This readme file contains updated information for your "HP OpenView Network Node Manager Special Edition 1.4 With Dell OpenManage(TM) HIP 3.4 User's Guide" and any other technical documentation included with this product. Always refer to the Dell(TM) World Wide Web site (http://www.dell.com) for the most current information. This update provides solutions that address field-reported issues for the HP OpenView Network Node Manager Special Edition (NNM SE) 1.4 product. This update also provides PowerEdge(TM) Expandable RAID controller (PERC)software enhancements for security. The following sections contain update requirements, installation instructions, features, and open issues for the Dell OpenManage Hardware Instrumentation Package (HIP) 3.4.1. ====================================================================== HP OPENVIEW NETWORK NODE MANAGER SPECIAL EDITION 1.4 WITH DELL OPENMANAGE HIP 3.4.1. ====================================================================== ====================================================================== Requirements ====================================================================== Supported systems: Dell PowerEdge 1300, 2300, 4100, 4200, 4300, 4350, 6100, 6300, 6350 Version: 1.4 Release date: June 1999 Operating systems: Microsoft(r) Windows NT(r) 4.0 with Service Pack 3 or later (for clusters, the management station and the managed node must have the same Service Pack) Novell(r) NetWare(r) 4.11 with Support Pack 5 or later Your Dell PowerEdge system requires the following basic input/output system (BIOS) revision and, where noted, embedded server management (ESM) firmware revision to run the Dell OpenManage HIP version 3.4.1: * PowerEdge 1300 - BIOS A01 * PowerEdge 2200 - BIOS A04 * PowerEdge 2300 - BIOS A05 or later and ESM 3.14 or later * PowerEdge 4200 - BIOS A01 * PowerEdge 4300 - BIOS A02 and ESM 3.18 or later * PowerEdge 4350 - BIOS A01 * PowerEdge 6100 - BIOS A04 * PowerEdge 6300 - BIOS A03 and ESM 3.17 or later * PowerEdge 6350 - BIOS A05 * Dell Remote Assistant Card (DRAC) 2 - firmware version 2.0 Check your system's BIOS or system management firmware version during the boot routine. If the version is not at the required level, you must update it to the correct version. Flash BIOS and system management firmware revisions and update instructions are available for all Dell PowerEdge systems on the Dell World Wide Web site at http://www.dell.com/support. Your Dell PowerEdge Expandable RAID Controller 2/SC requires the following versions of the PowerEdge device drivers (available from Dell) to manage the PowerVault(TM) 20xS storage system: Windows NT: pedge.sys Version 2.19 NetWare: pedge4xx.ham Version 1.47 ====================================================================== Features ====================================================================== * Updates to Microsoft Windows NT and Novell NetWare Simple Network Managment Protocol (SNMP) Agents for the Dell PowerEdge Expandable RAID Controller. These updated SNMP agents support enhanced RAID Controller security. * An update to the PERC console application for enhanced security. * An update that allows installation of the HP OpenView remote console on non-Dell systems. * An update that allows installation of Dell console plug-ins on non-Dell systems. * An update that allows installation of a managed node without checking video resolution. * An update that displays proper HP Openview trap information for power-supply failure conditions. ====================================================================== Installation ====================================================================== You must apply this patch to an existing HP OpenView NNM SE 1.4 installation for both the console and for the managed node. NOTE: Only apply the updates listed in this section to the following existing system configurations: * HP OpenView NNM SE 1.4 management station and console * HP OpenView NNM SE 1.4 remote console * Dell HIP 3.4 managed node NOTICE: When you update an HP OpenView NNM SE management station, you must also update any associated HP OpenView NNM SE remote consoles. Failure to update remote consoles causes the remote console to report an nnm.ecp error, and the remote console will be unusable. You can retrieve this update as a self-extracting executable file over the Dell Web site support page. The update self-extracts into a directory with an update program that the user must run against an existing NNM SE 1.4/HIP 3.4 installation (console or managed node). The update is also available on the CD to be included with all shipping server kits. You can either download the update from the Web, or you can use the update CD shipped with your server kit. ====================================================================== Download Update from Web ====================================================================== To download the update file from the Web, perform the following steps: 1. Locate the file named nnm14up1.zip at http://support.dell.com/ filelib/ 2. Click the download icon. 3. Follow the dialog box prompts to install updates. 4. Open Windows Explorer on your computer. 5. Navigate to the directory where you saved the downloaded file. 6. Double click NNM14UP1.ZIP and follow prompts to unzip the update package. 