------------------------------------------------------------------ #9 HAWKEYE FOR WINDOWS FOR THE #9GXE64, #9GXE64PRO, AND #9GXE64 TRIO ------------------------------------------------------------------ This file contains the latest information about this version of #9 HawkEye for Windows and other pertinent information that may not be contained in the documentation or on-line Help. A complete list and description of all the #9GXE64 files are in the FILELIST.TXT file on your #9GXE64 Windows Installation Disk. ------------------------------------------------------------------ CONTENTS ------------------------------------------------------------------ CONTACTING NUMBER NINE CORPORATION SOFTWARE UPGRADES USING THE NUMBER NINE BULLETIN BOARD SERVICE (BBS) FONT SETTINGS PERFORMANCE ENHANCEMENTS TROUBLESHOOTING KNOWN PROBLEMS TO BE FIXED IN THE NEXT RELEASE NETWORK INSTALLATIONS SYSTEM ADMINISTRATOR OVERRIDE OTHER PROBLEMS BEFORE CALLING CUSTOMER SUPPORT ------------------------------------------------------------------ CONTACTING NUMBER NINE COMPUTER CORPORATION ------------------------------------------------------------------ Technical Support (USA) 8:00 AM to 6:00 PM, EST/EDT, Mon.-Fri. Phone: (617) 674-8595 or 1-800-GET-NINE Please be prepared with as much information about your #9GXE64 as possible. Fax: (617) 674-2919 Please send fax inquiries to the attention of Technical Support. * * * Sales / Marketing (USA) 8:30 AM to 6:00 PM, EST/EDT, Mon.-Fri. Phone: (617) 674-0009 Fax: (617) 674-2919 Please send fax inquiries to the attention of Sales * * * European Technical Support and Sales (Germany) Phone: +49 89 614 491 0 Fax: +49 89 614 491 99 * * * Mail (USA) NUMBER NINE COMPUTER CORPORATION 18 HARTWELL AVENUE LEXINGTON, MA 02173 USA * * * MAIL (EUROPEAN OFFICE) NUMBER NINE COMPUTER GMBH INSELKAMMERSTR. 10 82008 UNTERHACHING B. MUNCHEN GERMANY ------------------------------------------------------------------ SOFTWARE UPGRADES ------------------------------------------------------------------ Even though you may have just received your Number Nine software, newer versions may be available. Free upgrades are provided to all Number Nine customers on the Number Nine Bulletin Board System (BBS). To see if you have the latest version, compare the version number of your software (on the label of the provided diskette or in #9GXE Status under #9GXE64 Windows Disk ID) with the version number of the corresponding software on the BBS. ------------------------------------------------------------------ USING THE NUMBER NINE BBS ------------------------------------------------------------------ (USA) Dial: (617) 862-7502 Baud Rates: Up to 14,400 baud Compression: HST, v.32 and v.42 supported Modem Setup: 8 data bits, 1 stop bit, no parity Required: PKUNZIP 2.04g to decompress files (EUROPEAN OFFICE) Dial: + 49 89 614 491 66 Baud Rates: Up to 14,400 baud Compression: HST, v.32 and v.42 supported Modem Setup: 8 data bits, 1 stop bit, no parity Required: PKUNZIP 2.04g to decompress files The BBS has a separate file area for each Number Nine product. The latest driver updates can be found in each product's file area, and files of general interest (shareware, etc.) can be found in the General library. An E-mail system is available for technical questions about Number Nine products or about the BBS in general. A complete listing of available files can be downloaded by invoking the "Download List of Files" command from any file library menu. On the US BBS, RIP graphics are supported, and a RIP compatible terminal program is available in the General library (RIPTM154.ZIP). Many files are self-extracting, but some files will require the latest version of PKUNZIP to decompress. PKUNZIP is available in the General library (filename PKZ204G.EXE), and can also be found on most on-line services such as Compuserve and America Online. ------------------------------------------------------------------ FONT SETTINGS ------------------------------------------------------------------ In Resolution Exchange, the name of the 'Font Settings' menu has been changed to 'Options'. To change the size of your Windows system fonts: 1. Click on the Options menu. Click on 'Automatic Association' to display LARGE fonts at resolutions of 1024 x 768 and higher, and SMALL fonts at resolutions of 800 x 600 and lower. To display SMALL fonts at ALL resolutions, click on '96 DPI' in the Specific Font Size section. To display LARGE fonts at ALL resolutions, click on '120 DPI' in the Specific Font Size section. 