===================================================================
= Adaptec Family Manager Set 1.0 S3 =
= Update Notes =
===================================================================
The Adaptec FMS v1.0 S3 diskette can be used for fresh or an upgrade
driver installation.
===================
= Version History =
===================
Windows 2000:
Driver Name: ADPU160M.SYS (Ultra160)
Addressed Issues:
- With non-disk device such as HP Ultrium Tape drive..., the
driver did not negotiate transfer rate, all subsequent I/O
transfers occurred as asynchronous speeds.
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Contacting Adaptec
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A Technical Support Identification (TSID) Number is required for
Adaptec technical support.
- The 12-digit TSID can be found on the white barcode-type
label included inside the box with your product. The TSID
helps us provide more efficient service by accurately
identifying your product and support status.
Support Options
- Search the Adaptec Support Knowledgebase (ASK) at
http://ask.adaptec.com for articles, troubleshooting tips,
and frequently asked questions for your product.
- For support via Email, submit your question to Adaptec's
Technical Support Specialists at http://ask.adaptec.com.
North America
- Visit our Web site at http://www.adaptec.com.
- To speak with a Fibre Channel/RAID/External Storage Technical
Support Specialist, call 1-321-207-2000,
Hours: Monday-Friday, 3:00 A.M. to 5:00 P.M., PST.
(Not open on holidays)
- For Technical Support in all other technologies including
SCSI, call 1-408-934-7274,
Hours: Monday-Friday, 6:00 A.M. to 5:00 P.M., PST.
(Not open on holidays)
- For after hours support, call 1-800-416-8066 ($99/call,
$149/call on holidays)
- To order Adaptec products including software and cables, call
1-800-442-7274 or 1-408-957-7274. You can also visit our
online store at http://www.adaptecstore.com
Europe
- Visit our Web site at http://www.adaptec-europe.com.
- English and French: To speak with a Technical Support
Specialist, call one of the following numbers:
- English: +32-2-352-3470
- French: +32-2-352-3460
Hours: Monday-Thursday, 10:00 to 12:30, 13:30 to 17:30 CET
Friday, 10:00 to 12:30, 13:30 to 16:30 CET
- German: To speak with a Technical Support Specialist,
call +49-89-456-40660
Hours: Monday-Thursday, 09:30 to 12:30, 13:30 to 16:30 CET
Friday, 09:30 to 12:30, 13:30 to 15:00 CET
- To order Adaptec products, including accessories and cables:
- UK: +0800-96-65-26 or fax +0800-731-02-95
- Other European countries: +32-11-300-379
Australia and New Zealand
- Visit our Web site at http://www.adaptec.com.au.
- To speak with a Technical Support Specialist, call
+612-9416-0698
Hours: Monday-Friday, 10:00 A.M. to 4:30 P.M., EAT
(Not open on holidays)
Japan
- To speak with a Technical Support Specialist, call
+81-3-5308-6120
Hours: Monday-Friday, 9:00 a.m. to 12:00 p.m., 1:00 p.m. to
6:00 p.m. TSC
Hong Kong and China
- To speak with a Technical Support Specialist, call
+852-2869-7200
Hours: Monday-Friday, 10:00 to 17:00.
- Fax Technical Support at +852-2869-7100.
Singapore
- To speak with a Technical Support Specialist, call
+65-245-7470
Hours: Monday-Friday, 10:00 to 17:00.
- Fax Technical Support at +852-2869-7100
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(c) 2002 Adaptec, Inc. All Rights Reserved. No part of this
publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without prior written consent
of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.