1. R54548.EXE Driver
2. readme.txt File Contents

readme.txt Driver File Contents (R54548.EXE)

Readme
211-082-06
September 2001


                Diva Client for Windows 98/Me/2000/XP


Contents
========================================================================

  1) Introduction
  2) Initializing a COM Port
  3) Known problems
      - Diva Client for Windows (all versions)
      - Diva Client for Windows 98/Millennium Edition (Me)
      - Diva Client for Windows 2000/XP
  4) Trademarks



1) Introduction
========================================================================
This readme file contains the most up-to-date information about Diva
Client for Windows. It supersedes any corresponding information in the
printed or online documentation included with your Diva adapter.



2) Initializing a COM Port
========================================================================
If you installed a virtual ISDN COM port, you must use AT commands to
configure the port before you can use it. You configure the port in the
16-bit application that uses the port. Settings for a virtual (TAPI)
modem (for example, the 'Eicon ISDN V.120 modem') are not used by the
COM port.

Example:

If you cannot use the Eicon ISDN fax modem because your fax software
works only on a COM port, and you want to specify your origination
address (for example, 555-555-37), you must initialize your ISDN COM
port with this command:

 AT&F13+iO55555537

(&F13 for FAX mode; +iO55555537 to identify your origination address).

Note that the virtual COM port has a number of predefined factory
settings for different ISDN protocols. For more information, see the
Diva for Windows online help.

If you use 16-bit non-TAPI applications through the virtual COM port,
you usually must enter an 'AT' initialization string into the
application. This ensures that the port is set up correctly.

For example, AT&F3 sets V.110 Rate Adaptation. Common settings include:
 AT&F3   V.110
 AT&F5   Analog Modem (Diva Pro, Diva Pro 2.0, Diva Pro PC Card only)
 AT&F6   V.120
 AT&F13  Group 3 Fax  (Cards with DSPs only)

Some services require you to specify the call type. You can set the call
type using the AT+iSx/y command.

NOTE: For descriptions of the supported AT commands, see the Diva for
Windows online help.



3) Known problems
========================================================================

------------------------------------------------------------------------
Diva Client for Windows (all versions)
------------------------------------------------------------------------

Installing the adapter
----------------------
You cannot have more than one Diva adapter installed on the same
computer.


Installing non-English versions
-------------------------------
The Diva Tools and Diva Assistant are automatically installed in the
language configured in the Windows Regional Settings. However, during
the installation process, some buttons (Cancel, Yes, No) may be
displayed in English.


Multilink PPP
-------------
You cannot use the Eicon ISDN Analog FaxModem in a Multilink PPP
connection.


Large file transfer
-------------------
Using acopy2 to transfer a large file > 200MB, the connection will be 
dropped or the PC may hang.



------------------------------------------------------------------------
Diva Client for Windows 98/Millennium Edition (Me)
------------------------------------------------------------------------

Canceling an installation
-------------------------
It is recommended that you do not cancel the installation process after
it has started.


Installing under Windows Me
---------------------------
If you are running Windows Me, your computer may appear to stop
responding for about 30 seconds after the drivers are installed while
the newly installed modems are registered. The system will return to
normal after this period. The same behavior may occur when you use the
Setup Wizard to add or remove modems.


Running UPDATE.BAT
------------------
When you run 'UPDATE.BAT', the message box that prompts you to restart
your computer is displayed in English. The drivers will be installed in
the language specified in the Windows Regional Settings.


Plugging-in the adapter
-----------------------
If you have a Diva USB adapter and plug it into a computer that is running,
Windows may see it as an 'Unknown device'. If this occurs, simply
unplug the adapter and plug it in again to allow for proper detection.


Multiple subscriber numbers
---------------------------
If you want an identical multiple subscriber number for Eicon Channel 0
and Eicon Channel 1, you must make one of the identical numbers appear
to be different by adding a prefix to it (such as a regional code).


Modem properties
----------------
For some modems, the 'Modem Properties' dialog box may indicate that
no port is defined. This does not affect the operation of the modem
and can be ignored.

In the 'Modem Properties' dialog box, for some modems, if you select
a port and click 'More Info', a "Cannot open port" message box is
displayed. This does not affect the operation of the modem.



------------------------------------------------------------------------
Diva Client for Windows 2000/XP
------------------------------------------------------------------------

Windows 2000 File Protection
----------------------------
If you activate Windows 2000 File Protection after you install the Diva
Client software, your computer may crash when it is restarted.


Upgrade
-------
If your Operating System automatically detects and installs your device, 
when you run Upgrade the device and Diva Tools are installed but the 
modems are not installed by default. Please refer to the User manual on 
how to install Modems.


1TR6 Protocol
-------------
In this release, the 1TR6 protocol is not available under Windows 2000.


Microsoft Fax
-------------
If you use Microsoft Fax and your connection must dial 9 before the
telephone number (to access an outside line), do not use a comma when
you specify the phone number. For example, enter "95551234" not
"9,5551234". If you need to insert a comma, use the Windows Dialing
Rules.


Multilink PPP
-------------
If you have a Diva ISDN USB device and unplug it from your computer while a
multilink connection is in effect, the Call Guard application and the
Diva Tools icon (on the Windows system tray) may stop working.


Removing modems
---------------
If you have the X.75 56K modem and the X.75 64K modem installed, and you
remove the X.75 64K modem, incorrect information about the X.75 56K
modem may be displayed in the Windows 'Phone and Modem Options' dialog
box. To correct the information, simply close and then reopen the 'Phone
and Modem Options' dialog box.


Multiple Subscriber numbers
---------------------------
Configuring MSNs through the Windows 2000/XP provided applets has no 
effect. There is a workaround for the virtual modems because you can
add AT commands to their initialization strings but there is no workaround 
for the WAN Miniport driver.

Workaround:
1. Install the virtual modem of your choice
2. Navigate to the properties of the modem and click 
Properties > Connection > Advanced > Then add the following... 
at+ia123456 where 123456 is the MSN you want assigned to the virtual modem
3. The modem will now answer incoming calls to this number



4) Trademarks
========================================================================
Diva ISDN is a registered trademark, and Eicon and Diva are trademarks,
of Eicon Networks Corporation. All other brand and product names are
trademarks or registered trademarks of their respective owners.



========================== End of 211-082-06 ===========================

Copyright (c) 1995-2001  Eicon Networks Corporation