2. Click 'OK' to exit and save your changes; click 'Cancel' to exit without saving your changes. ------------------------------------------------------------------ PERFORMANCE ENHANCEMENTS ------------------------------------------------------------------ In #9GXE Status, several options have been added to increase the performance and reliability of your Windows applications: 1. Source Caching improves application performance by creating buffers of icons and bit maps. Default is ON. 2. Font Caching helps speed activities such as scrolling text by creating buffers of all active fonts. Default is ON. 3. Polygon Support increases drawing speed by taking the burden of drawing polygons away from Windows and transferring it to the #9GXE64 drawing engine. Default is ON. 4. Ellipse Support increases drawing speed by taking the burden of drawing ellipses and circles away from Windows and transferring it to the #9GXE64 drawing engine. Default is ON. 5. Validate Parameters improves application reliability by forcing the #9GXE64 driver to check parameters before issuing a drawing command. An overwhelming majority of applications send valid parameters, so the default for this option is OFF. 6. Memory Mapped IO helps to speed up overall performance. By default this option if ON. Some virus checking TSR's may report an illegal memory access. If this happens, your should temporarily disable the anti-virus program, turn this option OFF. 7. Pattern Patch helps speed up operations using patterns. By default, this option if OFF. If you experience any pattern corruption when running your applications turn this option ON. You may occasionally encounter difficulties using these caching and performance enhancement methods. Although they were designed for standard Windows programming methods to insure compatibility with most Windows applications, programmers do not always use standard Windows programming practices. They are constantly seeking ways to improve application performance, and if a nonstandard method is discovered, it will probably be used. Consequently, our caching methods may not work correctly with every Windows application. So, for example, if you experience a problem with your fonts in a particular application, use #9GXE Status to disable Font Caching. Using #9GXE Status to Enable and Disable Options: 1. Double click on the #9 HawkEye Control Panel icon, then double click on the #9GXE Status icon. 2. Click on the 'File' menu, then click on 'Options'. 3. To DISABLE a caching method: Click on the option button next to the option you want to disable. The black dot disappears when the method is disabled. To ENABLE a caching method: Click on the option button next to the option you want to enable. A black dot appears when the method is enabled. 4. Click 'OK' to exit and save your changes; click 'Cancel' to exit without saving your changes. ------------------------------------------------------------------ TROUBLESHOOTING ------------------------------------------------------------------ Problem: Your monitor is not listed in the Monitor Selection utility. Solution: Please choose Generic monitor. This will not affect the performance of your monitor. * * * Problem: When you double click on icons in the #9 HawkEye Control Panel they blink but nothing happens. Solution: Close one or more other open applications to free up memory. * * * Problem: Unable to use the VGA loop through connector with a Reel Magic board and the #9GXE64 PRO or #9GXE64 TRIO. Solution: #9GXE64 PRO: The #9GXE64 PRO supports the VGA loop through connector at 640 x 480 by 256 color resolution. To enable the WINDOWS driver for loop through support run #9GXE STATUS from the #9 HawkEye Control Panel. Select OPTIONS from the FILE menu. Select the "Enable Loop Through" option. You must then restart WINDOWS for loop through to be enabled at 640x480 by 256 color resolution. #9GXE64 TRIO: The #9GXE64 