------------------------------------------------------------------------------------- Iomega Backup, Version 4.2 Copyright Arcada Software, Inc. 1994. ------------------------------------------------------------------------------------- This file contains important information that became available after the written documentation was completed. The following subjects are discussed: 1. Reading Irwin AccuTrak Tapes 2. Tape Format Incompatibilities 3. Installing Iomega Backup After Other Backup Programs 4. Installing DOS 6.x After Iomega Backup for Windows 5. Setup Disk Space Estimates 6. Compressed Drives 7. Video/DMA Conflict Problems 8. Laptop/Notebook Video Conflicts 9. Laptop Power Management Conflicts 10. Tape Despooling 11. Installing With Third-Party Windows Shells 12. Parallel Port Drive Configuration 13. Maximum Parallel Port Cable Length 14. IRQ Conflicts 15. Potential Conflict with Screen Savers 16. Encrypted Backup Sets 17. NetWare Files With an Execute Only (X) Attribute 18. Microsoft Works Thesaurus Corruption 19. Files Not Backed Up By Iomega Backup 20. Formatting Tapes on 386 Machines 21. Hardware Compression Not Supported 22. Changes to WIN.INI and SYSTEM.INI 23. Common Setup and Configuration Issues 24. Using Removable Media Drives 25. Restoring Files with NetWare Delete Inhibit or Rename Inhibit Attributes 26. Install: Selecting a Program Group 27. Performance Issues on QIC-3020 Parallel Port Tape Drives 1. Reading Irwin AccuTrak Tapes ------------------------------------------------------------------------------------- Your Iomega drive can read both QIC-40/-80 and Irwin AccuTrak tapes. To read an Irwin tape, you must first rebuild a catalog for the tape. Select Rebuild from the Catalog menu. When the rebuilding process is complete, you can load and use the catalog to restore files from that tape. NOTE: You cannot format or write to AccuTrak tapes with your Iomega drive. 2. Tape Format Incompatibilities ------------------------------------------------------------------------------------- Because of inconsistencies in the formatting process used by different tape drives, it is highly recommended that you format tapes in the drive where you will use them. 3. Installing Iomega Backup After Other Backup Programs ------------------------------------------------------------------------------------- You may experience difficulty running Iomega Backup if some device files from other backup programs are found in your SYSTEM.INI file. If you can't start Iomega Backup, try commenting the following devices out of your SYSTEM.INI file: CMSWTAPE.386 CMSDTAPE.386 CPVBX.386 FASTBACK.386 IRW286.DRV NOVABKP.386 VIRWT.386 VITD.386 To do this: 1. Open the SYSTEM.INI file using a text editor. 2. Search for the device name(s), e.g., DEVICE=CPVBX.386 3. Type a semicolon (;) at the beginning of the line. 4. Installing DOS 6.x After Iomega Backup for Windows ------------------------------------------------------------------------------------- DOS 6.x installs an older version of the VFINTD.386 into the DOS directory and then modifies the SYSTEM.INI (DEVICE=C:\DOS\VFINTD.386). If you install MS-DOS 6.x after Iomega Backup 4.2, the next time you launch Iomega Backup you will be sent a warning dialog. This dialog notifies you that the VFINTD.386 is the incorrect version. If you click OK in this dialog Iomega Backup will save the existing SYSTEM.INI as SYSTEM.QBW and make the necessary change to the "Device=" line in the SYSTEM.INI. You can also make the changes manually by performing the following steps: 1. Open the SYSTEM.INI file using a text editor. 2. Search for the VFINTD line (DEVICE=C:\DOS\VFINTD.386). 3. Change the line to: DEVICE = [qbwin install path]\VFINTD.386. 5. Setup Disk Space Estimates ------------------------------------------------------------------------------------- To insure that the user always has enough disk space to install Iomega Backup, the Setup program displays the maximum amount of space that may be required for installation. This estimate is affected by the actual options selected for install and also includes some space that is necessary in order to run the setup program. 6. Compressed Drives ------------------------------------------------------------------------------------- If you are using compression software such as Stacker or DoubleSpace, do not back up the compressed file (for example, stacvol.* or the dblspace files), back up the logical drive instead. Because these compressed files are typically very large, attempting to restore may cause problems if you do not have enough disk space to restore the compressed file. 7. Video/DMA Conflict Problems ------------------------------------------------------------------------------------- Iomega Backup uses direct memory access (DMA) channels to read and write data. Sometimes using a tape device that is connected to the floppy controller causes conflicts with the Windows 3.1 video drivers. During the compatibility test, Iomega Backup determines if your system has a video/DMA conflict and if so, goes through a series of tests in an effort to ensure your system runs reliably with Iomega Backup. After each test a message will inform you that tests are still being performed. If Iomega Backup has attempted every test and your system will still not work reliably, a message will inform you of the problem. NOTE: If you experience video/DMA conflicts, try disabling the Video Caching option (sometimes referred to as Video Shadowing) in your CMOS setup. 