DRACREAD.TXT Driver File Contents (NNM14UP1.ZIP)

This readme file contains updated information for your 
"Dell(TM) Remote Assistant Card Version 2.0 Software and 
Information Update" and the technical documentation provided 
with this product.

Refer to the Dell World Wide Web site (http://www.dell.com) 
for current information.

The following sections contain updated requirements and 
open issues for the Dell Remote Assistant Card
version 2.0 (DRAC 2).

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DELL REMOTE ASSISTANT CARD VERSION 2.0

######################################################################


------------
REQUIREMENTS
------------

Supported systems:      Dell PowerEdge(TM) 1300, 2300, 4300, 
                        6300
Version:                2.0
Release date:           December 1998
Operating systems:      Microsoft® Windows NT® 4.0 with Service
                        Pack 3 or later (for clusters, the 
                        management station and the managed node 
                        must have the same Service Pack)

                        Novell® NetWare® 4.11 with Support Pack 5
                        or later

                        Novell NetWare 5.0 (text-mode 
                        redirection only)

Your Dell PowerEdge system requires the following basic 
input/output system (BIOS) revision and, where noted, 
embedded server management (ESM) firmware revision to run  
the Dell OpenManage(TM) Hardware Instrumentation Package
(HIP) version 3.4:

PowerEdge 1300: BIOS A02 or later; ESM is not supported
PowerEdge 2300: BIOS A05 or later; ESM 3.14 or later
PowerEdge 4300: BIOS A02 or later; ESM 3.18 or later
PowerEdge 6300: BIOS A03 or later; ESM 3.17 or later

Check your system's BIOS or ESM firmware version level during 
the boot routine. If the version is not at the required level,  
you must update it to the correct version. Flash BIOS and  
system management firmware revisions and update instructions  
are available for all Dell PowerEdge systems on the Dell 
World Wide Web site at http://www.dell.com/support.

-----------
OPEN ISSUES
-----------

Dell OpenManage Remote Assistant Console Redirection With 
Windows NT

When you use the Dell OpenManage Remote Assistant to perform 
console redirection of a system running the Windows NT Server 
operating system, you may notice a delay when you change 
from text to graphics mode while the remote server is booting. 
This delay occurs because the redirection service must be 
initialized on the remote-managed server before you can view 
graphics. Similarly, if the remote server is already in 
graphics mode, the first few graphics screens may take longer 
to display while the screen transfer process is initializing.

In addition, the mouse does not operate from the remote console 
at the Windows NT Security and Login Information windows. This 
limitation is due to a Windows NT security feature that does 
not permit mouse playback in those windows. Use your keyboard 
to navigate the options on those windows.

Full-screen MS-DOS® mode is not recommended because the console 
redirection feature may not work properly in systems using
accelerated graphics port (AGP)-based video, such as the Dell 
PowerEdge 2300 or 1300 systems. If you experience a problem
after you press <Alt><Enter> to go into full-screen mode in 
an MS-DOS prompt window, press <Alt><Enter> again to undo the 
full screen.

======================================================================

Multiple Sessions in Dell OpenManage Remote Assistant

The Dell OpenManage Remote Assistant console can support more 
than one session at a time, using the network connection. 

If you are using the modem connection and you have more than 
one modem configured for Remote Access Service (RAS), the 
console can support more than one session with the following 
limitations: 

*  You must configure dial-up networking with the Use another port 
   if busy check box selected for drac-ppp under Edit Phonebook 
   Entry-> Basic.

   NOTE: With this configuration, you cannot use the callback 
   feature on the DRAC 2, because the phone number 
   depends on which modem you are dialing from.

*  If your DRAC 2-equipped systems are on a network where
   Dynamic Host Configuration Protocol (DHCP) is unavailable, 
   default Internet Protocol (IP) address 128.0.0.1 is used. 
   This causes an IP address conflict if you run two simultaneous 
   modem sessions in the same console. 

Also, the DRAC 2-equipped systems cannot support simultaneous 
active sessions from remote consoles on both the modem and network 
interfaces.

======================================================================
 
Test Pager Feature in Dell OpenManage Server Console

When you are configuring users for DRAC 2 remote access under the 
Security tab of the server console, a test pager feature sends out 
a generic message followed by the user’s customized pager string. 

For example, with an alphanumeric pager, if the user enters 
Server #4 as the customized pager string, the test pager feature 
sends out the message Test Page from DRAC: Server #4. Similarly, 
with a numeric pager, if the user enters 911 as the customized 
pager string, the test pager feature sends out 100200911. 

======================================================================
 
Time Differential Within the Dell OpenManage Remote Assistant 
Event Logs

Depending on where you are located, a time difference may exist 
between the DRAC 2 event log time stamp and the ESM event log time
stamp. This inconsistency will be corrected in a future release.

NOTE: ESM is not supported on PowerEdge 1300 systems.