TRIO also supports the loop through connector at 640 X 480 by 256 color resolution. However, at power up the feature connector is not enabled. A DOS utility called FCON.EXE is provided on the setup diskette that will enable loop through. If you need this program copy it from the diskette onto your hard drive. This file is not copied as part of running setup. Usage: fcon [e|d] p Where: e = enable d = disable Note: This utility configures your #9GXE64 TRIO as if it had only one megabyte of video memory. If your card has two megabytes, you will need to re-boot your computer in order to reset the memory configuration to run higher resolutions. FCON with the D option will not reconfigure the card for two megabytes. * * * Problem: During installation with SETUP, the following error is displayed (possibly several times): Compression Error: Unable to locate Destination file. Solution: This error is displayed when the amount of disk space is insufficient to install the Number Nine software. SETUP currently requires about 2.5MB of disk space on the disk containing Windows. Note: If you are upgrading a previous version of HawkEye, you can increase the amount of available disk space by deleting all the files in the NUMBER9 directory (a subdirectory in your WINDOWS directory). * * * Problem: The Program Manager appears briefly when you start Windows, then Windows exits to DOS. Solution: 1. There may be a problem with the #9 HawkEye Control Panel. The Control Panel is loaded when Windows is started, so a problem could occur after the Windows driver has been loaded and the Program Manager (or another Windows shell) is presented. To prevent HawkEye from loading when Windows is started, delete the reference to HawkEye from the "load=" line in the [windows] section of the WIN.INI file in the WINDOWS directory. This will determine whether the problem is with the HawkEye Control Panel, or other software. The line will look something like this: load=c:\WINDOWS\NUMBER9\HAWKEYE.EXE nwpopup.exe Delete WINDOWS\NUMBER9\HAWKEYE.EXE from the line, then exit Windows. If the problem persists when you restart Windows, see Solution 2, following. 2. The HawkEye configuration file (HAWKEYE.INI) may be corrupted. In this case, rename HAWKEYE.INI in the WINDOWS directory to HAWKSAVE.INI (for future reference), then copy HAWKEYE.INI from the #9GXE64 Windows Installation Disk to the WINDOWS directory. This reinstates the original HawkEye configuration. * * * Problem: Windows appears with a black box cursor and/or icons that fail to appear on the screen. Solution: The problem is caused by an incompatibility with the motherboard's non-compliant PCI BIOS. The motherboard's BIOS does not comply with the PCI's backwards compatibility requirement. The method to allow the #9GXE64 PCI board to function properly is to set the board's memory aperture manually by editing the SYSTEM.INI file. Located in the WINDOWS directory is the SYSTEM.INI file. Use any text editor (NOTEPAD will work) to open the file. Find the [#9GXE] section. In this section add the following line: [#9GXE] APERTURE-BASE=0x8800 Save the file and restart WINDOWs. * * * Problem: Your monitor resolution is not the resolution you selected. Solution: Resolution Exchange (in #9 HawkEye for Windows program group) must be used to change the resolution. This changes the resolution in the #9GXE64 configuration file, which determines what your monitor resolution will be. If you used MS Windows Setup to select a display driver with a different resolution/color depth configuration, that configuration is not used unless it matches the configuration in the #9GXE64 configuration file. Use Resolution Exchange to change the resolution: 1. Press the hot key you assigned to Resolution Exchange or double click on the Resolution Exchange icon in the HawkEye for Windows program group in the Windows Program Manager. 2. Click on a Colors option button. 3. Select a resolution. Be sure you select a resolution your monitor supports. 4. Click 'OK'. 5. Restart Windows. * * * Problem: Resolution Exchange displays the following message: "There was an error opening the configuration file." Solution: The #9GXE64 configuration file could be corrupted. To restore the #9GXE64 configuration file to its original settings, run 9RESET.EXE: Note: 9RESET.EXE was placed in your WINDOWS directory when you installed the Number Nine Windows driver with SETUP. 