This readme file contains updated information for your "HP OpenView
Network Node Manager Special Edition 1.4 With Dell OpenManage(TM)
HIP 3.4 User's Guide" and any other technical documentation included
with this product.
Always refer to the Dell(TM) World Wide Web site (http://www.dell.com)
for the most current information.
This update provides solutions that address field-reported issues for
the HP OpenView Network Node Manager Special Edition (NNM SE) 1.4
product. This update also provides PowerEdge(TM) Expandable RAID
controller (PERC)software enhancements for security. The following
sections contain update requirements, installation instructions,
features, and open issues for the Dell OpenManage Hardware
Instrumentation Package (HIP) 3.4.1.
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HP OPENVIEW NETWORK NODE MANAGER SPECIAL EDITION 1.4 WITH
DELL OPENMANAGE HIP 3.4.1.
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Requirements
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Supported systems: Dell PowerEdge 1300, 2300, 4100, 4200,
4300, 4350, 6100, 6300, 6350
Version: 1.4
Release date: June 1999
Operating systems: Microsoft(r) Windows NT(r) 4.0 with Service
Pack 3 or later (for clusters, the management
station and the managed node must have the
same Service Pack)
Novell(r) NetWare(r) 4.11 with Support Pack 5
or later
Your Dell PowerEdge system requires the following basic input/output
system (BIOS) revision and, where noted, embedded server management
(ESM) firmware revision to run the Dell OpenManage HIP version 3.4.1:
* PowerEdge 1300 - BIOS A01
* PowerEdge 2200 - BIOS A04
* PowerEdge 2300 - BIOS A05 or later and ESM 3.14 or later
* PowerEdge 4200 - BIOS A01
* PowerEdge 4300 - BIOS A02 and ESM 3.18 or later
* PowerEdge 4350 - BIOS A01
* PowerEdge 6100 - BIOS A04
* PowerEdge 6300 - BIOS A03 and ESM 3.17 or later
* PowerEdge 6350 - BIOS A05
* Dell Remote Assistant Card (DRAC) 2 - firmware version 2.0
Check your system's BIOS or system management firmware version during
the boot routine. If the version is not at the required level, you
must update it to the correct version. Flash BIOS and system
management firmware revisions and update instructions are available
for all Dell PowerEdge systems on the Dell World Wide Web site at
http://www.dell.com/support.
Your Dell PowerEdge Expandable RAID Controller 2/SC requires the
following versions of the PowerEdge device drivers (available from
Dell) to manage the PowerVault(TM) 20xS storage system:
Windows NT: pedge.sys Version 2.19
NetWare: pedge4xx.ham Version 1.47
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Features
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* Updates to Microsoft Windows NT and Novell NetWare Simple
Network Managment Protocol (SNMP) Agents for the Dell PowerEdge
Expandable RAID Controller. These updated SNMP agents support
enhanced RAID Controller security.
* An update to the PERC console application for enhanced security.
* An update that allows installation of the HP OpenView remote
console on non-Dell systems.
* An update that allows installation of Dell console plug-ins on
non-Dell systems.
* An update that allows installation of a managed node without
checking video resolution.
* An update that displays proper HP Openview trap information for
power-supply failure conditions.
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Installation
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You must apply this patch to an existing HP OpenView NNM SE 1.4
installation for both the console and for the managed node.
NOTE: Only apply the updates listed in this section to the following
existing system configurations:
* HP OpenView NNM SE 1.4 management station and console
* HP OpenView NNM SE 1.4 remote console
* Dell HIP 3.4 managed node
NOTICE: When you update an HP OpenView NNM SE management station, you
must also update any associated HP OpenView NNM SE remote consoles.
Failure to update remote consoles causes the remote console to report
an nnm.ecp error, and the remote console will be unusable.
You can retrieve this update as a self-extracting executable
file over the Dell Web site support page.
The update self-extracts into a directory with an update program that
the user must run against an existing NNM SE 1.4/HIP 3.4 installation
(console or managed node). The update is also available on the CD to
be included with all shipping server kits.
You can either download the update from the Web, or you can use the
update CD shipped with your server kit.
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Download Update from Web
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To download the update file from the Web, perform the following steps:
1. Locate the file named nnm14up1.zip at http://support.dell.com/
filelib/
2. Click the download icon.
3. Follow the dialog box prompts to install updates.
4. Open Windows Explorer on your computer.
5. Navigate to the directory where you saved the downloaded file.
6. Double click NNM14UP1.ZIP and follow prompts to unzip the update
package.