======================================================================

Event Logs and POST Codes in Dell Remote Assistant 

When accessing ESM event logs and power-on self-test (POST) 
codes, the Dell Remote Assistant console application program 
may experience a delay in displaying information because it 
is busy processing another task. When this delay happens, wait 
approximately 15 seconds and then refresh the display by 
clicking Refresh for the POST codes, or uncheck and then 
recheck the ESM Events check box in the Event Log tab. 

NOTE: ESM is not supported on PowerEdge 1300 systems.

======================================================================

Num Lock and Console Redirection

When you use the console redirection feature on the Dell Remote 
Assistant, the Num Lock keys on the local and remote keyboards 
can be out of synchronization. If you attempt to use the numeric 
keypad on the remote console and it does not seem to function 
properly, switch the state of the Num Lock key. The numeric 
keypad should then work properly on the remote console.

======================================================================

Deletion of DRAC Users on a Software Upgrade of a Dell Managed 
Node 

If you upgrade or reinstall the Dell OpenManage HIP software 
on a Dell managed node with the DRAC 2, the users with 
out-of-band access are deleted. You need to add the users 
again under the Security tab of the server console.

======================================================================

UDP Port Information

Network administrators should note that the DRAC 2 incorporates 
User Datagram Protocol (UDP) in establishing a remote connection 
over the local area network (LAN). The DRAC 2 uses port 5001; the 
management station uses ports 5002 and 5005.

======================================================================

Removing a DRAC 2 From a Server 

Removing a DRAC 2 from a host server requires an orderly sequence 
of steps. The DRAC 2 is backed up by the battery and remains active 
after the host server is turned off; however, the DRAC 2 has 
protection circuitry that disconnects the battery whenever the card 
is removed from the Peripheral Component Interconnect (PCI) 
bus connector.

NOTE: The DRAC 2 monitors the power state of the host server. 
When the host is turned off, the DRAC 2 saves data to its 
nonvolatile random-access memory (NVRAM). This process can 
take up to 15 seconds to complete. If the DRAC 2 is removed 
before it finishes updating its NVRAM, the NVRAM can become 
corrupted and cause the DRAC 2 to lose data and revert back 
to its factory default configuration.

To remove the DRAC 2 from a system, perform the following steps.

CAUTION: Do not attempt to service the computer system 
yourself, except as explained in your Dell documentation. 
Always follow installation and service instructions closely.

CAUTION: To help avoid possible damage to the system board, 
wait 5 seconds after turning off the system before removing 
a component from the system board or disconnecting a 
peripheral device from the computer.

1. Turn off the computer and any peripherals.

2. Ground yourself by touching an unpainted metal surface 
   on the chassis, such as the metal around the card-slot 
   openings at the back of the computer, before touching 
   anything inside your computer.
 
   While you work, periodically touch an unpainted metal 
   surface on the chassis to dissipate any static electricity 
   that might harm internal components.

3. Disconnect your computer and peripherals from their power 
   sources. Be sure to remove the external power adapter for 
   the DRAC 2 from its AC power source. Also disconnect any 
   telephone or telecommunication lines from the computer.

   Doing so reduces the potential for personal injury or 
   shock.

4. Remove the computer cover according to the instructions 
   in your Dell PowerEdge system's "Installation and 
   Troubleshooting Guide."

5. Wait 30 seconds; then remove the DRAC 2 from the system.

======================================================================

Configuring the PowerEdge 1300 Server for DRAC 2


A PowerEdge 1300 system equipped with a DRAC 2 must be configured 
using the DRAC 2 PowerEdge 1300 support diskette. 

Refer to the documentation supplied with your PowerEdge 1300 system 
or DRAC 2 customer kit for installation and configuration details.

======================================================================

Location of Dell OpenManage Remote Assistant Event Logs

Alert events logged by the Dell Remote Assistant Server are 
logged into the Windows NT Application log on the management 
station where the Dell Remote Assistant Server service is
running.

======================================================================

Console Program Connections to Certain Dell PowerEdge Servers

When configuring the Dell OpenManage Remote Assistant console 
application program to communicate with Dell PowerEdge servers 2100, 
2200, 4100, and 4200 equipped with the Dell Remote Assistant Card
(DRAC), set the baud rate to 9600.

======================================================================

Information in this document is subject to change without notice.
(C) 1998-1999 Dell Computer Corporation. All rights reserved.

Trademarks used in this text: "Dell," "PowerEdge," and 
"Dell OpenManage," are trademarks of Dell Computer Corporation; 
"Microsoft," "MS-DOS," and "Windows NT" are registered trademarks 
of Microsoft Corporation; "Novell" and "NetWare" are registered 
trademarks of Novell, Inc. 

This software and documentation are based in part on OpenView 
under license from Hewlett-Packard Company. 

Other trademarks and trade names may be used in this document to 
refer to either the entities claiming the marks and names or their 
products. Dell Computer Corporation disclaims any proprietary 
interest in trademarks and trade names other than its own.


December 1998

Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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