7. Click SETUP.EXE to begin update installation. ====================================================================== Extract Update from CD ROM ====================================================================== If you received the update kit for the NNM SE 1.4/HIP 3.4, perform the following steps: 1. Insert the CD into your CD ROM drive. 2. Follow the dialog box prompts to install updates. ====================================================================== Apply Updates to Managed Node ====================================================================== To update an NNM SE managed node on Microsoft Windows NT, perform the following steps: 1. If you have a Dell OpenManage Server Console open, close it. 2. Select DELL MANAGED NODE 3.4.1 FOR WINDOWS NT. 3. Follow the remaining dialog box prompts to complete installation. ====================================================================== Apply Updates to Management Station ====================================================================== To update a 1.4 management station, perform the following steps: 1. Make sure all OpenView windows are closed. 2. Select DELL MANAGEMENT STATION 1.4 UPDATE. 3. Follow the remaining dialog box prompts to complete installation. ====================================================================== Install Enhancements ====================================================================== The following enhancements are included with this update: *PERC/PERC 2/SC Security Enhancements (provides security for connecting to servers instrumented with PERC/PERC 2/SC agents). NOTE: You must update both the PERC consoles and the PERC managed nodes. NOTE: There are three PERC cards: * PERC * PERC 2/SC * PERC 2 The HP OpenView NNM SE 1.4 update only works with the PERC and PERC 2/SC. ====================================================================== OpenManage Components for non-Dell Systems ====================================================================== * Allows installation of Dell console applications on non-Dell systems. NOTE: Dell recommends that you apply the 1.4 patch after installing these enhancements. To install the enhancements, perform the following steps: 1. Select DELL OPENMANAGE ENHANCEMENTS. 2. Click NEXT. 3. Select the enhancement you want. 4. Click NEXT. 5. Follow the dialog box prompts to complete installation. ====================================================================== Installation Scripts ====================================================================== This update includes batch files that demonstrate how to generate a script for installing the following files in the \sscripts directory: * mngnode.bat installs a managed node. mngnode.reg modifies the registry file to the desired install path. NOTE: to install the desired managed node components, comment out the GOTO statements. NOTE: See the batch file for more details. * instdrac.bat installs a DRAC console * g141mn.bat installs Dell OpenManage Managed Node 3.4 for Windows NT. * g141ms.bat installs Dell OpenManage Management Station 1.4. ====================================================================== Resolved Issues ====================================================================== Server Console Error This release resolves the following Server Console error: Unable to listen to events. ====================================================================== MobileChoice Paging Feature You can now properly use and configure the MobileChoice paging feature. ====================================================================== Object ID Added to Support Redundant Power Supply Failures An Object ID was assigned to identify power supply failure events uniquely. This Object ID assignment allows traps to be sent properly and to be recognized in the event of a power supply failure. ====================================================================== Generic Icons Appear in OpenView Maps on Japanese Management Stations Japanese NT installations now correctly display icons that appear in OpenView maps. ====================================================================== Open Issues ====================================================================== NOTE: The following issues concern compatibility/manageability between NNM SE 1.4 and updated PERC software. Updated Consoles Cannot Configure 1.4 PERCs When you install the updated console on management stations, you must also update the agents on the systems to be managed (managed nodes). Failure to update both the console and the nodes to be managed restricts the PERC security access mode to view only. Updated consoles are unable to configure expandable RAID controllers using managed node agents included in the 3.4.1 HIP. ====================================================================== The 1.4 PERC Console Application Cannot Recognize Updated PERC Agents When you install the updated agents on managed nodes, you must also apply the updates to the management station consoles that manage them. Failure to apply updates to both the management consoles and to the managed nodes inhibits proper connections to the controllers in any mode (view-only or full-access). The original console generates the following error message when attempting to connect to the updated managed node agents. Cannot connect server One Instance of PERC console or Remote Client may be Running. ====================================================================== Object Identification Change Prevents NNM SE 1.4 Stations from Discovering New Agents Due to a PERC Object Identification Definition (OID) change, NNM SE 1.4 management stations cannot discover updated PERC agents. Updated management stations can still recognize traps from 1.4 or updated agents. Because OID numbers have been redefined, you must reconfigure PERC events on management stations (even if PERC events have already been configured). The problems with discovery occur when you update the Dell PowerEdge Expandable RAID Controllers for servers, but do not the update the management station consoles that are to discover them. You must update PERC agents on both the Dell PowerEdge Expandable RAID Controllers for servers, as well as the PERC agents on the management station consoles that are to discover them. When you do not update the management station consoles with the latest PERC agents, the management station consoles are unable to display the icons for Dell PowerEdge Expandable RAID Controllers for any servers that are using the updated PERC agents. ====================================================================== PERC Security Page GUI Password In order to view and or configure a server's RAID controller, the user must first select the access mode that will be used for the current session. To configure a RAID controller, the user must choose the full access mode and supply a password. The default password is PERCRAID (case sensitive). A user can change the full access password by running the SetPass.exe utility located under program files\dell\perc \inst\rserver. ====================================================================== Installing Dell OpenManage HIP 2.2 Agents on a System With Previously Installed HIP 3.x Agents If a managed node is downgraded from the HIP 3.x agents to HIP 2.2 agents, you must first complete the HIP 2.2 installation, then delete the node manually from the OpenView map. OpenView will then rediscover the node as a HIP 2.2 agent. NOTE: Failure to delete the node manually may prevent the server console from correctly recognizing the managed node as a Dell server. ====================================================================== Transferring MIF Data to SMS Some management information format (MIF) data may be transferred incorrectly to the Systems Management Server (SMS) from the Dell Baseboard MIF (basebrdd.mif) file. This problem occurs only for data with multiple keys. For the basebrdd.mif, this problem affects all data in the fan, temperature, voltage, current, power supply, and chassis extension groups. ====================================================================== Node Labeled Incorrectly in Topology Map With HP OpenView NNM, a node may be labeled with an incorrect name in the topology map when Microsoft Cluster Server (MSCS) clusters on the networks are being discovered by the NNM. The nodes that may be incorrectly labeled are part of the cluster itself. The incorrect label will be the name associated with an Internet Protocol (IP) address that is a resource in the cluster. For example, if you have a two-node MSCS cluster named "CLUSTER" with member nodes "MEMBER1" and "MEMBER2," the node icons associated with "MEMBER1" and "MEMBER2" may be labeled with the name "CLUSTER." ====================================================================== Loading MIBs Into SNMP Management Console The Dell MIB is SNMP version 2-compliant. Some SNMP management consoles only support SNMP version 1 and may not load the Dell MIB properly. ====================================================================== Coexistence of NNM SE and Dell OpenManage Administrator HP OpenView NNM SE cannot coexist with Dell OpenManage Client Administrator. The Dell OpenManage Client Administrator should not be installed on the same system as the HP OpenView NNM SE management station or remote console. ====================================================================== Using the HP OpenView MIB Browser With Dell OpenManage HIP 3.3 or Later Dell HIP 3.3 or later provides instrumentation for a new MIB that occupies a different part of the MIB tree from previous versions of HIP. When using the MIB browser on HIP 3.2 and earlier, use the ".iso.org.dod.internet.private.enterprises.dell.server" branch under the Dell enterprise. When using the MIB browser on HIP 3.3 or later, use the ".iso.org.dod.internet.private.enterprises.dell.server2" branch. If you browse the Dell MIBs using the wrong branch of the MIB against a given version of the Dell HIP, you may see errors such as: Error: SNMP: A general failure occurred on the agent. In general, you cannot browse alert tables, event generation tables, and trap tables. ====================================================================== Duplicate Traps Posted in the HP OpenView Event Browser A single event could appear multiple times in the HP OpenView Event Browser. This replication results from a timing issue between the "NNM DMI Discovery" and the "DMI2SNMP" mapper on a managed node. The timing issue resolves when "NNM DMI Discovery" updates its information as a result of configuration polls. The following entries provide historical information about previous versions. ====================================================================== HP OPENVIEW NETWORK NODE MANAGER SPECIAL EDITION (NNM SE) 1.4 WITH DELL OPENMANAGE HIP 3.4 ====================================================================== ====================================================================== Features ====================================================================== New