1. Exit Windows. 2. Move to the WINDOWS directory. 3. At the DOS prompt, type: 9RESET and press [Enter]. This sets your #9GXE64 to 640x480 by 256 color resolution at 60Hz. If your monitor supports higher resolutions, restart Windows and use Resolution Exchange to select a higher resolution. * * * Problem: The #9GXE64 board is properly installed in your system, but you receive one of the following error messages: Failed to find the #9GXE64 board! Hit any key to continue. or SETUP is operational only when a #9 graphics board is present. Please be sure your #9 graphics board is properly installed before you try to use SETUP or any other HawkEye feature. Solution: You probably have a memory manager in your system that has remapped the video BIOS. Memory managers often do this because it increases the amount of DOS memory space. However, when the GXE64 signature in the video BIOS is remapped, GXE64 software is unable to identify the #9GXE64 board. ROM remapping should be excluded from the C000-C7FF address range. To exclude the address range, add the following option to the memory manager driver command line in the CONFIG.SYS file in your root directory: X=C000-C7FF For QEMM386.EXE the line should look something like this: DEVICE=QEMM386.SYS X=C000-C7FF For EMM386.EXE the line should look something like this: DEVICE=C:\DOS\EMM386.EXE X=C000-C7FF Consult your memory manager's documentation for more information about excluding the C000-C7FF address range. * * * Problem: 1. The Windows logo appears, then the screen becomes black and your system hangs of exits to DOS. 2. Text is garbled, icons are corrupted and/or 'holes' appear on your screen. 3. Windows pull-down menus corrupt the screen. Solution: Another device in your system, such as a modem or tablet, is using the same IO address as the #9GXE64, COM 4 I/O port at 2E8H. Move the other device to a different COM port location. * * * Problem: In Quark Express, floating menus or toolbars appear in the center of your screen. Solution: Use Place Windows to center message windows in your virtual desktop. 1. Double click on the #9 HawkEye Control Panel icon, then double click on the Place Windows icon. 2. Click on the 'Virtual' button in the 'Messages In' section. 3. Click 'OK'. * * * Problem: On the #9GXE64Pro, when zooming from a high resolution to 640x480 resolution, the user may see intermittent horizontal lines flashing when scrolling or panning. Solution: The horizontal lines will disappear if the user continues to pan. If the lines are bothersome, the minimum zoom resolution can be changed to 800x600 in the Control Panel using the Zoom utility. * * * Problem: After a monitor is chosen in Monitor List, Monitor Adjustment shows a different refresh rate than the one saved. Solution: Monitor Adjustment allows the user to choose higher refresh rates because monitors often support slightly higher refresh rates than stated in their specifications. The Test feature in Monitor Adjustment allows the user to test these refresh rates before using them, so that their monitor is not damaged by non-supported refresh rates. * * * Problem: When using Energy Saver, the monitor goes into Energy Saver mode instead of Screen Saver mode. Solution: Some monitors respond to the blank screen of Screen Saver mode by setting themselves to Energy Saver mode. This is a feature of your monitor. Please reference your monitor's user manual for more information. * * * Problem: When using a 256 color background, closing Microsoft Art Gallery may leave an overlaid 16 color "shadow". Solution: In Windows Control Panel under Desktop select a desktop pattern other than 'none'. * * * Problem: Using Colorperfect with a GXE64 board at 640x480 by 16,777,216 colors will produce an error message asking the user to select 65,536 or more colors. Solution: The GXE64 board does not support Colorperfect at this resolution. Therefore, the Colorperfect icon should not be available. Please ignore the error message. * * * Problem: When using the Monitor Adjustment