8. Laptop/Notebook Video Conflicts ------------------------------------------------------------------------------------- Some laptop and notebook computers may have video conflicts that cause the tape drive to move the tape back and forth excessively ("shoe-shining"). If you experience this, try minimizing the Iomega Backup icon and making the Program Manager window active and moving it over the top of the icon while the program is writing to or reading from the tape. The Iomega Backup window will activate itself when the backup or restore is finished, and this action should speed up your session. 9. Laptop Power Management Conflicts ------------------------------------------------------------------------------------- Some laptop power management systems take a "snapshot" of RAM and store it on the hard drive when they power down. This may create a conflict if it occurs during a backup or restore or a tape formatting operation. When using Iomega Backup, it is recommended that you turn OFF all power management features and plug your laptop into an outlet rather than using the battery. 10. Tape Despooling ------------------------------------------------------------------------------------- If a tape "despools" (comes loose from the cartridge capstan, a very rare occurrence), it may be necessary to turn the drive's power off and on again or to turn your system off and on again to clear the drive. 11. Installing With Third-Party Windows Shells ------------------------------------------------------------------------------------- If you use a third-party Windows shell program such as PCTools or Norton Desktop for Windows, Iomega Backup may not install correctly. If you experience difficulty installing Iomega Backup under a shell, temporarily change your Windows shell to the Program Manager before starting the setup program. To change to the Program Manager, open your SYSTEM.INI file, type a semicolon (;) in front of your current SHELL command in the [boot] section, then type SHELL=PROGMAN.EXE on the following line. For this change to take effect, you must restart Windows. Remove these changes after installation to restore your previous configuration. 12. Parallel Port Drive Configuration ------------------------------------------------------------------------------------- If your parallel port tape drive does not automatically configure, first ensure that the power to the drive is on. If it is, turn it off, then on, and try configuring it again. See below for more suggestions. 13. Maximum Parallel Port Cable Length ------------------------------------------------------------------------------------- Your parallel port tape drive should be connected directly to your system's parallel port. If you use the pass-through connector on the drive to connect a second device such as a printer, the maximum cable length for both devices is approximately 10 feet (3 meters). If you have difficulty using your tape drive when a second device is connected to the pass-through connector, disconnect the second device and its cable while using the tape drive. If you experience data loss when using a printer connected to the pass-through connector, shorten the printer's cable if possible or disconnect the tape drive while printing. 14. IRQ Conflicts ------------------------------------------------------------------------------------- You may experience a conflict in IRQ selection if you are configuring a parallel port tape drive on a system that includes a sound card. SoundBlaster cards and compatibles use a default IRQ of 7, which is also used by a printer port (LPT1). If this conflict occurs, you can: * Change your sound card's IRQ if possible. Some cards do not allow this change and some games may not work correctly. * Check your system documentation to see if your parallel port can be configured to use a different interrupt. Devices that may conflict with printer port interrupt: Sound Cards Scanner Cards Network Cards Bus Mice Other printer ports Other devices IRQ usage can be determined by using the Microsoft Diagnostics Program. Exit Windows and type MSD at the DOS prompt. Note that MSD cannot always diagnose printer port IRQ conflicts. Printing does not require a hardware interrupt and will function normally even if an interrupt conflict exists. Symptoms of an IRQ conflict include Iomega Backup not finding the tape controller and network problems when backing up to tape. 15. Potential Conflict with Screen Savers ------------------------------------------------------------------------------------- If you attempt to use Iomega Backup while a screen saver is active and you get DMA or other errors, manually disable the screen saver before running Iomega Backup. 