*IMPORTANT NOTE DO NOT HIBERNATED!* --------------------------------- Hibernation attempt on PE2600 running W2K with PERC 4/Di will result in a system hang when PERC 4/Di is running firmware version 2.01 and this PERC 4/Di driver v5.35.2 is used. A power cycle is required which will caused the data in memory to be lost. This problem does not occur when using older W2K driver version 5.32. The problem is due to an error in driver-firmware communication during hibernation process with these versions of driver and firmware. The workaround is to not hibernate the system when using driver 5.35.2 or keep on using 5.32 driver. The fix is incorporated in PERC 4/Di firmware version 2.05 or higher. Contents: ========= Dell PowerEdge RAID Controller 3/QC, 3/DC, 3/DCL, 3/SC and 4/Di device driver for Windows 2000 Dell Cost Effective RAID Controller ATA100/4CH device driver for Windows 2000. Version 5.35.2 Compatibility: ============== This Device Driver is compatible with the following firmware versions: Controller Minimum firmware level Description ---------- ---------------------- ----------- PERC 3/QC 1.72 PERC 3 Quad Channel PERC 3/DC 1.72 PERC 3 Dual Channel PERC 3/DCL 1.72 PERC 3 Dual Channel Lite PERC 3/SC 1.72 PERC 3 Single Channel PERC 4/DI 2.01 PERC 4/DI CERC ATA100/4CH 6.6.2 CERC IDE RAID 4 Channel This program creates a Windows 2000 driver diskette for the controllers. You will need a formatted 3 1/2 inch floppy diskette for the following procedure. 1) Download the file to a directory on your hard drive. The file downloaded is a self extracting executable. 2) Double click on the file to run the executable. 3) Click on the unzip button to extract files to the floppy. Power down the system and install the PERC/CERC card. Configure the logical drives before proceeding with the driver install described below. Installing on a New Windows 2000 Server --------------------------------------- 1) Boot the system using the Windows 2000 CD. As the message "Press F6 if you need to install a third party SCSI or RAID driver." appears, press F6 immediately. 2) Within a few minutes, a screen appears that asks for additional adapters in the system. Choose 'S'. 3) You are prompted for the driver diskette. Insert the PERC/CERC Windows 2000 driver diskette in the floppy drive and press Enter. 4) A list of drivers for PERC/CERC controllers appears. Select the right driver for your installed controller and press Enter to load the driver. 5) Press Enter again to continue installation process as usual. Adding the PERC/CERC Driver to an Existing Windows 2000 Server -------------------------------------------------------------- 1) Boot the system to Windows 2000. The Found New Hardware Wizard displays. 2) If you are installing the PERC 3/SC or CERC ATA100/4CH, click on Next and skip to step 5. Otherwise, click Cancel on all the new devices. 3) Restart the system from the shutdown menu. 4) The Found New Hardware Wizard displays again when the system boots to Windows 2000. Click on Next. 5) Select Search for a suitable driver and click Next to continue. 6) Select Floppy disk drive, insert the PERC/CERC Windows 2000 driver diskette created above and click Next to continue. 7) Continue to click on Next and finish the installation. 8) The Found New Hardware Wizard screen appears one time for each PERC 3/SC controller, three times for each PERC 3/Di, PERC 3/DC or PERC 3/DCL controller and four times for each PERC 3/QC or CERC ATA100/4CH controller. Repeat steps 5 - 7 for each time the wizard displays to complete installation of the card. 9) To confirm driver installation, right click on My Computer and select Manage. Click on Device Manager, then click on SCSI and RAID controllers to see the newly added PERC 3 controller(s) in the list. Updateing the PERC/CERC Driver to an Existing Windows 2000 Server -------------------------------------------------------------- 1) Right click on My Computer and select Manage. Click on Device Manager, then click on SCSI and RAID controllers. 2) Select Update Driver Tab and follow the instruction to update driver. 3) After finish driver update, YOU MUST REBOOT YOUR SERVER.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.