Display Position controls at 800x600 with 256 colors, it is possible to adjust the view beyond the left screen edge. This may cause loss of monitor sync. Solution: Press Alt key, then the F key, then the E key, then press the Enter key, this will close the Monitor Adjustment without saving it. Use your monitor's adjustment knobs to adjust your display. Then, if necessary, use Monitor Adjustment for fine tuning. * * * Problem: Selecting Generic Monitor from Monitor List allows the user to select a maximum resolution of 1376x1024. Solution: #9GXE64 boards do not support the 1376x1024 maximum resolution. This option will be removed in our next release. * * * Problem: Monitor Adjustment is missing from the #9 Hawkeye Control Panel when using a GXE64 1MB at a resolution of 600x480 with 16,777,216 colors. Solution: The Monitor Adjustment utility is not supported at this resolution. The user must use the DOS-based 64 refresh on the PowerPac disk. * * * Problem: On a GXE64 at 800x600 with a refresh rate above 72Hz, selecting 60Hz in Monitor Adjustment and then canceling will cause the monitor to lose sync. Solution: In Monitor Adjustment, press OK to start the refresh rate test, then cancel. * * * Problem: Very small lines flashing on the screen at monitor resolution 600x480, 65,536 colors, virtual resolution 2048x480 and refresh rate of 76Hz. Solution: Reduce the refresh rate at this virtual resolution. * * * Problem: When running Knowledge Adventure 3D-Dinosaur Adventure, Knowledge Adventure Speed, or Knowledge Adventure Undersea Adventure with a #9GXE64PRO, no video is present. Solution: The file UNDOCVGA.EXE is included on your Windows disk. Run UNDOCVGA.EXE and try running the game again. Please call Number Nine Technical Support if necessary. * * * Problem: When running QQP Grandest Fleet with a #9GXE64PRO, no video is present. Solution: Please call QQP Technical Support. * * * Problem: When using ProComm Plus for Windows, the user may experience character dropouts along the left edge of the terminal window. Solution: •ProComm v.1.0 Choose the Window menu Select Setup Select System settings Box will come up on top Half left Corner of this box Terminal Scroll method will be a selection Choose Repaint •ProComm v.2.0 Under Options General Options Terminal Display Terminal Scroll method Options are Normal and Repaint Choose Repaint * * * Problem: Unable to turn Ellipse Support OFF in #9GXE Status. Solution: Ellipse Support may be disabled as follows. In your SYSTEM.INI file, under the [#9GXE] and [Display] sections, set Ellipse-support=off. * * * Problem: Some cards may exhibit a slight shimmer at 1152x864 with 256 colors at 60 Hz. Solution: If the horizontal refresh rate is increased above 60Hz (in Monitor Adjustment), the shimmer disappears. * * * Problem: The screen is tinted pink after changing to 16,777,216 colors (using a GXE64 board). Solution: Select a resolution of 800x600 by 16,777,216 colors using Resolution Exchange. Zooming (using your hotkey) will restore normal screen colors. You may now switch to 640x480 monitor resolution if you wish. NOTE: This problem is triggered by zooming in a 256 or 65,536 color mode prior to changing to 16,777,216 colors. * * * ------------------------------------------------------------------ KNOWN PROBLEMS TO BE FIXED IN THE NEXT RELEASE ------------------------------------------------------------------ 1) While running Microsoft Multimedia: Mozart v.1.0 with a #9GXE64Pro 4MB VLB at 65,536 colors, some users have experienced a General Protection Fault in module GXE64.DRV. 2) The Chameleon Cursor's large cursor is sometimes displaced slightly to the right when placed on top of the left edge of a window near the left border of the screen. 3) When using Xiphias Mighty Morphin Power Rangers v.1.0 a General Protection Fault occurs when the INFO button is pressed. 