer Properties of Lotus Freelance Graphics
When trying to close a Printer Properties dialog box which can be
displayed from the application menu (File>Print>Properties), the mouse
cursor will becomes the wait cursor, i.e. hour grass, and never comes
back.
Use Document Defaults tab pages which can be displayed from Printer
Folder in order to change print options.
>Paper size list
Right after the driver installation, the drop-down list in
File>Page Setup menu (e.g. MSWORD) doesn't show all paper sizes
supported by the driver. In this case, you may try to select
"Multi-purpose(MBF)" as paper source in Paper Source tab and press OK.
Then close and open the document again.
>Paper size
When you change Paper Source from Main cassette to Envelope or MBF and
back to Main Cassette, the paper size will change to A4. Manually
change the paper size to the correct setting.
>Default Setting
In certain instances, selecting Default Setting does not return to the
default settings.
This can occur when you;
1. Run a application and open the Print Setup dialog box of that
application.
2. Change some of the printer settings, such as Paper Source or Paper
Size.
3. Press the Printer button and a dialog box appears.
4. Press the Properties button and a driver properties dialog
appears.
Applications effected: Microsoft NotePad, WordPad, Paint, Excel 97,
Adobe Acrobat Reader, Photo Deluxe
>Overlay Management
Import(Get From) an overlay file in Overlay Management dialog box.
Rename and re-assign it without pressing "Exit" button will cause
the print job disappears (i.e. not job will be sent to the printer).
In this case, reboot the PC and repeat the operations. Make sure you
press the "Exit" button and close Manage Overlays dialog box at the
end of each operation.
Status Monitor notices:
>Status Monitor pop-up message
Status Monitor is designed to pop up the error message when the
specified events occur.
Sometimes it misses the event. Please click "Printer" icon on the task
bar to verify the current printer status.
>Unsupported printer status
Printer statuses not supported:
Printer Resetting (10018) -- canceling job by pressing the printer
button
Canceling print job (10051) -- canceling job through Windows NT
Cover Open (40015) -- opening the printer front cover
>Incorrect Status Monitor message
When printing long documents, the Status Monitor will sometimes show
a message "Off line". You may ignore it.
>Incorrect Status Monitor message
When the printer runs out of C5 paper, the Status Monitor message
reads; "Out of Paper Com10" instead of "Out of Paper C5". After you
load more C5 paper, the printer resumes printing.
>Conflict with NEC SuperScript 860/1260 Series
If you install the NEC SuperScript 860/1260 driver and the DocuPrint
P12 Driver on your PC, only the NEC SuperScript 860/1260 Status
Monitor appears on the display.
>Network Printing
The Status Monitor's bi-directional functionality works only with a
locally attached printer. When printing to a network printer, the
Status Monitor displays "off-line".
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<4>. Technical support information
Toll-free Customer Service telephone:
In the United States and Canada, the toll-free number for
Xerox Customer Service is 1-800-TEAM-XRX.
World-Wide-Web (WWW):
On the World-Wide-Web, you can find helpful information about
this printer at URL: http://www.xerox.com
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Xerox and the identifying product names are registered trademarks of Xerox
Corporation.
WindowsNT is a registered trademark of Microsoft Corporation.
PrintGear is a registered trademark of Adobe Systems Incorporated.
All product/brand names are trademarks or registered trademarks of the
respective holders.
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.