7. Click SETUP.EXE to begin update installation.
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Extract Update from CD ROM
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If you received the update kit for the NNM SE 1.4/HIP 3.4, perform the
following steps:
1. Insert the CD into your CD ROM drive.
2. Follow the dialog box prompts to install updates.
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Apply Updates to Managed Node
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To update an NNM SE managed node on Microsoft Windows NT, perform the
following steps:
1. If you have a Dell OpenManage Server Console open, close it.
2. Select DELL MANAGED NODE 3.4.1 FOR WINDOWS NT.
3. Follow the remaining dialog box prompts to complete installation.
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Apply Updates to Management Station
======================================================================
To update a 1.4 management station, perform the following steps:
1. Make sure all OpenView windows are closed.
2. Select DELL MANAGEMENT STATION 1.4 UPDATE.
3. Follow the remaining dialog box prompts to complete installation.
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Install Enhancements
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The following enhancements are included with this update:
*PERC/PERC 2/SC Security Enhancements (provides security for
connecting to servers instrumented with PERC/PERC 2/SC agents).
NOTE: You must update both the PERC consoles and the PERC managed
nodes.
NOTE: There are three PERC cards:
* PERC
* PERC 2/SC
* PERC 2
The HP OpenView NNM SE 1.4 update only works with the PERC and PERC
2/SC.
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OpenManage Components for non-Dell Systems
======================================================================
* Allows installation of Dell console applications on non-Dell
systems.
NOTE: Dell recommends that you apply the 1.4 patch after installing
these enhancements.
To install the enhancements, perform the following steps:
1. Select DELL OPENMANAGE ENHANCEMENTS.
2. Click NEXT.
3. Select the enhancement you want.
4. Click NEXT.
5. Follow the dialog box prompts to complete installation.
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Installation Scripts
======================================================================
This update includes batch files that demonstrate how to generate a
script for installing the following files in the \sscripts directory:
* mngnode.bat installs a managed node. mngnode.reg modifies the
registry file to the desired install path.
NOTE: to install the desired managed node components, comment out the
GOTO statements.
NOTE: See the batch file for more details.
* instdrac.bat installs a DRAC console
* g141mn.bat installs Dell OpenManage Managed Node 3.4 for Windows NT.
* g141ms.bat installs Dell OpenManage Management Station 1.4.
======================================================================
Resolved Issues
======================================================================
Server Console Error
This release resolves the following Server Console error:
Unable to listen to events.
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MobileChoice Paging Feature
You can now properly use and configure the MobileChoice paging feature.
======================================================================
Object ID Added to Support Redundant Power Supply Failures
An Object ID was assigned to identify power supply failure events
uniquely. This Object ID assignment allows traps to be sent properly
and to be recognized in the event of a power supply failure.
======================================================================
Generic Icons Appear in OpenView Maps on Japanese Management Stations
Japanese NT installations now correctly display icons that appear in
OpenView maps.
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Open Issues
======================================================================
NOTE: The following issues concern compatibility/manageability between
NNM SE 1.4 and updated PERC software.
Updated Consoles Cannot Configure 1.4 PERCs
When you install the updated console on management stations, you must
also update the agents on the systems to be managed (managed nodes).
Failure to update both the console and the nodes to be managed
restricts the PERC security access mode to view only. Updated
consoles are unable to configure expandable RAID controllers using
managed node agents included in the 3.4.1 HIP.
======================================================================
The 1.4 PERC Console Application Cannot Recognize Updated PERC Agents
When you install the updated agents on managed nodes, you must also
apply the updates to the management station consoles that manage them.
Failure to apply updates to both the management consoles and to the
managed nodes inhibits proper connections to the controllers in any
mode (view-only or full-access).
The original console generates the following error message when
attempting to connect to the updated managed node agents.
Cannot connect server
One Instance of PERC console
or Remote Client may be Running.
======================================================================
Object Identification Change Prevents NNM SE 1.4 Stations from
Discovering New Agents
Due to a PERC Object Identification Definition (OID) change,
NNM SE 1.4 management stations cannot discover updated PERC agents.
Updated management stations can still recognize traps from 1.4 or
updated agents. Because OID numbers have been redefined, you must
reconfigure PERC events on management stations (even if PERC events
have already been configured).