4) A GXE64 1MB at 640 x 480 by 16,777,216 colors does not support switching into a full screen DOS session. A DOS window is supported. ------------------------------------------------------------------ NETWORK INSTALLATIONS ------------------------------------------------------------------ MANUAL NETWORK INSTALLATION USING THE #9GXE64 HAWKEYE FOR WINDOWS DISK VER 1.45 and ABOVE [Disks] List of diskettes needed to install the product and the name of each diskette. Windows 3.1 OEM Setup Diskette "HawkEye for Windows" [Squish] A number of files needed for manual installation are in compressed format. These files MUST be unsquished prior to installation. Copy contents of disk into a temporary directory and run the unsquish utility. From a DOS prompt: C:\unsquish *.* [Dirs] Lists of directories that must be created from the destination directory. Files to be copied are in the same directory structure on the floppy (by default). 1=SYSTEM (Main Windows directory on Network) 2=WINDOWS (Individual users "Windows" directory. Either on Network or local drive) 3=WINDOWS\NUMBER9 (Individual users "Windows\Number9" directory. Network or local drive) [Files] All the files listed below should be copied into the corresponding directories. Description, name, (dir #),(disk #),(Compressed Y/N) Release Notes. These should be copied over first so the user can read them while all the other files are being copied. #9GXE64 Release Notes, READ_ME.TXT, 3, 1, N #9GXE64 Windows Disk Version, GXEVERS.TXT, 3, 1, N Fonts #9GXE64 Windows System Fonts, 120SYS.FON, 1, 1, N #9GXE64 Windows OEM Fonts, 120OEM.FON, 1, 1, N #9GXE64 Windows Fixed Fonts, 120FIX.FON, 1, 1, N #9GXE64 Windows System Fonts, 96SYS.FON, 1, 1, N #9GXE64 Windows OEM Fonts, 96OEM.FON, 1, 1, N #9GXE64 Windows Fixed Fonts, 96FIX.FON, 1, 1, N HawkEye Files DLL's HawkEye Filter Library, HAWKFILT.DLL, 3, 1, Y Mouse Activation Feature, MOUSEACT.DLL, 3, 1, Y Place Windows Feature, PLACEWIN.DLL, 3, 1, Y Stop Box Feature, STOPBOX.DLL, 3, 1, Y #9GXE64 Status Feature, GXESTATS.DLL, 3, 1, Y #9GXE64 Zoom Feature, GXEZOOM.DLL, 3, 1, Y GXE64 Hardware Library, GXEBOARD.DLL, 3, 1, Y GXE64 Resolution Information Library, REXRES.DLL, 3, 1, Y Monitor Synchronization Library, BRDSYNC.DLL, 3, 1, Y International Exchange Feature, INTEREX.DLL, 3, 1, Y Resolution Exchange Feature, RXFEATUR.DLL, 3, 1, Y Monitor Sync Feature, WMFEATUR.DLL, 3, 1, Y Real Life Color Feature, GMFEATUR.DLL, 3, 1, Y Green PC Screen Saver, SSFEATUR.DLL, 3, 1, Y Chameleon Cursor Feature, CCURSOR.DLL, 3, 1, Y Install Meter Library, METER.DLL, 3, 1, N International Language Library, INTLDLG.DLL, 3, 1, N File Compression Library, SQUISH.DLL, 3, 1, N Monitor Selection Library, MONLIST.DLL, 3, 1, N Number Nine Look, PATTIF.DLL, 3, 1, Y HawkEye Text DLLs HawkEye Text (German), HAWKDEU.DLL, 3, 1, N HawkEye Text (USA English), HAWKENU.DLL, 3, 1, N HawkEye Text (UK English), HAWKENG.DLL, 3, 1, N HawkEye Text (Spanish), HAWKESP.DLL, 3, 1, N HawkEye Text (French), HAWKFRA.DLL, 3, 1, N HawkEye Text (Japanese), HAWKJPN.DLL, 3, 1, N HawkEye Group Applications #9 HawkEye Control Panel, HAWKEYE.EXE, 3, 1, Y #9 Resolution Exchange Application, REXCHANG.EXE, 3, 1, Y #9GXE64 Status, STATAPP.EXE, 3, 1, Y #9GXE64 Configuration Builder, 9RESET.EXE, 2, 1, N #9 HawkEye Help, HAWKEYE.HLP, 3, 1, Y #9 Monitor Adjustment Utility, WMONSYNC.EXE, 3, 1, Y #9 Decompression Utility, UNSQUISH.EXE, 3, 1, N #9 ColorPerfect, GAMMA.EXE, 3, 1, N #9 Green PC Screen Saver, GREENPC.SCR, 2, 1, Y S3 Windows Driver Files #9GXE64 Windows Driver, #9GXE64.DRV, 1, 1, N #9GXE64 286 Grabber, VGACOLOR.2GR, 1, 1, N #9GXE64 386 Grabber, S3911GRB.3GR, 1, 1, N #9GXE64 VDD, VDDS3VSN.386, 1, 1, N Installation Information, GXESETUP.INF, 3, 1, N OEM Setup Information File, OEMSETUP.INF, 1, 1, N Monitor Selection Information File, MONLIST.INI, 3, 1, N Number Nine Wallpaper, #9WALL.BMP, 2, 1, Y HawkEye Information File, HAWKEYE.INI, 2, 1, N [PM Info] File Name, App Description, Icon file #, Icon # HAWKEYE.EXE, #9 HawkEye Control Panel REXCHANG.EXE, #9 Resolution Exchange NOTEPAD.EXE NUMBER9\READ_ME.TXT, #9GXE64 Release Notes [End] [System.ini] Each Network user will have their own System.ini file located in their personal Windows directory. This file must be edited to reflect the following changes. [boot] 386grabber=S3911GRB.3GR display.drv=#9gxe64.drv 286grabber=VGACOLOR.2gr [boot.description] display.drv=#9gxe64.drv [386Enh] display=VDDS3VSN.386 EMMExclude=C000-C7FF [#9GXE] warp=Impulse FONT-CACHING=ON SCACHE=ON POLYGON-SUPPORT=ON ELLIPSE-SUPPORT=ON FastMMIO=ON LOOP-THROUGH=OFF