16. Encrypted Backup Sets ------------------------------------------------------------------------------------- Iomega Backup cannot restore backup sets encrypted by other backup programs. You must use the original software to restore them. 17. NetWare Files With an Execute Only (X) Attribute ------------------------------------------------------------------------------------- NetWare files with an execute only (X) attribute will not be backed up, compared, or overwritten during a restore. 18. Microsoft Works Thesaurus Corruption ------------------------------------------------------------------------------------- The Microsoft Works Thesaurus requires that the archive bit (A) be set. If you back up the Thesaurus, it may not work correctly. If this occurs, contact Microsoft Technical Support. 19. Files Not Backed Up by Iomega Backup ------------------------------------------------------------------------------------- Iomega Backup does not log or back up a number of files to avoid potential system conflicts if they are restored. Compressed Volume files: DBLSPACE.0?? DRVSPACE.0?? STACVOL.* Windows swap files: 386SPART.PAR WIN386.SWP NetWare System files: BACKOUT.TTS NET$SPL.QUE NET$MSG.SYS DIRSTAMP.SYS NET$OBJ.SYS* NET$PROP.SYS* NET$VAL.SYS* NET$BIND.SYS* NET$BVAL.SYS* SYS$LOG.ERR * These NetWare bindery files will be backed up or restored only if you are logged on to a server as Supervisor. See your User Guide for more information. Additionally, Iomega Backup will not back up a number of temporary files used by the program when these files are found in the program's directory. 20. Formatting Tapes on 386 Machines ------------------------------------------------------------------------------------- If you encounter difficulties formatting tapes on a slower 386 machine or receive a message stating "The tape controller is not responding correctly," make sure your turbo switch is on. 21. Hardware Compression Not Supported ------------------------------------------------------------------------------------- Iomega Backup for Windows, Version 4.2, does not support the hardware compression function found on some high-speed controller cards. 22. Changes to SYSTEM.INI and WIN.INI ------------------------------------------------------------------------------------- The following lines are added during installation: WIN.INI [Extensions] set=[qbwin install path]\qbwin.exe^set SYSTEM.INI [386enh] device=[qbwin install path]\vfintd.386 If the Load With Windows checkbox in the Backup Scheduler is checked, the following item is added to WIN.INI [Windows] load= line: load=[qbwin install path]\scheduler.exe This item is removed from the load= line when the checkbox is unchecked and the Backup Scheduler is closed. 23. Common Setup and Configuration Issues ------------------------------------------------------------------------------------- 1. If you get an "Invalid Interrupt" or "Drive Not Detected" message when using the Parallel Port Tape drive: a. Use the Iomega printer cable that came with the drive. If a cable defect is suspected, use a standard printer cable for testing only. b. If the parallel port is built into the motherboard and you are adding a 2nd parallel port option card, set the 2nd parallel port to LPT2. c. If the parallel port is built into the motherboard, confirm that it is enabled. Some motherboard manufacturers have an enable/ disable option in the BIOS setup. 2. If the drive is detected by Iomega Backup for DOS, but not by _PRODUCT_NAME for Windows. a. Check for virtual driver conflicts by launching Windows in standard mode. Type Win /S at the c:\ prompt or Win /D:T if using Windows for Workgroups. b. Logitech Mouse driver version 6.30 can cause an interrupt conflict. Upgrade to the latest driver from Logitech or use the Microsoft-compatible mouse driver that comes with Windows 3.1. 3. Using the Parallel Port Tape Drive with 286 Machines Iomega does not recommend using the Parallel Port Tape drive on 286 machines. The compression algorithms require processor performance that is not always available with 286 machines. For better performance, Iomega recommends turning compression off on 286 machines. 4. SCO UNIX Software Follow the instructions for installing a QIC-80 tape drive found in the SCO Systems Administrator's Guide that came with the operating System. After installation, use the tape utility to format, retension, or erase. If a tape I/O error is reported, format the tape even if it is a pre-formatted tape. Use the TAR utility to back up and restore from the tape drive. If you are using only one floppy drive, set the drive select jumper (located on the back of the tape drive between the data connector and the power connector) to DS1. 