The problems with discovery occur when you update the Dell PowerEdge
Expandable RAID Controllers for servers, but do not the update the
management station consoles that are to discover them. You must update
PERC agents on both the Dell PowerEdge Expandable RAID Controllers for
servers, as well as the PERC agents on the management station consoles
that are to discover them. When you do not update the management
station consoles with the latest PERC agents, the management station
consoles are unable to display the icons for Dell PowerEdge Expandable
RAID Controllers for any servers that are using the updated
PERC agents.
======================================================================
PERC Security Page GUI Password
In order to view and or configure a server's RAID controller, the user
must first select the access mode that will be used for the current
session. To configure a RAID controller, the user must choose the full
access mode and supply a password. The default password is PERCRAID
(case sensitive). A user can change the full access password by
running the SetPass.exe utility located under program files\dell\perc
\inst\rserver.
======================================================================
Installing Dell OpenManage HIP 2.2 Agents on a System With Previously
Installed HIP 3.x Agents
If a managed node is downgraded from the HIP 3.x agents to HIP 2.2
agents, you must first complete the HIP 2.2 installation, then delete
the node manually from the OpenView map. OpenView will then rediscover
the node as a HIP 2.2 agent.
NOTE: Failure to delete the node manually may prevent the server
console from correctly recognizing the managed node as a Dell server.
======================================================================
Transferring MIF Data to SMS
Some management information format (MIF) data may be transferred
incorrectly to the Systems Management Server (SMS) from the Dell
Baseboard MIF (basebrdd.mif) file. This problem occurs only for data
with multiple keys. For the basebrdd.mif, this problem affects all
data in the fan, temperature, voltage, current, power supply, and
chassis extension groups.
======================================================================
Node Labeled Incorrectly in Topology Map
With HP OpenView NNM, a node may be labeled with an incorrect name
in the topology map when Microsoft Cluster Server (MSCS) clusters
on the networks are being discovered by the NNM. The nodes that may
be incorrectly labeled are part of the cluster itself. The incorrect
label will be the name associated with an Internet Protocol (IP)
address that is a resource in the cluster. For example, if you have
a two-node MSCS cluster named "CLUSTER" with member nodes "MEMBER1"
and "MEMBER2," the node icons associated with "MEMBER1" and "MEMBER2"
may be labeled with the name "CLUSTER."
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Loading MIBs Into SNMP Management Console
The Dell MIB is SNMP version 2-compliant. Some SNMP management
consoles only support SNMP version 1 and may not load the Dell MIB
properly.
======================================================================
Coexistence of NNM SE and Dell OpenManage Administrator
HP OpenView NNM SE cannot coexist with Dell OpenManage Client
Administrator. The Dell OpenManage Client Administrator should not
be installed on the same system as the HP OpenView NNM SE management
station or remote console.
======================================================================
Using the HP OpenView MIB Browser With Dell OpenManage HIP 3.3 or
Later
Dell HIP 3.3 or later provides instrumentation for a new MIB that
occupies a different part of the MIB tree from previous versions of
HIP. When using the MIB browser on HIP 3.2 and earlier, use the
".iso.org.dod.internet.private.enterprises.dell.server" branch under
the Dell enterprise. When using the MIB browser on HIP 3.3 or later,
use the ".iso.org.dod.internet.private.enterprises.dell.server2"
branch.
If you browse the Dell MIBs using the wrong branch of the MIB against
a given version of the Dell HIP, you may see errors such as:
Error: SNMP: A general failure occurred on the agent.
In general, you cannot browse alert tables, event generation tables,
and trap tables.
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Duplicate Traps Posted in the HP OpenView Event Browser
A single event could appear multiple times in the HP OpenView Event
Browser. This replication results from a timing issue between the
"NNM DMI Discovery" and the "DMI2SNMP" mapper on a managed node. The
timing issue resolves when "NNM DMI Discovery" updates its information
as a result of configuration polls.
The following entries provide historical information about previous
versions.