VSYNC-WAIT=ON PATTERN-PATCH=OFF [9RESET] From the users Windows directory, Run 9RESET. This creates the NUMBER9 file in the ROOT directory of the C drive. This sets The #9GXE64 resolution to 640x480x256 colors. This resolution may be changed later. The NUMBER9 file may also be moved to a network drive. This also will be explained further in this document. After executing 9RESET and making the changes to the SYSTEM.INI, you are ready to run Windows. RUN WINDOWS NOW! You will now want to add a Program Group entitled #9 HawkEye Feature Set to the Program Manager. Add HAWKEYE.EXE and REXCHANG.EXE programs that you copied to the NUMBER9 subdirectory under Windows. Copy the Hawkeye icon into the StartUp Group or add C:\WINDOWS\NUMBER9\HAWKEYE.EXE to the LOAD= line in the users WIN.INI File. ------------------------------------------------------------------ SYSTEM ADMINISTRATOR OVERRIDE ------------------------------------------------------------------ CFG= The HawkEye installation program (SETUP.EXE) creates a NUMBER9 configuration file. This files contains information about your video product and is used by the Windows driver and the HawkEye feature set. By default, this file appear the root directory of the C drive (C:\), but is placed in the Windows directory if the C drive does not exist. To move the configuration file location (or to change the configuration file name), add a CFG entry to the [#9GXE] section of SYSTEM.INI (This file is in the WINDOWS directory). The entry would look something like this: [#9GXE] ; Moved the configuration file to new name and location. CFG=c:\bin\configs\number9 HAWKEYE= During HawkEye installation, feature set files are placed in the NUMBER9 subdirectory in the WINDOWS directory. HawkEye utilities require this path to function. To move the HawkEye files (e.g., to a network), add a HAWKEYE entry to the [#9GXE] section of the SYSTEM.INI. Note: The entry should contain the drive letter and full path, but NOT an individual file name. Do not put a backslash at the end of the path unless the HawkEye files are placed in the root directory. The entry would look something like this: [#9GXE] ;Moved the #9 HawkEye utilities to the network ;so they can be shared by all #9GXE users. HAWKEYE=u:\users\shared\windows\number9 ------------------------------------------------------------------ OTHER PROBLEMS ------------------------------------------------------------------ Software sometimes does not perform consistently across all resolutions and color depths. If you experience a persistent problem for which you cannot determine a cause or solution, try switching to a different resolution with Resolution Exchange. If a problem is consistent across resolutions, please consult application documentation. Most applications are distributed with a READ_ME file similar to this file. READ_ME files usually contain a wealth of information regarding potential video conflicts. If you have a problem that is not described in this file or is unresolved when you try the suggested solutions, please contact Number Nine Technical Support. Technical support information is provided in the section CONTACTING NUMBER NINE CORPORATION. ------------------------------------------------------------------ BEFORE CALLING CUSTOMER SUPPORT ------------------------------------------------------------------ Please run the MS Windows Setup from DOS and select VGA as the display type. If you are unable to run Windows in VGA mode, the problem is most likely with Windows, and not with the #9GXE64 Windows driver. When in VGA mode, select Status from the HawkEye Control Panel. The information provided by this feature will be of great assistance to customer support. If a problem is application specific, please have vendor information and application version information readily available. Number Nine Computer Corporation has qualified this driver with over 200 applications, but a multitude of new applications enter the market every day. 11/11/94 ------------------------------------------------------------------ (C) COPYRIGHT 1994, NUMBER NINE COMPUTER CORPORATION ------------------------------------------------------------------Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.