5. Connecting to a Floppy Disk Controller (FDC): a. Disconnect the 34-pin flat ribbon cable connected to the floppy disk drives from the FDC. The red stripe on the cable is connected to pin 1. Write down how the cable is originally oriented before removing. b. Connect the cable that was connected to the FDC to the center Y-cable connector that came with the tape drive. Be sure to align the red stripes on both cables to each other. c. Connect the short end of the Y-cable to the tape drive. The red stripe will be closest to the power connector. d. Connect the long end of the cable to the FDC, orienting the red stripe the same way the original cable was when it was removed. e. Check the jumper configuration on the back of the tape drive. There is a jumper located between the data cable and power connector on the back of the tape drive. This jumper selects between DSS/DSP, DS1, or DS0. The default mode is DSS/DSP. If the FDC only controls two floppies use DSS/DSP. If the FDC controls up to four floppies then DS0 or DS1 may have to be used. f. Make sure the tape drive has a solid ground connection. This is especially important for computers with plastic cases. A ground lug connection is provided on the tape drive that can also be used to connect a ground wire to the metal chassis or ground point of the computer. 6. High-Speed Controller To use the Tape Accelerator/Fast Floppy controller as the main floppy controller: a. Disable the standard floppy controller by turning it off in the BIOS Setup or by a jumper on the board. b. Set the port address of the Tape Accelerator to 3F0h, interrupt to 6, and DMA channel to 2. Connect the tape drive and floppies as described in the installation guide or the Connection to a Floppy Disk Controller section above. Install the backup software. To use the Tape Accelerator/Fast Floppy controller as a secondary floppy controller. a. Leave the existing floppy controller and drives connected as they are now. Change the address of the new controller or leave it set to the default--the default settings will usually work. If not, try I/O address 370h, IRQ 5, and DMA channel 1. It may be necessary to go through several combinations to find one that works. b. Connect the tape drive to the secondary controller and install the backup software. The software will scan/test for the installed tape drive. If it is not found, configure the software manually and supply the appropriate values for the I/O address, IRQ, and DMA settings. Note: A diagnostics software such as MSD.EXE, Norton Utilities, PC Tools, or Checkit can be used to find unused addresses, IRQs, and DMA channels. 7. Parallel Port Tape Installation a. Follow the instructions in the install guide and use the original Iomega cable that came with your drive. b. To verify that your printer port is working correctly, check the printer port with a diagnostic utility such as CHECKIT or see if a printer works from this parallel/printer port. c. Use MSD.EXE or other utility to determine the address of the printer port. Use this information to manually configure the backup software. d. When manually configuring a parallel port tape drive, use IRQ 5 or 7 and I/O address 378h, 278h or 3BCh. 24. Using Removable Media Drives ------------------------------------------------------------------------------------- For your backup software to recognize and use a removable media drive such as a Bernoulli drive, the drive must be locked. 25. Restoring Files with NetWare Delete Inhibit or Rename Inhibit Attributes ------------------------------------------------------------------------------------- During a Restore, you cannot overwrite files which have the NetWare Delete Inhibit (D) or Rename Inhibit (R) attribute set. To restore these files, you must first manually remove the Delete Inhibit or Rename Inhibit attribute. 26. Install: Selecting a Program Group ------------------------------------------------------------------------------------- A modification has been made to the User Guide. In the topic, "Beginning the Installation" the section "Selecting a Program Group" has been simplified. During the Installation process setup asks, "Do you want setup to create a program group and icons?". You simply need to respond Yes or No. If you choose Yes, setup will create a program group named Iomega Backup. If you choose No, then a program group will not be created. 27. Performance Issues on QIC-3020 Parallel Port Tape Drives ------------------------------------------------------------------------------------- If you have a QIC-3020 Parallel Port tape drive you may experience a performance limitation, especially on systems with unidirectional parallel ports. This combination may not transfer data from the tape drive to the system fast enough to allow the tape to run continuously, or "stream." However, if you reformat the tape using the QIC-3010 format, the tape will run at half the speed of a QIC-3020 and stream more of the time. This will result in faster net restore times and less wear on the tape drive, but will cut the tape's capacity in half.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.