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DELL OPENMANAGE(TM) SERVER AGENT 4.2.1
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This readme file contains updated information for your
"Dell OpenManage Server Agent User's Guide" and any other technical
documentation included with this product.
Always refer to the Dell(TM) World Wide Web site
(http://support.dell.com) for the most current information.
The following sections contain requirements, features, and open
issues for Dell OpenManage Server Agent version 4.2.1.
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REQUIREMENTS
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DELL OPENMANAGE SERVER AGENT
Version: 4.2.1
Release date: December 2000
Supported systems: Dell PowerEdge(TM) 300, 1300, 1400,
1550, 2300, 2400, 2450, 4300, 4350,
4400, 6300, 6350, 6400, 6450, 8450
Operating systems: Microsoft(R) Windows NT(R) Server
4.x with Service Pack (SP) 4 or later
Microsoft Windows(R) 2000 Server
Family (includes Windows 2000 Server
and Windows 2000 Advanced Server)
Novell(R) NetWare(R) 4.x or 5.x
Dell OpenManage Server Agent supports each of the major systems
management standards: Common Information Model (CIM), Desktop
Management Interface (DMI), and Simple Network Management Protocol
(SNMP).
The support for CIM, DMI, and SNMP is operating system-dependent
and, in some cases, operating system-version dependent.
Windows NT 4.0 Windows 2000 NetWare 4.x and 5.x
CIM Yes* Yes No
DMI Yes Yes No
SNMP Yes Yes Yes
*Microsoft Windows NT supports CIM only with the Common Information
Model Object Model (CIMOM) Service Pack installed.
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FEATURES
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Dell OpenManage Server Agent provides fault management, prefailure,
asset, and inventory information to management applications.
Dell OpenManage Server Agent installs from the "Dell OpenManage
Server Assistant" applications CD.
Dell OpenManage Server Agent provides extensive online documentation,
including a User's Guide, a Messages Reference Guide, and Reference
Guides for two systems management standards: CIM and SNMP. Online
documentation is distributed either on the online documentation
CD or on the Dell World Wide Web site (http://support.dell.com).
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CONFIGURING SNMP
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Dell OpenManage Server Agent uses the SNMP services provided by the
operating system. To configure your SNMP services for proper
interaction with management applications, perform the following tasks:
NOTE: See your operating system manual for specific details on
configuring the SNMP agent.
1. Configure the trap destination.
The destination is a list of the systems to which the SNMP traps
are to be sent.
2. If you want to perform active management (configuration) of a
system, configure the SNMP community name for "Set" operations.
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OPEN ISSUES
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VARIATIONS IN CPU TEMPERATURE READINGS
=======================================
Certain PowerEdge and PowerApp(TM) systems may show varying values
for the temperature reading of the central processing unit (CPU).
These variations in CPU temperature readings are normal and do not
indicate a problem with your system. Dell recommends that you do
not modify the default temperature thresholds. Modifying temperature
thresholds could result in false temperature warning events
for the CPUs.
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MAXIMUM SYSTEM MEMORY SUPPORTED
===============================
The value for the MAXIMUM SYSTEM MEMORY supported by the system
may be incorrect. In some instances, the amount of memory
that can actually be supported is greater than the amount
reported.
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REBOOTING AFTER INSTALLATION AND UNINSTALLATION
===============================================
NOTICE: You must reboot your system immediately after installing
or uninstalling Dell OpenManage Server Agent. Failure to reboot
results in improper operation of the Dell OpenManage Server Agent.
If Dell OpenManage Resolution Assistant is installed on the system,
Dell recommends that you reboot the system, and then reboot it
a second time five minutes later. Rebooting in this manner allows
Dell OpenManage Server Agent and Resolution Assistant to
synchronize.
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SECURITY WITHIN THE DELL OPENMANAGE SERVER AGENT
================================================
The Dell OpenManage Server Agent uses user-level security to
prevent unauthorized modification of system settings. The security
implementation is "derived from the RSA Data Security, Inc.
MD5 Message-Digest Algorithm."
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SUPPORT FOR PERC 3/DC AND PERC 3/DCL RAID CONTROLLERS
=====================================================
You cannot manage the Dell PowerEdge Expandable Raid Controller
(PERC) 3/DC or 3/DCL using the Dell OpenManage Server Agent.
You can manage this controller using the
Dell OpenManage Array Manager.
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UNATTENDED INSTALL FOR WINDOWS NT AND WINDOWS 2000
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Dell OpenManage Server Agent 4.2.1 provides support for unattended
installation on Windows NT and Windows 2000. This feature is
documented in the Dell OpenManage Server Agent User's Guide.
The following information supplements the procedures provided in
the user's guide.
NOTE: Executing the unattended install program "setup.exe /s" is
an asynchronous operation like many Microsoft Windows applications.
Once you have entered the "setup.exe /s" command, the task returns
to the batch stream or command line prompt while the unattended
install continues to execute in the background.
1. If you want to pause the batch stream until the unattended
install completes, use the following command:
"start /wait setup.exe /s"
2. To activate the Dell OpenManage Server Agent after performing
the unattended installation, reboot the system.