Hardware Support * Dell PowerEdge 1300 * Dell PowerEdge 4350 New Software Support * Support for DRAC 2 on Dell PowerEdge 1300, 4350 systems * Support for Adaptec Comprehensive Input/Output (CI/O) Management Software 4.0 * Support of the Flexible Array Storage Tool (FAST) Console for Dell PowerEdge Expandable RAID Controller 2 ====================================================================== Technical Updates ====================================================================== Replacing Faulty Memory After replacing a memory module, the memory icon remains yellow. To clear the prefailure condition, log into the Dell OpenManage server console and select the memory in question. Under ACTIONS select CLEAR MEMORY ERROR and select YES. The icon turns green. ====================================================================== PowerVault 20xS Monitoring If you are connected to a PowerVault 20xS storage system, you must install Adaptec CI/O Management instrumentation on the managed node. The PowerVault 20xS is monitored by the PowerEdge server that has a small computer system interface (SCSI) connection to the PowerVault's primary SCSI connector. A PowerEdge server that is connected to the PowerVault's secondary SCSI connector will not monitor the PowerVault 20xS. ====================================================================== HP OPENVIEW NNM SE 1.3 WITH DELL OPENMANAGE HIP 3.3.1 ====================================================================== ====================================================================== Features ====================================================================== New Hardware Support * Updated SNMP Agents for Microsoft Windows NT and Novell NetWare operating systems for the Dell PowerEdge Expandable RAID Controller 2/SC to support the Dell PowerVault 20xS storage system New Software Features * Support for monitoring up to eight PowerVault 20xS chassis, including temperature, fan speed, and power-supply status through either a Dell PowerEdge Expandable RAID Controller 2/SC or an Adaptec 2940U2W controller ====================================================================== Resolved Issues ====================================================================== Fan Enclosure Removal Status When the fan enclosure is removed from a PowerEdge 6350 or a PowerEdge 4350, the removal status is reflected in the top-level fan icon within the Dell OpenManage Server Console. Memory Prefailure Detection With memory prefailure detection, the memory icon turns yellow when the memory is about to fail. When the memory fails, the icon turns red, indicating a more serious or immediate problem. Rebooting the machine turns the icon yellow again, unless more errors are detected by the hardware. The "memory prefailure detected" configurable action only occurs when the memory switches from a non-prefailure condition (green) to a prefailure (yellow) or failure (red) condition. ====================================================================== HP OPENVIEW NNM SE 1.3 WITH DELL OPENMANAGE HIP 3.3 ====================================================================== ====================================================================== Features ====================================================================== New Hardware Support * Dell PowerEdge 4300 * Dell PowerEdge 6350 * Dell PowerEdge Expandable RAID Controller 2 with FAST console New Software Features * Thermal shutdown for temperature and fan removal events * Novell NetWare Desktop Management Interface (DMI) 2.0 support * Logging of events within NetWare * Configurable timer for hung server detection and reboot * Standard Desktop Management Task Force (DMTF) DMI-to-SNMP mapping * Enhanced discovery of DRAC 2 network connections * Ability to install management application programs without installing HP OpenView NNM SE * Discovery of clustered systems * Support for more than a single read-only remote console for NNM SE * Ability to install NNM SE management station on any Dell system * Support for simultaneous remote and local consoles for NNM SE ====================================================================== Resolved Issues ====================================================================== * Installation of Microsoft Windows NT Server Terminal Server Edition (TSE) * Support for a fully qualified network host name longer than 25 characters for the PowerEdge Expandable RAID console application program * Support for management of Adaptec Duralink network interface controllers (NICs) on systems that contain the NNM SE management station ====================================================================== Information in this document is subject to change without notice. (C) 1998-1999 Dell Computer Corporation. All rights reserved. Trademarks used in this text: "Dell," "PowerEdge," "Dell OpenManage," and "PowerVault" are trademarks of Dell Computer Corporation; "Microsoft" and "Windows NT" are registered trademarks of Microsoft Corporation; "Novell" and "NetWare" are registered trademarks of Novell, Inc. This software and documentation are based in part on OpenView under license from Hewlett-Packard Company. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. June 1999Download Driver Pack
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Expand the archive file (if the download file is in zip or rar format).
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