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HP OPENVIEW NETWORK NODE MANAGER SPECIAL EDITION (NNM SE) 1.4 WITH
DELL OPENMANAGE HIP 3.4
======================================================================
======================================================================
Features
======================================================================
New Hardware Support
* Dell PowerEdge 1300
* Dell PowerEdge 4350
New Software Support
* Support for DRAC 2 on Dell PowerEdge 1300, 4350 systems
* Support for Adaptec Comprehensive Input/Output (CI/O)
Management Software 4.0
* Support of the Flexible Array Storage Tool (FAST) Console for
Dell PowerEdge Expandable RAID Controller 2
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Technical Updates
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Replacing Faulty Memory
After replacing a memory module, the memory icon remains yellow. To
clear the prefailure condition, log into the Dell OpenManage server
console and select the memory in question. Under ACTIONS select
CLEAR MEMORY ERROR and select YES. The icon turns green.
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PowerVault 20xS Monitoring
If you are connected to a PowerVault 20xS storage system, you must
install Adaptec CI/O Management instrumentation on the managed node.
The PowerVault 20xS is monitored by the PowerEdge server that has a
small computer system interface (SCSI) connection to the PowerVault's
primary SCSI connector. A PowerEdge server that is connected to the
PowerVault's secondary SCSI connector will not monitor the PowerVault
20xS.
======================================================================
HP OPENVIEW NNM SE 1.3 WITH DELL OPENMANAGE HIP 3.3.1
======================================================================
======================================================================
Features
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New Hardware Support
* Updated SNMP Agents for Microsoft Windows NT and Novell NetWare
operating systems for the Dell PowerEdge Expandable RAID
Controller 2/SC to support the Dell PowerVault 20xS storage
system
New Software Features
* Support for monitoring up to eight PowerVault 20xS chassis,
including temperature, fan speed, and power-supply status
through either a Dell PowerEdge Expandable RAID Controller 2/SC
or an Adaptec 2940U2W controller
======================================================================
Resolved Issues
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Fan Enclosure Removal Status
When the fan enclosure is removed from a PowerEdge 6350 or a
PowerEdge 4350, the removal status is reflected in the top-level
fan icon within the Dell OpenManage Server Console.
Memory Prefailure Detection
With memory prefailure detection, the memory icon turns yellow when
the memory is about to fail. When the memory fails, the icon turns
red, indicating a more serious or immediate problem. Rebooting the
machine turns the icon yellow again, unless more errors are detected
by the hardware.
The "memory prefailure detected" configurable action only occurs
when the memory switches from a non-prefailure condition (green)
to a prefailure (yellow) or failure (red) condition.
======================================================================
HP OPENVIEW NNM SE 1.3 WITH DELL OPENMANAGE HIP 3.3
======================================================================
======================================================================
Features
======================================================================
New Hardware Support
* Dell PowerEdge 4300
* Dell PowerEdge 6350
* Dell PowerEdge Expandable RAID Controller 2 with FAST console
New Software Features
* Thermal shutdown for temperature and fan removal events
* Novell NetWare Desktop Management Interface (DMI) 2.0 support
* Logging of events within NetWare
* Configurable timer for hung server detection and reboot
* Standard Desktop Management Task Force (DMTF) DMI-to-SNMP mapping
* Enhanced discovery of DRAC 2 network connections
* Ability to install management application programs without
installing HP OpenView NNM SE
* Discovery of clustered systems
* Support for more than a single read-only remote console for
NNM SE
* Ability to install NNM SE management station on any Dell system
* Support for simultaneous remote and local consoles for NNM SE
======================================================================
Resolved Issues
======================================================================
* Installation of Microsoft Windows NT Server Terminal Server
Edition (TSE)
* Support for a fully qualified network host name longer than 25
characters for the PowerEdge Expandable RAID console application
program
* Support for management of Adaptec Duralink network interface
controllers (NICs) on systems that contain the NNM SE management
station
======================================================================
Information in this document is subject to change without notice.
(C) 1998-1999 Dell Computer Corporation. All rights reserved.
Trademarks used in this text: "Dell," "PowerEdge," "Dell OpenManage,"
and "PowerVault" are trademarks of Dell Computer Corporation;
"Microsoft" and "Windows NT" are registered trademarks of Microsoft
Corporation; "Novell" and "NetWare" are registered trademarks of
Novell, Inc.
This software and documentation are based in part on OpenView under
license from Hewlett-Packard Company.
Other trademarks and trade names may be used in this document to
refer to either the entities claiming the marks and names or their
products. Dell Computer Corporation disclaims any proprietary
interest in trademarks and trade names other than its own.
June 1999
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.