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AUTOMATIC UNLOADING OF NETWARE LOADABLE MODULES
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Dell OpenManage Server Agent loads a number of NetWare Loadable
Modules (NLM) at system startup. Some NLMs might determine that
they are not needed on a particular system. Automatic unloading
of unneeded NLMs occurs approximately 2 minutes after system
startup. During NLM unloading, module unloading messages appear
on the NetWare "System Console."
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ADDING MANAGEMENT AGENTS FOR PERIPHERAL DEVICES AFTER THE INITIAL
INSTALLATION
=================================================================
You must uninstall Dell OpenManage Server Agent before adding a
management agent for a peripheral device (for example, before
adding a redundant array of independent disks [RAID] card).
Next, reinstall Dell OpenManage Server Agent with the appropriate
peripheral device management agents selected.
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UPGRADING FROM A PREVIOUS VERSION OF DELL OPENMANAGE SERVER AGENT
=================================================================
If you have a previous version of Dell OpenManage Server Agent 4.x
or any version of Dell OpenManage Hardware Instrumentation Package
(HIP) 3.x installed on your system, you must uninstall it before
installing Dell OpenManage Server Agent 4.2.1.
For procedures on how to uninstall Dell OpenManage Server Agent,
see the "Dell OpenManage Server Agent User's Guide." The
User's Guide is available on the Dell World Wide Web
site: http://support.dell.com.
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ASPI REQUIRED FOR MANAGING DELL POWERVAULT(TM) 20xS AND 21xS
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If you plan to use Dell OpenManage Server Agent to manage a Dell
PowerVault 20xS or Dell PowerVault 21xS, you must have the
advanced small computer system interface (SCSI) programming
interface (ASPI) installed and loaded. You can obtain this
interface by either of the following two methods:
* When installing Dell OpenManage Server Agent, you can select
from a list of optional independent hardware vendor (IHV)
component agents. Select the Adaptec CI/O component agent.
See the "Dell OpenManage Server Agent User's Guide" for a
full set of installation instructions.
* Download and install the latest version of the Adaptec C/IO
application from the Adaptec Web site (www.adaptec.com).
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LOADING ASPI FOR MANAGING DELL POWERVAULT 20xS AND 21xS ON NOVELL
NETWARE
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1. Install ASPI on your server by performing the steps listed in
the previous section. If you have installed ASPI on a NetWare
server, you must add a command to the beginning of your
"system\dell\dcstart.ncf" file:
"load nwaspi"
2. If this command currently appears in the middle or at the end
of the ".ncf" file in the Adaptec CI/O section, remove it and
place it at the beginning of the ".ncf" file.
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DMI SERVICE LAYER ON MICROSOFT WINDOWS 2000
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There is a DMI Service Layer available on the "Microsoft Windows
2000 Installation" CD. This component is not automatically
installed. Dell OpenManage Server Agent cannot function with
this version of the DMI Service Layer. Do not install the DMI
Service Layer from the Windows 2000 CD.
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UNICODE SUPPORT NLMs ON NOVELL NETWARE 4.2 SUPPORT PACKS
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Novell NetWare 4.2 support packs 8 and higher provide Unicode NLMs
for multilanguage support. The NLMs are not automatically
installed. Dell OpenManage Server Agent installs its own version
of the NLMs. Dell recommends that you do not install the
Unicode NLMs from the support packs.
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REPORTING OF VIRTUAL MEMORY
===========================
The value returned for the amount of virtual memory in a system is
incorrectly reported.
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INSTALLING TO NONDEFAULT DIRECTORIES
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Dell recommends that all Dell OpenManage Server Agent components be
installed to the same directory. If you install the components
to separate directories, you may have problems uninstalling
Dell OpenManage Server Agent.
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REPORTING OF NETWARE OPERATING SYSTEM VERSION
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Dell OpenManage Server Agent may incorrectly report NetWare version
5.1 as version 5.0.
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UNINSTALLING DELL OPENMANAGE SERVER AGENT WITH ADAPTEC CI/O AGENT
ON SYSTEMS RUNNING NOVELL NETWARE
=================================================================
When the Adaptec CI/O Agent is unloaded, it displays the following
message on the "System Console":
"Unloading CI/O Management Service (IOMGR) is not recommended.
Unload module anyway? n"
When the Dell OpenManage Server Agent uninstall program detects that
the Adaptec CI/O Agent is loaded, it switches to the "System Console"
to allow the user to see the above message. Press <y> to unload the
Adaptec CI/O Agent and allow the uninstallation program to continue.
======================================================================
Information in this document is subject to change without notice.
(C) 2000 Dell Computer Corporation. All rights reserved.
Trademarks used in this text: "Dell," "PowerEdge," "PowerApp,"
"PowerVault," and "Dell OpenManage" are trademarks of
Dell Computer Corporation; "Microsoft," "Windows," and
"Windows NT" are registered trademarks of Microsoft Corporation;
"Novell" and "NetWare" are registered trademarks
of Novell, Inc.
Other trademarks and trade names may be used in this document
to refer to either the entities claiming the marks and names
or their products. Dell Computer Corporation disclaims any
proprietary interest in trademarks and trade names other
than its own.
December 2000
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.