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README for Online Service Providers
August l996
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(c) Copyright Microsoft Corporation, 1996
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HOW TO USE THIS DOCUMENT
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To view Services.txt on screen in Notepad, maximize the Notepad window.
To print Services.txt, open it in Notepad or another word processor,
then use the Print command on the File menu.
CONTENTS
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OVERVIEW
PRODUCT SUPPORT AND PAYMENTS
America OnLine (in the U.S.)
AOL U.K. (in the U.K.)
AT&T
CompuServe
WOW! from CompuServe
TO SET UP A NEW ACCOUNT
TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT
OVERVIEW
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The online service providers listed in this folder are made
available to you for your convenience. You can select the online
service provider of your choice.
PRODUCT SUPPORT AND PAYMENTS
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By selecting an online service provider listed in this folder, you
will be establishing an account with that online service provider
and not with Microsoft Corporation. Therefore, your payment will be
due to the online service provider. The online service provider you
select will provide you with specific payment instructions.
Microsoft does not provide technical support for the services that
your online service provider renders. If you have any questions
concerning a particular online service provider's policies or
offerings, you should contact the online service provider directly.
If you use one of the following online service providers, technical
support information is provided below.
America OnLine (in the U.S.)
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Telephone:
Technical support: 1 (800) 827-3338
Sales and billing: 1 (800) 827-6364
AOL UK (in the U.K.)
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The UK AOL client software included in this release is version 2.5i of
the AOL software. You will be able to download an update
to version 3.0 when it becomes available.
Telephone: Technical Support Customer Service Centre: 0800 279-7444.
Further information about our terms and conditions is available online,
or call the free General Enquiries number: 0800 376-5432.
AT&T
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Telephone:
Inside the U.S.: 1 (800) WORLDNET [1 (800) 967-5363]
Outside the U.S.: (201) WORLDNET [(201) 967-5363]
CompuServe
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Telephone (U.S. and Canada only):
Customer service: 1 (800) 848-8990
Signup support: 1 (800) 336-6823
Online:
To access online assistance, type GO MEMBER
WOW! from CompuServe
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Telephone:
1 (800) 9FORWOW [1 (800) 936-7969]
Online:
To write or talk to CompuServe representatives, select
Member Services, Member Care
TO SET UP A NEW ACCOUNT
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If you decide to select one of the online service providers listed
in this folder, just click the icon for that online service provider;
this will begin setting up your computer for access with that provider.
TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT
==================================================
If you already have an account established with one of the Online
Service Providers listed in this folder, you can click the icon
for that online service provider to begin setting up your computer
for access using your existing account.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.